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		<title>PODCAST: Alan Moore Speaks On Engagement Marketing &amp; Why Mobile Changes All The Rules</title>
		<link>http://www.msearchgroove.com/2010/07/29/podcast-alan-moore-speaks-on-engagement-marketing-why-mobile-changes-all-the-rules/</link>
		<comments>http://www.msearchgroove.com/2010/07/29/podcast-alan-moore-speaks-on-engagement-marketing-why-mobile-changes-all-the-rules/#comments</comments>
		<pubDate>Thu, 29 Jul 2010 13:01:57 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Briefing Rooms]]></category>
		<category><![CDATA[Featured]]></category>
		<category><![CDATA[Mobile Advertising]]></category>
		<category><![CDATA[Mobile Research]]></category>
		<category><![CDATA[Optism]]></category>
		<category><![CDATA[Podcasts]]></category>

		<guid isPermaLink="false">http://www.msearchgroove.com/?p=6400</guid>
		<description><![CDATA[<p><a href="http://www.msearchgroove.com/wp-content/uploads/2009/11/mobile-groove-mike.jpg"><img src="http://www.msearchgroove.com/wp-content/uploads/2009/11/mobile-groove-mike.jpg" alt="" title="mobile groove mike" width="120" height="120" class="thumb-image" /></a>In brief: Continuing the extremely popular podcast series looking at the <strong>business value of engagement marketing</strong> and the perfect fit with mobile. <strong>Alan Moore</strong>, a brave industry voice, frequent speaker and founder of the <a href="http://smlxtralarge.com/" target="_blank">Engagement Communication Consultancy SMLXL</a> tells us why (and how) brands can remain relevant by interacting with people who want to hear what they have to say in the first place.</p>

<p>As promised we continue with this special series speaking with the stakeholders – brands, agencies, operators and people -- to discuss the pivotal importance of permission and preferences in mobile marketing and identify the real-life examples that set the bar. <strong>As Alan Moore, ]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.msearchgroove.com/wp-content/uploads/2009/11/mobile-groove-mike.jpg"><img class="alignleft size-full wp-image-3856" title="mobile groove mike" src="http://www.msearchgroove.com/wp-content/uploads/2009/11/mobile-groove-mike.jpg" alt="" width="120" height="120" /></a>In brief: Continuing the extremely popular podcast series looking at the <strong>business value of engagement marketing</strong> and the perfect fit with mobile. <strong>Alan Moore</strong>, a brave industry voice, frequent speaker and founder of the <a href="http://smlxtralarge.com/" target="_blank">Engagement Communication Consultancy SMLXL</a> tells us why (and how) brands can remain relevant by interacting with people who want to hear what they have to say in the first place.</p>
<p>As promised we continue with this special series speaking with the stakeholders – brands, agencies, operators and people &#8212; to discuss the pivotal importance of permission and preferences in mobile marketing and identify the real-life examples that set the bar. <strong>As Alan Moore, founder of the Engagement Communication Consultancy SMLXL, puts it: &#8220;Markets are conversations. Unless brands can meaningfully play a role in these exchanges they will become increasingly irrelevant.&#8221;</strong></p>
<p>Alan&#8217;s <a href="http://smlxtralarge.com/" target="_blank">blog</a> and <a href="http://smlxtralarge.com/publications/social-media-marketing/" target="_blank">books </a>are chock-full of controversial views on the central importance of the individual and the obligation of brands (actually all companies everywhere) to <strong>treat people with respect by providing them a voice in their advertising and control over their personal data. </strong>In his view, push (of any kind) will be met by push-back, unless brands ask permission first.</p>
<p>Even more amazing is the cognitive dissonance exhibited by brands as they either ignore or choose not to acknowledge the obvious. <strong>&#8220;What I don’t like is companies seeing mobile as a platform upon which you push any form of interruptive communications. I think this is based on a lack of education and understanding that mobile is a fundamentally different type of communications ecology than what has defined our mass media world for the last 120 years or so.&#8221;</strong></p>
<h3>Among the highlights:</h3>
<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/07/Alan-Moore.jpg"><img class="alignleft size-full wp-image-6412" title="Alan Moore" src="http://www.msearchgroove.com/wp-content/uploads/2010/07/Alan-Moore.jpg" alt="Alan Moore" width="203" height="201" /></a>GOOD EXAMPLES: Alan has high praise for companies the include people in the equation,<strong> allowing them to &#8220;curate&#8221; their personal data and relationships with the companies they wish to interact with (and on their terms). </strong>An example of this is a venture called <a href="http://uk.qustodian.com/web/privacy-policy" target="_blank">Qustodian</a>, which focuses on allowing people to communicate the data they want to the companies they want to have the data. No matter if the focus in Vendor Relationship management (VRM), a twist on Customer Relationship Management (CRM) that allows people to manage their relationships with vendors, or mobile marketing with a personal touch, <strong>&#8220;brands need people and people need brands,&#8221; Alan says. &#8220;It&#8217;s all about finding the ways to help people find the brands they want, find each other when they need each other the most.&#8221;</strong></p>
<p>OPT-IN: How do we play matchmaker in this complex relationship? By focusing on the basics and starting with permission. &#8220;Permission-based, participatory solutions&#8221; pave the way for brands and people to have meaningful exchanges. Opt-in is a must – and approaches that deliver messages without asking first are flawed. <strong>&#8220;It [the requirement for people's permission] is fundamental to the world that we are in. And…catches, I think, lots of companies unawares because they think it’s a small tweak of the dial without really understanding that it’s a fundamental cultural mind shift that they need to take.&#8221;</strong></p>
<p>WHAT WILL DRIVE MOBILE MARKETING?: The budgets are buoyant, but what is keeping brands from investing even more in mobile marketing? Alan thinks there are a number of issues linked with<strong> &#8220;the way that nearly</strong> <strong>all media is bought and sold or has been has been defined by a mass media world.&#8221;</strong> Advertising up until now has been about reach and frequency, but that&#8217;s not going to be the end-game going forward. &#8220;We’ve gone from a 60 second TV spot down to a tiny screen called a mobile and I think that there is a systemic problem there in terms of wanting to count huge numbers….Mobile is much smaller but, in fact, what you get is response rates of 29 percent and more…you can achieve if you get your communications right.&#8221; The real obstacle is media and agency mindset. <strong>&#8220;There is still essentially a great deal of resistance from existing media companies because … if the money divests itself from traditional media onto mobile, that potentially means that’s lost revenue from elsewhere.&#8221;</strong></p>
<p>RELATIONSHIP GAP: Alan acknowledges that the relationship gap keeps companies in the ecosystem from working together as they should. &#8220;I think that part of the problem is with organizational structure in terms of the way that agencies are structured, the way that clients buy from their agencies, and the way that media is bought and sold. Therefore, bringing together [and delivering] very potent consumer experiences is actually <strong>challenged by the way that the whole brand/media agency ecosystem is currently conducted.&#8221;</strong></p>
<p>INTIMATE CONTACT: The old way of buying and selling media is giving way as clever companies harness mobile to conduct an ongoing conversation with consumers, cementing a real relationship. &#8220;<strong>Argos</strong>, for example, which is using SMS as a reminder service to shift inventory, doesn’t need to buy and sell media in the way that we think about buying and selling media….It can create [it's] own interface as a business directly to the customer base and talk to them intimately. And I think that we will see ultimately more and more people doing this rather than actually potentially seeing sort of ad networks being aggregators for the old furniture of communication.&#8221; The way forward is all about understanding that markets are conversations.<strong> &#8220;We need opt-in, it’s permission-based. It’s really those companies that are going to change the paradigm of the quality of that conversation which are going to be the ones that succeed and not the ones that are buying and packaging huge amounts of mobile numbers and eyeballs, selling blind, push-based communication packages.&#8221;</strong></p>
<h3>MY TAKE:</h3>
<p>A welcome conformation of the <strong>research I conducted just over a year ago.</strong> The purpose of Mobile Advertising Research UK, a research project endorsed by the Interactive Advertising Bureau (IAB) and the Mobile Marketing Association (MMA), was to expertly document the state of the mobile advertising industry in the U.K. and to identify growth opportunities. The report &#8212; which combines consumer insights and qualitative research based on 20+ interviews with ecosystem companies (operators, enablers, agencies, and brands) &#8212; found that <strong>Alan is on the money (literally). People need brands and brands do need people<em> if </em>the people are in control of the conversation.</strong></p>
<p>By way of background, the research found that only 32 percent of the 1,000+ U.K. consumers surveyed had a positive attitude toward receiving advertising messages on their mobile phone. However, that number rose to 64 percent, provided people were properly &#8220;incentivized,&#8221; and <strong>70 percent if they were incentivized and &#8220;in control&#8221; of their mobile advertising experience via mechanisms such as opt-in.</strong></p>
<p>Connect the dots, and conducting a permission-based conversation with people is <strong>likely far more effective than delivering a hard-sell, one-off ad</strong> to people on their mobile phone.</p>
<h3>LISTEN TO THE PODCAST HERE. [11:10]</h3>
<p>Disclaimer: Optism is an MSG client and supporter.</p>
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		<title>PODCAST: Mobile Entertainment Forum On Meffy Awards, Mobile Media Megatrends &amp; How Smart Service Enablers Can Pay</title>
		<link>http://www.msearchgroove.com/2010/07/13/podcast-mobile-entertainment-forumon-meffy-award-winners-mobile-media-megatrends-how-smart-service-enablers-can-pay-off/</link>
		<comments>http://www.msearchgroove.com/2010/07/13/podcast-mobile-entertainment-forumon-meffy-award-winners-mobile-media-megatrends-how-smart-service-enablers-can-pay-off/#comments</comments>
		<pubDate>Tue, 13 Jul 2010 15:05:40 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Content Discovery]]></category>
		<category><![CDATA[Events]]></category>
		<category><![CDATA[Location-based services]]></category>
		<category><![CDATA[Mobile Advertising]]></category>
		<category><![CDATA[Mobile Content]]></category>
		<category><![CDATA[Mobile Research]]></category>
		<category><![CDATA[Mobile Search]]></category>
		<category><![CDATA[Personalization]]></category>
		<category><![CDATA[Podcasts]]></category>
		<category><![CDATA[Recommendation]]></category>
		<category><![CDATA[Usability]]></category>
		<category><![CDATA[social search]]></category>

		<guid isPermaLink="false">http://www.msearchgroove.com/?p=6267</guid>
		<description><![CDATA[<p><a href="http://www.m-e-f.org/index.php?id=1"><img class="thumb-image" title="MEF Logo" src="http://www.msearchgroove.com/wp-content/uploads/2010/07/MEF-Logo.jpg" alt="MEF logo" width="125" height="125" /></a>In brief: The <a href="http://www.meffys.com/" target="_blank">Meffy awards</a>, the 10th annual MEM Conference (the Mobile Entertainment Market), and the release of a new must-read Smart Enablers Guide outlining how everyone can/must work together to deliver <strong>a good consumer experience and streamline payment.</strong> The last weeks have seen a flurry of activity and announcements around the Mobile Entertainment Forum (MEF) – the global trade body for the mobile media and entertainment industry. I discuss the key takeaways and progress made with<strong> Rimma Perelmuter, MEF Executive Director.</strong></p>
<p>A raft of announcements and events from the Mobile Entertainment Forum (MEF) signals a new level of excitement and activity in the global mobile media industry. <strong>From the advance of smartphones and app stores to the widespread recognition that service enablers (offered by mobile operators and handset makers) are essential to the health and wealth of the entire business ecosystem</strong>, the industry is in a new phase of development and mindset. As Rimma Perelmuter, MEF Executive Director, puts it: "There's a real sense in this $36 billion global industry that we are at a new stage of innovation. We're seeing consumers around the world using their mobile phones as their key point of access to content and media, and the industry is evolving to make that user experience one that is more engaging and more holistic."</p>]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.m-e-f.org/index.php?id=1"><img class="alignleft size-full wp-image-6288" title="MEF Logo" src="http://www.msearchgroove.com/wp-content/uploads/2010/07/MEF-Logo.jpg" alt="MEF logo" width="125" height="125" /></a>In brief: The <a href="http://www.meffys.com/" target="_blank">Meffy awards</a>, the 10th annual MEM Conference (the Mobile Entertainment Market), and the release of a new must-read Smart Enablers Guide outlining how everyone can/must work together to deliver <strong>a good consumer experience and streamline payment.</strong> The last weeks have seen a flurry of activity and announcements around the Mobile Entertainment Forum (MEF) – the global trade body for the mobile media and entertainment industry. I discuss the key takeaways and progress made with<strong> Rimma Perelmuter, MEF Executive Director.</strong></p>
<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/07/rimma-new.jpg"><img class="alignright size-full wp-image-6281" title="rimma-new" src="http://www.msearchgroove.com/wp-content/uploads/2010/07/rimma-new.jpg" alt="Rimma Perelmuter" width="187" height="173" /></a>A raft of announcements and events from the Mobile Entertainment Forum (MEF) signals a new level of excitement and activity in the global mobile media industry. <strong>From the advance of smartphones and app stores to the widespread recognition that service enablers (offered by mobile operators and handset makers) are essential to the health and wealth of the entire business ecosystem</strong>, the industry is in a new phase of development and mindset. As Rimma Perelmuter, MEF Executive Director, puts it: &#8220;There&#8217;s a real sense in this $36 billion global industry that we are at a new stage of innovation. We&#8217;re seeing consumers around the world using their mobile phones as their key point of access to content and media, and the industry is evolving to make that user experience one that is more engaging and more holistic.&#8221;</p>
<h3>PERSONALIZATION PLAYERS &amp; VODAFONE 360</h3>
<p>Against this backdrop, this year&#8217;s Meffy award is much more than a recognition of excellence and innovation. It&#8217;s a welcome confirmation that the industry is experiencing a true coming of age, <strong>striking out in new directions and defining new areas of opportunity around mobile apps, mobile commerce and cross-platform content and technology.</strong></p>
<p>In fact, this year&#8217;s awards saw the introduction of seven new categories that reflect key industry trends and point the way to where the action is. A particularly important one this time around was content discovery and personalization, a category I developed together with <strong>Kim Arazi, Member Relations Director, </strong>and judged as part of my duties for the third consecutive year.</p>
<p>The decision was a tough one as always, and the range and calibre of companies focused on technology to unlock the value in profile data (demographics, browsing patterns, purchases) to generate real revenues was impressive.</p>
<p>One entry that underlines the tangible business value of personalization was <strong>Vodafone 360</strong>, the Vodafone app store. Here a personalization engine (powered by Xiam, a Qualcomm company), which provides recommendations based on user behavior, was at the center of the mobile operator&#8217;s strategy to deliver a richer retailing experience. The impact of personalization was measurable and Vodafone later revealed anayltics to <a href="http://www.mobile-ent.biz/news/37464/Vodafone-360-app-shop-comes-to-Android" target="_blank">Mobile Entertainment</a> that show <strong>four times more customers buy on the basis of recommendation than on promotion.</strong></p>
<p>Other entries included CSL MyNet Personalized Mobile Internet Service (powered by AMDOCS Interactive), another exceptional example of how personalization technologies are <strong>allowing operators to offer value in the off-portal space</strong>, and Taptu, a mobile search and discovery company making its mark by indexing the Mobile Touch Web to <strong>expose touch-friendly content </strong>people can enjoy on their touch devices.</p>
<h3>MEFFY WINNERS &amp; FANCHARGE</h3>
<p>Another category that shows the coming of age of consumer engagement was mobile advertising. I also judged the category and was struck by the shift in mobile marketing approaches <strong>away from sales pitches to enhanced experiences.</strong> Indeed, agencies and brands are correctly embracing mobile as a mass media and focusing their efforts on innovative ways to place <strong>mobile at the center</strong> of a 360-degree experience.</p>
<p>An excellent example of this was the winning entry.<strong> Go! Go! Lions</strong>, an integrated mobile campaign carried out with the Seibu Lions, a Japanese major-league professional baseball team, used the <a href="http://www.fancharge.com/index.php" target="_blank">Fancharge </a>platform, an integrated suite of <strong>mobile marketing and fan engagement applications for live sports and entertainment, to deliver everything from content to coupons to commerce. </strong>(Click on the image below to see this impressive campaign &#8212; and thanks to Fancharge for sharing and hosting this video.)</p>
<p><a href="http://www.fancharge.com/index.php?page=page3"><img class="aligncenter size-full wp-image-6268" title="Fancharge go lions campaign" src="http://www.msearchgroove.com/wp-content/uploads/2010/07/Fancharge-go-lions-campaign.jpg" alt="Fancharge go lions campaign" width="551" height="308" /></a><a href="http://www.meffys.com/" target="_blank"></a></p>
<p><strong><a href="http://www.meffys.com/" target="_blank">Other Meffy 2010 Winners</a>:</strong></p>
<ul>
<li>App Store Blockbuster<br />
<strong>CBS Mobile</strong> for ‘NCAA March Madness on Demand’ [<a href="http://meffys.com/finalists/App%20Store%20Blockbuster/CBS%20MARCH%20MADNESS%20APP%20STORE%20BLOCKBUSTER.mov" target="_blank">Check it out here</a>]</li>
<li>Business Intelligence<br />
<strong>Motally</strong> for ‘Motally’</li>
<li>Consumer Experience<br />
<strong>FindaProperty.com</strong> for FindaProperty</li>
<li>Content Discovery &amp; Personalization<br />
<strong>Taptu</strong> for ‘Touch Search’</li>
<li>Cross Platform Content<br />
<strong>Zed Group</strong> for ‘Planet 51’</li>
<li>Cross-Platform Technology<br />
<strong>MTS</strong> for ‘Omlet.ru’</li>
<li>Games<br />
<strong>PopCap</strong> for ‘Plants vs Zombies’</li>
<li>Innovative App<br />
<strong>CBS Mobile</strong> for ‘CW City-Wize iPhone App’ [<a href="CBS CW CITYWISE INNOVATIVE APP.mov" target="_blank">Check it out here.</a>]</li>
<li>Innovative Business Model<br />
<strong>Mob4Hire</strong> for ‘Crowd Sourced Mobile Testing’</li>
<li>M-Commerce<br />
<strong>Wau Movil</strong> for ‘First Gateway Service Offer in Latin America’</li>
<li>Mobile Connected Device<br />
<strong>Novatel Wireless</strong> for ‘MiFi Intelligent Mobile Hotspot’</li>
<li>Mobile First Innovation<br />
<strong>Tata Teleservices</strong> for ‘English Seekho’</li>
<li>Music Service<br />
<strong>Shazam</strong> for ‘Shazam Encore’</li>
<li>Social Media<br />
<strong>Handmade Mobile</strong> for ‘Flirtomatic’</li>
<li>Technology Innovation<br />
<strong>Layar</strong> for ‘Layar Reality Browser’</li>
<li>TV &amp; Video Service<br />
<strong>CBS Mobile</strong> for ‘TV.com Android &amp; iPhone Mobile’</li>
</ul>
<p>The <strong>MEF Outstanding Contribution award </strong>went this year to <strong>Dr. Andrew Hsu, the inventor of modern touchscreen technology</strong> for mobile handsets. <em>Thanks to Rimma, Kim and the excellent team at Hotwire PR (especially Morgan Evans) for arranging a briefing with Andrew. </em></p>
<p>Andrew and I discussed how touchscreen has revolutionized the device landscape and explore progress and learnings around the Fuse, a prototype device that brings together captive touch with tilt-sensing, squeeze-sensing and haptics. <em>An awesome experience and more in the podcast next week!</em></p>
<h3>PODCAST WITH RIMMA PERELMUTER</h3>
<p>Meantime, I caught up with <strong>Rimma Perelmuter, MEF Executive Director,</strong> to connect the dots in a long string of MEF announcements and releases.</p>
<p>While the Meffys are certainly a good way to gauge what&#8217;s hot and what&#8217;s on the horizon, the  <strong>Business Confidence Index (BCI)</strong>, based on survey of MEF members, is an even better measure of revenue and business trends in the now $36 billion mobile media market – up from $32 billion in 2009. Rimma walks through the results and discusses the opportunities for growth around <strong>smartphones, apps, payments and commerce.</strong> She also discusses the top three challenges: consumer awareness and trust, fragmentation and operating systems.</p>
<p>Based on the survey it&#8217;s clear that the industry must collaborate to create the business models that will allow everyone to make money on mobile media. To provide companies a roadmap to navigate this new terrain the MEF released a <strong>Smart Enablers Guide</strong> that builds on the organization&#8217;s existing initiative to show how access to service enablers (such as location information) can provide business benefits.</p>
<p>It&#8217;s a meaty document chock full of case studies and member survey results on topics including the <strong>role of the mobile operator, the spectrum of smart enablers, and the battle looming ahead in the value chain.</strong></p>
<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/07/smart-enablers-chart.jpg"><img class="aligncenter size-full wp-image-6270" title="smart enablers chart" src="http://www.msearchgroove.com/wp-content/uploads/2010/07/smart-enablers-chart.jpg" alt="smart enablers chart" width="508" height="333" /></a></p>
<p>Contributions and columns I will be writing for the MEF publications and newsletters will go into more depth, but Rimma starts us off with a <strong>high-level overview of why this initiative deserves the support of all the stakeholders. </strong></p>
<p>And finally, Rimma discusses the global agenda and progress in the MENA region. In mid-June MEF celebrated the co-founding of its first office in the <strong>Middle East</strong>. The office,  based at the  <strong>Qatar Science &amp; Technology Park</strong>, an innovation hub, will be responsible for localizing strategic MEF initiatives. The Middle east was identified in surveys as a key growth market for the mobile media sector.</p>
<div id="attachment_6284" class="wp-caption aligncenter" style="width: 457px"><a href="http://www.msearchgroove.com/wp-content/uploads/2010/07/office-flags1.jpg"><img class="size-full wp-image-6284" title="office flags1" src="http://www.msearchgroove.com/wp-content/uploads/2010/07/office-flags1.jpg" alt="office flags" width="447" height="55" /></a><p class="wp-caption-text">MEF grows its global presence</p></div>
<p><strong>LISTEN TO THE PODCAST [17:30]</strong></p>
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		<title>PODCAST: Tomi Ahonen Warns App Store Model Doesn&#8217;t Pay; Is The Blockbuster App Model Bankrupt?</title>
		<link>http://www.msearchgroove.com/2010/07/12/podcast-tomi-ahonen-warns-app-store-model-doesnt-pay-is-the-blockbuster-app-model-bankrupt/</link>
		<comments>http://www.msearchgroove.com/2010/07/12/podcast-tomi-ahonen-warns-app-store-model-doesnt-pay-is-the-blockbuster-app-model-bankrupt/#comments</comments>
		<pubDate>Mon, 12 Jul 2010 12:01:38 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Mobile Research]]></category>
		<category><![CDATA[Podcasts]]></category>

		<guid isPermaLink="false">http://www.msearchgroove.com/?p=6219</guid>
		<description><![CDATA[<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/07/Android-apps.jpg"><img class="thumb-image" title="Android apps" src="http://www.msearchgroove.com/wp-content/uploads/2010/07/Android-apps.jpg" alt="Android leads the pack" width="124" height="124" /></a>In brief: We're back with another look at the mobile trends and numbers that matter most – with mobile pundit and all-around-great guy <strong>Tomi Ahonen. </strong>The main attraction is <a href="http://communities-dominate.blogs.com/brands/2010/06/full-analysis-of-iphone-economics-its-bad-news-and-then-it-gets-worse.html" target="_blank">his must-read post </a>that connects the dots in recent download stats to tell us just how <strong>much money developers are making (not).</strong> We also explore the <strong>rise (and rise!) of Android</strong> and how handset makers aligned with Android can achieve competitive advantage.</p>

<p>"iPhone Economics: It is bad news. And then it gets worse." The title of this blog post from Tomi Ahonen says it all. In it Tomi does the math, matching figures from Apple with stats from other analyst houses to conclude that <strong>most app developers</strong> can count on breaking even sometime in 2021.</p>]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/07/Android-apps.jpg"><img class="alignleft size-full wp-image-6221" title="Android apps" src="http://www.msearchgroove.com/wp-content/uploads/2010/07/Android-apps.jpg" alt="Android leads the pack" width="124" height="124" /></a>In brief: We&#8217;re back with another look at the mobile trends and numbers that matter most – with mobile pundit and all-around-great guy <strong>Tomi Ahonen. </strong>The main attraction is <a href="http://communities-dominate.blogs.com/brands/2010/06/full-analysis-of-iphone-economics-its-bad-news-and-then-it-gets-worse.html" target="_blank">his must-read post </a>that connects the dots in recent download stats to tell us just how <strong>much money developers are making (not).</strong> We also explore the <strong>rise (and rise!) of Android</strong> and how handset makers aligned with Android can achieve competitive advantage.</p>
<p>&#8220;iPhone Economics: It is bad news. And then it gets worse.&#8221; The title of this blog post from Tomi Ahonen says it all. In it Tomi does the math, matching figures from Apple with stats from other analyst houses to conclude that <strong>most app developers</strong> can count on breaking even sometime in 2021.</p>
<h3>SERIOUS APP STORE ISSUES</h3>
<p>What is the methodology and – more importantly – what is the message to investors?</p>
<p>I caught up with Tomi during <a href="http://www.medienforum.nrw.de/fileadmin/medienforum/content/22-medienforum/Dokumente/Programmhefte/MobileMediaSummit_engl.pdf" target="_blank">MedienForum NRW</a> (PDF), a milestone cross-media conference that took place on June 30th in nearby Cologne. Tomi gave the keynote at the Mobile Media Summit, a mobile-focused event expertly organized by <a href="http://twitter.com/mwcdotmobi" target="_blank"><strong>Mark (Mr. Mobile) Wächter</strong></a>, bringing together some great mobile minds and strategists including <strong>Mark Curtis</strong> (Flirtomatic CEO), <strong>Gerd Leonhard</strong> (media futurist), <strong>Ajit Jaokar</strong> (author), <strong>Michael von Roeder</strong> (Iconmobile COO) and <strong>John Gerosa</strong> (Vertical Leader, Technical Markets, Google).</p>
<h3>ANDROID LEADS THE PACK</h3>
<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/06/Ahonen.jpg"><img class="alignright size-full wp-image-5864" title="Ahonen" src="http://www.msearchgroove.com/wp-content/uploads/2010/06/Ahonen.jpg" alt="tomi ahonen" width="100" height="91" /></a>Tomi also documents the rise of Android and the success of its ecosystem approach that could see over 100 handsets on the market by the end of the year. What did Google do right and where did Apple (potentially) lose the plot? As Tomi sees it: <strong>Apple will pay dearly for being a control-freak.</strong> &#8220;Apple is alone, one manufacturer with one new phone a year. RIM Blackberry is alone, one manufacturer with eight phones. How can they compete against 30 manufacturers and 70 phones today?&#8221;</p>
<h3>HIT OR MISS APPS?</h3>
<p>The app model is flawed now – but things will get better. Meantime, investors are well advised to see the app market dynamics in a new light. It&#8217;s not Hollywood, where blockbuster hits make up for all the misses. &#8220;Hits business is what people thought the Apple App Store was like.  Now we know the reality is much, much, much, much worse. <strong>It is not a &#8216;hits business,&#8217; it is a lottery business.  You really have to be supremely lucky to have that one application that is a success</strong> – then you might make millions. But, remember, there are 170,000 other people who did not make the millions.  The odds are nowhere near as good as in Hollywood.&#8221;</p>
<h3>WACKY STAT</h3>
<p>It comes from the U.K. and underlines just <strong>how very personal our personal mobility has become </strong>(!)</p>
<h3>PODCAST</h3>
<p>[Listen to the podcast here and pass it on! <strong>14:57</strong>]</p>
<p><em><br />
</em></p>
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		<title>PODCAST: Is Social Content Discovery The New &amp; Improved Mobile Search?</title>
		<link>http://www.msearchgroove.com/2010/07/02/podcast-is-content-discovery-the-new-mobile-search/</link>
		<comments>http://www.msearchgroove.com/2010/07/02/podcast-is-content-discovery-the-new-mobile-search/#comments</comments>
		<pubDate>Fri, 02 Jul 2010 13:11:42 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Content Discovery]]></category>
		<category><![CDATA[Podcasts]]></category>

		<guid isPermaLink="false">http://www.msearchgroove.com/?p=6140</guid>
		<description><![CDATA[<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/07/social-search.jpg"><img class="thumb-image" title="social search" src="http://www.msearchgroove.com/wp-content/uploads/2010/07/social-search.jpg" alt="social content discovery " width="126" height="84" /></a>In brief: Back after a conference where – surprisingly – recommendation and content discovery took center stage as the mobile megatrends to watch for NEXT. <strong>What's happening now and how important is social search going to be soon?</strong> Colm Healy, Vice President of EMEA Services for Qualcomm Internet Services and General Manager of Xiam Technologies, is back to discuss the <strong>business drivers and why discovery is hotter than ever.</strong></p>

<p>Excitement around app stores and a gold rush mood around mobile commerce sites and schemes is turning up the pressure on content owners and mobile operators to offer a much more engaging experience in tune with what we are like and are likely to appreciate. But are the use cases and data points that underline the role of content discovery in digital strategy?</p>]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/07/social-search.jpg"><img class="alignleft size-full wp-image-6148" title="social search" src="http://www.msearchgroove.com/wp-content/uploads/2010/07/social-search.jpg" alt="social content discovery " width="126" height="84" /></a>In brief: Back after a conference where – surprisingly – recommendation and content discovery took center stage as the mobile megatrends to watch for NEXT. <strong>What&#8217;s happening now and how important is social search going to be soon?</strong> Colm Healy, Vice President of EMEA Services for Qualcomm Internet Services and General Manager of Xiam Technologies, is back to discuss the <strong>business drivers and why discovery is hotter than ever.</strong></p>
<p>Excitement around app stores and a gold rush mood around mobile commerce sites and schemes is turning up the pressure on content owners and mobile operators to offer a much more engaging experience in tune with what we are like and are likely to appreciate. But are the use cases and data points that underline the role of content discovery in digital strategy?</p>
<p>One sure-fire sign could be the decision by the <strong>Mobile Entertainment Forum</strong> to increase the number of categories for its coveted Meffy award by seven – including a Blockbuster app category (reflective of the explosion in apps) and <strong>Personalization and Content Discovery (a nod to the increasing importance of these technologies in our mobile experiences).</strong></p>
<p>I caught up with <strong>Colm Healy &#8212; Vice President of EMEA Services for Qualcomm Internet Services and General Manager of Xiam Technologies</strong> – a third and final time to discuss developments in the space and the heightened interest in approaches that tap us and our social interactions to <strong>super-charge content discovery and commerce.</strong></p>
<p>In Colm&#8217;s view mobile search is no longer the tool we need on our super smartphones. This is because these superphones are also action phones. &#8220;These are devices where you want to get fulfillment straightaway and that is <strong>why discovery is over-indexing …on the mobile versus the Web.&#8221;</strong></p>
<p>Among the highlights:</p>
<p>BETTER SHOPPING: Discovery and personalization is core to achieving a high level engagement with us when we shop or browse content storefronts and app stores. It is also becoming the measure for all mobile commerce interactions. Morgan Stanley believes that about 25 percent of Amazon’s sales come from recommendation and Colm is seeing a similarity with mobile. &#8220;People are using search less and less to find something, which means they’re less and less likely to have come into the store with a specific intention in mind….They&#8217;re coming to be entertained, to be amused, and to find stuff in a much more serendipitous way.&#8221;</p>
<p>ENAGEMENT: &#8220;If you get it right, people engage with the content, they rate it, they review it, they tell their friends about it….One of the key metrics today I think will predict your success in the future will be that level of engagement.  Are your visitors reviewing the content, are they telling their friends about it, are they doing more than just searching and buying?&#8221; If you want to see where all this is going, then look at shopping in the real word. &#8220;It’s about getting amused, finding stuff, sometimes buying stuff… not just going in and grabbing the thing you need.&#8221;</p>
<p>MOBILE OPERATOR OPP: It&#8217;s a new world with new opportunities. There are three [parties] who can do it right.  &#8220;One is the webcos, the other is the handset manufacturers, and the third is the operators…. With the right will, the right focus and the right partners, operators have a really strong chance of being a major player in a big market.  They won’t have walled gardens, that is, 100-percent of a tiny market. They will have a very significant share of a much, much larger market and that’s the opportunity for the operator.</p>
<p>TRENDS: Social discovery. It&#8217;s all about &#8220;harnessing of community, a greater harnessing of social networks for people to find what they’re interested in.&#8221; Another one to watch is video. &#8220;If you want to make a business that is distributing video, you need to be able to keep people on your site and not just looking at a single video. You need to keep them for extended periods of time and that’s where a really great discovery technology like ours helps to provide the visitor to your site a stream of entertaining content.&#8221;</p>
<p><em>Editor&#8217;s note: Well, that wraps up this three-part series  – but there will lots more to come in the form of columns, contributions and some surprises from ecosystem companies and partners speaking their mind on the money-making opportunities around personalization and , recommendation and the strategic value of content, apps and digital stuff that is in-tune with what our preferences. </em></p>
<p>Listen to the podcast here. [9:15]</p>
<p>Disclaimer: Xiam Technologies, a Qualcomm company, is an MSG supporter.</p>
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		<title>MLOVE PODCAST: Google&#8217;s Nick Heller Talks Mobile Trends, Opportunities &amp; Why Access Rules</title>
		<link>http://www.msearchgroove.com/2010/06/21/mlove-podcast-googles-nick-heller-talks-mobile-trends-opportunities-why-access-rules/</link>
		<comments>http://www.msearchgroove.com/2010/06/21/mlove-podcast-googles-nick-heller-talks-mobile-trends-opportunities-why-access-rules/#comments</comments>
		<pubDate>Mon, 21 Jun 2010 11:11:37 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[Local Search]]></category>
		<category><![CDATA[Location-based services]]></category>
		<category><![CDATA[Mobile Content]]></category>
		<category><![CDATA[Mobile Search]]></category>
		<category><![CDATA[Mobile Social Networking]]></category>
		<category><![CDATA[Podcasts]]></category>

		<guid isPermaLink="false">http://www.msearchgroove.com/?p=6049</guid>
		<description><![CDATA[<p><a href="http://mlove.com/"><img class="thumb-image" title="heart" src="http://www.msearchgroove.com/wp-content/uploads/2010/06/heart1.jpg" alt="MLOVE heart" width="128" height="119" /></a>In brief: Today we continue the shout out for MLOVE with <strong>Nick Heller, who is responsible for New Business Development across EMEA at Google. </strong>Listen in to his take on mobile, information access, location and where the NEXT Google might come from.</p>

