• May05

    In-Brief: In response to the comment Medio Systems’ co-founder Michael “Luni” Libes recently posted on MSG I tested Verizon’s Get It Now service. My analysis reveals what Verizon delivers - and doesn’t.Mobile search is about allowing users to find what they already know they want. It’s important to get search right, but even power-search does little to encourage impulse buying behavior. That’s where recommendations come in. Unlike search results, recommendations suggest similar content to users based on their search queries. It is also possible to base recommendations on other factors such as browsing patterns, purchasing habits or intelligent segmentation - but the mobile industry, for the most part, isn’t there yet.

    What the industry can do is match content recommendations with keywords. At least, that’s what I assumed when I began my study of mobile search/recommendation on the T-Mobile USA and Verizon portals. However, I am forced to conclude that the industry has a long way to go before it properly implements content recommendations. To be fair, the industry has to get search right first, (which it is currently struggling to do), but I believe the industry should tackle these issues in parallel as the technologies are intertwined and mutually beneficial.

    In response to my earlier post Luni correctly pointed out that the searches were performed from within Verizon’s Vcast Music application. He stated that “for a better experience on a Verizon phone, subscribers (today) must download the “Get It Now Search” application, which will search not only the VCast Music catalog, but also the ringtones, ringback tones, wallpaper, games, and applications catalogs, all from a single search box.”

    Curious to see if there would be a vast difference in the quality of the results I downloaded the Get It Now app to my handset and conducted mobile searches for a variety of content, the results of which I have documented in this post.

    full story »

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  • Apr23

    In-brief: A mix of metrics MSG reports as a matter of record. Companies mentioned: AdMob, Bango, MLiven, Hitwise, Yahoo, Nielsen Mobile, Medio Systems & abphone.

    ADMOB: Regular readers will recall that MSG has consistently presented AdMob metrics and analysis. To create maximum value and benefit for the vibrant and growing MSG community, Jason Spero, AdMob VP Marketing, and I have agreed to work together to create a “briefing room”, offering readers a knowledge resource where they can view AdMob mobile advertising metrics as well as research exclusive to MSG. I am very excited about what our companies can co-create and thank AdMob for its generous support. As Jason put it, AdMob looks to MSG to supply quality analysis and answer the all-important “why” question behind breaking news. I am honored that MSG is that destination and pledge to maintain our high standard of quality for a long time to come. (MSG is just getting started!) Other companies interested in creating a “briefing room” with MSG should contact me directly - our ad sales team comes on board on May 1.)

    In the March Metrics Report, we see several additions/improvements in AdMob’s network traffic classification, aimed at enabling advertisers to better target their audiences and plan campaigns. In line with the Mobile Marketing Association (MMA) definition of four standard screen sizes, AdMob not only serves different banner sizes to each of the four standard screen sizes; it has also added MMA screen size to the monthly report, providing a breakdown (on an worldwide and per country basis) of the traffic share of each of the MMA screen sizes.

    AdMob March Metrics

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  • Apr10

    In-Brief: An in-depth look at GET, a mobile search service (in beta in the U.S.) that allows users to find and purchase ringtones, games, videos and wallpapers from their mobile phone. Are Traasdahl, CEO and founder of leading mobile content destination Thumbplay, connects the dots in Thumbplay’s big-picture strategy to build added value around mobile search and - ultimately - advertising.

    Special thanks (and kudos) to David Berkowitz, marketing strategist/blogger and Director of Emerging Media & Client Strategy at 360i, a full-service digital agency. He caught the news that Thumbplay had entered the mobile search space and then expertly integrated it into his regular column (via MediaPost).

    His segmentation of mobile search is on the mark and points the way to an interesting trend: the emergence of hybrid mobile search models. Fortunately, he also passed my details to Chaim Haas, who manages PR for Thumbplay, along with the information that mobile search is both my expertise and passion.

    The result is an exclusive briefing with Are Trassdahl and a preview of cool things yet to come.

