• Oct31

    South African operator Vodacom is launching ‘The Grid,’ a social network service that will merge MySpace, Facebook and MXit with location to deliver a truly mobile social network on its own mobile platform. The idea is to location-enable all the usual networking facets – blogging, messaging and video uploads & downloads – and to fund it through advertising. Vodacom have been swift to embrace mobile advertising business models, recently launching its ‘On-The-Line’ mobile ad services to take advantage of the R1.5 billion forecast to be spent in South Africa by 2011.

    The addition of location to the mix will certainly give them the edge in delivering highly targeted campaigns and will boost their activities in this area. (It also dovetails with the growing enthusiasm for the industry’s new algorithm for services success: mobile social networking + location = cash.) Indeed, location is THE key differentiator but it doesn’t always have to come from operators. Peggy has found some cool companies that fill this gap, providing mobile content companies and search providers location context – and more. Peggy adds: Skyhook Wireless is high on my radar and I’ll have an exclusive podcast with Ted Morgan, founder and CEO. His company’s technology allows service providers to add location to any Wi-Fi enabling device, harnessing hotspots to deliver location-aware navigation and location search - and that’s for starters.

    5 Comments
  • Oct31

    MOBILE CONTENT: Mobile content continues to have mass-market appeal but the over-thirty-something crowd prefers a more tailored offer. This is the key finding from a new survey of more than 500 U.S. consumers in four different age categories (18-24, 25-32, 33-44 and 45+) conducted by Zoomerang in July 2007 and sponsored by billing solutions provider Amdocs.The report states that 41 percent of users aged 18 to 24 and 38 percent aged 25 to 32 would be happy to spend $8 to $10 a month on mobile content.

    Among other findings:

                 The majority of users (46 percent) buy content such as ringtones and wallpaper to personalise their mobile devices

                 Most 18-24 year-olds buy content for the fun of it; 43 percent are fans of multi-player gaming and 33 percent want social networking and mobile payment capabilities

                 42 percent prefer to access content linked with services featuring “helpful functionality such as providing directions and checking the weather” (this content category is a hit with the 45+ segment, with 44 percent citing this as their chief motivation for buying content – period)

    Additionally, the 45+ segment is a convert to GPS and location-based services, with 32 percent ranking this mobile application as their first choice with mobile banking services ranking a close second.

    A clear generation gap exists in how users prefer to buy their content. When given the choice between purchasing content using a PC versus a mobile phone, 66 percent of 18-24 year olds chose their phone. However, more than half of the 45+ crowd preferred a PC-based purchase process. (Some good news for the nascent mobile search & advertising space: Many respondents use the browser on their mobile phone to find and make purchases.)

    full story »

    0 Comments
  • Oct30

    Before I elaborate on the highlights of today’s Mobile Content Forum, let me cut to the chase. JumpTap’s Mike Kent declined to comment on the relationship with AOL, a decision I must (and do) respect. JumpTap, he confirmed, delivers both advertising and search results (apparently AOL believes more is better when it comes to search services and relevant results) and is gearing up to make a formal announcement regarding the tie-up later this week.I’m pleased to say MSG analysis will not be limited to a simple interpretation of the release. JumpTap, which recently featured in a special sponsored edition of the Msearchgroove podcast series (an interview that was distributed on an exclusive basis to c-level execs during CTIA), will be back for an in-depth interview to discuss strategy, targetting - and some surprises.

    In the meantime, a few worthwhile observations and impressions from today’s conference. (Thanks again to Catherine Kelly of the KOCCA for inviting me to speak and I look forward to promoting the event more actively on MSG next year.) If you can attend next year, then do. The chance to meet and mingle with Korean execs, who are light years ahead of the West in thinking and execution, is invaluable. To hear representatives from Orange and Vodafone speak at the forum, you would think they wrote the book on openness, but we can all borrow a page from the Koreans when it comes to building and fostering effective ecosystems…

    Mitch Lazar, VP Yahoo Connected Life, kicked off the day by walking us through oneSearch, but time ran out before he could take questions - and then he ran off before I could catch up with him. Word is Yahoo will vastly improve its mobile search service to deliver better and more relevant sponsored results come November. If the buzz during the networking break is an indication, then we can look forward to some significant changes.