<p>What's next in mobile? <a href="http://mlove.com/" target="_blank">MLOVE</a>, a multidisciplinary event with a strong emphasis on mobile, promised to give us all a glimpse into the future of mobile and insights into the great ideas and biz models that can bubble up when artists, entrepreneurs, academics and executives brainstorm in a castle near Berlin. TED meets Burning Man? Maybe… But if you want to find out for yourself – then register for MLOVE at MLOVE.com – and take advantage of the 20 percent discount MSearchGroove offers as a media partner for the event.</p>]]></description>
			<content:encoded><![CDATA[<p><a href="http://mlove.com/"><img class="alignleft size-full wp-image-6061" title="heart" src="http://www.msearchgroove.com/wp-content/uploads/2010/06/heart1.jpg" alt="MLOVE heart" width="128" height="119" /></a>In brief: Today we continue the shout out for MLOVE with <strong>Nick Heller, who is responsible for New Business Development across EMEA at Google. </strong>Listen in to his take on mobile, information access, location and where the NEXT Google might come from.</p>
<p>What&#8217;s next in mobile? <a href="http://mlove.com/" target="_blank">MLOVE</a>, a multidisciplinary event with a strong emphasis on mobile, promised to give us all a glimpse into the future of mobile and insights into the great ideas and biz models that can bubble up when artists, entrepreneurs, academics and executives brainstorm in a castle near Berlin. TED meets Burning Man? Maybe… But if you want to find out for yourself – then register for MLOVE at MLOVE.com – and take advantage of the 20 percent discount MSearchGroove offers as a media partner for the event.</p>
<p><a href="http://mlove.com/"><img class="aligncenter size-full wp-image-6025" title="MLOVE badge" src="http://www.msearchgroove.com/wp-content/uploads/2010/06/MLOVE-badge1.jpg" alt="MLOVE badge" width="468" height="60" /></a></p>
<h3>PODCAST WITH GOOGLE&#8217;S NICK HELLER</h3>
<p><a href="http://mlove.com/speakers/"><img class="alignright size-full wp-image-6054" title="Nickheller" src="http://www.msearchgroove.com/wp-content/uploads/2010/06/Nickheller.jpg" alt="Google Nick Heller" width="164" height="201" /></a>Moving on to our final podcast in the series to tell you what awaits you at MLOVE – I am extremely to connect with <strong>Nick Heller</strong>. Nick is responsible for <strong>New Business Development across EMEA at Google</strong>. He is also sharply focused on <strong>new product incubation and exploratory efforts</strong> in technology, meta-data licensing, strategic partnerships, special projects, and alternative distribution for existing and new business initiatives.</p>
<p>In addition to a preview of his <strong>keynote at the event</strong>, Nick gives me his take on a<strong> variety of exciting – even controversial topics.</strong></p>
<ul>
<li><strong>The role of mobile? </strong>In Nick&#8217;s view mobile is an &#8220;access point&#8221; to information. And the device is more about convergent computing than communications.</li>
<li><strong>The value of location?</strong> Predictably, quite central to a quality (and relevant) mobile experience.</li>
<li><strong>And where is the NEXT Google going to come from?</strong> A surprising answer that leads us back to the Web and not mobile…</li>
</ul>
<p>For the full story listen to the podcast – or register for the event to meet up with Nick in person.</p>
<h3>Register at <a href="http://www.mlove.com/register">www.mlove.com/register</a> . Enter VIP-MSG to receive an instant 20% discount.</h3>
<p>Listen to the podcast here. [10:34]</p>
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		<title>MLOVE PODCAST: Using the Phone To Promote Brand &amp; Commerce; Sagem Wireless Reveals Puma Phone</title>
		<link>http://www.msearchgroove.com/2010/06/18/mlove-podcast-using-the-phone-to-promote-brand-commerce-sagem-wireless-reveals-puma-phone/</link>
		<comments>http://www.msearchgroove.com/2010/06/18/mlove-podcast-using-the-phone-to-promote-brand-commerce-sagem-wireless-reveals-puma-phone/#comments</comments>
		<pubDate>Fri, 18 Jun 2010 15:51:31 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[Mobile Advertising]]></category>
		<category><![CDATA[Mobile Content]]></category>
		<category><![CDATA[Personalization]]></category>
		<category><![CDATA[Podcasts]]></category>

		<guid isPermaLink="false">http://www.msearchgroove.com/?p=6010</guid>
		<description><![CDATA[<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/06/puma.jpg"><img class="alignleft size-full wp-image-6015" title="puma" src="http://www.msearchgroove.com/wp-content/uploads/2010/06/puma.jpg" alt="puma phone is coming" width="116" height="116" /></a>In brief: What's the next big thing? This interview with <strong>Jerome Nadel, Executive Vice President of Marketing &#38; User Experience at Sagem Wireless,</strong> gives us some answers. His radical and revolutionary thinking about devices, services and the role of the brand in the scheme of things points to a mega-opportunity in mobile brands really shouldn't miss. All the more reason for you to take advantage of the  10 percent discount NOW and register for <a href="http://mlove.com/" target="_blank">MLOVE (Berlin, June 23-25).</a></p>

<p>Mobile isn't about just mobile anymore! To borrow an observation from <strong>Alan Moore</strong>, close friend, colleague and a brave voice you will hear from in this podcast series – <strong>mobile has become the "remote control of our lives."</strong> It sits at the center of all we do – and we need to start thinking of mobile in this way.</p>]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/06/puma.jpg"><img class="alignleft size-full wp-image-6015" title="puma" src="http://www.msearchgroove.com/wp-content/uploads/2010/06/puma.jpg" alt="puma phone is coming" width="116" height="116" /></a>In brief: What&#8217;s the next big thing? This interview with <strong>Jerome Nadel, Executive Vice President of Marketing &amp; User Experience at Sagem Wireless,</strong> gives us some answers. His radical and revolutionary thinking about devices, services and the role of the brand in the scheme of things points to a mega-opportunity in mobile brands really shouldn&#8217;t miss. All the more reason for you to take advantage of the<strong> 20 percent discount</strong> NOW and register for <a href="http://mlove.com/" target="_blank">MLOVE (Berlin, June 23-25).</a></p>
<p>Mobile isn&#8217;t about just mobile anymore! To drive this point home I must borrow an observation from <a href="http://smlxtralarge.com/" target="_blank"><strong>Alan Moore</strong>,</a> consultant, pundit, friend, colleague and a brave voice I am proud to showcase on MSG soon. Put simply, <strong>mobile has become the &#8220;remote control of our lives.&#8221;</strong> It sits at the center of all we do – and it forces us to start thinking of mobile as much more than just a phone.</p>
<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/06/jerome-nadel.jpg"><img class="alignright size-full wp-image-6019" title="jerome nadel" src="http://www.msearchgroove.com/wp-content/uploads/2010/06/jerome-nadel.jpg" alt="" width="181" height="180" /></a>It&#8217;s time for a <strong>revolution</strong> and <strong>Jerome Nadel, Executive Vice President of Marketing &amp; User Experience at Sagem Wireless,</strong> has the fresh mindset to lead it. He understands that mobile is not about technology, it&#8217;s about people. But it&#8217;s also not about warm and fuzzy ideas about hard-nosed business models and strategies that will help companies stand out by delivering an excellent experience (device AND content) to a sharply targeted customer segment.</p>
<p>That&#8217;s where the new <strong>Puma phone</strong> comes in – a segmented phone that brings together information service, social connectedness and brand pizzazz into a single lifestyle device that sets the bar.</p>
<p>No wonder Jerome is a keynote at <a href="http://mlove.com/" target="_blank">MLOVE</a> – the multidisciplinary event that promises to give us all a view of what&#8217;s next now. <strong>His vision of sharply segmented mobile phones covers the bases to be the next BIG THING in mobile.</strong>There are still some places left – so register soon to connect, communicate and brainstorm with 30+ speakers renowned for their original thinking and path-breaking activities across a range of disciplines &#8212; from commerce and advertising to fashion and finance.</p>
<p><a href="http://mlove.com/"><img class="aligncenter size-full wp-image-6025" title="MLOVE badge" src="http://www.msearchgroove.com/wp-content/uploads/2010/06/MLOVE-badge1.jpg" alt="MLOVE badge" width="468" height="60" /></a></p>
<h3>Register at <a href="http://www.mlove.com/register">www.mlove.com/register</a> . You simply have to enter the code:VIP-MSG to receive an instant 20% discount.</h3>
<h3>Among the podcast highlights</h3>
<p>NEW MINDSET: &#8220;I’m leading a cultural and organizational revolution: This is a classical shift from the techno-centric to a user-centric or a market-centric approach.  This is a company that historically developed phones and it’s transitioning to a company that’s <strong>creating what we refer to as &#8220;category breaking devices and services&#8221; that &#8211; from the user-centric perspective &#8211; are built on customer insight, innovation</strong> and packaged with impeccable product design.&#8221;</p>
<p>USABILITY: In Jerome&#8217;s view the experience – specifically, the <strong>holistic experience that a branded and brand-linked device </strong>can offer – is THE differentiator. &#8220;Clearly, there are remarkable trends occurring around what a mobile device is….We see advances in technology where more and more everything is a smart phone, and we shift from a model of…heterogeneous capability to a divergent model …where everything works equally well. [The question is:] <strong>How do I differentiate by either brand or lifestyle affinity to connect to this services that are relevant for me?&#8221;</strong></p>
<p>BRAND MEETS MOBILE: &#8220;The brand of Puma is much more than a reflection of the products that they make and sell. They’ve spanned from retail to e-tail and have really been extremely effective in the digital below-the-line gorilla viral space….They are arguably a veritable content aggregator and distributor. They spend a lot of their almost <strong>half a billion euros</strong> a year in marketing spend on things that are digital and viral.&#8221; But Puma isn&#8217;t just launching a branded device. It has focused on <strong>&#8220;services that connect not only to the rich media content that Puma aggregates and distributes primarily through the Web.</strong>&#8221; The next step: it could extend its connection by enabling people to download branded applications and even engage in mobile commerce.</p>
<p>PUMA PREVIEW: Jerome will be <strong>bringing Puma phones</strong> to MLOVE (and giving them away!), so it&#8217;s a great opportunity to see this new device and get the inside track on the services it connects to. <strong>A highlight is the Puma World Portal. More about that in the podcast…</strong></p>
<h3>MY TAKE</h3>
<p><strong>This is an interview that should make brands think – hard.</strong> I leave you with a key observation from Jerome. For brands the question is: &#8220;not only <strong>how do I &#8211; through targeted affinity &#8211; touch more closely my brand advocate; but how do I actually transact and exchange with them? How can I monetize the value of this digital and mobile connection?&#8221;</strong> This is not a return of the branded devices (remember the Spiderman phone?). This is the<strong> start of a new business ecosystem</strong> that puts brands at the core of a crusade to deliver new kind of a mobile experience, enhanced by content (from media companies) and connectivity (from mobile operators).</p>
<p><strong>Listen to the podcast here. [15:20]</strong></p>
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		<title>PODCAST: Speak &amp; Sell: Agency CEO Speaks Out On Consumer Engagement &amp; Effective Mobile Marketing</title>
		<link>http://www.msearchgroove.com/2010/06/17/podcast-speak-sell-agency-ceo-speaks-out-on-consumer-engagement-effective-mobile-marketing/</link>
		<comments>http://www.msearchgroove.com/2010/06/17/podcast-speak-sell-agency-ceo-speaks-out-on-consumer-engagement-effective-mobile-marketing/#comments</comments>
		<pubDate>Thu, 17 Jun 2010 15:30:26 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Briefing Rooms]]></category>
		<category><![CDATA[Featured]]></category>
		<category><![CDATA[Location-based services]]></category>
		<category><![CDATA[Mobile Advertising]]></category>
		<category><![CDATA[Optism]]></category>
		<category><![CDATA[Personalization]]></category>
		<category><![CDATA[Podcasts]]></category>
		<category><![CDATA[Recommendation]]></category>

		<guid isPermaLink="false">http://www.msearchgroove.com/?p=5984</guid>
		<description><![CDATA[<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/06/permission-advertising.jpg"><img class="thumb-image" title="permission advertising" src="http://www.msearchgroove.com/wp-content/uploads/2010/06/permission-advertising.jpg" alt="permission based marketing" width="116" height="108" /></a>In brief: Kicking off a podcast series on mobile marketing with views from companies across what I'm calling the engagement ecosystem. Over the next weeks we'll hear from brands, agencies, consumers – the works. The focus: approaches and strategies aimed at turning the one-off sales pitch into an ongoing conversation. <strong>As Dan Parker, CEO of the mobile and digital marketing agency Sponge, puts it – it's all about turning annoying advertising into a service people will accept and appreciate.</strong></p>

<p>Give the people what they want? On traditional media – such as TV – it's a guessing game. But on a fiercely personal device such as the mobile phone, brands can start a conversation (using SMS or MMS – or both, for example) with people to just ask. Research shows people will volunteer personal information if they perceive that they are getting value in return – and part of that value is getting advertising that is relevant. Even better if that advertising is also life-simplifying.</p>]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/06/permission-advertising.jpg"><img class="alignleft size-full wp-image-5992" title="permission advertising" src="http://www.msearchgroove.com/wp-content/uploads/2010/06/permission-advertising.jpg" alt="permission based marketing" width="116" height="108" /></a>In brief: Kicking off a podcast series on mobile marketing with views from companies across what I&#8217;m calling the engagement ecosystem. Over the next weeks we&#8217;ll hear from brands, agencies, consumers – the works. The focus: approaches and strategies aimed at turning the one-off sales pitch into an ongoing conversation. <strong>As Dan Parker, CEO of the mobile and digital marketing agency Sponge, puts it – it&#8217;s all about turning annoying advertising into a service people will accept and appreciate.</strong></p>
<p>Give the people what they want? On traditional media – such as TV – it&#8217;s a guessing game. But on a fiercely personal device such as the mobile phone, brands can start a conversation (using SMS or MMS – or both, for example) with people to just ask. Research shows people will volunteer personal information if they perceive that they are getting value in return – and part of that value is getting advertising that is relevant. Even better if that advertising is also life-simplifying.</p>
<p>A prime example of this is Amazon, which cleverly includes recommendations (translated: advice about what you could/should buy) in its conversations with customers online. As Dan puts it: <strong>&#8220;That is where advertising has crossed a line at that point in time. It’s now become a service that I appreciate rather than an intrusion that I do not.&#8221;</strong> The challenge – and the opportunity – is all around harnessing &#8220;to communicate to people things that they’re really genuinely interested in. That’s when that advertising starts to become a service for people in helping making their life more convenient and <strong>connect[ing] them with the things they want, when they want them.&#8221;</strong></p>
<p>Dan &#8211; who also hosted the global launch of<a href="http://www.optism-ww.com/index.php?page=about&amp;hl=eng" target="_blank"> Optism</a>, a permission-based mobile marketing solution from Alcatel-Lucent that bridges gaps between operators and advertisers – also speaks frankly about what he calls the <strong>&#8220;relationship gulf&#8221; that separates brands/agencies from mobile operators.</strong> As he sees it: The key question is how well the network operators embrace their data. &#8220;While they offer an ability to communicate with people, they’re just really a pipe at the end of the day.  <strong>The moment they open up their data and their understanding of the customers… allowing brands to utilize that understanding to communicate more effectively, they [mobile operators] suddenly become a very rich media partner.&#8221;</strong></p>
<h3>Among the highlights</h3>
<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/06/Birds-Eye.jpg"><img class="alignright size-full wp-image-5997" title="Bird's Eye" src="http://www.msearchgroove.com/wp-content/uploads/2010/06/Birds-Eye.jpg" alt="Sponge Birds Eye mobile campaign" width="240" height="239" /></a>ASKING PERMISSION: It&#8217;s imperative. Dan believes brands should ask people for permission to communicate with them. The customer information a brand gains as a result is &#8220;richer and more detailed.&#8221; Understanding it and linking it to relevant brand messages allows brands to &#8220;actually developing things that are going to be very, very powerful for both the consumer and the brand.&#8221; Dan also shares an excellent case study of a campaign his company did for <strong>Birds Eye foods that recorded a whopping 11 percent response rate (!). </strong></p>
<p>By way of background, the Birds Eye campaign started off as a fairly straightforward text to win campaign – with the short code details printed on the package. Sponge used the information (it knew the food people bought because they were texting in the short code printed on the pack in the first place) to deliver a product related text. <strong>The agency created three different databases, each relevant to a product group.</strong></p>
<p>The first was generic nutritional information. So, Sponge sent text messages such as: Did you realize that five chicken dippers have less fat than a pork sausage? The second was recipe information. So, Sponge sent a product-related recipe idea by text. The third and most interesting offer was product suggestions. Dan tells me that cross-selling technique dramatically increased sales of specific product ranges within the Birds Eye food categories.<strong> In the end, the database of people who opted in to receive ongoing communications from Birds Eye was well over 100,000 (!).</strong></p>
<p>MOBILE BUDGETS: What Dan sees tells him the conditions are perfect for significant growth following a recession that saw brands put the brakes on mobile spending. &#8220;We’re certainly seeing a trend this year that says that the foot is coming off the brake….<strong>We’re seeing an immense amount of interest and we’re seeing people talk more seriously about their budgets</strong> and having proper goals and expectations of what they might be able to achieve with the medium.&#8221;</p>
<p>WHAT WE NEED?: <strong>&#8220;Results.  I don’t think there’s anything more complicated than that, is that we need to show tangible results that says if you spend X, then you make Y because that’s the way of the world economy these days.</strong> I don’t think mobile is ever going to be able to offer quite the sort of exciting brand pizzazz that you get from a big glossy TV advert, but what it can do is put more people in your store, more people buying your product, or more people enquiring about your services. <strong>So, great case studies that show good results is what we need above all else in this industry.&#8221;</strong></p>
<p>WHAT&#8217;S NEXT: brands have to get better at engagement marketing. It&#8217;s about using permission and context to deliver campaigns such as the Bird&#8217;s Eye campaign to continue the conversation with consumes long after the campaign is over. Re-marketing is therefore on the top of the agenda. <strong>Dan also sees excitement around apps and location- linked advertising – as long as it makes life easier for the consumer.</strong></p>
<h3>MY TAKE:</h3>
<p>A welcome look at the issues from an agency passionate about the business imperative to deliver helpful information instead of annoying advertising.  Mobile marketing is on the march again – and <strong>with that momentum comes the realization that the best way to deliver people advertising they will accept and appreciate may be to ask them first.</strong></p>
<p><strong>LISTEN TO THE PODCAST HERE. [14:36]</strong></p>
<p>Editor&#8217;s note: The series continues in two weeks with the views of other companies in the engagement ecosystem. We&#8217;ll here from brands and agencies and delve into research that captures the view of the youth consumer.</p>
<p>Disclaimer: Optism is an MSG client and supporter. </p>
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		<title>PODCAST: Winning &#8220;Apps Arms Race&#8221; With Personalization; Qualcomm VP Argues Why Discovery Trumps Mobile Search</title>
		<link>http://www.msearchgroove.com/2010/06/16/podcast-solving-fragmentation-with-personalization-xiam-vp-argues-why-discovery-trumps-mobile-search/</link>
		<comments>http://www.msearchgroove.com/2010/06/16/podcast-solving-fragmentation-with-personalization-xiam-vp-argues-why-discovery-trumps-mobile-search/#comments</comments>
		<pubDate>Wed, 16 Jun 2010 15:11:29 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Mobile Advertising]]></category>
		<category><![CDATA[Mobile Search]]></category>
		<category><![CDATA[Personalization]]></category>
		<category><![CDATA[Podcasts]]></category>
		<category><![CDATA[Recommendation]]></category>

		<guid isPermaLink="false">http://www.msearchgroove.com/?p=5949</guid>
		<description><![CDATA[<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/06/connected-people1.jpg"><img class="thumb-image" title="connected people" src="http://www.msearchgroove.com/wp-content/uploads/2010/06/connected-people1.jpg" alt="people connecting and discovering" width="116" height="116" /></a>In brief: Back with Part 2 in this three-part podcast series looking at the business value of recommendation and personalization. <strong>Colm Healy -- Vice President of EMEA Services for Qualcomm Internet Services and General Manager of Xiam Technologies </strong>– discuses the issues related to fragmentation and where personalization fits in to drive mobile commerce (for paid apps) and user acceptance (for ad-supported apps).</p>

<p>Fragmentation, distribution, monetization. These are the headaches that plague developers everywhere. It's all about reaching an audience of people who are mostly likely to appreciate and buy their apps. Or, if the model is ad-funded, it's about an approach linked to advertising that people will accept. In both scenarios, the ability to bubble up apps we appreciate – or encourage us to discover the wealth of apps at our finger tips – is at<strong> the foundation of a sound and scalable business model.</strong></p>]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/06/connected-people1.jpg"><img class="alignleft size-full wp-image-5970" title="connected people" src="http://www.msearchgroove.com/wp-content/uploads/2010/06/connected-people1.jpg" alt="people connecting and discovering" width="116" height="116" /></a>In brief: Back with Part 2 in this three-part podcast series looking at the business value of recommendation and personalization. <strong>Colm Healy &#8212; Vice President of EMEA Services for Qualcomm Internet Services and General Manager of Xiam Technologies </strong>– discuses the issues related to fragmentation and where personalization fits in to drive mobile commerce (for paid apps) and user acceptance (for ad-supported apps).</p>
<p>Fragmentation, distribution, monetization. These are the headaches that plague developers everywhere. It&#8217;s all about reaching an audience of people who are mostly likely to appreciate and buy their apps. Or, if the model is ad-funded, it&#8217;s about an approach linked to advertising that people will accept. In both scenarios, the ability to bubble up apps we appreciate – or encourage us to discover the wealth of apps at our finger tips – is at<strong> the foundation of a sound and scalable business model.</strong></p>
<p>This is the view of an increasing number of companies focused on connecting the dots in our browsing and purchasing patterns to enhance customer profiles and – ultimately – suggest apps and stuff we will likely <strong>download, buy and recommend to our friends.</strong></p>
<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/06/Colm-Healy.jpg"><img class="alignleft size-full wp-image-5837" title="Colm Healy" src="http://www.msearchgroove.com/wp-content/uploads/2010/06/Colm-Healy.jpg" alt="colm healy Qualcomm VP" width="105" height="150" /></a>In this podcast <strong>Colm Healy &#8212; Vice President of EMEA Services for Qualcomm Internet Services, General Manager of Xiam Technologies, and a frequent columnist/contributor on MSG </strong>– talks about the link between personalization and app stores. We also discuss a range of related topics including the <strong>outlook for HTML5,</strong> the challenges to the <strong>emerging app ecosystem</strong> and the potential role of the <strong>Wholesale Applications Community (WAC)</strong> in the scheme of things. By way of background, WAC brings together 24 mobile operators in a community to create an eco system for the development and distribution of mobile and internet applications irrespective of hardware device or software technology.</p>
<h3>Among the highlights:</h3>
<p>FRAGMENTATION &amp; FRUSTRATION: Colm doesn&#8217;t have all the apps he wants on his device. They&#8217;re just not available for his Android phone – and that&#8217;s a shortcoming that tries his patience. His view: it&#8217;s annoying to him and to all users everywhere. <strong>&#8220;End-users want to be able to get the content they love, to engage the brands that they really find useful. If the industry fails to be able to allow them to get to that, then that’s a real missed opportunity by the industry.&#8221;</strong> The root problem is fragmentation – but HTML5 is shaping up to solve this. The new standard &#8220;brings the experience of a Web page closer to the experience of running a native application.&#8221; Overall the technology will &#8220;make the browser, which is effectively ubiquitous platform that everybody supports, <strong>more powerful </strong>and more like the kind of experience that people want on their phones.&#8221;</p>
<p>LIGHTWEIGHT APPS: Where HTML5 and other developments come together to pay off the most is what Colm calls lightweight apps.<strong> &#8220;If you’re trying to run a high-end game, you’re absolutely going to want to run it natively on the phone</strong> and frankly it&#8217;s very difficult for you to get away from the fragmentation there. Just as in the console game world, there’s a range of platforms you have to address, in the mobile game world the same is going to apply.&#8221; The solution – and the excitement – is around lightweight apps. &#8220;HTML5 offers the promise of being able to run all of these across multiple different devices with a single code base.&#8221;</p>
<p>WAC: There is a great deal of potential. But there are also challenges. &#8220;The key people, the people who ultimately decide what technologies end up on the handset, are the handset manufacturers and the WAC is clearly an operator-driven initiative. <strong>So, success will be down (1) to their ability to work together for a standard, which I think is something very achievable and (2), to quickly have that adopted by handset – supported widely by handset manufacturers, which I think is more of a challenge.</strong></p>
<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/06/connected-people1.jpg"><img class="alignright size-full wp-image-5970" title="connected people" src="http://www.msearchgroove.com/wp-content/uploads/2010/06/connected-people1.jpg" alt="people connecting and discovering" width="116" height="116" /></a>RETAIL &amp; ADVERTISING: Personalization sits at the heart of a good mobile retail experience. &#8220;In my view is there’s a bit of a nuclear arms race going on in terms of the number of applications that a particular platform has.  Frankly, for most end users, there are a finite number of applications. There&#8217;s a fixed or finite size as to what an application developer eco system needs to be for it to be found useful and enriching….<strong>So, once you get to a couple of thousand apps, you absolutely need personalization.&#8221;</strong> It matches people with apps they want and oils the whole retail experience. &#8220;This whole nuclear arms race will come to a bit of an end and it will become much more about how engaged are users with the particular retail experience.&#8221; Advertising is also a fit. <strong>&#8220;Instead of you having to advertise to 2 million people to get the 10,000 that you are likely to respond to you, you can get to those 10,000 people. It directly lowers the barriers to entry, the barriers to profit. The real issue here is [about] the barriers to a sustainable business model for the content developer.&#8221;</strong></p>
<p>Editor&#8217;s note: Colm and I will be back on June 30th.  The topic of the third and final part of this podcast series: Is discovery the new search?</p>
<p><strong>LISTEN TO THE PODCAST HERE.[11:04]</strong></p>
<p>Disclaimer: Xiam Technologies, a Qualcomm company, is an MSG supporter.</p>
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		<title>PODCAST: Bango CEO Tells Developers To Take Promotion Into Their Own Hands &amp; Outside App Stores</title>
		<link>http://www.msearchgroove.com/2010/06/10/podcast-bango-ceo-tells-developers-to-take-promotion-in-their-own-hands-outside-app-stores/</link>
		<comments>http://www.msearchgroove.com/2010/06/10/podcast-bango-ceo-tells-developers-to-take-promotion-in-their-own-hands-outside-app-stores/#comments</comments>
		<pubDate>Thu, 10 Jun 2010 12:07:16 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Bango]]></category>
		<category><![CDATA[Featured]]></category>
		<category><![CDATA[Mobile Advertising]]></category>
		<category><![CDATA[Mobile Research]]></category>
		<category><![CDATA[Podcasts]]></category>

		<guid isPermaLink="false">http://www.msearchgroove.com/?p=5874</guid>
		<description><![CDATA[<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/06/money.jpg"><img class="thumb-image" title="money" src="http://www.msearchgroove.com/wp-content/uploads/2010/06/money.jpg" alt="make money from your apps " width="91" height="114" /></a>In brief: An open and outspoken podcast interview with <strong>Ray Anderson, Bango CEO</strong>, provides how-to advice on app promotion and distribution and outlines how developers can (should) maximize revenues by measuring real results. Also: a frank discussion of app stores dynamics and <strong>why developers – not app stores – have the responsibility (and an interest) to market their apps. </strong></p>

<p>The recent raft of recent stats and forecasts on smartphone sales and shipments confirm a buoyant outlook for devices and app downloads. Gartner, for example, reckons downloads could reach <strong>4 billion this year alone, and rise to a whopping 21 billion by 2013</strong>.</p>]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/06/money.jpg"><img class="alignleft size-full wp-image-5876" title="money" src="http://www.msearchgroove.com/wp-content/uploads/2010/06/money.jpg" alt="make money from your apps " width="91" height="114" /></a>In brief: An open and outspoken podcast interview with <strong>Ray Anderson, Bango CEO</strong>, provides how-to advice on app promotion and distribution and outlines how developers can (should) maximize revenues by measuring real results. Also: a frank discussion of app stores dynamics and <strong>why developers – not app stores – have the responsibility (and an interest) to market their apps. </strong></p>
<p>The recent raft of recent stats and forecasts on smartphone sales and shipments confirm a buoyant outlook for devices and app downloads. Gartner, for example, reckons downloads could reach <strong>4 billion this year alone, and rise to a whopping 21 billion by 2013</strong>. Meantime, smartphone device shipments are on schedule to surpass 390 million by 2013.</p>
<p>This is great news for developers who are lining up to capitalize on this mega-opportunity. But, before we break out the champagne, <strong>developers everywhere have to be clear about the current conditions of the marketplace</strong>, the best practices for app distribution and monetization, and the nuts and bolts of maximizing revenues and measuring real results.</p>
<p><a href="htp://www.bango.com/mobileapps "><img class="alignright size-full wp-image-5883" title="Make money from your apps cover" src="http://www.msearchgroove.com/wp-content/uploads/2010/06/Make-money-from-your-apps-cover.jpg" alt="Bango Make money from your apps cover" width="200" height="283" /></a>This is where the new white paper from Bango – &#8220;ap(p)tly titled <strong>Make Money From Your Mobile Apps</strong> – comes in. In addition to some key web browsing numbers and trends, the white paper also outlines how developers can make the most out of their mobile apps by knowing who their audience is, what phones they have and how people interact with their apps.</p>
<p>I caught up with <strong>Ray Anderson, Bango CEO</strong>, to review the key takeaways, which include the surprising results of a road test of the Nokia Ovi and Android Market app stores.</p>
<p>Among the highlights:</p>
<p>KEEP AN EYE ON PROFIT: It&#8217;s business critical and it&#8217;s the responsibility of the developer. &#8220;The first thing you need to do is track responses to your campaigns to find out how much your responses are actually costing….Secondly, you should track your sales – it sounds logical, but you should track how much money you actually make from each sale, not just how many sales you get….<strong>So, if you track those two pieces, the cost of each marketing action and the amount of money you get as a result of them, then … you can figure out how much sales you’re making per marketing dollar and you can decide whether each particular campaign is worthwhile.&#8221;</strong></p>
<p>ROAD TEST: The white paper documents the registration and payment procedures in the Nokia Ovi and Android market app stores. Both are long winded and complex (at least the first tie around). The refund policies and the fact people can download your apps without paying are also hard realities that developers should factor into their app sales and distribution strategies. <strong>The verdict: in both app stores the audience is restricted and the payment process is tedious. So, don&#8217;t rely solely on app sores to sell your apps.</strong> Another piece of advice: &#8220;If you’re finding that you’re not getting a very good yield on paying apps, then by all means get non-paying apps out. A lot of people still download non-paying apps and use them as an on-ramp to your methods of monetization later.&#8221;</p>
<div id="attachment_5885" class="wp-caption aligncenter" style="width: 410px"><a href="http://www.msearchgroove.com/wp-content/uploads/2010/06/Nokia_OviStore_Payment-Experience.jpg"><img class="size-full wp-image-5885" title="Nokia_OviStore_Payment Experience" src="http://www.msearchgroove.com/wp-content/uploads/2010/06/Nokia_OviStore_Payment-Experience.jpg" alt="Nokia Ovi Store payment experience" width="400" height="250" /></a><p class="wp-caption-text">Bango road test results: Nokia Ovi app store payment experience</p></div>
<p>CONVERSION: &#8220;The payment experience is the biggest impact on conversion rate and we have effectively a gold standard at Bango, we call the <strong>91 percent level, which is the sort of yield you get when you have a good, straightforward payment experience that’s usually one click.&#8221;</strong> To date Bango is achieving it &#8220;on a lot of European operators and on Sprint in the U.S.&#8221; The more complex the payment experience, the more likely conversion will drop. &#8220;The payment experience is absolutely profound and getting a few more percent of yield can make the difference between a business model that’s profitable or loss-making, or it can make a difference between a business that can actually grow or is going to shrink.&#8221;</p>
<p>FREEMIUM: It&#8217;s early days, but the outlook for freemium is positive (particularly since it’s a model proven to be effective on the PC). &#8220;A lot of things are driving freemium. We know that the app stores are very driven to get out lots of apps. <strong>They’re more driven by volumes of apps and download numbers and the availability of apps than they are by making profit for the content providers at the moment,</strong> so that’s one reason why freemium is becoming very popular.&#8221;</p>
<p>SUPERMARKETS AREN&#8217;T SELLING: A provocative point the white paper makes: huge app stores are not really good for developers (or for consumers, for that matter). Why does Ray believe this? &#8220;First, the majority of these app stores, especially the device-based app stores, often run on the handsets and therefore they’re not well integrated with the way the Web works. <strong>So, it’s very difficult for social marketing systems and social links and so on to cross-link into pages of the store.&#8221;</strong> Another shortcoming: mobile device hypermarkets are not run to make the app vendors [developers] more successful or as successful as they could be. And they’re not really run to encourage consumer choice and let the consumers have what they want. <strong>They’re normally run with a sort of single-minded approach to making those devices more successful.&#8221;</strong></p>
<p>WHAT&#8217;S NEXT AT BANGO?: Ray offers us a scoop. &#8220;One of the things we’ve discovered through deployment of our payment systems worldwide is that, while we’ve managed to connect dozens of mobile operators’ payment systems and we’ve managed to connect credit cards, <strong>there is a huge opportunity in markets where the operator isn’t offering payment to their consumers.&#8221;</strong> Against this backdrop, Bango has a project in the works that is aimed at &#8220;enabling another way of collecting payments to help content providers collect money and to help consumers pay money for the content they like, especially in areas , such as the emerging markets, where mobile operators aren’t yet collecting payments for consumers.</p>
<p><a href="http://www.bango.com/mobileapps " target="_blank">DOWNLOAD THE WHITE PAPER HERE</a></p>
<p>Listen to the podcast here.</p>
<p>Disclaimer: Bango is an MSG supporter.</p>
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		<title>PODCAST: Tomi Ahonen Says Mobile Location Services Will Make Money (Not)</title>
		<link>http://www.msearchgroove.com/2010/06/09/podcast-tomi-ahonen-says-mobile-location-services-will-make-money-not/</link>
		<comments>http://www.msearchgroove.com/2010/06/09/podcast-tomi-ahonen-says-mobile-location-services-will-make-money-not/#comments</comments>
		<pubDate>Wed, 09 Jun 2010 06:12:32 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[Local Search]]></category>
		<category><![CDATA[Location-based services]]></category>
		<category><![CDATA[Mobile Advertising]]></category>
		<category><![CDATA[Mobile Research]]></category>
		<category><![CDATA[Podcasts]]></category>