    But first some basics that may have got lost in the CTIA shuffle and flood of other press/product releases. GET is Thumbplay’s SMS mobile search service - based entirely on the company’s own IP - that literally lets users “get” mobile content by texting the word “Get” plus any artist or song name to 48000. The user receives a WAP link that they can click to land at a large menu of relevant content in Thumbplay’s catalog, which currently includes more than 80,000 pieces of licensed audio, video and gaming content from many major music labels, artists and game publishers, as well as media and entertainment companies. There the user can browse the results and then purchase and download. As Are put it in a statement: “GET streamlines the way consumers can search for, browse and download mobile entertainment content from their cell phones.”

    graph_big.gif

    The concept is hardly revolutionary; there are other SMS mobile search services on the market. (In fact, I picked up on a huge interest in SMS search schemes among Asian operators who attended MSEGIII (Mobile Search Expert Group) last month. But this time it’s a brand that has harnessed keyword mobile search to boost sales and stake out a booming vertical: downloadable mobile content. Hmmmm. I remember that was Google’s goal last year (before it got side-tracked/focussed on Android, spectrum etc…). Will Thumbplay eat Google’s lunch?

    full story »

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  • Mar11

    In-Brief: Consider this post as a place setter for a more in-depth interview with the Qualcomm and Xiam execs when I return from Thailand.

    I’m tying up a few lose ends before my trip when the news arrives in my inbox. I can’t say the acquisition of Xiam Technologies - a provider of targeted advertising, content discovery and recommendations solutions for clients including Vodafone, Orange UK and O2 - by Qualcomm is a complete surprise. After all, MSG tracked Xiam from the start and reported extensively on Qualcomm’s equity investment in the company. (And here’s the view from Orange, Xiam’s customer operator, in another exclusive interview.)

    The surprise is the run on recommendation companies as players realize that suggesting content users are likely to appreciate based on their browsing behavior, patterns and other factors is a sure-fire way to clinch the sale and in many ways more powerful than mobile search.

    full story »

    3 Comments
  • Mar05

    Fatima VitalIn-Brief: MSG’s Navigation Day @ CeBIT pre-event coverage kicks off (albeit a day late due to server issues) with an overview of Nuance, a provider of speech-enabled technologies and solutions for mobile search, navigation and in-car communications. Fatima Vital, a Nuance senior marketing director, provides a snapshot of mobile search use in the U.S. (where Sprint and Verizon offer Nuance voice-enabled search services), shares her checklist for an optimized voice UI and brings us up to date on Tegic (a former AOL company best known for its flagship T9 text input product, which Nuance acquired in 2007).

    Nuance used this week’s CeBIT to showcase new speech solutions and put more marketing muscle behind its predictive mobile search offer known as T9 Nav. I followed this content discovery solution from the start, from the days that it was just a cool idea circulating around AOL and had yet to make its mark.

    The product launches at the end of 2Q2008, and we have the chance to sign up for a special trial during CeBIT. Show delegates can download T9Nav here to experience first hand the mobile search and content discovery experience it allows. To be fair, T9 Nav does cover many of the bases to have a significant impact on the marketplace. However, there are also some striking similarities to Zi Corp. - and we can’t ignore the traction it’s getting, including a recent win that will see Zi Corp’s mobile discovery solution Qix picked up by Canadian mobile operator TELUS and installed on “select models” of phones and PDAs.

    full story »

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  • Jan22

    In-Brief: An in-depth look at MCN’s ad network based on an exclusive briefing with the company.  The offer could very well raise the ante in mobile advertising.

    It certainly looks that way if you examine the latest news from Mobile Content Networks (MCN), a provider of mobile search management solutions. It has taken the wraps off allwords, a mobile ad network that literally allows content providers and advertisers to purchase all the keywords in a particular category - such as music, games or shopping - rather than try to guess the individual keywords that will clinch the deal. The concept is more than an intriguing idea; it has actually been in place at Yahoo Mobile Japan, a content portal MSN announced just over a month ago, where it has yielded astounding results, including click-through rates of between 20 to 30 percent.

    I caught up with Stephen Burke, MCN SVP Marketing, today to find out more about ad network and explore the new models and revenue streams it potentially enables. Before we can begin to understand the benefits of this more all-inclusive approach, we need to be clear on the capabilities mix MCN brings to the table.

    full story »

    6 Comments
  • Jan22

    In-Brief: A round up of news including a close look at a potentially disruptive social network.