    (Come to think of it, this makeover dovetails quite well with what Nadir Garouche has shared with me both via IM and through an insightful post on his blog over at SEO Principle. In it, he gives us the inside track on Yahoo’s mobile content search service (recall that Google also announced its ambition to create and launch a mobile downloadable content search service/portal).

    full story »

    1 Comment
  • Oct28

    Between a bad cold (which I’ve been fighting since I got back from Minnesota) and preparation for the Mobile Content Forum (which I’m chairing tomorrow in London), it’s been a whirlwind tour the last two weeks. I’ll pick up with my analysis of recommenders and circle back with some in-depth analysis of some mobile search developments that merit a closer look.

    But right now I’m excited about tomorrow’s forum and the chance to mix with industry movers and shakers to get their take on the buzz around mobile networking/communities, mobile search and advertising. The event, organized by the Korea Culture & Content Agency, also brings together the best and the brightest of the Korean content industry. It’s a great opportunity to get a new perspective on industry trends and cut through some of the hype around social media.

    Are we entering a new phase in the evolution of the mobile Web? Does the pivotal role of social media lay the groundwork for a new breed of social search? What is the impact of all this on search monetization schemes and mobile advertising strategies? I won’t rest until I have some answers…

    Predictably, I was invited to chair the round table on mobile search and discovery, where I’ll deep-dive into the critical issues with Ivanka Hahnenberger, Admob European Business Development Director; Dave Moreau, Fonestarz CEO; Eun-Kyung, NA, DAUM Senior Researcher; and Mike Kent, JumpTap GM Europe. My main objective: a one-on-one with Mike to get the inside track on JumpTap’s recent progress and — more importantly - the tie-up with AOL to deliver sponsored ads. (Both companies are tight-lipped, but I’m confident I’ll have more from Mike by the end of the networking reception party.)

    More on the event and the stellar line-up of speakers (including keynotes from Yahoo Connected Life, SK Telecom, Samsung and Nokia) here.

    2 Comments
  • Oct26

    SOCIAL NETWORKING: The news that Microsoft and Facebook are linking up is not exactly mobile news (yet!). Yesterday’s deal sees Microsoft buying a minority stake in Facebook - a mere $240 million of minority - and becoming the exclusive third-party ad platform provider abroad for the social networking phenomenon that is now valued at a stratospheric $15 billion.Facebook are making big inroads into the mobile space, with application providers falling over themselves to give users mobile access to the social network, and Microsoft will see this link-up as an opportunity to beef up in its battle for supremacy with Google. David Bradshaw, principal analyst at Ovum shares the same view and paints an interesting picture for the future of this tie-up stating, “Our longer term concerns about Facebook are that it clearly has a way to go in its development, and this is one area that Microsoft may be able to both teach it and learn from it. Current use of sites like Facebook at work is more like social ‘notworking’ than networking, yet these tools clearly have a long term role in making organisations of the future get far more from their peoples’ skills and knowledge.”

    MOBILE MARKETING: Vodafone Essar has outsourced its FLASH! service to Celltick, giving it full responsibility for editorial content, programming and content partnerships. The FLASH! service streams content tasters to users’ idle screen in order to entice them to consume content that is reachable in only two clicks. This short click path is crucial to usability and a key attribute for any mobile service as users will turn off when faced with a complex navigation path. But the real success of this service will depend on the targeting of the campaigns and the degree to which users can influence what they get to ‘taste.’  (Check out our exclusive podcast with Celltick CEO Stephan Dunford here. Peggy is also on the trail, interviewing providers in this space for her upcoming VisionGain report on mobile search & content discovery. She wrote the first-ever industry examination of this space and “Vol II” promises to be an essential read.)

    MOBILE WEB: Slovenian operator Si.mobile-Vodafone has deployed InfoGin’s service platform enabling it to launch an enhanced mobile internet browser. The improvements in navigation and usability of its Vodafone live! portal have also been accompanied by new pricing and bundling packages specifically designed to attract customers and drive usage of the mobile internet. Although the long term value of an operator portal is questionable, this news does point towards a push to boost mobile Internet usage in eastern Europe. Peggy adds: A special thanks to Eran Wyler, Infogin CEO & Founder, who has graciously agreed to do a podcast next week before I leave to chair the mobile search & advertising and user-gen content sessions during World Telemedia Prague- November 7-9.