		<guid isPermaLink="false">http://www.msearchgroove.com/?p=5860</guid>
		<description><![CDATA[<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/06/Ahonen.jpg"><img class="thumb-image" title="Ahonen" src="http://www.msearchgroove.com/wp-content/uploads/2010/06/Ahonen.jpg" alt="tomi ahonen " width="100" height="91" /></a>In brief: A Who's Who of the mobile industry gathers at the must-attend MMA Forum in NYC, where a highlight is today's <strong>keynote from <a href="http://communities-dominate.blogs.com/" target="_blank">Tomi Ahonen</a></strong>, mobile authority and best-selling author. Tomi is also a close friend and colleague <strong>who joins me this month</strong> – and every month – for <strong>a lively new podcast series</strong> looking at the mobile news, trends and "wacky stats" that impact our industry.</p>

<p>Tomi Ahonen needs little introduction. His <strong>path-breaking ideas on mobile</strong> and its centerpiece role in our daily lives have profoundly impacted my work at MSG and elsewhere. His thinking about mobility and his observations that it has indeed become our <strong>7th mass media</strong> can be heard in boardrooms and conference rooms around the world. Today Tomi is giving the keynote at the MMA Forum, where his ideas will no doubt resonate with advertisers and brands just beginning to understand why mobile is different.</p>]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/06/Ahonen.jpg"><img class="alignleft size-full wp-image-5864" title="Ahonen" src="http://www.msearchgroove.com/wp-content/uploads/2010/06/Ahonen.jpg" alt="tomi ahonen " width="100" height="91" /></a>In brief: A Who&#8217;s Who of the mobile industry gathers at the must-attend MMA Forum in NYC, where a highlight is today&#8217;s <strong>keynote from <a href="http://communities-dominate.blogs.com/" target="_blank">Tomi Ahonen</a></strong>, mobile authority and best-selling author. Tomi is also a close friend and colleague <strong>who joins me this month</strong> – and every month – for <strong>a lively new podcast series</strong> looking at the mobile news, trends and &#8220;wacky stats&#8221; that impact our industry.</p>
<p>Tomi Ahonen needs little introduction. His <strong>path-breaking ideas on mobile</strong> and its centerpiece role in our daily lives have profoundly impacted my work at MSG and elsewhere. His thinking about mobility and his observations that it has indeed become our <strong>7th mass media</strong> can be heard in boardrooms and conference rooms around the world. Today Tomi is giving the keynote at the MMA Forum, where his ideas will no doubt resonate with advertisers and brands just beginning to understand why mobile is different.</p>
<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/06/ahonen-book-cover.jpg"><img class="alignright size-full wp-image-5866" title="ahonen book cover" src="http://www.msearchgroove.com/wp-content/uploads/2010/06/ahonen-book-cover.jpg" alt="7th mass media book cover" width="130" height="189" /></a>To recap: Tomi – in his book, <em>Mobile as 7th of the Mass Media: Cellphone, Cameraphone, iPhone, Smartphone</em> &#8212;  believes mobile is rising to become the &#8220;7th of the mass media,&#8221; following print from the 1500s, recording from the 1900s, cinema from the 1910s, radio from the 1920s, TV from the 1950s, and Internet from the 1990s.</p>
<p><strong>What makes mobile special?</strong> Seven unique benefits:</p>
<ol>
<li>Mobile phones are the first personal mass media channel</li>
<li>Mobile phones are permanently carried</li>
<li>Mobile phone are always on</li>
<li>Only mobile phones provide a built-in payment channel</li>
<li>Mobile phones are available at the point of creative impulse, enabling user-generated content</li>
<li>Mobile phones are the first media with near perfect audience data</li>
<li>Only mobile phones capture the social context of media consumption</li>
</ol>
<p>It&#8217;s an exciting observation, with profound consequences that I will continue to document in contributions and columns here and elsewhere.</p>
<p>It&#8217;s also a way of thinking that <strong>Tomi and I will explore in our newest collaboration: a no-holds-barred monthly podcast </strong>looking at the stats and stories that rocked the industry.</p>
<p>In a nutshell, our podcast consists of three thought-provoking segments: <em>The Numbers Game</em>, a wrap of the month&#8217;s reports and stats; <strong>The Story,</strong> an informed discussion of the companies and technologies highest on investors&#8217; radars; and <strong>Wacky Stats</strong>, a lighter look at our mobile behavior.</p>
<p>To kick off the series Tomi looks at mobile&#8217;s bigger milestone:<strong> 4.8 billion total subscribers.</strong> What does this number mean? How did we achieve it? And when do we cross the 5 billion mark?</p>
<p>We also talk frankly about <strong>location services and where the money is.</strong> What did Nokia do right/wrong? And what does its location strategy tell us about the outlook for the sector on the whole? Are investors our time and their money? What is Tomi&#8217;s message (as an ex-Nokia, mobile veteran) to analysts and entrepreneurs?</p>
<p>Finally, we wrap up with a &#8216;wacky stat&#8217; from the U.K. that may surprise you. <em><strong>It&#8217;s all about text, drugs, rock-n-roll&#8230;</strong></em></p>
<p><strong>Listen to the podcast here and pass it on! 16:47</strong></p>
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		<title>PODCAST: Driving Real Results; MMA Forum NY Features How-To Sessions &amp; Cool Ways To Connect With Consumers</title>
		<link>http://www.msearchgroove.com/2010/06/03/podcast-driving-real-results-mma-forum-ny-features-how-to-sessions-cool-ways-to-connect-with-consumers/</link>
		<comments>http://www.msearchgroove.com/2010/06/03/podcast-driving-real-results-mma-forum-ny-features-how-to-sessions-cool-ways-to-connect-with-consumers/#comments</comments>
		<pubDate>Thu, 03 Jun 2010 13:11:03 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Barcodes]]></category>
		<category><![CDATA[Events]]></category>
		<category><![CDATA[Featured]]></category>
		<category><![CDATA[Mobile Advertising]]></category>
		<category><![CDATA[Podcasts]]></category>

		<guid isPermaLink="false">http://www.msearchgroove.com/?p=5842</guid>
		<description><![CDATA[<p><a href="http://www.mobilemarketingforum.com/?q=node/956"><img src="http://www.msearchgroove.com/wp-content/uploads/2010/06/MMF-NY-2010-button-90-x-90.jpg" alt="MMF NY 2010" title="MMF NY 2010 button 90 x 90" width="90" height="90" class="thumb-image" /></a><strong>In brief: </strong>A podcast with <strong>Michael Becker, North America Managing Director for the Mobile Marketing Association</strong> (MMA) outlines the highlights of next week's <strong>must-attend <a href="http://www.mobilemarketingforum.com/?q=node/956" target="_blank">MMA Forum</a></strong> in New York City (June 7-10). From the pre-event Mobile Marketing 101 workshop and crash course in analytics, to Mobile Experience Lab to the new Adopt-A-Brand program, the event format has been revamped to put the emphasis on expert advice and key learnings.</p>

<p>Mobile marketing has moved on. It's all about ways advertisers can deliver brand messages and branded utilities to people in a context that they are sure to appreciate. It's also about ways advertisers can harness mobile to really reach people and encourage calls to action that deepen the dialogue or inspire that all-important impulse buy.</p>]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.mobilemarketingforum.com/?q=node/956"><img class="alignleft size-full wp-image-5848" title="MMF NY 2010 button 90 x 90" src="http://www.msearchgroove.com/wp-content/uploads/2010/06/MMF-NY-2010-button-90-x-90.jpg" alt="MMF NY 2010" width="90" height="90" /></a><strong>In brief: </strong>A podcast with <strong>Michael Becker, North America Managing Director for the Mobile Marketing Association</strong> (MMA) outlines the highlights of next week&#8217;s <strong>must-attend <a href="http://www.mobilemarketingforum.com/?q=node/956" target="_blank">MMA Forum</a></strong> in New York City (June 7-10). From the pre-event Mobile Marketing 101 workshop and crash course in analytics, to Mobile Experience Lab to the new Adopt-A-Brand program, the event format has been revamped to put the emphasis on expert advice and key learnings.</p>
<p>Mobile marketing has moved on. It&#8217;s all about ways advertisers can deliver brand messages and branded utilities to people in a context that they are sure to appreciate. It&#8217;s also about ways advertisers can harness mobile to really reach people and encourage calls to action that deepen the dialogue or inspire that all-important impulse buy.</p>
<p>Indeed, companies across the emerging ecosystem –including companies in financial services, education and healthcare – are all looking at way to make mobile the cornerstone of their <strong>marketing, commerce and CRM strategies.</strong></p>
<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/06/NY.jpg"><img class="alignright size-full wp-image-5851" title="NY" src="http://www.msearchgroove.com/wp-content/uploads/2010/06/NY.jpg" alt="NYC" width="150" height="110" /></a>There are no easy answers, but attendees at the <a href="http://www.mobilemarketingforum.com/?q=node/956" target="_blank">MMA Forum</a> next week in <strong>New York (June 8-9 – with a pre-event workshop on June 7)</strong> will certainly get some valuable ideas from connecting with the experts. This year, the MMA Forum will feature speakers from across the mobile ecosystem, including <strong>Alcatel-Lucent, Best Buy, Disney, Google, Kodak, Microsoft, MTV, Openwave and the United Nations Foundation – to name a few.</strong></p>
<p>The MMA&#8217;s goals to educate the marketplace and move mobile marketing a giant step forward are perfectly aligned with my own objectives at MSearchGroove. This is why I caught up with <strong>Michael Becker, North America Managing Director for the Mobile Marketing Association (MMA)</strong>, to learn more about the hot topics and new features that will make this particular MMA event the most interactive and productive for attendees – ever (!)</p>
<p>Among the highlights:</p>
<h3>The Agency, Brand &amp; Retailer Roundtable (sponsored by Neustar and Hipcricket)</h3>
<p>The event will be held at Ogivly from 2:00pm to 5:00pm in New York, and will be followed by a cocktail reception from 5:00 pm to 7:00 PM.  Qualified agencies, brands &amp; retailers are invited to register by emailing their complete contact info to the MMA at forum@mmaglobal.com.  There is no cost for them to attend.</p>
<h3>The &#8220;Adopt-A-Brand” program</h3>
<p>Under this program, agencies, brands and retailers interested in attending the MMA Forum may join the waitlist to be matched and adopted by a vendor, who will pay the reduced event entrance fee of $500 on behalf of the agency, brand or retailer.  Alternatively, those agencies, brands and retailers that do not want risk not being adopted or matched once the available event tickets for this program are sold out, can register immediately for the event at the reduced price of $500 by returning the completed adopt-a-brand registration form, which can be download at <a href="http://mobilemarketingforum.com/?q=node/1008" target="_blank">http://mobilemarketingforum.com/?q=node/1008</a>.</p>
<h3>The Mobile Experience Lab</h3>
<p>An interactive way for delegates to hear from the industry’s thought leaders, experience successful mobile campaigns firsthand, and interact with brands using mobile as part of their integrated marketing strategy. Each mobile campaign features a booth that provides attendees with an interactive, hands-on opportunity to experience the campaign from an end user’s perspective. From 2D barcodes (via NeoMedia) to interactive mobile movies that encourage commerce through product placement and mobile interaction (via <a href="http://finance.yahoo.com/news/Mozaik-Multimedia-bw-3225033838.html?x=0&amp;.v=1" target="_blank">Mozaik</a>), the emphasis is on hands-on experience and cool technologies that allow brands to connect with people on the move.</p>
<p>* * *</p>
<p><strong>Listen to the podcast here [12:59]</strong></p>
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		<title>PODCAST: Right Here, Right Now; Will Mobile Personalization &amp; Mash-Ups Deliver Us &#8216;Digital Sixth Sense&#8217;?</title>
		<link>http://www.msearchgroove.com/2010/06/02/podcast-right-here-right-now-will-mobile-personalization-mash-ups-deliver-us-digital-sixth-sense/</link>
		<comments>http://www.msearchgroove.com/2010/06/02/podcast-right-here-right-now-will-mobile-personalization-mash-ups-deliver-us-digital-sixth-sense/#comments</comments>
		<pubDate>Wed, 02 Jun 2010 14:38:47 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Content Discovery]]></category>
		<category><![CDATA[Mobile Content]]></category>
		<category><![CDATA[Mobile Research]]></category>
		<category><![CDATA[Mobile Search]]></category>
		<category><![CDATA[Mobile Social Networking]]></category>
		<category><![CDATA[Personalization]]></category>
		<category><![CDATA[Podcasts]]></category>

		<guid isPermaLink="false">http://www.msearchgroove.com/?p=5824</guid>
		<description><![CDATA[<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/06/reccommeding.jpg"><img class="alignleft size-full wp-image-5827" title="reccommeding" src="http://www.msearchgroove.com/wp-content/uploads/2010/06/reccommeding.jpg" alt="recommendations" width="126" height="84" /></a>In brief: Will recommendations from our significant others help us navigate the content deluge? This post draws from provocative statements about our future and the pivotal role of personalization in our everyday lives made by <strong>Andrew Gilbert, EVP, President QIS and Qualcomm Europe</strong>, and <strong>a </p>]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/06/reccommeding.jpg"><img class="alignleft size-full wp-image-5827" title="reccommeding" src="http://www.msearchgroove.com/wp-content/uploads/2010/06/reccommeding.jpg" alt="recommendations" width="126" height="84" /></a>In brief: Will recommendations from our significant others help us navigate the content deluge? This post draws from provocative statements about our future and the pivotal role of personalization in our everyday lives made by <strong>Andrew Gilbert, EVP, President QIS and Qualcomm Europe</strong>, and <strong>a podcast interview with Colm Healy, Vice President of EMEA Services for Qualcomm Internet Services (QIS) and General Manager of Xiam Technologies.</strong></p>
<p>Regular readers will recall that I have been tracking personalization and recommendation in mobile since the start. It began with my industry-first report on the topic and continues in <a href="http://pro.gigaom.com/members/peggysalz/profile" target="_blank">my current projects for GigaOM PRO</a>. In many ways recommendation is much greater opportunity than mobile search because it&#8217;s not about giving people what they are looking for in the first place. <strong>It&#8217;s about surfacing new options for customers, helping them get over the paralysis of endless choice</strong> and creating a compelling and dynamic experience they’ll want to come back to.</p>
<p>In other words, it&#8217;s about selling more digital stuff and getting closer to your customer.</p>
<h3>CONNECTED INTELLIGENCE</h3>
<p>Speaking at Open Mobile Summit last week in London, <strong>Andrew Gilbert, EVP, President QIS and Qualcomm Europe</strong>, revealed that his company&#8217;s internal research shows mobile users who normally download one application a month, download <strong>five apps</strong> a months if they receive recommendations that are relevant to them.</p>
<p>As Andrew put it: &#8220;This means we need to better understand what our customers want. We have been doing this in sales for years, but now we have access to more information that allows us to better analyze the needs and make decisions on what to recommend so that customers can decide what they want to do.&#8221;</p>
<p>Put another way, it&#8217;s not about communications. <strong>It&#8217;s about tapping communications and social networks to turbo-charge services and deliver context-relevant content. </strong>&#8220;We are now working on recommendation engines to predict what you are interested in. Social commerce where you tap into your social networks to provide help and advice for purchases, holiday destinations, places to eat or locations to visit.&#8221;</p>
<p>All this paves the way for what Andrew calls the &#8220;next phase of Information Access.&#8221; In this phase of Connected Intelligence– which we are about to enter, by the way – things  are connected and the information these things collect or monitor is then made available to us in an variety of ways.</p>
<h3>DIGITAL SIXTH SENSE</h3>
<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/06/networks.jpg"><img class="alignright size-full wp-image-5834" title="networks" src="http://www.msearchgroove.com/wp-content/uploads/2010/06/networks.jpg" alt="social networks" width="240" height="300" /></a>At the same time we are rapidly moving from search (looking for stuff we know we want) to discovery (wanting services to suggest and deliver stuff for our consideration).</p>
<p>Andrew calls the result of this mash-up the <strong>Digital Sixth Sense</strong>. A way to think of it: <strong>it&#8217;s your &#8220;invisible friend who helps you out.&#8221; It tells you things before you even thought you needed the information.</strong></p>
<p>Another part of this mash-up is the increasing <strong>role of our social circle </strong>in the scheme of things. &#8220;People will define what information they want to share with close friends. We will also rely more on our friends and our friends’ friends for help in our decision making.&#8221; Beyond that, our smartphones will help us make even smarter decisions. <strong>&#8220;Apps will help you decide where to buy clothes that you are interested in</strong>, what restaurants your friends have recommended and what interesting places to visit.&#8221;</p>
<h3>INTERVIEW WITH COLM HEALY</h3>
<p>A big part of this vision – and the capabilities that power Qualcomm&#8217;s aptly titled &#8220;relevance engine&#8221; &#8212; come via its acquisition of Xiam Technologies. I caught up with <strong>Colm Healy, Vice President of EMEA Services for Qualcomm Internet Services (QIS) and General Manager of Xiam Technologies,</strong> for his views on what personalization is – and what it isn&#8217;t – and what it can deliver.</p>
<p>Among the highlights:</p>
<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/06/Colm-Healy.jpg"><img class="alignleft size-full wp-image-5837" title="Colm Healy" src="http://www.msearchgroove.com/wp-content/uploads/2010/06/Colm-Healy.jpg" alt="" width="105" height="150" /></a>GETTING PERSONAL: &#8220;To me personalization is really about helping people to discover more easily stuff that’s going to enrich their lives, entertain them and make them more productive. A large part of that is actually filtering out the stuff that isn’t relevant to them.&#8221; In Colm&#8217;s view, personalization is also about us taking control to ensure we see what we want. <strong>&#8220;But it’s also about somebody, an assistant in the cloud, who’s actually working out &#8212; based on what you have told us about yourself or what you’ve shown interest in before &#8212; what’s going to really excite you.&#8221;</strong></p>
<p>BUSINESS VALUE: There are two ways to see and measure this. One is the enhanced user experience that it delivers. &#8220;We see that people who engage with, say, an app store that is personalized, come back more often. They spend more time on it, and they find it just a better experience…. So, that enhanced user experience is the foundation and cornerstone of any other business objective you want to achieve.&#8221; In addition, it&#8217;s a way mobile operators can differentiate themselves (and their app stores) from the shopping experience offered by Apple or Android, for example. <strong>&#8220;By using the kind of technology we offer, our customers have increased the likelihood of people to actually respond to an offer by three to four times, and even higher in some cases, and that, in turn, leads to being more engaged with the service.&#8221;</strong></p>
<p>SOCIAL MATTERS: The next wave is about people connecting with people to make decisions – what Colm calls social discovery. So we will find out what we want to do, buy or experience based on what our peers (or the groups of people most like us) like. <strong>&#8220;Frankly, in many ways, the app store experience is almost going to become the last leg, where you simply pay for whatever you’re looking to download.&#8221;</strong></p>
<h3>MY TAKE</h3>
<p>The innovation is clearly going to be in personalization and recommendation – and companies like Qualcomm have collected the capabilities that will allow it to play a major role. Mobile search (speaking here about universal search &#8211; not cool stuff coming out of mobile search companies on the fringe) will be more about the nuts and bolts, getting the destinations we want to do what we want. But how will we know what we want in the first place? <strong>Colm&#8217;s vision of social discovery is perfectly aligned with our current behavior.</strong> The rise of social networks and their impact on all we do (from using Twitter to replace our RRS to consulting communities for the best X (music, restaurant, apps &#8212; you name it!) are <strong>proof-positive that we discover cool stuff by asking our significant others.</strong> <a href="http://twitter.com/cshirky" target="_blank">Clay Shirky</a> correctly reminds us that <a href="http://www.cjr.org/overload/interview_with_clay_shirky_par.php?page=all" target="_blank">the future is all about the filter. </a> Personalization technology is one way to cut down the clutter and potentially boost revenue for the companies that give us what we want – even <strong><em>before</em></strong> we ask for it.</p>
<p><strong>LISTEN TO THE PODCAST HERE.</strong> <strong>[10:22]</strong></p>
<p>* * *<br />
In part two of this series (June 16th) Colm and I explore the cloud, fragmentation and what all this means to developers, retailers and companies trying to make money on the mobile Web.</p>
<p>Disclaimer: Xiam Technologies, a Qualcomm company, is an MSG supporter.</p>
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		<title>M-PUBLISHING PODCAST: Handmark CEO Tells Why &#8216;Good Brands &amp; Great Apps&#8217; May Not Cut It</title>
		<link>http://www.msearchgroove.com/2010/05/28/m-publishing-podcast-handmark-ceo-tells-why-good-brands-great-apps-may-not-cut-it/</link>
		<comments>http://www.msearchgroove.com/2010/05/28/m-publishing-podcast-handmark-ceo-tells-why-good-brands-great-apps-may-not-cut-it/#comments</comments>
		<pubDate>Fri, 28 May 2010 15:38:13 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[Mobile Advertising]]></category>
		<category><![CDATA[Mobile Content]]></category>
		<category><![CDATA[Podcasts]]></category>

		<guid isPermaLink="false">http://www.msearchgroove.com/?p=5782</guid>
		<description><![CDATA[<p><strong><a href="http://www.msearchgroove.com/wp-content/uploads/2010/05/logo.jpg"><img class="thumb-image" title="logo" src="http://www.msearchgroove.com/wp-content/uploads/2010/05/logo.jpg" alt="Handmark logo" width="118" height="111" /></a>In-brief:</strong> In the countdown to <a href="http://www.camerjam.com/events/m-publishing/" target="_blank">M-PUBLISHING</a> (June1, London) MSG catches up with keynote speaker <strong>Paul Reddick, CEO of Handmark,</strong> to discuss opportunities and threats facing media companies everywhere. Is it all about iPhone? How can publishers cope with a plethora of devices and platforms? This in-dept podcast has some surprising answers.</p>

<p>Does the iPad represent an opportunity or a threat to content companies? Can print publishing survive? What are the monetization models that will guarantee sustainable mass-market success? These are just a few of the hot topics media companies, analysts and attendees will debate during <strong>M-PUBLISHING on June 1 in London</strong>.</p>]]></description>
			<content:encoded><![CDATA[<p><strong><a href="http://www.msearchgroove.com/wp-content/uploads/2010/05/logo.jpg"><img class="alignleft size-full wp-image-5790" title="logo" src="http://www.msearchgroove.com/wp-content/uploads/2010/05/logo.jpg" alt="Handmark logo" width="118" height="111" /></a>In-brief:</strong> In the countdown to <a href="http://www.camerjam.com/events/m-publishing/" target="_blank">M-PUBLISHING</a> (June1, London) MSG catches up with keynote speaker <strong>Paul Reddick, CEO of Handmark,</strong> to discuss opportunities and threats facing media companies everywhere. Is it all about iPhone? How can publishers cope with a plethora of devices and platforms? This in-dept podcast has some surprising answers.</p>
<p>Does the iPad represent an opportunity or a threat to content companies? Can print publishing survive? What are the monetization models that will guarantee sustainable mass-market success? These are just a few of the hot topics media companies, analysts and attendees will debate during <strong>M-PUBLISHING on June 1 in London</strong>.</p>
<p><a href="http://www.camerjam.com/events/m-publishing/"><img class="alignright size-full wp-image-5797" title="m-publishing" src="http://www.msearchgroove.com/wp-content/uploads/2010/05/150x150.jpg" alt="" width="150" height="150" /></a>There are still <a href="http://www.camerjam.com/events/m-publishing/" target="_blank"><strong>a few tickets for this event</strong></a> –  which combines an array of formats, sessions and provocative one-on-one debates to identify winning business models and encourage alliances that will deliver positive results. Speakers at M-PUBLISHING include: representatives from leading U.K. daily newspapers (Guardian, Mirror, Evening Standard, Mail, FT), global magazine publishers (IPC Media, Bauer Media, Contagious Magazine), and book publishers (HarperCollins, Ether Books). Digital media experts from Sky, Absolute Radio will also present their key learnings and Teletext Mobile will use the event to demo its new iPad application for the Metro, a free newspaper in the U.K.</p>
<h3>OPINION POLLS</h3>
<p>To identify industry concerns and gauge interest in issues such as advertising-funded schemes and the rift between mobile applications and mobile websites Camerjam has also <strong>conducted an informal online poll</strong> of practitioners and professionals. The survey, which is still going on, has provided some interesting initial findings:</p>
<ul>
<li><strong>Is there a future for print publishing?</strong> Yes 77% (357 votes), No 23% (109 votes)</li>
<li><strong>Apps vs. mobile websites ?</strong> Apps 74% (201 votes), Mobile websites 26% (72 votes)</li>
<li><strong>Is ad funded or paid content more sustainable?</strong> Ad funded 48% (32 votes), Paid 52% (35 votes)</li>
</ul>
<h3>PODCAST WITH PAUL REDDICK, HANDMARK CEO</h3>
<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/05/Paul-Reddick.jpg"><img class="alignleft size-full wp-image-5788" title="Paul Reddick" src="http://www.msearchgroove.com/wp-content/uploads/2010/05/Paul-Reddick.jpg" alt="Paul Reddick" width="120" height="180" /></a>In the countdown to this high-caliber event Camerjam has teamed with MSG to produce a special podcast interview with Paul Reddick, CEO of Handmark.(<a href="http://bit.ly/cxi2Mc" target="_blank">press release</a>)  In this exclusive interview Paul urges publishers to acknowledge the impact of device and platform fragmentation on their future business. As he put it:  &#8220;Publishers need to be where their customers are. It&#8217;s not just the iPhone or the iPad. You [publishers] must build rich applications that take advantage of what all these devices can do&#8230;.It&#8217;s not enough to have a good brand and a great app. Publishers also need to seek partners that actively drive distribution of their apps and monetization of their business.&#8221;</p>
<p>Among the highlights:</p>
<p>APPS VS WEBSITES: &#8220;You’re going to get far more engaged with the customer with an application versus just providing an optimized global website, and that<strong> application needs to be able to cache information, to cover text, pictures, video</strong>, and other elements that you want to keep up to date. Then you [really] take advantage of what that specific device can do.&#8221; Paul says he is currently seeing a lot of rich apps – and this makes sense because these apps also offer users a richer experience. &#8220;These applications allow customers to personalize to some degree the content and the whole viral aspect of being able to share content between these applications is fantastic as well.  I also think the opportunity is to make real money….Media brands are getting to have their day again. To get to customers with an icon and their content &#8211;<strong>something they seemed to have lost in search on the Web.&#8221;</strong></p>
<p>iPAD: For a media company, it&#8217;s important to play across all devices. &#8220;I think it’s very important to keep the distinction between mobile and portable devices out there and recognize that – <strong>while Apple is pioneering – it&#8217;s not ploughing new ground alone</strong>.  There are others that will be out there soon.&#8221;</p>
<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/05/LES_Nokia-N97-2.jpg"><img class="alignright size-full wp-image-5794" title="LES_Nokia N97 2" src="http://www.msearchgroove.com/wp-content/uploads/2010/05/LES_Nokia-N97-2.jpg" alt="LES_Nokia N97 2" width="274" height="486" /></a>ADAPT OR DIE?: Publishers &#8220;have to adapt to the environment of mobile as that’s where the customers are going to be.  <strong>You can’t just write an iPhone or an iPad application and expect to hit the majority of the market.</strong> In the U.S. Android and RIM are huge markets publishers will need to address. &#8220;In the rest of the world, you definitely want to be on Nokia phones.&#8221; So, what should publishers chose? All of the above. &#8220;I think it would be ridiculous to say you write or produce a TV show that, for example, only runs on a Samsung TV.  So, it’s important that you’re able to run across all of these devices.</p>
<p>SECRET SAUCE: Handmark works with the existing content management system that the publishers have in place to make it simple to keep up to date with Android, iPhone, Blackberry and Java platforms. &#8220;Soon to be some new platforms that we&#8217;ll be covering as well.&#8221; Paul says getting media partners to market quickly is key. But, <strong>increasingly, media companies choose Handmark for assistance in distribution and monetization</strong>. In addition, Handmark also connects with publishers&#8217; existing CRM systems, allowing it to recognize if a reader also has a connection to the publication (for example, an online subscription).</p>
<p>MARKET MOVES: &#8220;It’s moved much more to an <strong>audience building</strong> than it has been in the past.  In the past, we built an audience by knowing someone at a carrier or any of the other gatekeepers to those audiences.  Now, media brands have an extraordinary opportunity to put themselves right, front and center with their customers.&#8221; Paul likes to compare the pace of change in publishing to Amazon&#8217;s rise to the top. &#8220;<strong>Amazon established buying habits online years ago and it was very hard for existing retailers to come in later and displace the space that Amazon had taken.  We think the same thing can happen in mobile.</strong> If existing brands don’t jump in early enough, others will displace them. People are establishing their reading habits now. They’re dating somebody whether you’re there or not, and you need to make sure it’s you and you need to get out there.&#8221;</p>
<p><strong>Listen to the podcast here. [14:26]</strong></p>
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		<title>PODCAST: Thomson Reuters SVP Plea To Publishers: Go Mobile, But Focus On Companion Products &amp; Mobile Commerce</title>
		<link>http://www.msearchgroove.com/2010/05/25/podcast-thomson-reuters-svp-plea-to-publishers-go-mobile-but-focus-on-companion-products-mobile-commerce/</link>
		<comments>http://www.msearchgroove.com/2010/05/25/podcast-thomson-reuters-svp-plea-to-publishers-go-mobile-but-focus-on-companion-products-mobile-commerce/#comments</comments>
		<pubDate>Tue, 25 May 2010 13:53:40 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Events]]></category>
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		<category><![CDATA[Mobile Advertising]]></category>
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		<guid isPermaLink="false">http://www.msearchgroove.com/?p=5626</guid>
		<description><![CDATA[<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/05/alisa-boweb-edit.jpg"><img class="thumb-image" title="alisa boweb edit" src="http://www.msearchgroove.com/wp-content/uploads/2010/05/alisa-boweb-edit.jpg" alt="Alisa Bowen" width="128" height="145" /></a>In brief: Gearing up for the <a href="http://www.openmobilesummit.com/index.aspx" target="_blank">Open Mobile Summit</a>, the deal-making mobile industry happening and conference taking place <strong>tomorrow in London</strong>, with a sneak preview of the key points <strong>Alisa Bowen,</strong> featured </p>]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/05/alisa-boweb-edit.jpg"><img class="alignleft size-full wp-image-5633" title="alisa boweb edit" src="http://www.msearchgroove.com/wp-content/uploads/2010/05/alisa-boweb-edit.jpg" alt="Alisa Bowen" width="128" height="145" /></a>In brief: Gearing up for the <a href="http://www.openmobilesummit.com/index.aspx" target="_blank">Open Mobile Summit</a>, the deal-making mobile industry happening and conference taking place <strong>tomorrow in London</strong>, with a sneak preview of the key points <strong>Alisa Bowen,</strong> featured speaker and <strong>Senior VP consumer publishing at Thomson Reuters,</strong> plans to make during her panel. A special focus: the pivotal importance of iPhone and iPad apps and the business imperative to pursue monetization models beyond ad-funded and freemium.</p>
<p>The <a href="http://www.openmobilesummit.com/index.aspx" target="_blank"><strong>Open Mobile Summit</strong></a> is only a day away and &#8211; if you can somehow manage a ticket &#8211; I suggest you head on over. There are just over 50 seats left and the line-up of a whopping 70 speakers, includes senior execs from major players including Google, Yahoo, Nokia, Spotify, Admob, Ogilvy, AKQA, the BBC, MTV, FT.com, Opera, Vodafone, O2, HTC &#8211; and the list goes on. <strong>A special highlight: the first public appearance by Alberto Torres, the former McKinsey consultant who has recently been appointed head of Nokia&#8217;s MeeGo smartphone operating system.</strong></p>
<p>Kudos to <strong>Robin Batt,</strong> my esteemed colleague and the executive producer of this conference. Robin fully understands that doing business -and making money- in an Open Mobile world will require new thinking and business models. The caliber -and variety- of speakers from across the mobile business ecosystem that she has brought together for this event will <strong>undoubtedly deliver attendees some answers and useful advice</strong>. MSG is proud to support Open Mobile Summit as a media sponsor. I won&#8217;t be able to attend this event – but I have already booked my flight for the<strong> <a href="http://www.openmobilesummit.com/content.aspx" target="_blank">next Open Mobile Summit</a> </strong>(San Francisco, November 8-9) and suggest you do the same.</p>
<p>INTERVIEW WITH ALISA BOWEN</p>
<p>To promote this event and give you a preview of the hot topics on the agenda, I caught up with <strong>Alisa Bowen, Senior VP consumer publishing at Thomson Reuters, who will speak tomorrow on the future of publishing in a three-screen world. </strong>Alisa oversees the sales, marketing, product development and operations for the company&#8217;s Web, Mobile and IPTV propositions in 12 languages and 17 markets globally.  From the start mobile has been at the top of her agenda, so I used the opportunity to ask Alisa what makes her so sure mobile is so powerful.</p>
<p>Among the highlights:</p>
<p>CONTEXT MATTERS: Thomson Reuters is sharply focused on the business professional, a customer segment that is increasingly mobile. &#8220;We need to do a world class job of providing them with the information they need wherever they are, whatever context they’re operating in and on whatever device is most convenient to them.  Thomson Reuters provides intelligent information which means both information that you can make real business decisions on, but it also means information that it contextually aware.&#8221; Moving forward, that means much more intelligence built into the services. <strong>&#8220;It’s essentially just beginning.  I think contextual awareness we’re seeing begins with location awareness…but I think there is tremendous opportunity in the future for the technology to become so much more sophisticated, to understand what your mobile consumption habits have been, and then customize your applications around that.&#8221;</strong> Alisa envisions a linkage between technology and context resulting in services that &#8220;know&#8221; our moods or the appointments in our calendar and then uses this insight to serve up relevant information.</p>
<p>READING &amp; RELATIONSHIPS: &#8220;We spent a lot of time last year researching how business professionals were using mobile devices and what we discovered was that there is no generation gap. There&#8217;s been a seismic mind shift in terms of people’s adoption of mobile technology.&#8221; But it&#8217;s more than just information access on the fly; Alisa says mobile also has to help them connect with their peers in new ways. <strong>&#8220;For many of our professionals, their jobs are now much more about managing relationships.&#8221;</strong> They need information but they also need to be &#8220;a part of a community internally within [their] own organization and externally within [their] own client base.&#8221;</p>
<p><a href="http://www.reuters.com/tools/mobile"><img class="alignright size-full wp-image-5637" title="thomson reuters apps" src="http://www.msearchgroove.com/wp-content/uploads/2010/05/thomson-reuters-apps.jpg" alt="" width="168" height="314" /></a>MOBILE VS DESKTOP: It&#8217;s not a case of &#8220;either or&#8221; – it&#8217;s a matter of creating content that harnesses the best of both. &#8220;In previous eras of our mobile strategy, there was a tendency for us to try and cram everything that somebody would use on a desktop onto a smaller screen.  We’ve seen the light, so to speak, and I think we understand much more clearly that the mobile information consumption is not just the same stuff on a smaller screen.&#8221; This recognition has prompted Thomson Reuters to <strong>&#8220;split a desktop companion product from what we call task-oriented, bite-size applications that are very focused on executing a specific task.</strong> In the case of consumer media, that’s news awareness, browsing and reading, and so we’ve developed applications that just do that superbly and they don’t try to do everything else.&#8221;</p>
<p>APPS &amp; ROADMAP: Alisa is predictable tight-lipped about the details, but hints that apps such as the News Pro for iPad is a prime example of where things are going. Video is another focus, which is why the company&#8217;s financial services division recently released <strong>Reuters Insider</strong>. &#8220;It&#8217;s an extremely innovative new video platform for financial professionals; it aggregates content from third parties but also showcases Reuters’ world class financial reporting on video.  It has a number of interesting usability features and functions and essentially allows users <strong>the ability to create their own channel by dragging and dropping &#8212; from their desktop and from their iPad and from their iPhone &#8212; different video clips that fit their profile.&#8221;</strong> In addition, the service provides a transcript of the video content in &#8220;almost real-time&#8221; and allows users to search those transcripts and jump using touch gestures to the specific place in the video that contains the relevant keywords they’re interested in following.</p>
<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/05/thomson-reuters-ipad-app.jpg"><img class="alignleft size-full wp-image-5639" title="thomson reuters ipad app" src="http://www.msearchgroove.com/wp-content/uploads/2010/05/thomson-reuters-ipad-app.jpg" alt="thomson reuters ipad app" width="275" height="223" /></a>ADVERTISING &amp; M-COMMERCE: &#8220;I think customers have some cultural sensitivity to paying for the content. But they’re not just paying for the content, so my plea to publishers is to understand that balance between content and experience. One without the other is worthless, but both together is extremely powerful….I think it’s up to us as an industry to make of it what we can and I think you will see advertisers follow in and marketers follow in behind that.&#8221; <strong>But it&#8217;s not just about stock-standard banners and ad units we know from the Internet.</strong> &#8220;I think the [iPad] platform is a canvas for much more creative and rich advertising and marketing experiences [such as video].&#8221; So how can publishers make real money? Alisa is bullish about the potential for the iPad, in particular, to drive sales of real stuff.  <strong>&#8220;I think that we forget sometimes that the iPad platform represents 125 million users with their live credit card details entered into a store, one click away from buying real stuff.</strong> I think that is incredibly powerful….I think if publishers can think about how to harness that opportunity around commerce for buying real goods and services, as well as virtual ones, then that’s a pretty interesting space that I don’t think is being well discussed yet.&#8221;</p>
<p><strong>My take:</strong> Publishers and media companies are well-advised to embrace mobile. But they must also factor our &#8220;state&#8221; into the equation. Thomson Reuters has created robust services that effectively split the desktop chores from the task we have to perform on the move. Mobile optimizing content is not about whiz-bang stuff; it&#8217;s about <strong>understanding what we want to do and providing us the tools (information and access to our communities) to do it well.</strong> <strong>I was also struck by the sharp focus on video moving forward </strong>(for both rich advertising and exciting content presentation). Will video be the next big thing? A tough one to call (and fraught with bandwidth issues we also need to consider). <strong>Nonetheless, this bodes well for an announcement we can expect soon: the launch of the industry&#8217;s first mobile video ad network.</strong> I&#8217;ve signed up for a pre-briefing and will report back once it&#8217;s prime time.</p>
<p>Listen to the podcast here. [15:07]</p>
<p><em><strong>EDITORS NOTE: MSearchGroove (MSG) – named a top 50 influential technology site by Konector &#8211; provides its platform to showcase select events that set the bar. In addition to standard media sponsorships, MSG produces interviews and podcasts free of charge for select event partners to boost promotion and create buzz. Contact me directly (<a href="mailto:peggy@msearchgroove.com" target="_blank">peggy@msearchgroove.com</a>) to explore ways we can collaborate to make your event stand out.</strong></em></p>
<p>Next in the series: An interview with<strong> Paul Reddick, Handmark CEO</strong>, in the run up to<a href="http://www.camerjam.com/events/m-publishing/" target="_blank"> M-Publishing</a>,<em><strong> the</strong></em> premier mobile publishing event (London, June 1) organized by James Cameron and the team at <a href="http://www.camerjam.com/about/" target="_blank">Camerjam</a>.</p>
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		<title>Podcast: Taptu Reports Mobile Web Growing Faster Than Apps; Will Visual Search Take On New Meaning On Touchscreen Devices?</title>
		<link>http://www.msearchgroove.com/2010/05/13/podcast-taptu-reports-mobile-web-growing-faster-than-apps-will-visual-search-take-on-new-meaning-on-touchscreen-devices/</link>
		<comments>http://www.msearchgroove.com/2010/05/13/podcast-taptu-reports-mobile-web-growing-faster-than-apps-will-visual-search-take-on-new-meaning-on-touchscreen-devices/#comments</comments>
		<pubDate>Thu, 13 May 2010 14:20:28 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Content Discovery]]></category>
		<category><![CDATA[Data Points]]></category>
		<category><![CDATA[Mobile Advertising]]></category>
		<category><![CDATA[Mobile Research]]></category>
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		<guid isPermaLink="false">http://www.msearchgroove.com/?p=5535</guid>
		<description><![CDATA[<p><strong><a href="http://taptu.com/metrics "><img class="thumb-image" title="thumbnail april" src="http://www.msearchgroove.com/wp-content/uploads/2010/05/thumbnail-april.jpg" alt="mobile commerce sites" width="193" height="168" /></a>In brief:</strong> <strong>Steve Ives, Taptu CEO</strong>, recounts the key takeaways of the <a href="http://taptu.com/metrics " target="_blank">new report</a> showing the growth of Mobile Touch Web sites outpaces the growth of apps in the Apple and Android app stores <strong>why commerce rocks</strong> on the Mobile Touch Web <strong>PLUS</strong> a look a the <strong>Virtual Roundtable</strong> and what mobile industry entrepreneurs, authorities and pundits think about the Mobile Touch Web and the potential impact on how we live, work and shop.</p>