    NEW SOCIAL NETWORK/MARKETPLACE: Read between the lines here and you can see this is much more than a social network spanning fixed and soon mobile networks. Wilson Sonsini Goodrich & Rosati, the same Silicon Valley law firm behind giants Google, YouTube and Apple, has launched Dirtbag Music, a social music network that provides free video and voice calls for every user, a complete e-commerce engine to monetize online digital content and a suite of mobile apps to connect artists and fans.

    The site’s P2P network utilizes VoIP functionality and an instant messaging system called Blab Box to interact in real-time through video sessions, personalized lessons, chats, concerts, interviews, rehearsals, tour bus updates and other reality-based campaigns. When Dirtbag is fully implemented in late spring, it will also provide individualized e-commerce platforms, like eBay, allowing each member to choose what content they want to monetize and how. The current beta version works on desktops and laptops running Windows OS. However, Blab Box will also be available as a downloadable mobile phone app soon.

    full story »

    11 Comments
  • Jan09

    netsize - Mobile Business & EntertainmentIn-Brief: Survey results reveal a majority of respondents believe branded search (Google, Yahoo, Microsoft) will dominate & location is the must-have feature of mobile service moving forward.

    If it has seemed a bit quiet on MSG the last few days, it is because I am collaborating with Netsize, a provider of mobile business and entertainment solutions, on the Netsize Guide, a respected mobile industry report and almanac that documents the developments that marked 2007 and the trends that will impact 2008. In this capacity, I am honored to work with Renaud Ménérat, Netsize Marketing Director, and everyone else on the Netsize team.

    I’ll be in Paris until Friday a.m., putting the finishing touches to this must-read report. I’m not saying this because I co-wrote it and had the pleasure of conducting the interviews with some 20 senior execs from companies including eBay, Google, Jamba, MSN, Nokia, Paypal, Visa, Vivendi Mobile Games and Vodafone. The real attraction is the Netsize survey, the company’s first-ever online poll of some 1,800 industry professionals. From mobile advertising to social networking, and from mobile games & music to mobile search, this survey is chock-full of surprises.  full story »

    2 Comments
  • Dec21

    The release hit the wires at about 3 A.M. CET, so I can finally divulge some detail about the official tie-up (I hinted at yesterday) between Yahoo Japan for Mobile and Mobile Content Networks (MCN), which is now calling itself a mobile search management solutions provider. Marc Bookman, MCN CEO, and I deep-dive into the details lower down in this post.

    MCN will provide its search platform to power Uta Search, a “digital content channel” around mobile music (ringtones and full-track downloads) on the Yahoo Portal. In fact, Uta Search service will be available directly from the homepage (a link right under the search box, to be precise). Japan for Mobile is available to nearly 80,000,000 mobile users across the NTT DoCoMo and KDDI/au wireless networks.

    The press release details are sketchy, but Yahoo’s Japanese press release reveals other vertical channels - including games and comics - are in the pipeline. And MCN has told me a federated advertising solution is planned to monetize the lot.

    Read between the lines and this announcement speaks volumes about the players and value props likely to play a pivotal role in the mobile search ecosystem. At first glance it might appear that Yahoo Japan for Mobile is snubbing its nose at the usual suspects, but it should not be read as a thumbs down to universal search engine providers (branded or white-label).

    full story »

    1 Comment
  • Dec20

    In preparation for our series of research reports in 2008, Peggy Albright and I are scheduling briefings with mobile search companies, and not just the usual suspects. If you want to schedule a conference call to discuss your service/strategy, please contact me directly at peggy@msearchgroove.com.

    In the meantime, allow me to share some information I have gleaned from a pre-briefing with a major company in the space. (I’ll have more tomorrow- I respect the wishes of the companies to keep this under wraps till then…)

    The company will provide federated search to a branded Japanese mobile portal (and the brand, which counts over 100 million page views per day, is the biggest surprise of all).

    The deal will see the search platform provider act as a vertical search service, combining, sorting and ranking mobile music content (that’s ringtones and full-track music downloads) from a number of content providers allied with the content portal.

    full story »

    2 Comments
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