    Jamster innerActive In-Game Mobile AdvertisingIN-GAME MOBILE ADVERTISING: Mobile content provider Jamster and ad specialist innerActive are launching a trial of in-game mobile advertising in the U.S. and U.K. markets. And the good news is that they seem to tick all the right boxes for successful mobile campaigns. The ads will be unobtrusive and highly targeted (real-time behavioural segmentation) and placed within free to download games. The roll call of advertisers is already impressive and includes Calvin Klein, Domino’s Pizza, Fox, SPIDER-MAN 3, Paramount Pictures, What’s on TV, Pick Me Up, NME.COM, and eBay. The market for mobile gaming will increase exponentially if Jamster can make top titles available for free, attracting new customers and crucially, a bigger audience for the advertisers. Certainly one to watch here.

    full story »

    4 Comments
  • Oct25

    Fring, Phling, Pringo…you know the scene is really hotting up when you can list some mobile Web 2.0 companies and their offers rhyme! (If you’re confused, then watch this space for analysis and deep-dive podcasts from Peggy. It’s part of her brief to monitor social media companies above and under the radar, but she’s also passionate about her work, so we count on learning a lot over the coming weeks.)

    In the meantime, here’s a quick run-down of five of the newest kids on the block (via Webware.com). Each is super-cool in their own way, but don’t expect more than buzz until they each tackle usability issues. That’s why I speak out for voice-enabled social networking (no pun intended).

    BLUEPULSE: Mobile only site Bluepulse has messaging at its core with a single inbox showing status updates, messages, friend requests and all the usual offerings you would expect from a social networking site. Posting photos and videos from your phone is also on offer, but there are some usability issues that need ironing out. No drop down menus or predictive text to quickly choose from and the all important click-to-call feature is still being developed - surely voice must be as integral to mobile social networking as messaging.

    TRUTAP: More usability issues are uncovered when we look at U.K. based Trutap. Available on AT&T in the U.S., users can chat with other Trutapers all they like (although the all-in-one IM service is limited to MSN, Yahoo, AIM and ICQ), but photos and posts are re-directed through partners such as Blooger and Flickr. (Peggy adds: Since meeting with David Whitewood, Co-Founder & Global VP Business Development, at a recent Mobile Monday I’ve got this one high on my radar…)

    full story »

    11 Comments
  • Oct24

    MOBILE ADVERTISING: Only six months after launching its free-to-access mobile video offering, 3 UK have announced that more than 25 percent of their subscriber base has registered for the service. This is a serious portion of 3’s users giving it a lot more clout with potential advertisers. The service delivers highly targeted pre and post roll adverts (serviced by Rhythm NewMedia) to more than 1 million subscribers and has already been used by Microsoft, Unilever and Paramount Pictures to name just a few.

    The highly targeted advertising is obviously very attractive for brands who seek to engage with mobile users, but 3’s pricing strategy poses some serious questions for the mobile content market and in particular mobile operators. Mobile content uptake to date has been hindered by operators’ high data costs and as a consequence has failed to deliver segments of suitable volume to attract serious advertising spend. Giving subscribers free content certainly overcomes this and opens the mobile advertising market up for innovative campaigns.

    MOBILE DATA REVENUE: According to the World Cellular Data Metrics report published by Informa Telecoms & Media, U.S. users deliver the highest global data ARPU for mobile operators. Year-on-year comparisons for 2Q saw U.S. data ARPU jump 43 percent to $8.90 in 2007 which in part can be attributed to strong uptake of all-you-can-eat data bundles and near tripling of 3G subscriptions. As subscriptions increase, so does awareness, uptake and usage of mobile data services and with them revenue and an ever increasing market for mobile advertising. A note of perspective though. The Informa figures also include SMS – which doubled to 93.7 billion in 2Q07 – a medium the U.S. has been slow to embrace due to pricing barriers and termination charges. Most other markets are seeing SMS revenues plateau, and decrease in some cases, which must surely impact their ARPU levels and skew the results.

    MOBILE MUSIC: Mobile music experts, Shazam, have increased their end-user traffic by 500 percent equating to a massive 1.5 million calls per week. This came to us via Mobile Entertainment and is on the back of an announcement detailing new tie-ups with All Media Guide (AMG) and LyricFind that will improve end user information on over 4 million tracks. Users can identify songs by holding their phone to music for 5 to 10 seconds and Shazam’s recognition wizardry does the rest, giving the user the opportunity to purchase the track immediately. Average monthly levels following these agreements are set to quadruple according to some forecasts.