<p>Taptu, the search and discovery engine that indexes touchscreen content, reports that the <strong>Mobile Touch Web</strong> – websites and destinations created specifically for access via touchscreen devices such as the Apple iPhone – has <strong>grown 35 percen</strong>t since last quarter. Unlike other mobile Web content, this content stands out through finger-friendly layouts and light-weight pages that are faster to load over cellular networks. The report, which covers January 2010 thru April 2010, also shows Mobile Touch Web <strong>sites rose to 440,100 from 326,600 in January.</strong><p/>]]></description>
			<content:encoded><![CDATA[<p><strong><a href="http://taptu.com/metrics "><img class="alignleft size-full wp-image-5537" title="thumbnail april" src="http://www.msearchgroove.com/wp-content/uploads/2010/05/thumbnail-april.jpg" alt="mobile commerce sites" width="193" height="168" /></a>In brief:</strong> <strong>Steve Ives, Taptu CEO</strong>, recounts the key takeaways of the <a href="http://taptu.com/metrics " target="_blank">new report</a> showing the growth of Mobile Touch Web sites outpaces the growth of apps in the Apple and Android app stores <strong>why commerce rocks</strong> on the Mobile Touch Web <strong>PLUS</strong> a look a the <strong>Virtual Roundtable</strong> and what mobile industry entrepreneurs, authorities and pundits think about the Mobile Touch Web and the potential impact on how we live, work and shop.</p>
<p>Taptu, the search and discovery engine that indexes touchscreen content, reports that the <strong>Mobile Touch Web</strong> – websites and destinations created specifically for access via touchscreen devices such as the Apple iPhone – has <strong>grown 35 percen</strong>t since last quarter. Unlike other mobile Web content, this content stands out through finger-friendly layouts and light-weight pages that are faster to load over cellular networks. The report, which covers January 2010 thru April 2010, also shows Mobile Touch Web <strong>sites rose to 440,100 from 326,600 in January.</strong></p>
<p>KEY TAKEAWAYS</p>
<p>This rise represents a 232 percent annual growth rate. Interestingly, the growth rate for <strong>Mobile Touch Web sites is far ahead of the Apple App Store</strong>, which currently shows an annual growth of 144 percent. Appleapp growth trails behind the Android Market, which is growing at an annual rate of 403 percent (after getting off to a slow start).</p>
<p>The growth of the Mobile Touch Web also far exceeds Taptu forecasts. It expected the number of touch-friendly sites would grow to more than 500,000 at the end of 2010, and to 1 million by end-2011. <strong>But now we&#8217;re well on our way to 1.1 million sites by end-2010</strong> – almost twice the original forecast and nearly a full year ahead of schedule.</p>
<p><strong>Why?</strong> For one, touchscreen device sales are skyrocketing. (Taptu draws from handset sales and market research from Gartner and Piper Jaffray to document this trend– another good reason to <a href="http://taptu.com/metrics " target="_blank">download the report</a>.)</p>
<p>Another reason could be the business opportunity <strong>companies and brands can tap into if they have a site optimized for these devices.</strong> This would explain why commerce and shopping destinations dominate the Mobile Touch Web.</p>
<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/05/commerce-sites-april-2010.jpg"><img class="aligncenter size-full wp-image-5536" title="commerce sites april 2010" src="http://www.msearchgroove.com/wp-content/uploads/2010/05/commerce-sites-april-2010.jpg" alt="commerce sites" width="538" height="393" /></a></p>
<p>They continue to make up 22 percent of all sites on the Mobile Touch Web.</p>
<p>Connect the dots here, and the<strong> Mobile Touch Web is becoming more than another Web. It&#8217;s becoming a marketplace.</strong> Where does this leave apps? Perhaps apps will be a more natural fit for content and services (such as games) that need access to device feature and functionality (such as the accelerometer) to deliver an excellent user experience.</p>
<p>VIRTUAL ROUNDTABLE</p>
<p>Does the Mobile Touch Web represent a new wave in content, services and experiences?</p>
<p>In a search for answers and insights Taptu brought me on board to create and curate an ongoing discussion of the impact of touchscreen devices on how people access, enjoy and purchase content and services. The result is a <strong>Virtual Roundtable that includes commentary and analysis from a wide range of mobile industry entrepreneurs, authorities and pundits.</strong></p>
<div id="__ss_4065311" style="width: 425px;"><strong style="display: block; margin: 12px 0 4px;"><a title="Taptu: Virtual Roundtable" href="http://www.slideshare.net/taptu/taptu-virtual-round-table">Taptu: Virtual Roundtable</a></strong><object id="__sse4065311" classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="425" height="355" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowScriptAccess" value="always" /><param name="src" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=vitualroundtable-100512053406-phpapp01&amp;stripped_title=taptu-virtual-round-table" /><param name="name" value="__sse4065311" /><param name="allowfullscreen" value="true" /><embed id="__sse4065311" type="application/x-shockwave-flash" width="425" height="355" src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=vitualroundtable-100512053406-phpapp01&amp;stripped_title=taptu-virtual-round-table" name="__sse4065311" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
<div style="padding: 5px 0 12px;">View more <a href="http://www.slideshare.net/">presentations</a> from <a href="http://www.slideshare.net/taptu">Taptu Touch Search</a>.</div>
</div>
<p>The Virtual Roundtable includes view from: <strong>Saverio Romeo</strong> (Frost &amp; Sullivan); <strong>Tomi Ahonen</strong> (best-selling author); <strong>Jo Rabin</strong> (The Handheld Company); <strong>Alfred DeRose</strong> (Tego Interactive); <strong>Mark Curtis</strong> (Flirtomatic); <strong>Carl Martin</strong> (RedWeb); <strong>Andreas Constantinou</strong> (VisionMobile); <strong>Jonathan MacDonald</strong> (This Fluid World); <strong>Hugh Griffiths</strong> (Phonepay Plus); <strong>Dennis Bournique</strong> (WAP Review); <strong>Neil MacDonald </strong>(Nuance Communication); <strong>Martin Wilson</strong> (Indigo 102); <strong>Dave Moreau </strong>(Fonestarz); <strong>Dr. Mike Short </strong>(Telefónica Europe); <strong>Dan Appelquist</strong> (Vodafone R&amp;D, MoMoLondon); <strong>Carl Uminiski </strong>(Somo); <strong>Christian Lindholm</strong> (Fjord); <strong>Simon Andrews</strong> (Addictive!); <strong>Tim Bray</strong> (Google) and <strong>Jason Grigsby</strong> (Cloud Four). <em><strong>Thanks guys!</strong></em></p>
<p>The contributors agree the rise of touchscreen phone shipments from handset manufacturers including Apple, HTC, Nokia and Samsung, and the growth in touch-friendly websites and content will profoundly impact how we live, work and shop. From content creation and publishing, to user experience and design, to commerce to advertising, <strong>the Mobile Touch Web changes all the rules.</strong></p>
<p>As Christian Lindholm, a partner and director with Fjord, a leading European digital design agency, who contributed his vision to the Taptu Virtual Roundtable, put it: the Mobile Touch Web has not only arrived full-force. It marks the beginning of a seismic shift that will spur the creation of new Webs and new device segments.</p>
<p><strong>&#8220;Within 2-3 years we will have 3 Webs. The 13&#8243; Mouse web, designed for computers, desktop and laptops; the 4&#8243; pocket Touch Web for mobile touchscreen devices and the like; and the 10&#8243; casual Touch Web for devices such as the iPad. Thus, we will have three segments: Phone, Pad and Computer. The Phone and Pad are Web sub-segments, and will require their own discovery, structure and monetization solutions.&#8221;</strong></p>
<p>PODCAST WITH STEVE IVES</p>
<p>Read between the lines, and the advance of the Mobile Touch Web could herald a new kind of interactive mobile Internet, a vibrant bazaar where new content, new experiences and even new forms of commerce set the bar. But that&#8217;s my take…</p>
<p>To get the inside track I caught up with Steve Ives, Taptu CEO. We discussed the report findings and debated some larger issues, including the requirement to fix mobile search for touchscreen devices and presenting mobile search results in a format that fits better with the UI.</p>
<p>Highlights from the podcast:</p>
<p>WEB OR APPS?: A lot of the Touch Web is a &#8220;website-centric approach <strong>where [companies] are taking a website paradigm and they’re just trying to make [content] work well on the touch screen device</strong>….The other paradigm is the app paradigm, where there’s usually a smaller and more focused scope of the content and often it’s task-centric.&#8221;</p>
<p>COMMERCE EXPLODING: &#8220;We observed that 22 percent of our index was shopping and services sites and that kind of surprised us because, in the App Store on the iPhone, games were top category at around 20 percent or so.&#8221; Why commerce and shopping? Steve says it makes business sense. &#8220;If you’ve got a big successful e-commerce site on the desktop web, <strong>it’s a lot easier to create a mobile version as a Touch Web property rather than going down the apps route. You can re-use a lot of the technology on your existing desktop e-commerce site. </strong>You can re-use the session handling, the cookies, the shopping cart structures and so on.</p>
<p>VIRTUAL ROUNDTABLE: &#8220;<strong>Tomi Ahonen has an interesting viewpoint that Touchscreen represents a media platform</strong>. That really fits in with our thinking. We think that the mobile device is now not really a voice device so much anymore. About 80 to 90 percent of what you do on these touch screen devices in the future is non-voice.&#8221; It&#8217;s early days for this new medium and companies are first &#8220;just using existing forms of content and repurposing very quickly to run on the touch screen devices, but <strong>more and more we’re seeing highly optimized, made for touchscreen content.</strong> The App Store is the first wave of that and the Mobile Touch Web is the second wave for that.&#8221;</p>
<p>MOBILE SEARCH INNOVATION: &#8220;Firstly, nobody’s really tackled the whole challenge of visual mobile search. A lot of the content that’s being created for these touch screen devices is very visual in nature, and t<strong>he blue [search] links approach that Google has traditionally brought from the desktop doesn’t really do justice to the huge variety of new content forms that are appearing on these devices.&#8221;</strong> In fact, mobile search may be due for a re-think. &#8220;It’s no good to have a search engine that just returns PC content results first and then occasionally may give you some touch-optimized content….At some point in the future, there will be a tipping point where there’s more made for touchscreen content in the world that needs to be accessed than there is PC content.&#8221;</p>
<p>CONTENT CURATION: &#8220;We’re in the very early stage of the Mobile Touch Web and users need help to show them what exists. It’s not sufficient just to give them a search box; you need to show them which are the important categories of content, which are the important sites in those categories. There&#8217;s a need to curate content into meaningful collections for different audiences and we’ve taken a first step in this direction with the directory that we have in the latest versions of our app and browser.&#8221; <strong>Moving forward, Taptu is focused on &#8220;more powerful and more flexible curation structures, so users can go and create their own selections of content.&#8221;</strong></p>
<p>ROADMAP: Taptu is innovating in two directions: &#8220;Firstly, we think there’s more interesting stuff that can be done and needs to be done in visual search.&#8221; To this end Taptu has introduced a flick-based user interface model on the iPhone that allows people to have an overview of results. &#8220;On the browser version of Taptu, if you point your mobile touchscreen browser at taptu.com you get a more kind of traditional scrolling overview and we think there’s a really interesting visual treatment that can blend the best of both worlds in one very attractive and simple solution. So, you’ll see some innovation in the next couple of months from Taptu in that direction.&#8221;</p>
<p><strong>My take:</strong> I summed it up best in the <a href="http://www.realwire.com/release_detail.asp?ReleaseID=18640" target="_blank">press release MSG issued</a> to kick off the discussion on the Mobile Touch Web and this exclusive podcast. &#8220;The Mobile Touch Web, though growing vigorously as Taptu shows, is not the only game in town. Thus, the pressure is on companies everywhere in the ecosystem to re-think their strategies and create a balance of touch-friendly content for touchscreen devices and the emerging Mobile Touch Web, while not losing sight of the opportunities offered by the other Internets. <strong>We face tough choices, but hoping for the Internet to become a unified place where everything is accessible and connected (again) is not an option.&#8221;</strong></p>
<p><a href="http://taptu.com/metrics " target="_blank">DOWLOAD TAPTU REPORTS HERE.</a></p>
<p><strong>LISTEN TO THE PODCAST WITH STEVE IVES HERE.[11:12]</strong></p>
<p>Disclaimer: Taptu is an MSG supporter and client.</p>
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		<title>PODCAST: App Store Marketing Basics; What Options Do Developers &amp; Operators Really Have?</title>
		<link>http://www.msearchgroove.com/2010/04/26/podcast-app-store-marketing-basics-what-options-do-developersoperators-really-have/</link>
		<comments>http://www.msearchgroove.com/2010/04/26/podcast-app-store-marketing-basics-what-options-do-developersoperators-really-have/#comments</comments>
		<pubDate>Mon, 26 Apr 2010 12:22:45 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Content Discovery]]></category>
		<category><![CDATA[Mobile Advertising]]></category>
		<category><![CDATA[Mobile Search]]></category>
		<category><![CDATA[Personalization]]></category>
		<category><![CDATA[Podcasts]]></category>
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		<category><![CDATA[Amazon]]></category>
		<category><![CDATA[amdocs]]></category>
		<category><![CDATA[Amdocs Interactive]]></category>
		<category><![CDATA[app store]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[Maxis]]></category>
		<category><![CDATA[Mobile Monday Austria]]></category>
		<category><![CDATA[Mobile payment]]></category>
		<category><![CDATA[Netsize Mobile Trends Survey]]></category>
		<category><![CDATA[Ondeego]]></category>
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		<category><![CDATA[storefront]]></category>

		<guid isPermaLink="false">http://www.msearchgroove.com/?p=5317</guid>
		<description><![CDATA[<p><strong><a href="http://www.msearchgroove.com/wp-content/uploads/2009/12/app-avalanche.jpg"><img class="thumb-image" title="app avalanche" src="http://www.msearchgroove.com/wp-content/uploads/2009/12/app-avalanche.jpg" alt="" width="125" height="80" /></a>In brief: </strong>Building on the tremendous positive response to a recent talk on app marketing I catch up with <strong>Mike Lurye, Director of Product Marketing at Amdocs Interactive</strong>, to connect the dots in the models that will enable a developer/retailer ecosystem, pave the way for a Long Tail of app</p> ]]></description>
			<content:encoded><![CDATA[<p><strong><a href="http://www.msearchgroove.com/wp-content/uploads/2009/12/app-avalanche.jpg"><img class="alignleft size-full wp-image-4194" title="app avalanche" src="http://www.msearchgroove.com/wp-content/uploads/2009/12/app-avalanche.jpg" alt="" width="125" height="80" /></a>In brief: </strong>Building on the tremendous positive response to a recent talk on app marketing I catch up with <strong>Mike Lurye, Director of Product Marketing at Amdocs Interactive</strong>, to connect the dots in the models that will enable a developer/retailer ecosystem, pave the way for a Long Tail of app stores and allow operators to stay in the game after all.</p>
<p>The avalanche of apps and app stores (<strong>nearly 70</strong>, according to <a href="http://www.wipconnector.com/appstores" target="_blank">WIP Connector</a>) turns up the pressure on developers and other ecosystem parties to find ways to make money selling apps. How are apps discovered and promoted? And more importantly, how are these app emporiums and boutiques going to handle the simple CRM to encourage the all-important return purchase?</p>
<p>After all, it wasn&#8217;t so long ago that a study from <a href="http://www.pinchmedia.com/" target="_blank"><strong>Pinch Media</strong></a>, which analyzed over 30 million downloads from Apple&#8217;s App Store, reported that just <strong>30 percent of people who buy an iPhone application actually use it the day after</strong> it was purchased. And the numbers plunge from there: after 20 days, less than 5 percent of those who downloaded an application are actively using it.</p>
<p>A lot of open questions. But one thing for certain: competitive differentiation is in the business model. And we know from the findings of a recent <a href="http://netsize.com/Ressources_NetsizeGuideSurvey.htm" target="_blank">Netsize Mobile Trends Survey</a> of +1,000 professionals and practitioners that the 4-Cs (<strong>Convenience, Compatibility, Choice and Charging</strong>) are key requirements for <strong>a winning app store</strong> (and so for the developers that hope to make a living selling their apps). <em>Netsize is gearing up to release new (unpublished) survey results and a new report that reveals attitudes toward business models and what will enable real and significant app sales. Watch this space!</em></p>
<p>MAXIS, ONDEEGO &amp; AMDOCS</p>
<p>What is the app store landscape and what are the monetization models?</p>
<p>This was also the topic at <a href="http://mobileappnetwork.ning.com/page/downloads-1" target="_blank">Mobile Web &amp; Apps World Forum</a>, a CTIA partner event organized by my esteemed colleague <strong>Ajit Jaokar</strong>. (Again, I congratulate Ajit on organizing a standing-room-only event dedicated to answering the tough questions around app fragmentation, monetization and how to make it all work. Thanks also for inviting me to speak during the <strong>SuperSession looking at mobile advertising</strong> and in-app opportunity moderated by mobile authority <a href="http://www.chetansharma.com/" target="_blank">Chetan Sharm</a>a. It was an excellent session with <strong>Joe Lally from MTV Networks and Jerry Rocha from Nielsen and Gary Schwartz, CEO of Impact Mobile</strong>, and one that provides a great deal of material for future MSG analysis and follow-up.)</p>
<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/04/AMDOCS-LURYE.jpg"><img class="alignright size-full wp-image-5325" title="AMDOCS LURYE" src="http://www.msearchgroove.com/wp-content/uploads/2010/04/AMDOCS-LURYE.jpg" alt="Amdocs Interactive Mike Lurye" width="200" height="173" /></a>However, it was the session on personalization and content discovery, presented by <strong>Mike Lurye, <a href="http://www.amdocsinteractive.com/" target="_blank">Amdocs Interactive</a>, Director of Product Marketing,</strong> that got people thinking about the business value of granular subscriber intelligence (anonymized) and ways it can be used to get consumers to the content they will appreciate and without making them search for it. To drive home the point Mike didn&#8217;t use marketing-speak. He used case studies from mobile operators in the U.S., Europe and Asia Pacific. (You can download all the<a href="http://mobileappnetwork.ning.com/page/downloads-1" target="_blank"> speaker presentations here</a>.)</p>
<p>I used the opportunity of our in-person meeting to discuss the larger issues around app store marketing and pick up on a fascinating conversation we had weeks earlier (in preparation for <a href="http://www.msearchgroove.com/2010/03/08/app-stores-for-everyone-everywhere-what-developers-want-what-do-platform-providers-app-store-owners-need-to-succeed/" target="_blank">Mobile Monday Austria</a>) delving into the tough choices facing developers.</p>
<p>Certainly, developers can jockey for position in the Apple App Store (and others), where getting featured (placed where people can find you easily) is the only way to build a business. But developers can also align themselves with retailers/operators that seek differentiation through innovative business models emphasizing customer service, easy discovery or local culture.</p>
<p>The latter works for <strong>Malaysian mobile operator Maxis.</strong> I am a great admirer of the carrier&#8217;s app store focus and mission: &#8220;to nurture and foster interesting developer applications for our community.&#8221; (This and more in this <a href="http://www.thetelecomchannel.com/content/how-maxis-makes-its-app-store-work" target="_blank">must-see video interview </a>with <strong>Nava Wathan, Director 1Maxis, Maxis Communications</strong>.) Maxis has become the place to go for &#8220;something that is Malaysian.&#8221; Surely, many more mobile operators can pursue a similar strategy to stand out from the crowd (and build a successful business for their business ecosystems of developers and customers).</p>
<p>At the other end of the spectrum,<a href="http://www.ondeego.com:8080/corpwebsite/" target="_blank"> Ondeego</a> also &#8220;gets&#8221; it. It launched AppCentral, a mobile app store for the enterprise last fall becoming the <strong>first mobile application store meeting the unique needs of the enterprise workers</strong> and their IT departments. For enterprise employees a one-stop shop means that they can select what they need (serious apps) to do their job. For developers it means a channel to a difficult to access market and a chance to sell their productivity and enterprise apps direct to professionals who will likely buy.</p>
<p>PODCAST INTERVIEW WITH MIKE LURYE</p>
<p>First, credit where credit is due here. Although people have tweeted about the simplicity and originality of my views on the evolution of the app landscape and the marketing strategies that will help everyone make money, it was Mike who came up with the popular <a href="http://www.msearchgroove.com/2010/03/08/app-stores-for-everyone-everywhere-what-developers-want-what-do-platform-providers-app-store-owners-need-to-succeed/" target="_blank">Supermarkets/Farmers Markets </a>analogy.</p>
<p>I caught up with Mike in-person following the Web &amp; Apps World Forum event to talk about marketplaces and ideal models for making money – now.</p>
<p>Here an excerpt:</p>
<p><strong>APP STORES &amp; STOREFRONTS:</strong> &#8220;The main difference between an app store and a traditional digital commerce storefront is actually not that it sells apps, but that it is based on a certain <strong>business model that’s been pioneered by Apple</strong>.  Stores selling apps have been around for a very long time but Apple changed the game because they set up a business model that opened up the opportunity to get to market for a much broader range of developers and they did so by establishing very straightforward business terms that are the same for everybody.&#8221; But not all app stores must sell apps. China Mobile, for example, sells traditional digital merchandise (ringtones and wallpapers and so on) on <strong>the storefront they call their app store.</strong></p>
<p><strong>MAXIS MODEL:</strong> This mobile operator has cleverly defined the segment it will go after: the local population and local developers. &#8220;So, their store is never going to be very big, they acknowledge that. <strong>They are not trying to compete, they are trying to co-exist</strong>….This is a good strategy because when you know your customer and when you know what you want to offer to your customer that is valuable to them, and you know who is going to build it which is a local developer community, you are poised for success.&#8221;</p>
<p><strong>FARMERS MARKETS:</strong> The close customer relationship is what makes a farmers market special. And mobile operators have a close customer relationship they can build on – if they recognize their real role. &#8220;The owner of the farmers’ market doesn’t get in between [the] transaction…There is a direct [customer] relationship and <strong>the owner of the farmers’ market acts as a facilitator. </strong>They make it work.&#8221; How? Through payment services, personalization insights and scale.</p>
<p><strong>CALIFORNIA GOLD RUSH: </strong>If you are about to pack, think again because it may have peaked. Apple found gold in apps and now everybody is moving to California (literally). &#8220;Now, guess what, not everybody who came to California at the time of gold rush became rich, some people did, but most actually didn’t, so that is what is going on right now. <strong>Everybody and their brother wants to have an app store; </strong>some people have a well thought out strategy.  Maxis is an example of that.  Some people are doing <strong>essentially a &#8216;me-too&#8217; kind of a thing, </strong>and there is actually nothing wrong with that in principle as long as you realize that that’s what you’re doing.&#8221;</p>
<p><strong>WHITE LABEL:</strong> Mike says it&#8217;s a low-risk model. The not-so-good news: it&#8217;s unlikely to build subscriber loyalty. &#8220;There is no leverage of the operator’s unique capabilities, <strong>there is no more value for the subscriber to purchase an application in that app store</strong> versus the original app store from the white label supplier themselves.  There might be some cost advantage…but fundamentally it’s not a model that will differentiate the operator.</p>
<p><strong>TAKE A PAGE FROM AMAZON:</strong> Personalization has made Amazon a success. &#8220;This is the business they are in: the business of personalization. They are offering it now as a platform to others.  You do that search, you bring results not only from Amazon, but [also] from <strong>Amazon’s competitors and that’s OK by Amazon</strong> because they build such a sophisticated platform that now empowers [the] ecosystem.<br />
***<br />
MY TAKE: Are we on the brink of new business models or is history repeating itself? And &#8212; even if it is very much a repeat of the mobile portals – what will guarantee success for the developers and retailers this time around? At the moment, developers have a handful of choices: boost word-of-mouth promotion (tough and tedious, which is why <a href="http://www.mob4hire.com//about.php" target="_blank">Mob4Hire&#8217;s</a> peer app recommendation is an interesting one to watch), mobile advertising (complicated and unpredictable, which is why we are all searching for better ways to deliver the right advertising to the right demographic) and placement (tricky and transient, which is why <a href="http://www.getjar.com/about/" target="_blank">GetJar</a> has cleverly created a model where developers pay for shelf space). What role will personalization play (even in a pre-paid environment)? My ongoing research into recommenders brings me together with mobile operators already wringing value out of granular analytics to help people discover content they&#8217;ll likely appreciate. A prime example is <strong>Hong Kong&#8217;s CSL,</strong> an operator I showcase in my upcoming report, that has harnessed personalization to support My Net, its own (branded) mobile Internet service. <strong>Clearly, personalization is moving up the business agenda (as it should) because it&#8217;s a way mobile operators can generate revenues (helping people find and buy what they want) and stay in the game.</strong></p>
<p><strong>* * *<br />
</strong></p>
<p><strong>LISTEN TO THE PODCAST HERE: [13:00]</strong></p>
<p>Disclaimer: Netsize is an MSG supporter. Amdocs is not an MSG supporter.  However, ChangingWorlds, a company acquired by Amdocs, has published a by-lined thought leadership column series on  MSG. Peggy Anne Salz has also spoken at invitation-only  thought leadership events organized by Amdocs for its operator clients.</p>
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		<title>PODCAST: Report By Chetan Sharma First To Map App Economy &amp; Landscape; GetJar Reveals Strategy Play To Monetize Apps PLUS Why App &#8220;Shortcuts&#8221; Could Be The Real Money-Maker</title>
		<link>http://www.msearchgroove.com/2010/03/17/podcast-report-by-chetan-sharma-first-to-map-app-economy-getjar-reveals-strategy-play-to-monetize-apps-plus-why-app-shortcuts-could-be-the-real-money-maker/</link>
		<comments>http://www.msearchgroove.com/2010/03/17/podcast-report-by-chetan-sharma-first-to-map-app-economy-getjar-reveals-strategy-play-to-monetize-apps-plus-why-app-shortcuts-could-be-the-real-money-maker/#comments</comments>
		<pubDate>Wed, 17 Mar 2010 17:12:10 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Data Points]]></category>
		<category><![CDATA[Mobile Advertising]]></category>
		<category><![CDATA[Mobile Research]]></category>
		<category><![CDATA[Mobile Search]]></category>
		<category><![CDATA[Podcasts]]></category>
		<category><![CDATA[amdocs]]></category>
		<category><![CDATA[app store]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[Chetan Sharma]]></category>
		<category><![CDATA[GetJar]]></category>
		<category><![CDATA[iPhone]]></category>
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		<guid isPermaLink="false">http://www.msearchgroove.com/?p=4857</guid>
		<description><![CDATA[<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/03/app-art.jpg"><img class="alignleft size-full wp-image-4878" title="app art" src="http://www.msearchgroove.com/wp-content/uploads/2010/03/app-art.jpg" alt="applications avalanche" /></a>It's a milestone day for the fledgling app space. We have a <a href="http://www.chetansharma.com/mobileappseconomy.htm" target="_blank"><strong>solid report</strong></a> from esteemed colleague <strong>Chetan Sharma</strong> that gives a good overview of the size of the global mobile apps economy and some valuable insights into the regional ]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/03/app-art.jpg"><img class="alignleft size-full wp-image-4878" title="app art" src="http://www.msearchgroove.com/wp-content/uploads/2010/03/app-art.jpg" alt="applications avalanche" /></a>It&#8217;s a milestone day for the fledgling app space. We have a <a href="http://www.chetansharma.com/mobileappseconomy.htm" target="_blank"><strong>solid report</strong></a> from esteemed colleague <strong>Chetan Sharma</strong> that gives a good overview of the size of the global mobile apps economy and some valuable insights into the regional differences that developers must know to make their models work. While the U.S. may be a market that pays money (more than any other country) for apps, in-app advertising and other ad-supported schemes are a must if developers want to distribute their apps in emerging markets.</p>
<p>I outline the key data points and takeaways further down in this post.</p>
<p>But the real story is the insights the report gives us into winning players and strategies (that is, who will be selling the most and how).</p>
<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/03/app-by-type.jpg"><img class="aligncenter size-full wp-image-4872" title="app by type" src="http://www.msearchgroove.com/wp-content/uploads/2010/03/app-by-type.jpg" alt="app by type" /></a></p>
<p>APP DISTRIBUTION AND APP STORE PROLIFERATION</p>
<p>Chetan documents a real and <strong>gradual shift from on-deck stores (translated: mobile operator offerings) to off-deck plays </strong>that are primarily DD2C (Developer Direct 2 Consumer) – potentially the toughest kind of sales pitch for developers more adept in tech than marketing.</p>
<p>Indeed, developers are going to need some help with that. Little wonder that <strong>Patrick Mork, GetJar VP Marketing,</strong> <strong>singles out app payment and in-app advertising and reveals these are the next features/functionality in the GetJar pipeline.</strong> (Smart! It&#8217;s all about making it easier for developers to make money from their apps).</p>
<p>And then there are the <strong>regional differences</strong> that Chetan has expertly uncovered.</p>
<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/03/apps-download-by-region.jpg"><img class="aligncenter size-full wp-image-4869" title="apps download by region" src="http://www.msearchgroove.com/wp-content/uploads/2010/03/apps-download-by-region.jpg" alt="apps download by region" /></a></p>
<p>Particularly in emerging markets, the mobile apps- mobile advertising business ecosystem has become robust enough to provide developers added revenue.  It&#8217;s a big business if we consider that Asia, with the lowest pre-paid subscriber rates, also accounted for 37 percent of global downloads.</p>
<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/03/apps-revenue.jpg"><img class="aligncenter size-full wp-image-4874" title="apps revenue" src="http://www.msearchgroove.com/wp-content/uploads/2010/03/apps-revenue.jpg" alt="apps revenue" /></a></p>
<p>Overall, Chetan estimates advertising based revenue accounted for about 12 percent of the overall revenue, but that figure is projected to rise to 28 percent by 2012.</p>
<p>Finally, the report confirms two observations that run through my own research and writing like a leit motif: the business imperative to improve <strong>content discovery</strong> and the potential for a <strong>Long Tail</strong> of app stores <strong>(not just an &#8220;app for that&#8221; – but an app store for that!)</strong>.</p>
<p><a href="http://www.msearchgroove.com/2010/03/08/app-stores-for-everyone-everywhere-what-developers-want-what-do-platform-providers-app-store-owners-need-to-succeed/" target="_blank">Farmers Markets and Supermarkets?</a> I&#8217;ll have more on that scenario later this week when I catch up with <strong>Mike Lurye, Director, Product Marketing, Amdocs Interactive</strong>, to explore the characteristics (choice, convenience, payment, personalization) that can potentially separate the leaders from the also-rans.</p>
<p>GETJAR PODCAST</p>
<p>But first the highlights from my podcast with GetJar&#8217;s Patrick Mork, who was instrumental in guiding the research project from the start. We discussed the report numbers that really stand out and the business model strategies they support.</p>
<p>HYPERLOCAL: Developers will need to adapt their business models to the regions. Direct sale of apps in developing markets versus ad-supported schemes in emerging markets. This divide spells fantastic opportunities in mobile advertising for companies that can tap them. <strong>(One reason why GetJar is gearing up to launch a partnership with a major advertising company to enable this scenario everywhere.)</strong></p>
<p>THERE CAN BE ONLY A FEW?: <strong>GetJar CEO Ilja Laurs</strong> is bullish about the outlook for a fortunate few stores that have the right capabilities mix (GetJar among them. Of course). In his view: &#8220;There is no way that this many app stores will survive in the long term and while the value of the global app economy is set to be astoundingly high by 2012, we think only a few app stores will share this revenue.&#8221; Why? Patrick puts it down to the virtual nature of commerce in an app store. <strong>&#8220;In a virtual economy such as the app economy retail is different and you don&#8217;t need that many players.&#8221;</strong> The selling point is relevant content and app stores that have this – and consumer traffic – are in the winners&#8217; circle. Another reason why only a few may survive: <strong>&#8220;Developers have finite resources…. They are resource-starved and will therefore only work with a few app stores </strong>because they won&#8217;t have the time or energy to work with many of them.&#8221; (After all, he adds, it can be a pain and drain to open accounts with multiple stores, connect to the back-end systems and upload the content. &#8220;Our value proposition continues to be that GetJar is a one-stop to upload it in one place.)</p>
<p>APP SHORTCUTS PAY-OFF: Patrick and I finally got the chance to discuss the<strong> runaway success of app shortcuts, literally shortcuts to mobile websites.</strong> Put simply, brands and content companies can promote their mobile website as if it was an app(!) Before you dismiss it, consider this: <strong>Facebook counts a whopping 45 million downloads of site shortcuts via GetJar.</strong> That number beats their iPhone app downloads by a mile!</p>
<p><strong>Listen to the podcast here. [15:32]</strong></p>
<p><strong>My take:</strong> The app economy has officially arrived. In 2009, app downloads worldwide were approx. <strong>7 billion with Asia accounting for a whopping 37 percent of the total. </strong>Total downloads are forecast to skyrocket to almost 50 billion in 2012 – a year on year growth rate of 92 percent. This would mean that the value of apps sold would be greater than the value of CDs sold in 2012 ($13.83 billion). <strong>But we shouldn&#8217;t break out the champagne just yet. </strong>The business models are unclear, the market is fragmented and real success is linked inextricably to local and regional market conditions. The hard truth: It&#8217;s not a single market and one-size-fits all app schemes won&#8217;t deliver. Will app stores be on-deck (operator managed) or off-deck (direct-2-consumer)? Or will there be hybrids? Will the prevailing model be paid apps or ad-supported apps? Or will it be a mix? I&#8217;m not avoiding the question when I say &#8216;<strong>all of the above&#8217; and everything in-between.</strong> Chetan&#8217;s report paints a buoyant picture of a young market (&#8220;the proliferation of apps in many directions&#8221;) and hints at the key capabilities that will clinch the deal for app stores and there developers. <strong> </strong></p>
<p><strong>The bottom line: We need more engaging and creative approaches to mobile advertising in those markets where this model will rule (emerging markets). And we need the various channels of mobile advertising (messaging, Web, search and coupons/barcodes) to work together more tightly. Finally, content discovery is an issue the industry must recognize and solve. </strong></p>
<p>In closing a positive – and possible –scenario (from Chetan) if we get this right: &#8220;Connectivity breeds apps. It is a given that as consumer electronic devices become wirelessly connected, consumers are looking to download apps on those platforms. Apps download on the iPod have been every bit of a success as they have been on the iPhone. Similarly, we will see a significant uptick in the apps for devices such as the iPad, telematics platforms in vehicles, digital cameras, navigation devices, picture frames, weight scales, and the list goes on and on. These apps will entertain and amuse consumers, analyze data on the devices, connect users with content and friends, and will interconnect various end-points in the pervasive mobile ecosystem in a much more profound manner.&#8221; <strong>It&#8217;s shaping up to be a great space indeed!</strong></p>
]]></content:encoded>
			<wfw:commentRss>http://www.msearchgroove.com/2010/03/17/podcast-report-by-chetan-sharma-first-to-map-app-economy-getjar-reveals-strategy-play-to-monetize-apps-plus-why-app-shortcuts-could-be-the-real-money-maker/feed/</wfw:commentRss>
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		<title>EXCLUSIVE: Windows Mobile Edges Ahead Of Apple In Mobile Advertising Performance; Smaato Index Reveals New Mobile Advertising Metrics PLUS Mobile Ad Podcasts</title>
		<link>http://www.msearchgroove.com/2010/03/04/exclusive-windows-mobile-edges-ahead-of-apple-in-mobile-advertising-performance-smaato-worldwide-index-reveals-new-mobile-advertising-metrics-plus-mobile-ad-podcasts/</link>
		<comments>http://www.msearchgroove.com/2010/03/04/exclusive-windows-mobile-edges-ahead-of-apple-in-mobile-advertising-performance-smaato-worldwide-index-reveals-new-mobile-advertising-metrics-plus-mobile-ad-podcasts/#comments</comments>
		<pubDate>Thu, 04 Mar 2010 17:43:37 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Data Points]]></category>
		<category><![CDATA[Local Search]]></category>
		<category><![CDATA[Location-based services]]></category>
		<category><![CDATA[Mobile Advertising]]></category>
		<category><![CDATA[Mobile Research]]></category>
		<category><![CDATA[Podcasts]]></category>
		<category><![CDATA[Android]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[mobile analytics]]></category>
		<category><![CDATA[Mobile Marketing]]></category>
		<category><![CDATA[podcast]]></category>
		<category><![CDATA[Smaato]]></category>

		<guid isPermaLink="false">http://www.msearchgroove.com/?p=4742</guid>
		<description><![CDATA[<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/03/smaato-logo.jpg"><img class="alignleft size-full wp-image-4753" title="smaato logo" src="http://www.msearchgroove.com/wp-content/uploads/2010/03/smaato-logo.jpg" alt="smaato logo" /></a>Next week MSG's new contributor <strong>Eliza Dashwood</strong> takes the helm to summarize the industry stats and reports that matter most. In the meantime, <a href="http://www.smaato.com/" target="_blank"><strong>Smaato</strong></a>, mobile ad optimizer and mobile advertising agency, has given MSG <strong>exclusive access</strong> to latest ]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/03/smaato-logo.jpg"><img class="alignleft size-full wp-image-4753" title="smaato logo" src="http://www.msearchgroove.com/wp-content/uploads/2010/03/smaato-logo.jpg" alt="smaato logo" /></a>Next week MSG&#8217;s new contributor <strong>Eliza Dashwood</strong> takes the helm to summarize the industry stats and reports that matter most. In the meantime, <a href="http://www.smaato.com/" target="_blank"><strong>Smaato</strong></a>, mobile ad optimizer and mobile advertising agency, has given MSG <strong>exclusive access</strong> to latest global mobile advertising metrics. <strong>The Smaato Worldwide Index</strong>- which analyzes ad network fill rates and sheds important light on click-through rates (CTR) segmented by handset operating system, geography and response times – is based on data Smaato collected in February from 35 mobile ad networks and over 4 billion ad requests served in the Smaato network of more than 3,000 registered mobile publishers.</p>
<p>Overall, Smaato&#8217;s metrics show that the average worldwide ad network fill rates remain constant at 29 percent in February 2010. The fill rate is measured as the percentage of ads delivered per ad request and varies by different factors, like country, device, content type.</p>
<p>Smaato&#8217;s Index also provides a breakdown of CTR data, segmented according to operating system, showing that <strong>Symbian continues to lead the pack, with Android a distant second.</strong> However, there are some significant shifts that indicate the gap between operating system CTRs could be closing fast. For example, BlackBerry comes in at 51, up from 30 in December 2009, while Symbian – still the dominant operating system – has dropped slightly. It comes in at 147, compared with 173 in December 2009.</p>
<p>However, the biggest surprise is the <strong>lead Windows Mobile has over Apple.</strong> Specifically, the iPhone and iPod Touch show a declining CTR, coming in with a rate of 89. This is the first time Apple devices have dipped below the average Index of 100, and the first time that <strong>Windows Mobile has edged ahead of its rival.</strong> In December 2009 the iPhone posted a CTR Index of 119, sliding to 104 in January 2010.</p>
<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/03/OS-Click-Through-Rate-Worldwideresize.jpg"><img class="aligncenter size-full wp-image-4743" title="OS Click Through Rate (Worldwide)resize" src="http://www.msearchgroove.com/wp-content/uploads/2010/03/OS-Click-Through-Rate-Worldwideresize.jpg" alt="Smaato CTR worldwide by OS" /></a></p>
<p>PERFORMANCE</p>
<p>Overall, the best performing mobile ad network in the Smaato Worldwide Index had a fill rate of 72 percent February 2010, down 17 from January. Despite this decrease, the average for worldwide ad network fill rate performance remained steady at 29 percent. What&#8217;s more, Smaato found that <strong>six of the top ten ad networks performed above this average. </strong>This re-enforces the pivotal importance and potential advantages of the network aggregation business model. Smaato embraces the model (aggregating 35 ad networks worldwide) to deliver partners a high fill rate.</p>
<p>By way of background, the first metrics report, which Smaato released in January, identified the mobile networks in the U.S. that delivered the best performance by name. <em>This month&#8217;s metrics don&#8217;t divulge the identities of the best-performing ad networks in the U.S. – but I can imagine <strong>Millennial Media</strong> is in the winner&#8217;s circle (again).</em></p>
<p>Speaking of the U.S., the average fill rate of mobile ad networks in the U.S. hovers at 35 percent, a decrease compared to January 2010 (fill rate – 47 percent) and December 2009 (fill rate – 55 percent). However, closer examination shows that the <strong>U.S. fill rate is still significantly higher</strong> than the worldwide average fill rate of only 29 percent.</p>
<p>Smaato metrics further show that the two top-performing ad networks in the U.S. also improved their fill rate. One network came in at 78 percent (up from 68 percent in January) and the other reached 64 percent (up from 61 percent in January).</p>
<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/03/Fill-Rate-of-Mobile-Ad-Networks-USAresize.jpg"><img class="aligncenter size-full wp-image-4751" title="Fill Rate of Mobile Ad Networks (USA)resize" src="http://www.msearchgroove.com/wp-content/uploads/2010/03/Fill-Rate-of-Mobile-Ad-Networks-USAresize.jpg" alt="smaato ad network fill rates US" /></a></p>
<p>SPOTLIGHT SOUTH-EAST-ASIA:</p>
<p>For the first time Smaato metrics examine fill rates in South-East Asia (Singapore, Malaysia, Indonesia and Philippines), markets where mobile marketing and advertising are buoyant. Overall, the fill rates reveal that <strong>two ad networks are performing head and shoulders above the others, </strong>coming in with 90 percent and 87 percent fill rates in this region. Overall, the fill rates show a similar spread to those recorded in the U.S.</p>
<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/03/Mobile-Ad-Networks-South-East-Asiaresize.jpg"><img class="aligncenter size-full wp-image-4758" title="Mobile Ad Networks (South East Asia)resize" src="http://www.msearchgroove.com/wp-content/uploads/2010/03/Mobile-Ad-Networks-South-East-Asiaresize.jpg" alt="fill rates in mobile ad networks south-east asia" /></a></p>
<p>South-East Asia’s average fill rate of 32 percent is considerably higher compared to that of India’s, which came in at a mere 8 percent in the January Smaato metrics report. As <strong>Smaato CEO &amp; Founder Ragnar Kruse</strong> sees it: This demonstrates the large differences across the Asian market and the need for developers to search for different partners or a mobile aggregation and optimization service.</p>
<p>The breakdown of the CTRs by operating system in this region provides an interesting and insightful picture of what devices users have and how they interact with mobile advertising.</p>
<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/03/OS-Click-Through-Rate-South-East-Asiaresize.jpg"><img class="aligncenter size-full wp-image-4760" title="OS Click Through Rate (South East Asia)resize" src="http://www.msearchgroove.com/wp-content/uploads/2010/03/OS-Click-Through-Rate-South-East-Asiaresize.jpg" alt="OS click through rate south east asia" /></a></p>
<p>Interestingly, the iPhone and iPodTouch dominate the region with a CTR Index of 164 followed by Symbian (127) and Android (124), while Windows Mobile comes in at the bottom of the table with 56.</p>
<p>PODCAST SERIES BACK BY DEMAND</p>
<p>In addition to providing us the inside track on what Smaato sees across its network of partner ad networks, the company is also sharply focused on cultivating a robust mobile advertising business ecosystem in which in can play a leadership role. To this end Smaato also dedicates significant resources to identify and encourage mobile advertising pioneers and innovators.</p>
<p>A prime example of this is the Smaato Mobile Advertising Award, which recognizes excellence in the mobile advertising and developers harnessing mobile apps and the mobile Web that can also be tapped to deliver compelling messages and campaigns to consumers worldwide.</p>
<p>Among the top three winners – chosen by a world-class jury of leading influencers of the mobile community including MSearchGroove – were:  Aloqa, a U.S.-based mobile service that proactively notifies people of interesting places, events, music, movies and other activities nearby; Waze, an Israeli startup that taps the wisdom of crowds to provide real-time maps, traffic information and turn-by-turn directions; and Yoose, a provider of mobile coupon and loyalty programs based in Germany.</p>
<p>To showcase these high-flyer companies and their views on industry hot topics including engagement, location services, mobile couponing and crowd-sourcing Smaato has collaborated with MSearchGroove to produce a special podcast series showcasing the three company CEOs. In the interviews, which originally aired in time for the Mobile World Congress in February, the executives also comment on the meetings with eight top-notch VCs – high-level introductions that are part of the Smaato Award.</p>
<p>***</p>
<p><strong>Listen to the Waze podcast with CEO Noam Bardin here. </strong>[4:38]</p>
<p><strong>Listen to Yoose podcast with CEO Christian Geissendoerfer here.</strong> [4:44]</p>
<p><strong>Listen to the Aloqa podcast with CEO Sangeev Agrawal here.</strong> [4:43]</p>
<p><strong>My take on the winners and the trends:</strong> Mobile advertising is content, and its value to us is inextricably linked with its ability to entertain us, inform us or simplify our lives. <a href="http://world.waze.com/" target="_blank"><strong>Waze</strong></a> harnesses our personal mobility and our position as nodes in a larger network to tap the wisdom of invisible crowds to deliver tangible benefits combined with a super-cool user experience.</p>
<p>Location isn’t the killer app we thought. But an app that combines location awareness with technology that can read the clues we leave behind – to passively personalize our experiences and present us with precisely what we are likely to appreciate based on our likes and dislikes — AND offer brands and nearby establishments a chance to monetize that fit – covers all the bases to be a crowd-pleaser.</p>
<p>Another trend that impacts mobile advertising is the avalanche of software applications (apps) that have transformed what we do with our devices. As our focus shifts from novelty to utility we will vote with our feet, visiting those websites that allow us to do what we want, quickly, easily and intuitively. Therefore, <a href="http://aloqa.com/" target="_blank"><strong>Aloqa, </strong></a>which ties together location, social media and a push-approach to local search, is well-positioned to benefit from our increasing focus on finding what’s important to us nearby. The clever decision to open APIs to third-party publishers ensures that Aloqa will cover the long tail, which is where the money really is in local in the first place.</p>
<p>And finally, a comment on <a href="http://yoose.com/" target="_blank"><strong>Yoose. </strong></a>We know from looking at Japan and Korea that mobile coupons and mobile commerce can be part of our daily mobile experiences – provided the experience is seamless and simple. Yoose has developed more than a website; it has perfected a work flow that could move couponing out of the chasm and into the bowling alley.</p>
<p>Moving forward, Smaato will join MSearchGroove&#8217;s growing roster of contributors and collaborators.</p>
<p>Disclaimer: Smaato is not an MSG friend – but not a partner/supporter.</p>
]]></content:encoded>
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		<title>PODCAST SERIES: Smaato Mobile Advertising Award Winners Aloqa, Waze &amp; Yoose PLUS MWC Trends</title>
		<link>http://www.msearchgroove.com/2010/02/15/podcast-series-smaato-mobile-advertising-award-winners-aloqa-waze-yoose-plus-mwc-trends/</link>
		<comments>http://www.msearchgroove.com/2010/02/15/podcast-series-smaato-mobile-advertising-award-winners-aloqa-waze-yoose-plus-mwc-trends/#comments</comments>
		<pubDate>Mon, 15 Feb 2010 07:53:28 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Featured]]></category>
		<category><![CDATA[Local Search]]></category>
		<category><![CDATA[Location-based services]]></category>
		<category><![CDATA[Mobile Advertising]]></category>
		<category><![CDATA[Mobile Social Networking]]></category>
		<category><![CDATA[Podcasts]]></category>
		<category><![CDATA[Aloqa]]></category>
		<category><![CDATA[coupons]]></category>
		<category><![CDATA[mobile couponing]]></category>
		<category><![CDATA[Mobile Internet]]></category>
		<category><![CDATA[Mobile Marketing]]></category>
		<category><![CDATA[Mobile Search]]></category>
		<category><![CDATA[Mobile Social Networks]]></category>
		<category><![CDATA[podcast]]></category>
		<category><![CDATA[Smaato]]></category>
		<category><![CDATA[Waze]]></category>
		<category><![CDATA[Yoose]]></category>

		<guid isPermaLink="false">http://www.msearchgroove.com/?p=4586</guid>
		<description><![CDATA[<p><a href="http://www.msearchgroove.com/wp-content/uploads/2009/12/app-avalanche.jpg"><img class="alignleft size-full wp-image-4194" title="app avalanche" src="http://www.msearchgroove.com/wp-content/uploads/2009/12/app-avalanche.jpg" alt="app avalanche" /></a>Mobile advertising, location services couponing and crowd-sourcing are just a few of the hot topics we cover in exclusive interviews with the CEOs of <strong>Aloqa, Waze, and Yoose</strong>, companies that won the prestigious <strong>Smaato Mobile Advertising Award 2009.</strong><p/>

<p>In this series – a collaboration between MSG and Smaato, a mobile ad optimizer and mobile advertising company – the companies speak out on key mobile advertising trends and what we can likely expect from MWC this week. They also comment on the meetings with eight top-notch VCs – introductions that are a big part of the Smaato Award.<p/>]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.msearchgroove.com/wp-content/uploads/2009/12/app-avalanche.jpg"><img class="alignleft size-full wp-image-4194" title="app avalanche" src="http://www.msearchgroove.com/wp-content/uploads/2009/12/app-avalanche.jpg" alt="app avalanche" /></a>Mobile advertising, location services couponing and crowd-sourcing are just a few of the hot topics we cover in exclusive interviews with the CEOs of <strong>Aloqa, Waze, and Yoose</strong>, companies that won the prestigious <strong>Smaato Mobile Advertising Award 2009.</strong></p>
<p>In this series – a collaboration between MSG and Smaato, a mobile ad optimizer and mobile advertising company – the companies speak out on key mobile advertising trends and what we can likely expect from MWC this week. They also comment on the meetings with <strong>eight top-notch VCs </strong>– introductions that are a big part of the Smaato Award.</p>
<p>By way of background, the <a href="http://www.msearchgroove.com/2009/09/09/looking-for-the-coolest-ad-enabled-mobile-content-on-the-planet-smaato-kicks-off-mobile-advertising-award-2009/" target="_blank">winners were chosen</a> in October by a world-class jury of leading influencers of the mobile community. With about 250 nominees and registrations from all corners of the world, it was tough to choose from such a diverse range of apps and content from a mix of cultures and ethnicities. The good news is mobile advertising innovation and <strong>good ideas are percolating around the world in countries such as Brazil, Africa and India. It&#8217;s an industry unlikely to be dominated by the usual suspects.</strong></p>
<p>As mobile author and authority Tomi Ahonen put it in a press statement at the time: &#8220;I was very impressed by the very high level of quality of the entrants to the Smaato awards and in particular how many of the services have achieved considerable commercial success, wide adoption and use.&#8221;</p>
<p>Thanks again to <strong>Harald Neidhardt, Smaato CMO &amp; Founder, and Petra Vorsteher, Smaato EVP, Strategic Alliances &amp; Co-Founder</strong>, for including me on the panel of judges and helping me reach out to the winners for this series. Huge thanks also to <strong>Neil Robertson at <a href="http://www.if-communications.com/" target="_blank">IF Communications</a></strong> for coordinating schedules and his help in making this happen.</p>
<p><strong>My take on the winners and the trends:</strong> Mobile advertising is content, and its value to us is inextricably linked with its ability to entertain us, inform us or simplify our lives. <a href="http://world.waze.com/" target="_blank"><strong>Waze</strong></a> harnesses our personal mobility and our position as nodes in a larger network to tap the wisdom of invisible crowds to deliver tangible benefits combined with a super-cool user experience.</p>
<p>Location isn&#8217;t the killer app we thought. But an app that combines location awareness with technology that can read the clues we leave behind &#8211; to passively personalize our experiences and present us with precisely what we are likely to appreciate based on our likes and dislikes &#8212; AND offer brands and nearby establishments a chance to monetize that fit – covers all the bases to be a crowd-pleaser.</p>
<p>Another trend that impacts mobile advertising is the avalanche of software applications (apps) that have transformed what we do with our devices. As our focus shifts from novelty to utility we will vote with our feet, visiting those websites that allow us to do what we want, quickly, easily and intuitively. Therefore, <a href="http://aloqa.com/" target="_blank"><strong>Aloqa, </strong></a>which ties together location, social media and a push-approach to local search, is well-positioned to benefit from our increasing focus on finding what&#8217;s important to us nearby. The clever decision to open APIs to third-party publishers ensures that Aloqa will cover the long tail, which is where the money really is in local in the first place.</p>
<p>And finally, a comment on <a href="http://yoose.com/" target="_blank"><strong>Yoose. </strong></a>We know from looking at Japan and Korea that mobile coupons and mobile commerce can be part of our daily mobile experiences – provided the experience is seamless and simple. Yoose has developed more than a website; it has perfected a work flow that could move couponing out of the chasm and into the bowling alley.</p>
<p><strong>You can also meet up with all three companies at the Smaato booth in Hall 7, booth C38.</strong></p>
<p>***</p>
<p><strong>Listen to the Waze podcast with CEO Noam Bardin here. </strong>[4:38]</p>
<p><strong>Listen to Yoose podcast with CEO Christian Geissendoerfer here.</strong> [4:44]</p>
<p><strong>Listen to the Aloqa podcast with CEO Sangeev Agrawal here.</strong> [4:43]</p>
<p>Disclaimer: Smaato is not an MSG friend &#8211; but not partner/supporter.</p>
]]></content:encoded>
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		<title>PODCAST: Nimble Nimbuzz Sharpens Focus On Context &amp; Community; Will It Go One Better Than Foursquare &amp; Co.?</title>
		<link>http://www.msearchgroove.com/2010/01/26/podcast-nimble-nimbuzz-sharpens-focus-on-context-community-will-it-go-one-better-than-foursquare-co/</link>
		<comments>http://www.msearchgroove.com/2010/01/26/podcast-nimble-nimbuzz-sharpens-focus-on-context-community-will-it-go-one-better-than-foursquare-co/#comments</comments>
		<pubDate>Tue, 26 Jan 2010 19:27:36 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Location-based services]]></category>
		<category><![CDATA[Mobile Advertising]]></category>
		<category><![CDATA[Mobile Social Networking]]></category>
		<category><![CDATA[Personalization]]></category>
		<category><![CDATA[Podcasts]]></category>
		<category><![CDATA[Recommendation]]></category>
		<category><![CDATA[Android]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[Brightkite]]></category>
		<category><![CDATA[Foursquare]]></category>
		<category><![CDATA[GetJar]]></category>
		<category><![CDATA[Gowalla]]></category>
		<category><![CDATA[Loopt]]></category>
		<category><![CDATA[Mobile Marketing]]></category>
		<category><![CDATA[Mobile Social Networks]]></category>
		<category><![CDATA[Nimbuzz]]></category>

		<guid isPermaLink="false">http://www.msearchgroove.com/?p=4410</guid>
		<description><![CDATA[<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/01/Nimbuzz-badge1.jpg"><img class="alignleft size-full wp-image-4431" title="Nimbuzz badge" src="http://www.msearchgroove.com/wp-content/uploads/2010/01/Nimbuzz-badge1.jpg" alt="Nimbuzz badge" /></a>Thanks to all the cool companies for reaching out to me over the last weeks with briefings and product demos. Keep those emails coming and I'll pick the best to feature on MSG. A company that has been high on my radar is <a href="http://usa.blog.nimbuzz.com/" target="_blank">Nimbuzz</a>, a mobile social messaging app that 
]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/01/Nimbuzz-badge1.jpg"><img class="alignleft size-full wp-image-4431" title="Nimbuzz badge" src="http://www.msearchgroove.com/wp-content/uploads/2010/01/Nimbuzz-badge1.jpg" alt="Nimbuzz badge" /></a>Thanks to all the cool companies for reaching out to me over the last weeks with briefings and product demos. Keep those emails coming and I&#8217;ll pick the best to feature on MSG. A company that has been high on my radar is <a href="http://usa.blog.nimbuzz.com/" target="_blank">Nimbuzz</a>, a mobile social messaging app that <strong>covers all the bases to be much, much more. </strong>The multi-community mobile social messenger service combines Instant Messaging, (geo) presence, and VoIP. The free application lets users connect and interact with their buddies across communities, including Skype, Windows Live Messenger, Yahoo! Messenger, ICQ, Google Talk and AIM, as well as social networks including Facebook, Twitter and MySpace.</p>
<p>Last year was one company milestone after another: Nimbuzz updated the app on iPhone, released a version for Blackberry, introduced VoIP for Android and launched Twitter for Symbian handsets. It also sealed deals to be pre-installed on the T-mobile Tap Phone in the U.S. and on the Toshiba TG01 handset offered by O2 in Germany.</p>
<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/01/Tobias6x4.png"><img class="alignleft size-full wp-image-4450" title="Tobias6x4" src="http://www.msearchgroove.com/wp-content/uploads/2010/01/Tobias6x4.png" alt="Tobias Kemper" /></a>To connect the dots in last year&#8217;s accomplishments and get the inside track on Nimbuzz&#8217; next moves I caught up with<strong> Tobias Kemper, VP of Nimbuzz Inc. USA. </strong><em>Many thanks to Tobias for a straightforward interview and unexpected insights into the product roadmap.</em>By way of background, Nimbuzz &#8211; winners of the Techcrunch, Webby and Red Herring awards – counts over 14 million users in 200 countries, a number growing at around 40,000 new users per day (that&#8217;s 1 every 2 seconds). It counts over one million voice calls per day (over 300 million per year).</p>
<p><strong>Other podcast highlights:</strong></p>
<p><a href="http://www.msearchgroove.com/wp-content/uploads/2010/01/Nimbuzz-Communicator-Widget-edit2.jpg"><img class="alignright size-full wp-image-4442" title="Nimbuzz Communicator Widget-edit" src="http://www.msearchgroove.com/wp-content/uploads/2010/01/Nimbuzz-Communicator-Widget-edit2.jpg" alt="Nimbuzz Communicator Widget" /></a>PLATFORM STATS: Nimbuzz supports all the usual suspects: Symbian, J2ME, Android, iPhone, iPod touch, Windows Mobile and RIM. So what flies? <strong>&#8220;Symbian is definitely our number one,</strong> directly followed by Java and the iPhone.  We’ve only just launched a native RIM client with massive uptake….The iPhone has definitely done a tremendous amount and continues to, but Symbian is the most dominant player.&#8221;</p>
<p>USAGE &amp; BEHAVIOR: There are distinct and interesting differences depending on the geography. <strong>&#8220;In the Middle East, for example, people use our products like nothing else to meet people [and] enter the chat rooms. They treat those like mini-social networks, so it’s really going beyond the technology of just making a free call…</strong>.In the developed countries &#8212; Western Europe and North America &#8212; it’s all about being able to monitor your friends, having everyone in the same place, reading everyone’s status messages and being able to tap in and say &#8216;OK I want to get in contact with this person right now.&#8217;&#8221;</p>
<p>BUSINESS MODELS: Mobile marketing and advertising are candidates, but mobile CRM is highest on the radar. Even better if it involves brands. As Tobias put it: <strong>&#8220;A mobile social messaging application like ours is perfectly positioned to foster brand engagement.  It is something that we’re looking at because it’s an always on product,</strong> it’s a very intimate device that the product is based on and it is something that we are going to be exploring more in the next year.  It definitely makes sense, it has to be done right and it has to be with the user focus.&#8221;</p>
<p>NEW FEATURES IN THE PIPELINE: Look for some surprises and more mobile operator partnerships. Again, Tobias is understandably reserved. What we know: <strong>&#8220;There’ll be a whole bunch of features that are going to be built on top of location-based services that are being built out and become more contextually relevant.&#8221;</strong></p>
<p><strong><a href="http://www.msearchgroove.com/wp-content/uploads/2010/01/Nimbuzz-Location-Sharing-edit.jpg"><img class="aligncenter size-full wp-image-4440" title="Nimbuzz Location Sharing-edit" src="http://www.msearchgroove.com/wp-content/uploads/2010/01/Nimbuzz-Location-Sharing-edit.jpg" alt="Nimbuzz Location Sharing" /></a><br />
</strong></p>
<p><strong>My take:</strong> Hmmmm… contextual relevancy is an element of a range of exciting – and potentially lucrative –services.</p>
<p>So, will Nimbuzz join the group of hot mobile location-sharing services that includes Foursquare, Gowalla, Brightkite and Loopt – to name a few?</p>
<p>It&#8217;s a tough one to call, but Nimbuzz could make the move.</p>
<p>What does Nimbuzz think? Tobias is understandably tight-lipped but his admiration for companies like Foursquare and plans to add &#8220;similar features&#8221; comes through loud and clear. As he puts it: <strong>&#8220;It&#8217;s about moving beyond the technology and doing that face-to-face meeting. [It's about] what we can do to make that easier and aid users in using that feature and making real-life interactions happen through our application.&#8221;</strong></p>
<p>Communication and community are baked into the app, and <strong>a whopping 98 percent of people who use it recommend it to a friend.</strong> That keeps Nimbuzz&#8217; marketing budget down and boosts its viral appeal. <strong>Surely those metrics lay the groundwork for a more ambitious strategy and a new ecosystem around personal recommendations of real-life places and establishments…</strong></p>
<p><strong>Listen to podcast here [15:50]</strong></p>
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		<title>PODCAST With Amdocs ChangingWorlds: Make Way For App Emporiums; Will Personalization Boost Sales?</title>
		<link>http://www.msearchgroove.com/2009/12/09/podcast-with-amdocs-changingworlds-make-way-for-app-emporiums-will-personalization-clinch-the-sale/</link>
		<comments>http://www.msearchgroove.com/2009/12/09/podcast-with-amdocs-changingworlds-make-way-for-app-emporiums-will-personalization-clinch-the-sale/#comments</comments>
		<pubDate>Wed, 09 Dec 2009 18:06:27 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Content Discovery]]></category>
		<category><![CDATA[Mobile Advertising]]></category>
		<category><![CDATA[Mobile Research]]></category>
		<category><![CDATA[Netsize Guide]]></category>
		<category><![CDATA[Personalization]]></category>
		<category><![CDATA[Podcasts]]></category>
		<category><![CDATA[Recommendation]]></category>
		<category><![CDATA[Android]]></category>
		<category><![CDATA[app store]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[Bada]]></category>
		<category><![CDATA[BlackBerry]]></category>
		<category><![CDATA[changingworlds]]></category>
		<category><![CDATA[convergence]]></category>
		<category><![CDATA[developers]]></category>
		<category><![CDATA[DN Capital]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[Java]]></category>
		<category><![CDATA[Mobile Internet]]></category>
		<category><![CDATA[Orange]]></category>
		<category><![CDATA[podcast]]></category>
		<category><![CDATA[Samsung]]></category>
		<category><![CDATA[Symbina]]></category>
		<category><![CDATA[vertical apps]]></category>
		<category><![CDATA[VisionMobile]]></category>
		<category><![CDATA[Windows Mobile]]></category>