    CONTENT SALES: No stats yet – but soon the mobile industry will have access to all the numbers it needs to turn mobile content retail into a viable business. The Mobile Entertainment Forum (MEF), a global trade association representing all participants in the mobile entertainment value chain, will today take the wraps off a new initiative - backed by operators and content providers including Sony Pictures Television International, Vodafone and Orange - to establish industry-wide best practise guidelines for mobile content reporting.

    Uniformity and accuracy of figures are sorely needed if the industry is to succeed going forward. Knowing exactly who is using what content is critical intelligence that allows companies to better target users and focus investment in new content. Without it they might as well toss a coin. As Patrick Parodi, Global Chair of MEF, aptly put it: “The mobile entertainment industry is now estimated to generate $25 billion annually. To take the industry to the next level globally, it is vital that operators, aggregators and media rights holders work with MEF to accurately and consistently report on the uses and usage of this growing media. Using data effectively across the value chain will provide a full picture of the market and help ensure its future growth.”

    2 Comments
  • Oct23

    I hinted at it yesterday and judging from the volume of emails, it’s going to be a topic of lively debate on this site and throughout the industry. I’m talking about recent research from Kartik Hosanagar, Wharton professor of operations and information management, which reveals the downside of content recommendations. I had the pleasure of meeting Kartik during RecSys, where I took the opportunity to deep-dive into the findings of his 43-page paper, Blockbuster Culture’s Next Rise or Fall: The Impact of Recommender Systems on Sales Diversity.

    The research, which he completed in September, argues that recommenders “reinforce the blockbuster nature of media.” Put another way, they can limit the content exploration and discovery they were designed to encourage. “Because common recommenders recommend products based on sales and [consumer] ratings, they cannot recommend products with limited historical data, even if they would be rated favorably,” Kartik writes in his paper (which he co-wrote with Dan Fleder, a Wharton doctoral candidate). “This can create rich-get-richer effects for popular products and vice-versa for unpopular ones, which results in less diversity.”

    I found this idea both intriguing and unsettling and quizzed Kartik on the impact on mobile, where recommenders will no doubt provide users with a useful shortcut to content and a means to by-pass tedious text input. Granted it’s early days, and his research did focus on online recommenders, but he is nonetheless convinced the same risks apply. Put simply, recommenders are good at pushing people to new content on mobile, but they may also push us toward the same new content. We’re discovering new items, but we’re all discovering the same items.

    full story »

    1 Comment
  • Oct23

    A string of announcements once more emphasizes the importance of social media applications in today’s mobile market. Nokia has launched a ‘SEEK’ application within its MOSH community which allows users to make requests for content and enables the community to respond with suggestions or customised content – a useful tool for making communities stickier and placing their handsets at the centre of these conversations no doubt.

    In similar news, community sites powered by the KickApps platform (one of the leading hosted social media platforms) will now be able to capture, upload and share photos and videos using their mobile phones. The mobile user generated content (mUGC) functionality lets KickApps enabled communities break free from PC-only uploads. One of the first to take advantage of this new functionality is the Cleveland-based, CBS affiliate, 19ActionNews. The station’s citizen journalism site, “See It, Snap It, Send It” allows members to submit user-generated content from their mobile devices, populating the site with breaking news as it happens. full story »

    0 Comments
  • Oct23

    Over-eager mobile marketers like to think the industry is on the cusp of perfect behavioural targeting, capable of delivering the right advertising pitches to the right users. But this scenario is a long way off and will likely require changes in the relationship between mobile companies and mobile operators as well as the introduction of mobile cookies – or their equivalent. This is the industry insider view from Brian Stoller, VP of Marketing at Third Screen Media (via Mediapost). In a worthwhile Q&A he identifies the challenges, puts some concrete numbers on the pay-offs and generally discusses the big plays in mobile advertising. Here are some of the highlights:

    BEHAVIOURAL TARGETING: Demographic and behavioural targeting are hugely important but progress is slow due to privacy issues. In the meantime, Brian has some ideas for how the industry can achieve better demographic targeting. “I believe the conclusion of the marketplace at this point is that data will be accessible in aggregate as long as it doesn’t identify unique users.” Behavioural targeting is further off and depends on the evolution of Web-cookies for mobile. “We do not see cross-site targeting until there’s a major upgrade in handset browsers widely available.”

    full story »

    1 Comment
« Previous Entries

Quick Access

546 Postes since 2000