		<guid isPermaLink="false">http://www.msearchgroove.com/?p=4187</guid>
		<description><![CDATA[<a href="http://www.msearchgroove.com/wp-content/uploads/2009/12/app-avalanche.jpg"><img class="alignleft size-full wp-image-4194" title="app avalanche" src="http://www.msearchgroove.com/wp-content/uploads/2009/12/app-avalanche.jpg" alt="app avalanche" /></a>"It’s all about apps!" That is the message that has come through in dozens of recent briefings and interviews (many of which will be include in the chapter I am writing about app store business models for the ]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.msearchgroove.com/wp-content/uploads/2009/12/app-avalanche.jpg"><img class="alignleft size-full wp-image-4194" title="app avalanche" src="http://www.msearchgroove.com/wp-content/uploads/2009/12/app-avalanche.jpg" alt="app avalanche" /></a>&#8220;It’s all about apps!&#8221; That is the message that has come through in dozens of recent briefings and interviews (many of which will be include in the chapter I am writing about app store business models for the <a href="http://www.msearchgroove.com/2009/12/07/msg-wraps-up-netsize-guide-2010-reveals-fav-scoops-sexy-quotes-from-getjar-flirtomatic-sony-ericsson/" target="_blank"><strong>Netsize Guide</strong></a>.) At this juncture, I am pleased to report the chapter will also feature an introduction by <strong>Andreas Constantinou, Director of  <a href="http://www.visionmobile.com/blog/" target="_blank">VisionMobile</a></strong>, a market analysis and strategy firm, that summarizes his unique views on what <a href="http://www.visionmobile.com/blog/2009/10/mobile-app-stores-the-next-two-years/" target="_blank">will make an app store fly – or fail</a> – and why.</p>
<p>I suspect his <a href="http://www.visionmobile.com/blog/2009/10/mobile-app-stores-the-next-two-years/" target="_blank">thought-provoking blog</a> will do more than set the tone for my book; it will impact the app store debate that will likely dominate 2010. Just look at the recent raft of app announcements: Analyst firm IDC predicts there will be <strong>more than 300,000 iPhone apps</strong> by the end of next year, compared to 75,000 Android apps; Samsung takes the wraps off its <strong>Bada app platform</strong>; and (just today) <a href="http://www.mobile-ent.biz/news/35326/Orange-launches-App-Shop-for-1m-customers?utm_source=feedburner&amp;utm_medium=feed&amp;utm_campaign=Feed%3A+mobile-ent%2FcyPp+%28Mobile+Entertainment+news+with+www.mobile-ent.biz%29" target="_blank">Orange officially opens its app store</a> to users in the U.K. and France, offering more than 5,000 apps for Java, Android, BlackBerry, Symbian and Windows Mobile.</p>
<p>Connect the dots, and the avalanche of apps turns up the pressure on providers and mobile operators to be good retailers and put stuff we&#8217;re likely to appreciate where we can find and buy it. Common sense really.</p>
<p>Or is it? Not is we consider the statement from <a href="http://www.dncapital.com/inv_team_marovac.cfm" target="_blank">Nenad Marovac, Managing Partner, DN Capital</a>, who was speaking at <a href="http://www.mobileheroes.net/" target="_blank">Heroes of the Mobile Screen</a> earlier this week, In his view, <strong>&#8220;Operators should be pipes and shut up.&#8221;</strong> Hmmm… not much room in that model for mobile operators to wield the stockpile of analytics they collect (such as our browsing patterns and past purchases) to present us with a selection of apps we&#8217;re likely to appreciate.</p>
<p>In preparation for my own industry report on personalization and recommendation I have spent the last weeks interviewing a who’s who of industry players and their customers (mobile operators/service providers) who are convinced  the company with the most (and best) data wins. It&#8217;s a battle between operators (really smart pipes) and aggregators (Google &amp; Co.) – and personalization and recommendation could just be the capabilities that distinguishes the leaders from the also-rans.</p>
<p><a href="http://www.msearchgroove.com/wp-content/uploads/2009/11/stephen-oman-changingworlds.jpg"><img class="alignleft size-full wp-image-3932" title="stephen oman changingworlds" src="http://www.msearchgroove.com/wp-content/uploads/2009/11/stephen-oman-changingworlds.jpg" alt="stephen oman changingworlds" /></a>With that in mind, we continue MSG’s special podcast series on the top players in personalization, and conclude with Part 2 of my interview with <strong>Stephen Oman, Amdocs ChangingWorlds Worldwide Director Sales Engineering.</strong> Changing Worlds is an Irish provider of personalization technology that was recently acquired by Amdocs and is now part of Amdocs Interactive.</p>
<p><a href="http://www.msearchgroove.com/2009/11/11/podcast-changingworldsamdocs-interactive-reveals-real-impact-of-personalization-on-mobile-advertising-ctrs-google-shows-mobile-advertising-is-hot-again-but-will-personalization-make-the-market-s/" target="_blank">In Part 1 </a>we dissected the content discovery dilemma, looked at on-portal challenges and examined the results of the company&#8217;s recent study that underlined the importance of personalization in determining and delivering mobile advertising.</p>
<p>In part 2 we explore personalization off-portal and across app stores.</p>
<p>ROLE OF THE MOBILE OPERATOR: As Stephen sees it: the operator has a spot at the &#8220;center of the Internet.&#8221; Their job: &#8220;helping the subscriber to go on to the Internet, helping them find the right content, helping them with additional suggestions which they might be interested in, and so on.  In doing that, they’re becoming if you like a partner to the subscriber when they are browsing the internet.&#8221; So, there’s an opportunity here for the operator to <strong>&#8220;set themselves up in essence as the home page for the mobile Internet for their subscribers.&#8221;</strong></p>
<p>APP STORES: In many ways, it&#8217;s a repeat of the content discovery problems we know from on-portal. <strong>But it&#8217;s also an issue that independent developers will also face as they try to engage people and compete with similar, rival apps across the store.</strong> As Stephen puts it: Making an effort to personalize the content will &#8220;help people find more niche types of applications that may exist, and that would never appear in the what’s hot today or what’s in the top 10 for today.&#8221;</p>
<p>LONG-TAIL VERTICAL APP SCHEMES: Reports show that many apps downloaded are actually productivity apps. Additionally, apps are being downloaded by professionals in line with their professions. <strong>So, will we see a plethora of app stores split across lines such as task (apps to do &#8220;x&#8221;) or jobs (apps for doctors, for example)?</strong> Stephen was intrigued by the idea and agrees that we will likely see the launch of vertical app stores (similar to the vertical content portals that offered only ringtones or wallpapers). &#8220;It’s pretty much the same as you see in retail, you do have retail stores that sell pretty much everything, but you also have niche retail stores that cater for particular audiences.&#8221;</p>
<p>THE GROWTH OPPORTUNITY: In a word: convergence. &#8220;Increasingly the mobile operators’ customers are expecting and demanding that if you like connected lifestyle….Crucially, they’re <strong>looking to be able to access services across many different devices:</strong> their mobile phone, online, through their TV, through digital TV, and that convergence of access is essentially going to improve and drive growth in the mobile digital economy.&#8221;</p>
<p><em>Editor&#8217;s note:</em> This special focus on personalization and recommendation continues in the New Year with a look at a <strong>cool new recommendation company coming out of stealth mode</strong> and an analysis of <strong>Novarra.</strong> I had to reschedule this one a few times, but this time it is timed to some important news. <em>Not one to miss!</em></p>
<p>Disclaimer: ChangingWorlds is not an MSG supporter.  However, MSG has published a by-lined thought leadership column authored by a ChangingWorlds senior executive. MSG has also participated in an invitation-only  thought leadership event organized by Amdocs.</p>
<p><strong>Listen to the podcast here. [15:12]</strong></p>
<p>Related posts:</p>
<h3 id="post-3928"><a title="Permanent Link to PODCAST: ChangingWorlds Reveals Real Impact Of Personalization On Mobile Advertising CTRs; Google Shows Mobile Advertising Is Hot (Again), But Will Personalization Make The Market Sizzle?" rel="bookmark" href="../2009/11/11/podcast-changingworldsamdocs-interactive-reveals-real-impact-of-personalization-on-mobile-advertising-ctrs-google-shows-mobile-advertising-is-hot-again-but-will-personalization-make-the-market-s/">PODCAST: ChangingWorlds Reveals Real Impact Of Personalization On Mobile Advertising CTRs; Google Shows Mobile Advertising Is Hot (Again), But Will Personalization Make The Market Sizzle?</a></h3>
<h3 id="post-3004"><a title="Permanent Link to SPECIAL REPORT: GETTING PERSONAL Openwave Adds Mobile Analytics; Are Gateway Providers The Ones To Watch? PLUS New Report/Project With GigaOM Pro" rel="bookmark" href="../2009/11/11/2009/08/19/special-report-getting-personal-openwave-adds-mobile-analytics-are-gateway-providers-the-ones-to-watch-plus-new-reportproject-with-gigaom-pro/">SPECIAL REPORT: GETTING PERSONAL Openwave Adds Mobile Analytics; Are Gateway Providers The Ones To Watch? PLUS New Report/Project With GigaOM Pro</a></h3>
<h3 id="post-2953"><a title="Permanent Link to PODCAST: Bytemobile CMO Adrian Hall: Operators’ Can Win On Personalization; Does A Widget Bar Do One Better Than An App Store?" rel="bookmark" href="../2009/11/11/2009/08/03/podcast-bytemobile-cmo-adrian-hall-operators-can-win-on-personalization-does-a-widget-bar-do-one-better-than-an-app-store/">PODCAST: Bytemobile CMO Adrian Hall: Operators’ Can Win On Personalization; Does A Widget Bar Do One Better Than An App Store?</a></h3>
<h3 id="post-2715"><a title="Permanent Link to MSG DEBUT VIDEO: Xiam Talks Targeting &amp; Filtering; Make Way For The Personalized Web!" rel="bookmark" href="../2009/11/11/2009/05/28/msg-debut-video-xiam-talks-targeting-make-way-for-the-personalized-web/">MSG DEBUT VIDEO: Xiam Talks Targeting &amp; Filtering; Make Way For The Personalized Web!</a></h3>
<h3 id="post-905"><a title="Permanent Link to GUEST COLUMN:Using Personalization To Pump Up The Volume &amp; Increase The Value Of The Mobile Internet" rel="bookmark" href="../2009/11/11/2008/05/12/guest-columnusing-personalization-to-pump-up-the-volume-increase-the-value-of-the-mobile-internet/">GUEST COLUMN:Using Personalization To Pump Up The Volume &amp; Increase The Value Of The Mobile Internet</a></h3>
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		<title>PODCAST: Reality-Check For Mobile Industry Execs; Do You Have The Courage To Hear What Youth Really Think Of Your Offer?</title>
		<link>http://www.msearchgroove.com/2009/12/03/podcast-reality-check-for-mobile-industry-execs-do-you-have-the-courage-to-hear-what-youth-really-think-of-your-offer/</link>
		<comments>http://www.msearchgroove.com/2009/12/03/podcast-reality-check-for-mobile-industry-execs-do-you-have-the-courage-to-hear-what-youth-really-think-of-your-offer/#comments</comments>
		<pubDate>Thu, 03 Dec 2009 16:52:33 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[Mobile Research]]></category>
		<category><![CDATA[Podcasts]]></category>
		<category><![CDATA[Usability]]></category>
		<category><![CDATA[Web 2.0]]></category>
		<category><![CDATA[digital youth]]></category>
		<category><![CDATA[dragon's den]]></category>
		<category><![CDATA[Heroes of the Mobile Screen]]></category>

		<guid isPermaLink="false">http://www.msearchgroove.com/?p=4118</guid>
		<description><![CDATA[<a href="http://www.msearchgroove.com/wp-content/uploads/2009/12/dragons-den-youth.jpg"><img class="aligncenter size-full wp-image-4121" title="dragons den youth" src="http://www.msearchgroove.com/wp-content/uploads/2009/12/dragons-den-youth.jpg" alt="dragons den youth" />
<p></a>Give the customers what they want? It's an admirable goal, but it can all go wrong if you don't provide a proper feedback loop. There are many ways to tackle usability testing, but a fresh approach comes from <a href="http://juliashalet.wordpress.com/" target="_blank">Julia Shalet,</a> who heads up the 
]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.msearchgroove.com/wp-content/uploads/2009/12/dragons-den-youth.jpg"><img class="aligncenter size-full wp-image-4121" title="dragons den youth" src="http://www.msearchgroove.com/wp-content/uploads/2009/12/dragons-den-youth.jpg" alt="dragons den youth" /></a></p>
<p>Give the customers what they want? It&#8217;s an admirable goal, but it can all go wrong if you don&#8217;t provide a proper feedback loop. There are many ways to tackle usability testing, but a fresh approach comes from <a href="http://juliashalet.wordpress.com/" target="_blank">Julia Shalet,</a> who heads up the <strong>Digital Youth Project</strong>.</p>
<p>By way of background, Julia helps companies in the youth sector by engaging teenagers in innovative research formats. The result is a critical reality-check for products and services as well as an exciting knowledge-sharing exercise (execs get information to help them develop their offering and young people learn more about how businesses are run and ideas are realized.). With over 15 years experience in the industry, Julia has worked with clients including T-Mobile, Weeworld.com, Hertfordshire Careers Services and a variety of Internet and mobile start-ups. In 2007 she was named in Harper’s Bazaar &#8220;Top 40 entrepreneurs under the age of 40.&#8221;</p>
<p>During <a href="http://www.mobileheroes.net/" target="_blank">Heroes of the Mobile Screen (HOTMS)</a>, a grassroots mobile conference that brings together the people and topics people &#8211; not just industry &#8211; wants to hear, Julia will bring in <a href="http://www.mobileheroes.net/Programme" target="_blank">a panel of Teenage Dragons</a> for a <a href="http://en.wikipedia.org/wiki/Dragons%27_Den" target="_blank">Dragon&#8217;s Den</a> session. Together the teens will test mobile gadgets and services, and provide painfully honest feedback. Yes, truth can hurt.</p>
<p>I caught up with Julia to find out more about her business, her approach and what she and industry execs have learned from connecting with the Teenage Dragons. A surprise to both of us: some of the teens experienced problems while preparing for the conference. They were asked to upload images and information via DropBox so that HOTMS organizers can project them on the screen during the session.<em> Hmmm – perhaps DropBox should contact Julia for a reality-check and schedule a testing session with her group of students.</em></p>
<p>It&#8217;s a lively podcast with an anecdote involving a mobile exec who tested his mobile phone multiplayer game (one that invites people to create and play a game in real-life). I won&#8217;t give it all away – but let&#8217;s just say that the teenagers found it underwhelming and quite <a href="http://www.urbandictionary.com/define.php?term=Naff" target="_blank">&#8220;naff.&#8221;</a></p>
<p><strong>The takeaway: ALWAYS check what you think is cool with real people. You might be surprised.</strong></p>
<p>Listen to the podcast here. [11:00]</p>
<p>NOTE; Heroes of the Mobile Screen is shaping up to be a top-notch, sell-out event. Some tickets are still available &#8211; and some 60 passes to Mobile World Congress will be awarded to paying delegates in a prize draw. For more information, check out the <a href="http://www.mobileheroes.net/" target="_blank">event website here</a> or follow the excitement on Twitter (@hotms).</p>
<p>Disclaimer: MSearchGroove is a media partner and has agreed to promote the event in a short series of exclusive of podcasts (created and produced by MSG host Peggy Anne Salz).</p>
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		<title>MOBILE GROOVE PODCAST: It&#8217;s ALL about Google!; Google&#8217;s Plan To Dominate Mobile; Why Are Android Orders/Sales A Mystery?</title>
		<link>http://www.msearchgroove.com/2009/11/27/mobile-groove-podcast-its-all-about-googlegoogles-plan-to-dominate-mobile-why-are-android-orderssales-a-mystery-new-valuations-volumes-will-benefit-all-ad-networks-we-salute-media-gon/</link>
		<comments>http://www.msearchgroove.com/2009/11/27/mobile-groove-podcast-its-all-about-googlegoogles-plan-to-dominate-mobile-why-are-android-orderssales-a-mystery-new-valuations-volumes-will-benefit-all-ad-networks-we-salute-media-gon/#comments</comments>
		<pubDate>Fri, 27 Nov 2009 18:54:11 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Mobile Advertising]]></category>
		<category><![CDATA[Podcasts]]></category>
		<category><![CDATA[ACCEL Partners]]></category>
		<category><![CDATA[AdMob]]></category>
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		<guid isPermaLink="false">http://www.msearchgroove.com/?p=4054</guid>
		<description><![CDATA[<a href="http://www.msearchgroove.com/wp-content/uploads/2009/11/rock-chicks-in-mobile2.jpg"><img class="aligncenter size-full wp-image-4065" title="rock chicks in mobile" src="http://www.msearchgroove.com/wp-content/uploads/2009/11/rock-chicks-in-mobile2.jpg" alt="rock chicks in mobile " /></a>Another edgy podcast. We take a fresh look at the Google acquisition and zero in on the detail and data the market is missing. We also discuss the phenomenal popularity of Android apps and what can happen when Chrome and Android converge. Another hot topic: mobile valuations and what the AdMob]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.msearchgroove.com/wp-content/uploads/2009/11/rock-chicks-in-mobile2.jpg"><img class="aligncenter size-full wp-image-4065" title="rock chicks in mobile" src="http://www.msearchgroove.com/wp-content/uploads/2009/11/rock-chicks-in-mobile2.jpg" alt="rock chicks in mobile " /></a>Another edgy podcast. We take a fresh look at the Google acquisition and zero in on the detail and data the market is missing. We also discuss the phenomenal popularity of Android apps and what can happen when Chrome and Android converge. Another hot topic: mobile valuations and what the AdMob acquisition means other ad networks moving forward. Finally, we raise our goblets of Rock to European media companies that (unlike many U.S. publishers) have mobile strategies in place that are sure to pay off – big time!</p>
<p>Mobile Groove — the monthly podcast I produce with <strong>Inma Martinez,</strong> leading digital media strategist, “free radical” and advisor to venture capitalists — zeroes in on Google, dissecting its mobile strategy and asking some uncomfortable questions.</p>
<p>ANDROID SHIPMENTS</p>
<p>There&#8217;s no denying the phenomenal popularity of Android apps. <strong>But how many Android devices have shipped and how big is the Android market – really? </strong>Great questions and we wish we had the answers. For some reason, it&#8217;s radio silence at Dell and across the 10+ manufacturers in the Open Handset Alliance. Inma will continue to dig for facts and figures, but right now your guess is as good as ours. Listen in and let us know.</p>
<p>GOOGLE&#8217;S GAIN</p>
<p>Google snaps up AdMob for $750 million in stock. Is Google banking on a boom in mobile advertising? Or does this latest spree (AdMob and Gizmo5) lay the groundwork for a much larger (and much smarter) scheme to dominate mobile? Inma&#8217;s take: Google is doing more than acquiring capabilities to take on rivals (Gizmo5 allows Google to take on Skye, for example). <strong>&#8220;The Web giant is buying up distribution relationships with mobile publishers – even if it has to buy it at a loss.&#8221;</strong> (By way of background, AdMob served ads for more than 15,000 mobile Web sites and applications worldwide with a sharp focus on iPhone apps.)</p>
<p>RIVAL AD NETWORKS</p>
<p>AdMob&#8217;s price tag sends a clear message to the market: no one (!) can offer a cheaper price for a mobile ad network that has created similar value. What does this mean for Millennial Media, JumpTap and other ad networks making their mark? And while we&#8217;re at it: <strong>what is the impact on mobile valuations – period?</strong> Inma is looking forward to huge deals that show mobile is a serious and solid industry.</p>
<p>GOBLET OF ROCK</p>
<p>This time we salute Europe&#8217;s media superstars for harnessing mobile to produce fantastic results. From great apps to sharp monetization strategies European publishers are showing they &#8220;get&#8221; mobile. Inma’s pick: <strong>The Daily Telegraph and an awesome iPhone app</strong> she encourages us all to take out for a spin. Since I&#8217;m still reeling from an excellent presentation I recall from the last Mobile Marketing Forum in Berlin,<strong> I raise mine to The BBC – specifically, BBC World and Tom Bowman, VP Strategy and Operations, BBC Advertising Sales. </strong>In addition to developing a cross-platform strategy that has placed mobile in the middle from the get-go – it has also monetized it through mobile advertising with fantastic results. This approach has allowed the BBC to become a Broadcaster 2.0. (More details on the BBC World mobile advertising strategy and the results it has delivered to date in <a href="http://www.econtentmag.com/Articles/Column/Agile-Minds/Getting-the-Mobile-Ad-Message-58074.htm" target="_blank">my bi-monthly column</a> for my favorite trade publication, <a href="http://www.econtentmag.com/" target="_blank">EContent magazine</a>. You can read all the columns <a href="http://www.econtentmag.com/Columns/106-Agile-Minds.htm" target="_blank">here</a>.)</p>
<p>On the occasion of so much excitement in the mobile space <strong>Inma also raises a second goblet of Rock to <a href="http://www.accel.com/index.php" target="_blank">ACCEL Partners</a></strong>, for taking the dive and staying dedicated to mobile. By way of background, ACCEL recently sold two of its portfolio start-ups for a total of <strong>$1.5 billion</strong>. (AdMob went to Google for $750 million in stock and Playfish went to games publisher Electronic Arts for about $300 million.)</p>
<p>Until next time – keep it fun!</p>
<p><strong>Listen to the podcast here, [17:27]</strong></p>
<p><strong><br />
</strong></p>
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			<wfw:commentRss>http://www.msearchgroove.com/2009/11/27/mobile-groove-podcast-its-all-about-googlegoogles-plan-to-dominate-mobile-why-are-android-orderssales-a-mystery-new-valuations-volumes-will-benefit-all-ad-networks-we-salute-media-gon/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
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		<title>PODCAST: ChangingWorlds Reveals Real Impact Of Personalization On Mobile Advertising CTRs; Google Shows Mobile Advertising Is Hot (Again), But Will Personalization Make The Market Sizzle?</title>
		<link>http://www.msearchgroove.com/2009/11/11/podcast-changingworldsamdocs-interactive-reveals-real-impact-of-personalization-on-mobile-advertising-ctrs-google-shows-mobile-advertising-is-hot-again-but-will-personalization-make-the-market-s/</link>
		<comments>http://www.msearchgroove.com/2009/11/11/podcast-changingworldsamdocs-interactive-reveals-real-impact-of-personalization-on-mobile-advertising-ctrs-google-shows-mobile-advertising-is-hot-again-but-will-personalization-make-the-market-s/#comments</comments>
		<pubDate>Wed, 11 Nov 2009 20:51:15 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Content Discovery]]></category>
		<category><![CDATA[Data Points]]></category>
		<category><![CDATA[Mobile Advertising]]></category>
		<category><![CDATA[Mobile Research]]></category>
		<category><![CDATA[Personalization]]></category>
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		<category><![CDATA[Google]]></category>
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		<category><![CDATA[mobile CRM]]></category>
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		<category><![CDATA[O2]]></category>
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		<category><![CDATA[Telefonica]]></category>
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		<guid isPermaLink="false">http://www.msearchgroove.com/?p=3928</guid>
		<description><![CDATA[<em>In brief: The MSG special report on content/advertising personalization continues with <a href="http://changingworlds.telecomtv.com/webinar/" target="_blank">ChangingWorlds</a>, an Amdocs company, and includes a review of the company's recent road test of personalized mobile advertising across more than 200,000 people over a four-month period.</em>

<p>In preparation for my own industry report on personalization and recommendation I have spent the last weeks interviewing a who's who of industry players and their customers (mobile operators/service providers), companies that are ]]></description>
			<content:encoded><![CDATA[<p><em>In brief: The MSG special report on content/advertising personalization continues with <a href="http://changingworlds.telecomtv.com/webinar/" target="_blank">ChangingWorlds</a>, an Amdocs company, and includes a review of the company&#8217;s recent road test of personalized mobile advertising across more than 200,000 people over a four-month period.</em></p>
<p>In preparation for my own industry report on personalization and recommendation I have spent the last weeks interviewing a who&#8217;s who of industry players and their customers (mobile operators/service providers), companies that are connecting the bread crumb trail we leave behind (browsing behavior, personal preferences, purchasing patterns) with an aim to delivering the right content/ad to the right person. Even better it&#8217;s in the right context. We&#8217;re not there yet, but the race is on.</p>
<p>My research uncovered a slew of companies sharpening their focus on collecting/collating/combining subscriber intelligence – mostly in partnership with mobile operators &#8212;  for the delivery of content and advertising individuals are likely to appreciate based on their interests and those of their community. This special report profiles the players at the top of my radar</p>
<p>ADMOB, GOOGLE &amp; DATA</p>
<p>I&#8217;ll have my take on the <strong>Google acquisition of AdMob later this week</strong> (doing a few more calls with sources). But if Google snapping up AdMob is the equivalent of the &#8220;shot heard round the world&#8221; for mobile advertising, then expect the battle to be fought on the territory at the intersection between content and context (the space where players can offer/boost reach AND targeting) will have the competitive edge. Granted, Google benefits from AdMob&#8217;s ability to deliver improved targeting, its deep understanding of mobile and expertise in formats that go beyond banners, but the end-game is all about <strong>intelligence</strong>.</p>
<p>This <a href="http://www.ianschafer.com/2009/11/why-googles-acquisition-of-admob-isnt-just-about-advertising.html" target="_blank">insightful post from Ian Schafer,</a> CEO of Deep Focus, an interactive marketing agency, sums it up best:</p>
<p><em>&#8220;With the acquisition of AdMob, Google now has access to usage data of many of the most popular mobile apps &#8212; especially the apps in the iTunes App Store. For iPhones. If Google is taking on Apple for mobile OS market share, they just scored a huge competitive advantage. <strong>Google will know more details than ever about how people are using iPhone apps, how they are engaging with advertising within those apps, and users loyalty to those apps.&#8221;</strong></em></p>
<p>So, if mobile advertising is hot, then expect the mobile personalization space to sizzle.</p>
<p>AMDOCS CHANGINGWORLDS CORPORATE DNA</p>
<p>The timing couldn&#8217;t be better to continue MSG&#8217;s special podcast series on the top players in personalization. We kicked off with segments on Openwave and Bytemobile, and continue with <a href="http://amdocsinteractive.com/" target="_blank">Amdocs ChangingWorlds,</a> an Irish provider of personalization technology that was recently acquired by Amdocs and is now part of Amdocs Interactive.</p>
<p>By way of background, Amdocs ChangingWorlds&#8217; flagship offer is its ClixSmart platform – a solution designed to provide individual consumers with &#8220;proactive recommendation of content based on their preferences and context.&#8221; In a nutshell, ChangingWorlds&#8217; ClixSmart platform includes a variety of solutions in areas such as content recommendation, mobile search and mobile advertising. Sitting at the core of this platform is a profiling and personalization engine that is capable of capturing subscriber intelligence by automatically monitoring the implicit behavior of how users use and navigate the mobile Web. The solution has been deployed by 50+ mobile operators around the world.</p>
<p>Data from Amdocs ChangingWorlds demonstrates that mobile operator customers that have deployed its personalization technology see an improvement in their bottom line and in the quality of the mobile Internet experience they provide. <strong>But it&#8217;s not just about delivering content people are likely to appreciate; it&#8217;s about the wider opportunities around enabling the delivery of more relevant mobile advertising. </strong></p>
<p>PODCAST INTERVIEW</p>
<p>To this end Amdocs ChangingWorlds has developed <strong>Ad Personalizer</strong>, a solution that brings advertising into play, combining the company&#8217;s own Relevance Engine with the learned preferences of mobile users to identify, select and deliver more relevant advertising. But does it optimize inventory throughput and click-through rates (CTR)? I can&#8217;t judge from my vantage point (I&#8217;m hoping to get more from my interviews with mobile operators). But I can deep-dive into some stats and a study of relevance in mobile advertising to understand the technology and the results.</p>
<p><a href="http://www.msearchgroove.com/wp-content/uploads/2009/11/stephen-oman-changingworlds.jpg"><img class="alignleft size-full wp-image-3932" title="stephen oman changingworlds" src="http://www.msearchgroove.com/wp-content/uploads/2009/11/stephen-oman-changingworlds.jpg" alt="stephen oman changingworlds" /></a>I caught up with <strong>Stephen Oman, Amdocs ChangingWorlds Worldwide Director Sales Engineering</strong>,to talk about the purpose of mobile advertising, the value of personalization and the impact of the open mobile Web (off-portal and the proliferation of app stores) on both. In part 1 of this two-part podcast series Stephen walks us through some surprising findings and key data points.</p>
<p>PROFILING: By looking at individual profiles and profiles of like-minded people Amdocs ChangingWorlds builds up a an Ad Signature, &#8220;a blueprint of an advertisement that describes the audience that is responsive to this particular advertisement based on who sees the ad, who clicks on the ad and who ignores the ad.&#8221; Because the system learns in real-time, it can change the ads shown people on the fly. &#8220;<strong>We take into consideration that user preferences change over time and this is where the artificial intelligence-based profiling really has its strength.&#8221;</strong> Picking up clues on what people like and dislike &#8220;we can determine which audience is right for the message.&#8221;</p>
<p>RESEARCH RESULTS: Stephen deep-dives in to the methodology and findings of a study looking at the behavior of 200,000 people over a four-month period. The data is more pertinent now than ever because it underlines the pivotal importance of personalization in the scheme of things. The takeaway: <strong>personalized targeted adverts are, on average, almost twice as effective as traditional ad targeting</strong> (according to where the individual lives, for example).</p>
<p><a href="http://www.msearchgroove.com/wp-content/uploads/2009/11/changing-worlds-ad-personalizer.jpg"><img class="aligncenter size-full wp-image-3937" title="changing worlds ad personalizer" src="http://www.msearchgroove.com/wp-content/uploads/2009/11/changing-worlds-ad-personalizer.jpg" alt="changingworlds amdocs interactive mobile advertising relevancy study" /></a></p>
<p>TELEFONICA O2 &amp; VODAFONE: Stephen tells me both mobile operators reported a positive knock-on effect after implementing personalization. On-portal browsing showed an increase, as did the rate of opt-in to receive personalized services.<strong> In the case of Telefonica O2, &#8220;over 95 percent of mobile subscribers have opted in to receive these personalized services.&#8221;</strong></p>
<p><strong>My take: </strong>When it comes to turning mobile advertising into a viable business, relevancy (not reach) will likely separate the leaders from the also-rans. Targeting may not be a must-have of marketing messages on platforms such as the PC, but on our mobile phones (personal devices) the rules of engagement are shaping up to be quite different. My various mobile advertising research projects (which have included survey of real people) and my current ebook (where I interview players up and down the value chain) arrive at a similar conclusion: solutions that can connect the dots to deliver/draw our attention to content/apps/advertising that are in tune with our individual preferences will have a central role in the strategies pursued by mobile operators, mobile content/app retailers – and a slew of companies in between. The opportunity I hear less about is mobile CRM. It&#8217;s great to deliver a targeted message but the ability to adapt the message to an individual&#8217;s evolving tastes/preferences/desires is surely the approach that clinches the deal.</p>
<p>The MSG special report on personalization technologies continues next month with Part 2 of the interview with Stephen Oman.</p>
<p>After that we look at the <strong>all-new Novarra,</strong> a company that has cleverly and quietly aligned its server/micro-browser capabilities to focus on a much broader agenda. It&#8217;s all about providing operators, handset makers and Internet brands the technology and know-how to create new services and revenue streams (with the help of in-network intelligence, mobile Internet click-stream analytics and context information from Novarra).</p>
<p><strong>Listen to the Amdocs ChangingWorlds podcast here. [16:05]</strong></p>
<p>Related posts:</p>
<h3 id="post-3004"><a title="Permanent Link to SPECIAL REPORT: GETTING PERSONAL Openwave Adds Mobile Analytics; Are Gateway Providers The Ones To Watch? PLUS New Report/Project With GigaOM Pro" rel="bookmark" href="../2009/08/19/special-report-getting-personal-openwave-adds-mobile-analytics-are-gateway-providers-the-ones-to-watch-plus-new-reportproject-with-gigaom-pro/">SPECIAL REPORT: GETTING PERSONAL Openwave Adds Mobile Analytics; Are Gateway Providers The Ones To Watch? PLUS New Report/Project With GigaOM Pro</a></h3>
<h3 id="post-2953"><a title="Permanent Link to PODCAST: Bytemobile CMO Adrian Hall: Operators’ Can Win On Personalization; Does A Widget Bar Do One Better Than An App Store?" rel="bookmark" href="../2009/08/03/podcast-bytemobile-cmo-adrian-hall-operators-can-win-on-personalization-does-a-widget-bar-do-one-better-than-an-app-store/">PODCAST: Bytemobile CMO Adrian Hall: Operators’ Can Win On Personalization; Does A Widget Bar Do One Better Than An App Store?</a></h3>
<h3 id="post-2715"><a title="Permanent Link to MSG DEBUT VIDEO: Xiam Talks Targeting &amp; Filtering; Make Way For The Personalized Web!" rel="bookmark" href="../2009/05/28/msg-debut-video-xiam-talks-targeting-make-way-for-the-personalized-web/">MSG DEBUT VIDEO: Xiam Talks Targeting &amp; Filtering; Make Way For The Personalized Web!</a></h3>
<h3 id="post-905"><a title="Permanent Link to GUEST COLUMN:Using Personalization To Pump Up The Volume &amp; Increase The Value Of The Mobile Internet" rel="bookmark" href="../2008/05/12/guest-columnusing-personalization-to-pump-up-the-volume-increase-the-value-of-the-mobile-internet/">GUEST COLUMN:Using Personalization To Pump Up The Volume &amp; Increase The Value Of The Mobile Internet</a></h3>
<p>Disclaimer: ChangingWorlds is not an MSG supporter.  However, MSG has published a by-lined thought leadership column authored by a ChangingWorlds senior executive. MSG has also participated in an invitation-only  thought leadership event organized by Amdocs.</p>
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		<slash:comments>2</slash:comments>
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		<title>MOBILE GROOVE PODCAST: Nokia&#8217;s Risky Business With Apple &amp; Smart Acquisition Of Dopplr; Why Flirtomatic Leads The Pack; Money Is Tough To Come By &amp; We Salute Some Surprise Start-Ups</title>
		<link>http://www.msearchgroove.com/2009/11/02/mobile-groove-podcast-nokias-risky-business-with-apple-why-flirtomatic-leads-the-pack-money-is-tough-to-come-by-we-salute-some-surprise-start-ups/</link>
		<comments>http://www.msearchgroove.com/2009/11/02/mobile-groove-podcast-nokias-risky-business-with-apple-why-flirtomatic-leads-the-pack-money-is-tough-to-come-by-we-salute-some-surprise-start-ups/#comments</comments>
		<pubDate>Mon, 02 Nov 2009 11:22:32 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Mobile Content]]></category>
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		<guid isPermaLink="false">http://www.msearchgroove.com/?p=3849</guid>
		<description><![CDATA[<strong><a href="http://www.msearchgroove.com/wp-content/uploads/2009/11/mobile-groove-mike.jpg"><img class="alignleft size-full wp-image-3856" title="mobile groove mike" src="http://www.msearchgroove.com/wp-content/uploads/2009/11/mobile-groove-mike.jpg" alt="mobile groove mike" /></a>In brief:</strong> We have hard words and constructive advice for <strong>Nokia</strong>, hone in on what makes Flirtomatic a textbook case of how companies should approach mobile and discuss this year's deal flow. A preview of the upcoming podcast series looking at winners of the Smaato Mobile Advertising Awards 2009 (<strong>Flirtomatic, Aloqua, Waze, Yoose and SPBTV</strong>). We also raise our goblets of Rock to companies (rather than individuals) making mobile exciting: Spanish games start-up <a href="http://europe.lemonquest.com/" target="_blank">LemonQuest</a> and the line-up of cool companies in Augmented Reality (specifically, GeoVector and Layar) and visual recognition (Kooaba).
Mobile Groove -- the monthly podcast I produce with Inma Martinez, leading digital media strategist, "free radical" and advisor to venture capitalists -- is back. This time we kick off with a hard look at Nokia strategy and question the wisdom of its decision to sue Apple.]]></description>
			<content:encoded><![CDATA[<p><strong><a href="http://www.msearchgroove.com/wp-content/uploads/2009/11/mobile-groove-mike.jpg"><img class="alignleft size-full wp-image-3856" title="mobile groove mike" src="http://www.msearchgroove.com/wp-content/uploads/2009/11/mobile-groove-mike.jpg" alt="mobile groove mike" /></a>In brief:</strong> We have hard words and constructive advice for <strong>Nokia</strong>, hone in on what makes Flirtomatic a textbook case of how companies should approach mobile and discuss this year&#8217;s deal flow. A preview of the upcoming podcast series looking at winners of the Smaato Mobile Advertising Awards 2009 (<strong>Flirtomatic, Aloqua, Waze, Yoose and SPBTV</strong>). We also raise our goblets of Rock to companies (rather than individuals) making mobile exciting: Spanish games start-up <a href="http://europe.lemonquest.com/" target="_blank">LemonQuest</a> and the line-up of cool companies in Augmented Reality (specifically, GeoVector and Layar) and visual recognition (Kooaba).</p>
<p>Mobile Groove &#8212; the monthly podcast I produce with Inma Martinez, leading digital media strategist, &#8220;free radical&#8221; and advisor to venture capitalists &#8212; is back. This time we kick off with a hard look at Nokia strategy and question the wisdom of its decision to sue Apple.</p>
<p><a href="http://www.msearchgroove.com/wp-content/uploads/2009/09/women-in-mobile1.jpg"><img class="aligncenter size-full wp-image-3377" title="women-in-mobile1" src="http://www.msearchgroove.com/wp-content/uploads/2009/09/women-in-mobile1.jpg" alt="women in mobile" /></a></p>
<p>NOKIA, APPLE &amp; DOPPLR</p>
<p>Do shareholders see value in lawsuits?  We also piece together the logic behind the quick, quiet (and we think clever) acquisition of Dopplr, a social network company that lets members share personal and business travel plans and exchanging travel advice. Shame that Nokia&#8217;s marcomms did such a miserable job of communicating the real value of this move, leaving it to the likes of Tech Crunch to speculate and miss the plot. Are we on the mark? <strong>Listen in and let us know.</strong></p>
<p>FLIRTOMATIC</p>
<p>Picking up on the last program (where Inma salutes Mark Curtis and his team at Flirtomatic) we look examine the company&#8217;s tremendous track record and <a href="http://www.reuters.com/article/pressRelease/idUS123131+26-Oct-2009+BW20091026" target="_blank">recent expansion into the U.S</a>.</p>
<p>By way of background, the freemium flirt and fun service (with 1.5 million users and operations in the U.K., Germany and Australia) announced an agreement in late October with U.S. flat-rate carrier MetroPCS that positions Flirtomatic as the preferred mobile social networking service on the operator&#8217;s Mobile Web Portal. According to Flirtomatic stats, Flirtomatic mobile users log in around seven times and send over 30 messages each day, resulting in over 30 million messages each month and over 160 million WAP page views.</p>
<p>Why is Flirtomatic on a roll? One reason is Mark&#8217;s pragmatic approach to mobile. As Inma puts it: <strong>&#8220;Buzz is dead!&#8221; Mark didn&#8217;t drink the Kool-Aid – and neither did we. </strong></p>
<p>I&#8217;ll have more from Mark when we connect for a special podcast series looking at the line-up of companies that won the Smaato Mobile Advertising Award 2009 (Flirtomatic, Aloqua, Waze, Yoose and SPBTV).  My personal thanks to Neil Robertson from IF Communications for his help lining up audio interviews and his good work keeping me in the loop with Smaato and other companies in his growing roster of clients.</p>
<p>START-UP WOES</p>
<p>Matthäus Krzykowski over at VentureBeat (<a href="http://twitter.com/matthausk" target="_blank">@matthausk</a>) caught our eye with a Tweet (to the world, not us) asking why funding is tougher than ever to get. Inma reviews her deal flow to recount the mega investments in mobile. Her take: 2009 is the year that the Valley woke up to mobile. So, why is Europe in a slumber? Listen in and let us know what you think.</p>
<p>GOBLET OF ROCK</p>
<p>This time we change the format to salute companies and sectors that rock. Inma&#8217;s pick: Spanish start-up <a href="http://europe.lemonquest.com/">LemonQuest, </a>a global publisher of mobile games and personalization products for network operator portals. The real news (via <a href="http://www.pocketgamer.biz/r/PG.Biz/LemonQuest+news/news.asp?c=7138" target="_blank">PocketGamer</a>): &#8220;LemonQuest is planning to launch an ambitious massively multiplayer mobile game in the fourth quarter of this year, after recently acquiring a Chinese firm with the necessary technology (and 240,000 registered players).&#8221;</p>
<p>Researching the <a href="http://www.msearchgroove.com/2009/10/21/mandatory-reading-on-mobile-advertising-dos-meet-up-with-msg-in-november/" target="_blank">next Netsize Guide</a> has brought me in contact with some cool companies in <strong>Augmented Reality</strong> (namely, <a href="http://www.geovector.com/" target="_blank">GeoVector </a>and <a href="http://layar.com/" target="_blank">Layar</a>). Since I also focus the chapter on the future of mobile on image search and recognition, I must also toast <a href="http://www.kooaba.com/" target="_blank">Kooaba</a>, a company I have followed since the start.</p>
<p><em>Until next time – keep it fun!</em></p>
<p><strong><br />
Listen to the lively podcast here [17:47].</strong></p>
<p>The Mobile Groove series:</p>
<h3 id="post-3368"><em><a><em></em></a><em><a title="Permanent Link to PODCAST: Mobile Groove Continues With Blyk’s Media Strategy, Spotify’s Chances Against Apple, What Women Really Want PLUS Cool Startups From Mobilize &amp; Seedcamp" rel="bookmark" href="../2009/09/28/podcast-mobile-groove-continues-with-blyks-media-strategy-spotifys-chances-against-apple-what-women-really-want-plus-cool-startups-from-mobilize-seed-camp/">PODCAST: Mobile Groove Continues With Blyk’s Media Strategy, Spotify’s Chances Against Apple, What Women Really Want PLUS Cool Startups From Mobilize &amp; Seedcamp</a></em></em></h3>
<h3 id="post-3051"><a title="Permanent Link to PODCAST: Thought-Provoking Mobile Groove Series With Inma Martinez Debuts Today; Offers Inside Track On Industry Disasters, High-Flyers &amp; What’s Highest On Investor Radars" rel="bookmark" href="../2009/08/28/podcast-thought-provoking-mobile-groove-series-with-inma-martinez-debuts-today-offers-inside-track-on-industry-disasters-high-flyers-whats-highest-on-investor-radars/">PODCAST: Thought-Provoking Mobile Groove Series With Inma Martinez Debuts Today; Offers Inside Track On Industry Disasters, High-Flyers &amp; What’s Highest On Investor Radars</a></h3>
]]></content:encoded>
			<wfw:commentRss>http://www.msearchgroove.com/2009/11/02/mobile-groove-podcast-nokias-risky-business-with-apple-why-flirtomatic-leads-the-pack-money-is-tough-to-come-by-we-salute-some-surprise-start-ups/feed/</wfw:commentRss>
		<slash:comments>4</slash:comments>
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		<title>PODCAST: Mobile Groove Continues With Blyk&#8217;s Media Strategy, Spotify&#8217;s Chances Against Apple, What Women Really Want PLUS Cool Startups From Mobilize &amp; Seedcamp</title>
		<link>http://www.msearchgroove.com/2009/09/28/podcast-mobile-groove-continues-with-blyks-media-strategy-spotifys-chances-against-apple-what-women-really-want-plus-cool-startups-from-mobilize-seed-camp/</link>
		<comments>http://www.msearchgroove.com/2009/09/28/podcast-mobile-groove-continues-with-blyks-media-strategy-spotifys-chances-against-apple-what-women-really-want-plus-cool-startups-from-mobilize-seed-camp/#comments</comments>
		<pubDate>Sun, 27 Sep 2009 23:25:45 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Location-based services]]></category>
		<category><![CDATA[Mobile Advertising]]></category>
		<category><![CDATA[Mobile Social Networking]]></category>
		<category><![CDATA[Podcasts]]></category>
		<category><![CDATA[app store]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[Blyk]]></category>
		<category><![CDATA[eBuddy]]></category>
		<category><![CDATA[Flirtomatic]]></category>
		<category><![CDATA[iSkoot]]></category>
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		<category><![CDATA[Mobile Marketing]]></category>
		<category><![CDATA[Mobile Marketing Association]]></category>
		<category><![CDATA[Mobile Social Networks]]></category>
		<category><![CDATA[Mobilize]]></category>
		<category><![CDATA[Procter & Gamble]]></category>
		<category><![CDATA[Seedcamp]]></category>
		<category><![CDATA[Spotify]]></category>
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		<category><![CDATA[Vodafone 360]]></category>
		<category><![CDATA[VouChaCha]]></category>

		<guid isPermaLink="false">http://www.msearchgroove.com/?p=3368</guid>
		<description><![CDATA[<em>In brief: Inma Martinez - a leading digital media strategist, "free radical" and advisor to venture capitalists - is back for the second in the series. Following her last take on Blyk she comes back from lunch with <strong>Antti Öhrling, Blyk Co-Founder,</strong> with deep insights into the Blyk model. Other topics/companies include: <a href="http://www.vouchacha.com/index.php">VouChaCha</a> and other startups high on the radar;  social media buzz and Vodafone 360; a review of <strong>Mobilize</strong> and <strong>Mobile Marketing Forum Europe</strong>; the new mobile brain drain; and why developers need to tune into women. <strong>We salute Mark Curtis, founder of Flirtomatic; Dagmara Brylack (for innovative and thoughtful mobile campaigns at P&#38;G); and Mark "Mr. Mobile" Wächter,</strong> for his work to take the partnership between the Mobile Marketing Association (MMA) and the German Federal Association for the Digital Economy’s mobile division, the BVDW Section Mobile, to a new level.</em>

<em><a href="http://www.msearchgroove.com/wp-content/uploads/2009/09/women-in-mobile1.jpg"><img class="aligncenter size-full wp-image-3377" title="women-in-mobile1" src="http://www.msearchgroove.com/wp-content/uploads/2009/09/women-in-mobile1.jpg" alt="women in mobile" /></a>
</em>

Mobile Groove, the monthly podcast that focuses on the news and companies that matter most in mobile -- is back with a great line-up of topics and the usual mix of insights and outspoken observations from co-host Inma Martinez, my über-connected and always professional partner in crime. (We missed posting on Friday, but the reason for the delay will be clear when I take the wraps off an all-new MSearchGroove, so watch this space.)

Mobilize, the conference Inma attended in September, left a lasting impression. Her SWOT analysis: a great line-up of startups and a high level of energy and VC activity in the Valley. Where does this leave Europe? Inma (also based in London) connects the dots in some recent investor reports and concludes Europe may see its best and brightest in mobile "defect."<strong> Is the U.S. the place to be if you are a mobile entrepreneur? Listen in and let us know what you think.</strong>

Speaking of startups, Inma also outlines the highlights from <a href="http://seedcamp.com/">Seedcamp</a>, a program created to jumpstart the entrepreneurial community in Europe by connecting next generation developers and entrepreneurs with over 400 mentors from a top-tier network of company builders; including seed investors, serial entrepreneurs, product experts, HR and PR specialists, marketers, lawyers, recruiters, journalists and venture capitalists. One company that stood out: VouChaCha, a U.K. startup that delivers vouchers to your mobile phone. <strong>Where is the hold up in Europe and why aren't coupons a de facto part of our daily mobile routines (as they are in the U.S.)? You tell us! </strong>

Other  success stories Inma shares: <a href="http://www.flirtomatic.com/flirto/cls!C1/ginger/static/contact_us.jsp">Flirtomatic</a>, <a href="http://www.iskoot.com/">iScoot</a> and <a href="http://www.ebuddy.com/">eBuddy</a>.

CONTEXT MATTERS?

Will location-based services excite women? Well, we beg to disagree.]]></description>
			<content:encoded><![CDATA[<p><em>In brief: Inma Martinez &#8211; a leading digital media strategist, &#8220;free radical&#8221; and advisor to venture capitalists &#8211; is back for the second in the series. Following her last take on Blyk she comes back from lunch with <strong>Antti Öhrling, Blyk Co-Founder,</strong> with deep insights into the Blyk model. Other topics/companies include: <a href="http://www.vouchacha.com/index.php" target="_blank">VouChaCha</a> and other startups high on the radar;  social media buzz and Vodafone 360; a review of <strong>Mobilize</strong> and <strong>Mobile Marketing Forum Europe</strong>; the new mobile brain drain; and why developers need to tune into women. <strong>We salute Mark Curtis, founder of Flirtomatic; Dagmara Brylack (for innovative and thoughtful mobile campaigns at P&amp;G); and Mark &#8220;Mr. Mobile&#8221; Wächter,</strong> for his work to take the partnership between the Mobile Marketing Association (MMA) and the German Federal Association for the Digital Economy’s mobile division, the BVDW Section Mobile, to a new level.</em></p>
<p><em><a href="http://www.msearchgroove.com/wp-content/uploads/2009/09/women-in-mobile1.jpg"><img class="aligncenter size-full wp-image-3377" title="women-in-mobile1" src="http://www.msearchgroove.com/wp-content/uploads/2009/09/women-in-mobile1.jpg" alt="women in mobile" /></a><br />
</em></p>
<p>Mobile Groove, the monthly podcast that focuses on the news and companies that matter most in mobile &#8212; is back with a great line-up of topics and the usual mix of insights and outspoken observations from co-host Inma Martinez, my über-connected and always professional partner in crime. (We missed posting on Friday, but the reason for the delay will be clear when I take the wraps off an all-new MSearchGroove, so watch this space.)</p>
<p>Mobilize, the conference Inma attended in September, left a lasting impression. Her SWOT analysis: a great line-up of startups and a high level of energy and VC activity in the Valley. Where does this leave Europe? Inma (also based in London) connects the dots in some recent investor reports and concludes Europe may see its best and brightest in mobile &#8220;defect.&#8221;<strong> Is the U.S. the place to be if you are a mobile entrepreneur? Listen in and let us know what you think.</strong></p>
<p>Speaking of startups, Inma also outlines the highlights from <a href="http://seedcamp.com/">Seedcamp</a>, a program created to jumpstart the entrepreneurial community in Europe by connecting next generation developers and entrepreneurs with over 400 mentors from a top-tier network of company builders; including seed investors, serial entrepreneurs, product experts, HR and PR specialists, marketers, lawyers, recruiters, journalists and venture capitalists. One company that stood out: VouChaCha, a U.K. startup that delivers vouchers to your mobile phone. <strong>Where is the hold up in Europe and why aren&#8217;t coupons a de facto part of our daily mobile routines (as they are in the U.S.)? You tell us! </strong></p>
<p>Other  success stories Inma shares: <a href="http://www.flirtomatic.com/flirto/cls!C1/ginger/static/contact_us.jsp" target="_blank">Flirtomatic</a>, <a href="http://www.iskoot.com/" target="_blank">iScoot</a> and <a href="http://www.ebuddy.com/" target="_blank">eBuddy</a>.</p>
<p>CONTEXT MATTERS?</p>
<p>Will location-based services excite women? Well, we beg to disagree.</p>
<p><strong>Listen to the lively podcast here [23:54].</strong></p>
<p><strong><br />
</strong></p>
<p>What about women who are interested in bargains are willing to drive miles in pursuit of discounted designer clothes, for example. (Think of the success of outlets in the middle of nowhere?!) Will an app that tells women what&#8217;s on offer nearby fly or fail? And where are the female-focused apps anyway? Men may have their <a href="http://www.wired.com/gadgetlab/2008/12/iphone-fart-app/" target="_blank">iPhone app that celebrates flatulence</a> –<strong> but where are the apps that target women?</strong> Talk about leaving money on the table!</p>
<p>BLYK MEDIA &amp; SOCIAL MEDIA</p>
<p>In a follow up to the last podcast <strong>Antti Öhrling, Blyk Co-Founder</strong>, joins Inma for lunch and the opportunity to explain Blyk&#8217;s real business objectives.<strong> It&#8217;s not about mobile advertising; it&#8217;s about mobile media.</strong> Inma tells us it is an ambitious model – but one that could work well for Blyk. Listen in and find out.</p>
<p>And we discuss the buzz around social media, giving Vodafone (and the fast-followers sure to make headlines in the next weeks/months) huge credit for Vodafone 360. Why is social media big in mobile? Inma tells us that part of the reason could be the <strong>popularity of Twitter on mobile</strong>. (She should know; when it comes to mobile London is the Twitter capital.)</p>
<p>We also revisit <a href="http://moconews.net/article/419-spotify-goes-mobile/" target="_blank">Spotify</a> and dissect its mobile ambitions. <strong>Is it gearing up for a showdown with Apple? Listen in and let us know what you think. </strong></p>
<p>RAISING OUR GOBLET</p>
<p>This time Inma salutes <strong>Mark Curtis, the mastermind behind Flirtomatic</strong>, a phenomenally successful freemium flirt and fun service.</p>
<p>Fresh from several mobile advertising events, I raise my goblet of rock to <strong>Dagmara Brylack</strong> for sharing a milestone mobile advertising case study during Mobile Marketing Forum Europe (which <a href="http://www.msearchgroove.com/2009/09/21/mobile-advertising-analysis-using-ordinary-approaches-to-achieve-extraordinary-results/">I analyze here</a>). I also recognize <a href="http://twitter.com/mwcdotmobi" target="_blank">Mark &#8220;Mr. Mobile&#8221; Wächter</a>, for his work to launch MMA Germany. When it comes to mobile advertising, Germany is a potential powerhouse (!)  and future posts here on MSearchGroove will highlight the stats, campaigns and companies that make this market <strong>the one to watch. </strong><br />
<em><br />
Until next time – keep it fun!</em></p>
<p>PERSONAL THANKS</p>
<p>Our thanks to the<a href="http://gbc.co.uk/" target="_blank"> Grant Butler Coomber</a> team (and <strong>Billy Burnett</strong>) for their continued advice and support on how to build awareness of this podcast series and other MSearchGroove initiatives.  I fully recommend them as our PR team of choice if you want to build your brand in Europe. In the U.S. I am indebted to <strong>Jeff Fishburn</strong> (&#8220;always-on&#8221; at <a href="http://onpr.com/" target="_blank">OnPR</a>) and<strong> Liz Erk</strong>, whose agency, <a href="http://jaxsongroup.com/" target="_blank">The Jaxson Group</a>, also advises MSearchGroove. Her talent: securing major media placements and speaking engagements for client companies.</p>
<p><em>But most of all – thanks to you, our listeners. We welcome your ideas, suggestions and elevator pitches. DM us on Twitter (<a href="https://twitter.com/mobilegroove" target="_blank">@mobilegroove</a>) or email us at mobilegroove AT msearchgroove DOTcom.</em></p>
<p>Related posts:</p>
<p><a title="Permanent Link to PODCAST: Thought-Provoking Mobile Groove Series With Inma Martinez Debuts Today; Offers Inside Track On Industry Disasters, High-Flyers &amp; What's Highest On Investor Radars" rel="bookmark" href="../../../../../2009/08/28/podcast-thought-provoking-mobile-groove-series-with-inma-martinez-debuts-today-offers-inside-track-on-industry-disasters-high-flyers-whats-highest-on-investor-radars/" target="_blank">PODCAST: Thought-Provoking Mobile Groove Series With Inma Martinez Debuts Today; Offers Inside Track On Industry Disasters, High-Flyers &amp; What&#8217;s Highest On Investor Radars</a></p>
]]></content:encoded>
			<wfw:commentRss>http://www.msearchgroove.com/2009/09/28/podcast-mobile-groove-continues-with-blyks-media-strategy-spotifys-chances-against-apple-what-women-really-want-plus-cool-startups-from-mobilize-seed-camp/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
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		<title>PODCAST: Thought-Provoking Mobile Groove Series With Inma Martinez Debuts Today; Offers Inside Track On Industry Disasters, High-Flyers &amp; What&#8217;s Highest On Investor Radars</title>
		<link>http://www.msearchgroove.com/2009/08/28/podcast-thought-provoking-mobile-groove-series-with-inma-martinez-debuts-today-offers-inside-track-on-industry-disasters-high-flyers-whats-highest-on-investor-radars/</link>
		<comments>http://www.msearchgroove.com/2009/08/28/podcast-thought-provoking-mobile-groove-series-with-inma-martinez-debuts-today-offers-inside-track-on-industry-disasters-high-flyers-whats-highest-on-investor-radars/#comments</comments>
		<pubDate>Fri, 28 Aug 2009 09:57:20 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Mobile Advertising]]></category>
		<category><![CDATA[Podcasts]]></category>
		<category><![CDATA[Android]]></category>
		<category><![CDATA[app store]]></category>
		<category><![CDATA[Apple]]></category>
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		<category><![CDATA[mobile analytics]]></category>
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		<category><![CDATA[MVNO]]></category>
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		<category><![CDATA[VC]]></category>
		<category><![CDATA[venture capital]]></category>

		<guid isPermaLink="false">http://www.msearchgroove.com/?p=3051</guid>
		<description><![CDATA[<em>In brief: Inma Martinez, a leading digital media strategist and advisor to venture capitalists, joins with MSearchGroove to co-host Mobile Groove, a no-holds-barred commentary on the companies and trends that matter most. Inma, who has been referred to as a “free radical” by Red Herring and Fast Company, speaks out on the rise and demise of Blyk, what went wrong at Spinvox, what we can expect from Microsoft. High on her investment radar: a new fund that could give startups in Europe the financial muscle they need.</em>

<a href="http://www.msearchgroove.com/wp-content/uploads/2009/08/inma-martinez.jpg"><img class="alignleft size-full wp-image-3057" title="inma-martinez" src="http://www.msearchgroove.com/wp-content/uploads/2009/08/inma-martinez.jpg" alt="inma martinez mobile groove co-host" /></a>When I first met Inma Martinez at Mobile 2.0 Europe I was struck by the depth of her knowledge and the strength of her determination to speak her mind. I made the decision to work with her at some level. A few in-person meetings in London (where she is based) and many Skype chats later we are proud to take the wraps off Mobile Groove, a monthly podcast series here at MSearchGroove that will provide short, digestible and insightful commentary on what's hot in news, investments and developments impacting the mobile space at all levels.

Mobile Groove will air on the last Friday of every month and consist of three thought-provoking segments: <em>The Big Picture</em>, a wrap of the month's news and views; <em>Street Groove</em>, an informed discussion of the companies and technologies sure to rock the mobile space; and <em>The Radar</em>, a roundup of talk on the street and what is highest on investors' radars.

OUTRAGEOUS &#038; INSIGHTFUL

The first in the series kicks of with a look at the the rise and fall of ad-funded MVNO Blyk, the controversy surrounding voice-to-text provider Spinvox and an in-depth look at the key platform players (Apple, Google and Microsoft) – particularly the news via Taiwan handset makers that Microsoft plans to adopt a dual platform strategy to promote its Windows Mobile OS (operating system) and, thus, take aim at both Android- and iPhone-based platforms.

Inma, who stands out as an über-connected advisor to venture capital firms, also gives us the inside track a new fund by entrepreneurs for entrepreneurs that may spell relief for European startups and smart people with brilliant ideas.
]]></description>
			<content:encoded><![CDATA[<p><em>In brief: Inma Martinez, a leading digital media strategist and advisor to venture capitalists, joins with MSearchGroove to co-host Mobile Groove, a no-holds-barred commentary on the companies and trends that matter most. Inma, who has been referred to as a “free radical” by Red Herring and Fast Company, speaks out on the rise and demise of Blyk, what went wrong at Spinvox, what we can expect from Microsoft. High on her investment radar: a new fund that could give startups in Europe the financial muscle they need.</em></p>
<p><a href="http://www.msearchgroove.com/wp-content/uploads/2009/08/inma-martinez.jpg"><img class="alignleft size-full wp-image-3057" title="inma-martinez" src="http://www.msearchgroove.com/wp-content/uploads/2009/08/inma-martinez.jpg" alt="inma martinez mobile groove co-host" /></a>When I first met Inma Martinez at Mobile 2.0 Europe I was struck by the depth of her knowledge and the strength of her determination to speak her mind. I made the decision to work with her at some level. A few in-person meetings in London (where she is based) and many Skype chats later we are proud to take the wraps off Mobile Groove, a monthly podcast series here at MSearchGroove that will provide short, digestible and insightful commentary on what&#8217;s hot in news, investments and developments impacting the mobile space at all levels.</p>
<p>Mobile Groove will air on the last Friday of every month and consist of three thought-provoking segments: <em>The Big Picture</em>, a wrap of the month&#8217;s news and views; <em>Street Groove</em>, an informed discussion of the companies and technologies sure to rock the mobile space; and <em>The Radar</em>, a roundup of talk on the street and what is highest on investors&#8217; radars.</p>
<p>OUTRAGEOUS &amp; INSIGHTFUL</p>
<p>The first in the series kicks of with a look at the the rise and fall of ad-funded MVNO Blyk, the controversy surrounding voice-to-text provider Spinvox and an in-depth look at the key platform players (Apple, Google and Microsoft) – specifically the news via Taiwan handset makers that Microsoft plans to adopt a dual platform strategy to promote its Windows Mobile OS (operating system) and, thus, take aim at both Android- and iPhone-based platforms.</p>
<p>Inma, who stands out as an über-connected advisor to venture capital firms, also gives us the inside track a new fund by entrepreneurs for entrepreneurs that may spell relief for European startups and smart people with brilliant ideas.</p>
<p>We joined forces to provide industry commentary and insights on the top market news in the mobile industry. But it doesn&#8217;t mean you can&#8217;t get involved. We welcome your ideas, suggestions and elevator pitches. DM us on Twitter(<a href="https://twitter.com/mobilegroove"target="_blank">@mobilegroove</a>)or email us at<a href="mailto:mobilegroove@msearchgroove.com"target="_blank"> mobilegroove@msearchgroove.com</a>.</p>
<p><strong>Listen to the podcast here. [22:25]</strong></p>
<p>A ROUND OF THANKS</p>
<p>And finally, thanks (again!) to Inma, for the energy and excellent ideas. Thanks to <strong>Annette Kramer</strong>, a Stradbroke Partner and presentation coach, for her kind offer to do the intro and outro to our podcast series; and to <strong>Alfred DeRose, Brian Avery and the team of professionals at <a href="http://tegointeractive.com/">Tego Interactive</a></strong>, a company helping to build businesses – including mine &#8211; through converged Web and mobile solutions. The company has been instrumental in creating some new features and functionality (including a mobile site) for MSearchGroove, with more soon to come, so please check back regularly.</p>
<p>And a special thanks to <a href="http://www.realwire.com/"target="_blank">RealWire</a>, an MSG partner and supporter whose global news release  distribution service (specializing in the online media and mobile) consistently delivers reach, audience and exceptional analytics. MSG uses RealWire for all press releases, and I recommend you do the same.</p>
<p>For now our podcast will be accessible via the MSearchGroove web site home page. In September Mobile Groove will also be available for download via a dedicated iTunes channel.</p>
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			<wfw:commentRss>http://www.msearchgroove.com/2009/08/28/podcast-thought-provoking-mobile-groove-series-with-inma-martinez-debuts-today-offers-inside-track-on-industry-disasters-high-flyers-whats-highest-on-investor-radars/feed/</wfw:commentRss>
		<slash:comments>5</slash:comments>
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		<title>PODCAST: Bytemobile CMO Adrian Hall: Operators&#8217; Can Win On Personalization; Does A Widget Bar Do One Better Than An App Store?</title>
		<link>http://www.msearchgroove.com/2009/08/03/podcast-bytemobile-cmo-adrian-hall-operators-can-win-on-personalization-does-a-widget-bar-do-one-better-than-an-app-store/</link>
		<comments>http://www.msearchgroove.com/2009/08/03/podcast-bytemobile-cmo-adrian-hall-operators-can-win-on-personalization-does-a-widget-bar-do-one-better-than-an-app-store/#comments</comments>
		<pubDate>Mon, 03 Aug 2009 20:24:01 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Content Discovery]]></category>
		<category><![CDATA[Mobile Advertising]]></category>
		<category><![CDATA[Mobile Content]]></category>
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		<category><![CDATA[Mobile Search]]></category>
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		<category><![CDATA[Mobile Marketing]]></category>

		<guid isPermaLink="false">http://www.msearchgroove.com/?p=2953</guid>
		<description><![CDATA[<em>In brief: The first in a series of reports looking at heightened interest in personalization and the options available to mobile operators determined to do battle with Google, Apple &#38; Co. We kick off with Bytemobile and an analysis of Widget Bar, an application designed to simplify the mobile browsing experience by providing useful, personally relevant information in real time to people via a personalized toolbar on the screen of any mobile device, thus putting a selection of services such as local news and weather, enhanced search, social networking, and other customized applications at the user's fingertips. Next in the series: A look at Novarra's Vision Platform and a walk through the Widget Gallery.</em>

<a href="http://www.msearchgroove.com/wp-content/uploads/2009/08/bytemobile_widget_bar1.jpg"><img class="alignleft size-full wp-image-2955" title="bytemobile_widget_bar1" src="http://www.msearchgroove.com/wp-content/uploads/2009/08/bytemobile_widget_bar1.jpg" alt="bytemobile_widget_bar1" /></a>Last week <a href="http://www.msearchgroove.com/2009/07/30/app-stores-open-for-business-do-they-boost-our-choices-or-try-our-patience/">we outlined</a> the opportunities and challenges created by the proliferation of app stores. The takeaway: app stores may have turned people on to applications and whet their appetite for new content types, but they also turn up the pressure on companies across the ecosystem (operators, OS providers and handset-makers-turned-content-providers) to make finding and buying applications/content a no-brainer.

Indeed, personalization is the new business mantra, and it goes for content/apps as well as advertising. <strong>Guest columns from Barry Smyth</strong>, Chief Scientist of Changing Worlds, an Amdocs company and recognized pioneer in personalization technologies, <strong>and Jim Levey</strong>, a former Director of Product Marketing for Search and Digital Advertising at Amdocs who has joined MSG's roster of authors and influencers, <strong>will examine the models and mindsets required to turn personalization into competitive advantage.</strong>

In the meantime, it's productive for us all to be on the same page, starting off with an understanding of the offers and an overview of the competitive landscape.

This week the focus is <a href="http://www.bytemobile.com/index.html">Bytemobile,</a> a company that sits between the operator and the individual, collecting the data (such as browsing behavior on- and off-portal) that - in theory - allows its operator customers to deliver individuals personalized content (and advertising) they are bound to appreciate.

What are the practical benefits of personalization? Where does Widget Bar (software that enables operators to insert a personalized toolbar on the screen of any mobile device) fit in to the scheme of things? And what's in it for brands? I caught up with <strong>Adrian Hall, Bytemobile CMO</strong>, to get the inside track.]]></description>
			<content:encoded><![CDATA[<p><em>In brief: MSG launches Getting Personal, a special report series looking at heightened interest in personalization and the options available to mobile operators determined to do battle with Google, Apple &amp; Co. We kick off with Bytemobile and an analysis of Widget Bar, an application designed to simplify the mobile browsing experience by providing useful, personally relevant information in real time to people via a personalized toolbar on the screen of any mobile device, thus putting a selection of services such as local news and weather, enhanced search, social networking and other customized applications at the user&#8217;s fingertips. Next in the series: A look at Novarra&#8217;s Vision Platform and a walk through the Widget Gallery.</em></p>
<p><a href="http://www.msearchgroove.com/wp-content/uploads/2009/08/bytemobile_widget_bar1.jpg"><img class="alignleft size-full wp-image-2955" title="bytemobile_widget_bar1" src="http://www.msearchgroove.com/wp-content/uploads/2009/08/bytemobile_widget_bar1.jpg" alt="bytemobile_widget_bar1" /></a>Last week, <a href="http://www.msearchgroove.com/2009/07/30/app-stores-open-for-business-do-they-boost-our-choices-or-try-our-patience/">we outlined</a> the opportunities and challenges created by the proliferation of app stores. The takeaway: app stores may have turned people on to applications and whet their appetite for new content types, but they also turn up the pressure on companies across the ecosystem (operators, OS providers and handset-makers-turned-content-providers) to make finding and buying applications/content a no-brainer.</p>
<p>Indeed, personalization is the new business mantra, and it goes for content/apps as well as advertising. <strong>Guest columns from Barry Smyth</strong>, Chief Scientist of Changing Worlds, an Amdocs company and recognized pioneer in personalization technologies, <strong>and Jim Levey</strong>, a former Director of Product Marketing for Search and Digital Advertising at Amdocs who has joined MSG&#8217;s roster of authors and influencers, <strong>will examine the models and mindsets required to turn personalization into competitive advantage.</strong></p>
<p>In the meantime, it&#8217;s productive for us all to be on the same page, starting off with an understanding of the offers and an overview of the competitive landscape.</p>
<p>This week the focus is <a href="http://www.bytemobile.com/index.html" target="_blank">Bytemobile,</a> a company that sits between the operator and the individual, collecting the data (such as browsing behavior on- and off-portal) that &#8211; in theory &#8211; allows its operator customers to deliver individuals personalized content (and advertising) they are bound to appreciate.</p>
<p>What are the practical benefits of personalization? Where does Widget Bar (software that enables operators to insert a personalized toolbar on the screen of any mobile device) fit in to the scheme of things? And what&#8217;s in it for brands? I caught up with <strong>Adrian Hall, Bytemobile CMO</strong>, to get the inside track.</p>
<p><strong> </strong></p>
<p><strong>Listen to the podcast here. [15:30]</strong></p>
<p><a href="http://www.msearchgroove.com/wp-content/uploads/2009/08/adrian_hall_bytemobile.jpg"><img class="alignright size-full wp-image-2959" title="adrian_hall_bytemobile" src="http://www.msearchgroove.com/wp-content/uploads/2009/08/adrian_hall_bytemobile.jpg" alt="adrian_hall_bytemobile" /></a>WHY PERSONALIZATION?: The advance of the iPhone has impacted the space on two levels: it has highlighted the continued need for content adaptation solutions (to display Flash properly, for example) and it has increased the desire of people to experience rich-media content across all devices (not just smartphones). &#8220;So, there&#8217;s still a very strong market for the content adaptation as a class of product, but clearly as devices increase in functionality and in capability, <strong>there&#8217;s a need still to influence the way the end user interacts with data,</strong> even on a device as sophisticated as the iPhone.&#8221; To allow operators to personalize data (and brand the overall value-added services experience) Bytemobile has introduced Widget Bar. (You can <a href="http://www.bytemobile.com/demo_bmi_wb09.swf" target="_blank">view the demo here.</a>)</p>
<p>As Adrian puts it: The idea is to have a personalized toolbar on the screen of any mobile device (smartphone on down to mass market device), <strong>&#8220;which offers efficient user access to services like local news and weather, enhanced search, email and social networking.&#8221;<br />
</strong></p>
<p>By way of background, the Widget Bar got a bit of a boost in July when <a href="WHY PERSONALIZATION?: The advance of the iPhone has impacted the space at two levels: it has highlighted the continued need for content adaptation solutions (to display flash properly, for example) and it has increased the desire of people to experience rich-media content across all devices (not just smartphones). &quot;So, there's still a very strong market for the content adaptation as a class of product, but clearly as devices increase in functionality and in capability, there's a need still to influence the way the end user interacts with data, even on a device as sophisticated as the iPhone.&quot; To allow operators to personalize data (and brand the overall value-added services experience) Bytemobile has introduced Widget Bar. (You can view the demo here.)  As Adrian puts it: The idea is to have a personalized toolbar on the screen of any mobile device (smartphone on down to mass market device), &quot;which offers efficient user access to services like local news and weather, enhanced search, email and social networking.&quot;" target="_blank">Bytemobile launched</a> a &#8211; well &#8211; starter pack for mobile operators that includes:</p>
<ul type="disc">
<li>The operator-configurable      Inline Portal application that intelligently brings portal content to the      top of every web page.</li>
<li>The Search Bar      application, that provides an always-present search query box (piggy-backing      the search engine preferred by the mobile operator), thus facilitating      content discovery and enhancing mobile browsing.</li>
<li>The Share application that      simplifies the sharing of mobile web content with other users directly or      through popular social networking services such as Facebook and Twitter.</li>
<li>The Notifications pop-up      application that gives operators a way to inform subscribers of relevant      updates such as promotions and operational messages on roaming and data      limits.</li>
</ul>
<p>Connect the dots, and for Bytemobile it&#8217;s all about enabling operators to own and brand the all-important interaction between people, their phones and their peers.</p>
<p>APP COMPARISON: &#8220;Widget Bar is basically a clientless application window, if you like, so it helps mobile users to gain access to useful applications and personalized content of their choice.  As I said, it does this using a consistent presentation format. So, what it basically offers is a series of &#8216;mini-apps,&#8217; if you like, that sit across the top of the screen of your device.&#8221; What does the use case look like? Imagine people that get access (through the carrier data plan) to apps as part of a larger offer. <strong>&#8220;Hypothetically, $10 a month would get you access to the choice of 10 applications that you could populate across the top of your device&#8230;.So, you can then choose little mini-apps that are basically zero-click apps of your choice</strong> that are somewhat personalized by the operator.&#8221; The result: a populated Widget Bar across the screen of any class of mobile phone that is &#8220;updated in real time, basically in the background whenever we happen to refresh a Web page that we&#8217;re searching on as part of a session on our mobile phone.&#8221;</p>
<p>OPERATOR PERSONALIZATION: It all starts with Bytemobile&#8217;s Unison platform, a mobile Internet platform that enables operators to deploy fully integrated, multi-service solutions from a single node in the core data path of the network. As Adrian puts it:<strong> &#8220;We actually sit in the data path and so we get access to see how users search the Web, what advertisements they click on, [and] their browsing behavior.&#8221;</strong> This insight allows Bytemobile to build up a real time user profile of that particular user.</p>
<p>DRIVERS: Adrian tells me the main reason operators are interested in (and currently trialling) Widget Bar is to fight back the competition coming from Web giants and handset makers. &#8220;Operators captured a lot of their data revenue through their portals.  Now, as the walls of the walled gardens break down and portal traffic and portal revenue is reducing, we&#8217;re all going to the open Internet.&#8221; As a result, carriers are looking for ways to <strong>capture &#8220;the mindshare of their consumers rather than the consumers going off to the app store</strong> and some of the other products from Google and Apple that immediately take the consumer away from the carrier, from the carrier&#8217;s brand and the carrier&#8217;s applications.&#8221;</p>
<p>MOBILE ADVERTISING: &#8220;The key to effective advertising and more effective click through rates clearly is the ability to analyze the browsing behavior of particular [individual] consumers.  <strong>Because we can analyse browsing behaviour in real time, it allows us to work with the carriers and their ad providers,</strong> be it the ad networks that they&#8217;ve chosen or in-house facilities that they&#8217;ve built, <strong>to much more effectively target ads to consumers.&#8221;</strong></p>
<p>PROFILING: Bytemobile&#8217;s ability to personalize content goes back to the insights it gained offering products and solutions to monitor how people use services such as video in order to implement fair use policies. &#8220;Typically when we talk to carriers, they see that<strong> 2-3% of users are typically using 50-70% of bandwidth and clearly they&#8217;re not paying for that amount.&#8221;</strong> Sitting in that sweet spot between the carrier and the consumer (monitoring video use) has also allowed Bytemobile to focus on personalization. As Adrian puts it: &#8220;It&#8217;s personalisation that&#8217;s going to end up increasing either the click through of an advert&#8230;or staying with the carrier and the value-added services that particular carrier can offer <strong>versus just going straight out to a Google or an Apple [destination], and ultimately increasing the chances of making that carrier a dumb pipe.&#8221;</strong></p>
<p>WHAT&#8217;S NEXT?: In a word, execution. It&#8217;s all about helping operators implement Bytemobile&#8217;s personalization solutions. Adrian tells me operator deals are in the pipeline, but no details yet. He also reports that large-scale user experience trials conducted in cooperation with operators show the vast majority of users accessed the Widget Bar application several times per week. (No numbers from Bytemobile, so it&#8217;s not possible to quantify this &#8220;vast majority.&#8221;)</p>
<p>Other observations from Adrian:</p>
<ul>
<li>Bytemobile users reported finding navigation tools such as the Search Bar application extremely useful</li>
<li>The Inline Portal application effectively doubled users&#8217; visits to the operators&#8217; portals</li>
<li>Instant user access to the latest portal services and content, the continuous presence of the operator&#8217;s brand on the web browser, and the accurate targeting of content delivered to users all resulted in increased click-through rates</li>
</ul>
<p><strong>My take:</strong> Hmmm &#8211; it wasn&#8217;t so long ago that mobile search was widely regarded as a silver-bullet solution that would allow content companies/developers to present their offers within an acceptable click-distance and clinch that all-important sale. However, the usability barriers outlined in <a href="http://www.msearchgroove.com/2009/07/28/mobile-search-is-still-broken-why-verticals-social-search-make-more-sense/">this post from my last mobile search masterclass</a> have shifted industry focus from mobile search to tools and technologies that allow content owners/developers to employ a more proactive approach. Against this backdrop, content discovery (and the solutions to present content/apps where users can see and buy them) is back in the spotlight, all the better if these solutions bubble up content/apps to the surface that are in tune with our individual preferences. (And it&#8217;s not just about content; personalization can also be harnessed to deliver people advertising that they are more likely to appreciate.)<strong> Bytemobile is one of a new breed of companies allowing operators to connect the dots in the clues people leave behind (browsing behavior, for example) to serve up content they are bound to like and &#8211; more importantly &#8211; brand it to reinforce their value-add. Will this allow operators to do battle with Google, Apple and all the other companies jumping on the content/app bandwagon? It&#8217;s too early to call that one &#8211; but solutions such as this certainly create a more level playing field and play up the importance of personalization data only the operators can access.</strong></p>
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		<title>AUDIO INTERVIEW: Rory Sutherland, Ogilvy UK Vice Chairman, Reveals Why Mobile Is Essential; Why Google Is Running Scared PLUS First Results From Mobile Advertising U.K. Research</title>
		<link>http://www.msearchgroove.com/2009/06/18/audio-interview-rory-sutherland-ogilvy-uk-vice-chairman-reveals-why-mobile-is-essential-why-google-is-running-scared-plus-first-results-from-mobile-advertising-uk-research/</link>
		<comments>http://www.msearchgroove.com/2009/06/18/audio-interview-rory-sutherland-ogilvy-uk-vice-chairman-reveals-why-mobile-is-essential-why-google-is-running-scared-plus-first-results-from-mobile-advertising-uk-research/#comments</comments>
		<pubDate>Thu, 18 Jun 2009 17:40:54 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Content Discovery]]></category>
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		<category><![CDATA[Mobile Advertising]]></category>
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		<category><![CDATA[Personalization]]></category>
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		<guid isPermaLink="false">http://www.msearchgroove.com/?p=2814</guid>
		<description><![CDATA[Back from <a href="http://www.amiando.com/mobaduk.html?page=271085">Mobile Advertising UK</a> (Twitter feed: <a href="http://twitter.com/#search?q=maduk">#maduk</a>) in London with new and practical insights into mobile advertising and extremely positive feedback on my report findings.

Regular readers will recall that MSG was commissioned to conduct Mobile Advertising UK, a research project research endorsed by the Interactive Advertising Bureau (IAB) and the Mobile Marketing Association (MMA), to expertly document the state of the mobile advertising industry in the U.K. and identify growth opportunities in the emerging mobile advertising marketplace. The report - which combines valuable consumer insights gathered by ÆNEAS Strategy Consulting and Management (coordinated by my esteemed colleagues Tarik Fawzi and Atva van Zanten) and qualitative research based on 20+ interviews with operators, enablers, agencies, and brands contributed by MSG - will be formally released in July.

Pricing is GBP 2,999 ($4,866) for the report. 500 GBP discount for MMA and IAB members, and people who attended the event. For more information, email James Cameron (<a href="mailto:james@camerjam.com">james@camerjam.com</a>) or call +44 7940 749874. And while we're at it: A huge around of applause for James, long-time MSG friend and supporter, whose Camerjam Events company successfully brought together 130+ professionals and pundits at this inaugural event sure to spread to other countries soon! 

In the meantime, allow me to share some of the key findings and data points based on an online survey of 1,000+ UK mobile users. (And please follow along in the complete presentation below via SlideShare, and listen in to <a href="http://thereallymobileproject.com/2009/06/audioboos-wrapping-up-mobaduk/">this audio interview</a> (supported by the iPhone blogging app <a href="http://audioboo.fm/">Audio Boo</a>) via <a href="http://thereallymobileproject.com/">The Really Mobile Project</a>, where I put some of the stats into perspective.)

]]></description>
			<content:encoded><![CDATA[<p>Back from <a href="http://www.amiando.com/mobaduk.html?page=271085" target="_blank">Mobile Advertising UK</a> (Twitter feed: <a href="http://twitter.com/#search?q=maduk" target="_blank">#maduk</a>) in London with new and practical insights into mobile advertising and extremely positive feedback on my report findings.</p>
<p>Regular readers will recall that MSG was commissioned to conduct Mobile Advertising UK, a research project research endorsed by the Interactive Advertising Bureau (IAB) and the Mobile Marketing Association (MMA), to expertly document the state of the mobile advertising industry in the U.K. and identify growth opportunities in the emerging mobile advertising marketplace. The report &#8211; which combines valuable consumer insights gathered by ÆNEAS Strategy Consulting and Management (coordinated by my esteemed colleagues Tarik Fawzi and Atva van Zanten) and qualitative research based on 20+ interviews with operators, enablers, agencies, and brands contributed by MSG &#8211; will be formally released in July.</p>
<p>Pricing is GBP 2,999 ($4,866) for the report. 500 GBP discount for MMA and IAB members, and people who attended the event. For more information, <a href="http://mobileadvertisingresearch.com/uk.html" target="_blank">click here.</a> And while we&#8217;re at it: A huge around of applause for James, long-time MSG friend and supporter, whose Camerjam Events company successfully brought together 130+ professionals and pundits at this inaugural event sure to spread to other countries soon!</p>
<p>In the meantime, allow me to share some of the key findings and data points based on an online survey of 1,000+ UK mobile users. (And please follow along in the complete presentation below via SlideShare, and listen in to <a href="http://thereallymobileproject.com/2009/06/audioboos-wrapping-up-mobaduk/" target="_blank">this audio interview</a> (supported by the iPhone blogging app <a href="http://audioboo.fm/" target="_blank">Audio Boo</a>) via <a href="http://thereallymobileproject.com/" target="_blank">The Really Mobile Project</a>, where I put some of the stats into perspective.)</p>
<div id="__ss_1602391" style="width: 425px; text-align: left;"><a style="font:14px Helvetica,Arial,Sans-serif;display:block;margin:12px 0 3px 0;text-decoration:underline;" title="Mobile Advertising Research UK 15 06 2009" href="http://www.slideshare.net/psalz/mob-ad-uk-15-06-2009?type=powerpoint" target="_blank">Mobile Advertising Research UK 15 06 2009</a><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="425" height="355" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowScriptAccess" value="always" /><param name="src" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=mobaduk15062009-090618052607-phpapp01&amp;rel=0&amp;stripped_title=mob-ad-uk-15-06-2009" /><param name="allowfullscreen" value="true" /><embed type="application/x-shockwave-flash" width="425" height="355" src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=mobaduk15062009-090618052607-phpapp01&amp;rel=0&amp;stripped_title=mob-ad-uk-15-06-2009" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
<div style="font-size: 11px; font-family: tahoma,arial; height: 26px; padding-top: 2px;">View more <a style="text-decoration:underline;" href="http://www.slideshare.net/" target="_blank">OpenOffice presentations</a> from <a style="text-decoration:underline;" href="http://www.slideshare.net/psalz">psalz</a>.</div>
</div>
<p><strong>At a glance:</strong></p>
<ul class="unIndentedList">
<li> Today the mobile advertising market in the U.K. totals nearly GBP 30 million ($48 million).</li>
<li> Mobile advertising accounts for only 0.16 percent of the total advertising market &#8211; which is where Internet advertising was in 1998.</li>
<li> ÆNEAS Strategy forecasts that mobile advertising will see accelerated growth in four years and so account for a significant portion of advertising spending. Drivers include: A calculated growth rate of 99 percent in 2008 vs. 2007; the overall shift towards digital advertising; and increased demand for targeting, reach, and a medium that -like no other &#8211; allows advertisers to identify and track unique visitors. (For more on this unique capability and the benefits I encourage you to read my own road test of mobile analytics solutions.)</li>
<li> Only 32 percent of those surveyed have a positive attitude about receiving advertising on their mobile phone. However, 64 percent said they would accept advertising is they are properly incentivized, and 70 percent said they would accept mobile advertising if they are incentivized AND in control.</li>
<li> The majority of those surveyed felt 5 advertising messages per day was the limit of what they would accept.</li>
</ul>
<p>Unsurprisingly, youth are most familiar with mobile advertising channels (specifically rich media such as MMS and in-game advertising (approaches we know from the likes of <a href="http://unkasoft.com/en" target="_blank">Unkasoft</a>). What&#8217;s more a whopping 84 percent of youth surveyed has a positive attitude toward mobile advertising if incentivized. <strong>The bottom line: Acceptance of mobile advertising is right up there with TV and other more traditional media IF we can get our head around what incentives to offer and develop the mechanisms that put people in control.</strong></p>
<p>No clue on the right incentives, but it&#8217;s not a given that companies need to offer cash to capture people&#8217;s attention. In the fireside chat I recorded with Rory Sutherland, Ogilvy UK Vice Chairman, we discuss the value of branded utilities and life-simplifying services. Will people accept advertising if the pay-off is less stress/more convenience? It sure looks that way!</p>
<p><strong>Expert interviews:</strong></p>
<p>So we know mobile advertising will be big. But what do we do in the interim, and where should we channel our investments/efforts so we can move fast when the market picks up?</p>
<p>No easy answers, but my interviews with companies up and down the emerging mobile advertising value chain speak volumes. Companies &#8211; in no special order &#8211; included: Orange, Vodafone, 3UK, Alcatel Lucent, Ogilvy, 4th Screen, InsideMobile, Adfortel, MMA, AdMob, IAB UK, RGA, Mobixell, Comverse, T-Mobile, 3, Sponge, Bango, and a slew of brands that wish to remain anonymous.</p>
<p><strong>The bottom line: Text rules!</strong> There&#8217;s plenty of mileage left in simple SMS, and it represents a hassle-free way to start an ongoing conversation with people on their terms (remember from the findings above, people want to be in control of their advertising experiences).</p>
<p>There are also opportunities in location-based marketing (but not the Starbucks example, please!), mobile coupons, cross-media advertising plays with mobile at their core, and the avalanche of app stores coming online.</p>
<p>I can&#8217;t divulge all the results here, but I can share some thought-provoking quotes that highlight where the growth is (and isn&#8217;t), and identify the obstacles that stand in the way.</p>
<p>BRANDS</p>
<p>&#8220;If <strong>measurement was aligned with what we know from the Web or TV, </strong>it would help a lot to build confidence.&#8221;</p>
<p>Road ahead:</p>
<p>&#8220;Just between the two of us, our spend for search is by far not in the digits yet, so therefore it would be not realistic to say we would spend more on mobile advertising than for search.  That&#8217;s where we are with digital advertising, so <strong>it would totally unrealistic to say that in 2009 or 2010 we make it into the single digit share.  But it&#8217;s growing, clearly growing.&#8221;</strong></p>
<p>OPERATORS</p>
<p>&#8220;I think there&#8217;s other <strong>opportunities such as advertising actually embedded within a widget</strong>. You could have some sort of utility widget, such as one providing weather forecasts, and there&#8217;s no reason why certain companies may not wish to have <strong>some advertising embedded within that.&#8221;</strong></p>
<p>Road ahead:</p>
<p>&#8220;As a general principle, operators are in a particularly good position in that we can offer a variety of ways to reach the audience<strong>.  If brands want to reach a customer base, we can offer banners and messaging. </strong>We also have a fixed line web presence so we can offer traditional web advertising, in addition to magazines and billings (mailings) that we can offer. We are in a position to use <strong>mobile not only as a media property, but also as an enabler.&#8221;</strong></p>
<p>AGENCIES</p>
<p>&#8220;I don&#8217;t think there are any real obstacles. <strong>I think it&#8217;s laziness on behalf of anyone that would suggest it&#8217;s difficult to buy. You have 5 buying points and you can hit 80 percent of the market.</strong> <strong>Call us, Yahoo, Microsoft, Orange, and AdMob.</strong> That&#8217;s it &#8211; and you&#8217;ve got the market covered. 80 percent of the inventory covered in five phone calls.&#8221;</p>
<p>Road ahead:</p>
<p>&#8220;There are a number of studies out there that show <strong>exposure to multi-channel advertising gives you exponential impact in terms of response rate and brands awareness.</strong> So the opportunity is in mobile, but also in the other channels that evolve with it.&#8221;</p>
<p>APPLICATIONS PROVIDERS</p>
<p>&#8220;The <strong>big opportunity in every country to make mobile advertising really work is to have media sales bureaus or agencies who sit in between the owners of the inventory and the advertisers.</strong> It&#8217;s in an early stage of development, and it&#8217;s also something we are going to focus on as we set up a dedicated mobile sales agency to connect the inventory to the advertising agencies.&#8221;</p>
<p>Road ahead:</p>
<p>&#8220;There are some great examples of interaction with your phone and a poster, or with your phone and TV, but that will always be a small piece of a bigger advertising picture. <strong>Core to mobile advertising is mobile messaging. </strong>Mobile is capable of delivering a message and allowing us to interact with the message. There is an interesting <strong>opportunity for advertisers to interact via messaging linked to a certain location or time, and that will develop.&#8221;</strong></p>
<p><strong> </strong></p>
<p>INFRASTRUCTURE COMPANIES</p>
<p>&#8220;Currently, we&#8217;ve got a plethora of people offering mobile advertising in the market. But when it starts to become mass-market and reaches volume, then many of those players [ad serving companies] now will not be able to translate into that volume. So, <strong>you&#8217;re going to start seeing those players just sort of die away</strong> because <strong>when mobile advertising is serious business, then you&#8217;re talking about millions of adverts and not just a few hundred thousand.&#8221;</strong></p>
<p><strong> </strong></p>
<p>Road ahead</p>
<p><strong> </strong></p>
<p>&#8220;It only starts to become <strong>interesting for a carrier when the revenue they can envisage starts off at 2 percent over their overall revenue</strong> with an opportunity to grow to 10 percent. <strong>That&#8217;s the revenue that will make them sit up and listen </strong>and we&#8217;re not there yet.&#8221;</p>
<p><strong>Rory Sutherland audio interview</strong></p>
<p>A highlight for both me and the audience was the entertaining and educational fireside chat with Rory, whose interest in -well &#8211; us and the finer points of behavioral psychology brought much-needed balance and big-picture vision to the discussion. As he points out in this recent <a href="http://www.nma.co.uk/opinion/industry-opinion/when-digital-is-part-of-the-problem-but-also-the-solution/3001041.article" target="_blank">opinion column in New Media Age</a>: The job at hand is to use ideas to turn human understanding into business advantage. During our interview he made it clear that mobile is a medium perfectly suited to achieve just this goal. (<strong>Listen to the audio interview here. It&#8217;s 28:40</strong> &#8211; but time flies when you&#8217;re having fun &#8211; and this sheer genius!</p>
<p>A few excerpts that made us think:</p>
<p>YES WE CAN!: Mobile can change people&#8217;s behavior &#8211; primarily because it takes the heavy-lifting out of doing things we might not do otherwise. Case in point: Charity. A moment of &#8220;epiphany&#8221; for Rory was the huge response to SMS campaigns asking for donations, although we have assumed that youth is not a demographic to give so generously. As he put it:<strong> &#8220;If this technology can change behavior that significantly, then who cares how good it is at advertising. Advertising is about changing opinions as a half-way house to changing their behavior.&#8221;</strong> The bottom line: If you can change people&#8217;s behavior from the get-go with mobile, then it deserves a top-notch spot in our campaigns.</p>
<p>LIFE-SIMPLYING: Rory&#8217;s message: Don&#8217;t dismiss branded utility because it&#8217;s unglamorous. <strong>Being brandedly useful is key.</strong> (And here is an example from Rory&#8217;s Twitter feed that illustrates this approach. The <a href="http://www.youtube.com/IBMScout" target="_blank">IBM Scout</a> is a branded app that helps people get the most out of the Wimbledon 2009 Championships, providing live coverage of just about everything.</p>
<p>COUCH POTATOES: Let&#8217;s face it &#8211; many of us are. Rory figured this out when he was watching a line of cars at a drive-in ordering fast-food. Not one got out of the car to order at the counter &#8211; even though it was empty. Connect the dots, and it&#8217;s clear we are all a bit lazy. Apply this observation on basic human behavior to mobile and you have a powerful combination indeed! We will likely reach to the medium at hand (the personal device we have with us at all times) because it&#8217;s more convenient. <strong>&#8220;Channel preference almost trumps brand preference.&#8221;</strong> Some people may prefer Pizza Hut, but if they can order from Dominos by text, then they will likely switch for this reason. <strong>The bottom line: &#8220;Modality and modal preferences seem in a weird way to trump other things.&#8221;</strong></p>
<p>WHAT&#8217;S THE POINT?: We have lost sight of what mobile can do. (A point that also came out in the research I conducted.) We&#8217;re hung up on old models and enamored of new technology, and we are missing some big opportunities. Imagine using text campaigns to encourage impulse savings instead of impulse buying. Or how about a brand that simply harnesses mobile to improve listening? As Rory pointed out: <strong>&#8220;Advertising is talking and listening. That&#8217;s a perfectly reasonable form of marketing, and mobile brilliant and you can do it in real-time.&#8221;</strong></p>
<p>METRICS: We have become prisoners of our own metrics. To show us how ridiculous our obsession has become, Rory compares media buyers to alcoholics. <strong>&#8220;Alcoholics buy booze on a single metric: How much alcohol do I get per pound (GBP), and this is how media buyers buy media.&#8221;</strong></p>
<p>MOBILE MATTERS:  &#8220;Mobile has been the medium of first resort and dangerous to neglect it which is probably why<strong> Google has been scared.</strong> Search has been the first place you go on the Web and mobile preempts this in some respects.&#8221;</p>
<p><em>I&#8217;ll explore mobile search in a post tomorrow, which will recount some highlights of the event, let you in on the results of a new MSG white paper,  and detail my own Mobile Search Masterclass on June 30<sup>th</sup> in London.</em></p>
<p>By way of background, Rory&#8217;s bio:</p>
<p>Born in Usk, Monmouthshire in 1965, Rory read Classics at Christ&#8217;s College, Cambridge, before joining Ogilvy as a Graduate Trainee in 1988. After 18 months spent as the world&#8217;s worst account handler (as a desperate remedial measure he was once booked onto a time management course, but got the date wrong) Rory became a copywriter in June 1990. He has worked on Amex, BT, Compaq, Microsoft, IBM, BUPA, easyJet, Unilever, winning a few awards along the way. He was appointed Creative Director of OgilvyOne in 1997 and ECD in 1998. In 2005 he was appointed Vice Chairman on the Ogilvy Group in the UK in recognition of his improved timekeeping.</p>
<p>By an amazing stroke of luck (his brother is an academic) Rory first used the Internet in 1987. Hence he had the advantage in 1994 of knowing what it was and what it might do a few years ahead of many colleagues. Most people would have combined this knowledge of marketing and technology to make a fortune; not Rory. Instead he became the first Briton to have his credit card details stolen online, thereby losing £22.45.</p>
<p>In his spare time, Rory collects self-aggrandizing job titles. He was President of the Direct Jury at Cannes in 2007, and was elected President of the Institute  of Practitioners in Advertising in 2009. He is also the Technology Correspondent of the Spectator, the world&#8217;s oldest English language magazine. At quiet moments in the proceedings over the next few days you may like to pay a furtive visit to his blog at <a href="http://snipr.com/da9bq" target="_blank">http://snipr.com/da9bq</a></p>
<p>Rory is married with twin daughters of 7 (Hetty and Millie) and lives in the former home of Napoleon III in Brasted in Kent. Unfortunately in the attic.</p>
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		<slash:comments>4</slash:comments>
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		<title>PODCAST: Get Out &amp; Search The Planet With Your Mobile Phone; GyPSii CEO Takes Wraps Off Strategy To Index The Real World &amp; Deliver Advertising As Content</title>
		<link>http://www.msearchgroove.com/2009/06/04/podcast-get-out-gypsii-ceo-takes-wraps-off-strategy-to-index-the-real-world-deliver-advertising-as-content/</link>
		<comments>http://www.msearchgroove.com/2009/06/04/podcast-get-out-gypsii-ceo-takes-wraps-off-strategy-to-index-the-real-world-deliver-advertising-as-content/#comments</comments>
		<pubDate>Thu, 04 Jun 2009 18:23:47 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Content Discovery]]></category>
		<category><![CDATA[Local Search]]></category>
		<category><![CDATA[Location-based services]]></category>
		<category><![CDATA[Mobile Advertising]]></category>
		<category><![CDATA[Mobile Search]]></category>
		<category><![CDATA[Mobile Social Networking]]></category>
		<category><![CDATA[Personalization]]></category>
		<category><![CDATA[Podcasts]]></category>
		<category><![CDATA[BlackBerry]]></category>
		<category><![CDATA[China]]></category>
		<category><![CDATA[GeoCentric]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[GyPSii]]></category>
		<category><![CDATA[Mobile Advertising U.K.]]></category>
		<category><![CDATA[mobile analytics]]></category>
		<category><![CDATA[people-powered search]]></category>
		<category><![CDATA[Samsung]]></category>
		<category><![CDATA[social search]]></category>

		<guid isPermaLink="false">http://www.msearchgroove.com/?p=2745</guid>
		<description><![CDATA[Continuing with Part 2 of my audio interview with <strong>Dan Harple, CEO of GeoSentric</strong>, the company behind <a href="http://blog.gypsii.com/">GyPSii, </a>a digital mobile lifestyle application. But look beneath the hood (and listen in to Part 1 of the series) and GyPSii isn't just another company jockeying for position in the location-aware mobile social networking space. It's got its eye on the prize: Using our location, our social graph (because we are members of the GyPSii community), and our judgment to index the world around us. <strong>Google may be about organizing the world's information; GyPSii is about organizing the real world.</strong>

What to do with a people-powered, user-generated index of the world out there? <strong>Follow in Google's footsteps and sell advertising on top of it. </strong>

As I wrote in my last post, GyPSii has cleverly harnessed <a href="http://corporate.gypsii.com/content/view/3/110/">PlaceMe,</a> a primary function of GyPSii that allows you to create a point of interest (POI), add your content (image, video, audio, text), add your current or last geo-location, categorize/tag/describe the POI, and submit to the server in real time to a personal or publicly designated folder in your MyPlaces (your record of points of interest).

To get this to Google scale, GyPSii needs a lot of people out there indexing the world with their mobile phones. It's an ambitious strategy, but not far-fetched. Dan's forecast models tell him that a company with <strong>7 million users, each doing 2 PlaceMes a month would produce an index in the first year that would be "significantly larger than the Google file system in its first year."</strong> (Dan expects GyPSii to be on "between 80 and 100 million devices in the coming 12 months.")

There are no stats on active users as a percentage of that total. But GyPSii members tend to be <strong>hyperactive when it comes to PlaceMe, creating and tagging "15-20 PlaceMes per month."</strong> Every time GyPSii members do that, they are adding a new indexed item to what the company calls the Osmotic File System (OFS).

Where does mobile advertising come in? It's already work in progress in <strong>China.</strong> In fact, GyPSii has a lot of progress to report in China - period. As Dan sees it: "To have an ad-based model, you have to have an audience." To reach more members (and encourage them to index the world around them) GyPSii's has this week launched the Java version of its application, with both Chinese and English language support.

<a href="http://www.msearchgroove.com/wp-content/uploads/2009/06/gypsii-jave-explore.jpg"><img class="alignleft size-full wp-image-2746" title="gypsii-jave-explore" src="http://www.msearchgroove.com/wp-content/uploads/2009/06/gypsii-jave-explore.jpg" alt="gypsii-jave-explore" width="180" height="240" /></a>The expectation, according to the press release, is that the new app will "appeal to the 70 percent of the 650 million phone owners in China who own Java-based phones." By way of background, GyPSii is already locally available in China for the major operators China Mobile and China Unicom, for download on compatible Java phones.   GyPSii is also available globally across a wide range of devices, including Samsung, Nokia, LG, Apple iPhone, and BlackBerry smartphones.

How does GyPSii plan to make the jump from critical mass to relevant advertising? What is the rev share model for partners (handset makers and carriers) who get on board? And what is the experience for members that use the ExploreMe function to search the world around them (and so trigger the delivery of an ad on their mobile device)? These are just a few of the questions I explored with Dan in this final segment of our podcast interview. (It's a little longer than my usual interviews, but I felt detail was necessary to fully understand the interplay between search and advertising <em>GyPSii-style</em>.
]]></description>
			<content:encoded><![CDATA[<p>Continuing with Part 2 of my audio interview with <strong>Dan Harple, CEO of GeoSentric</strong>, the company behind <a href="http://blog.gypsii.com/" target="_blank">GyPSii, </a>a digital mobile lifestyle application. But look beneath the hood (and listen in to Part 1 of the series) and GyPSii isn&#8217;t just another company jockeying for position in the location-aware mobile social networking space. It&#8217;s got its eye on the prize: Using our location, our social graph (because we are members of the GyPSii community), and our judgment to index the world around us. <strong>Google may be about organizing the world&#8217;s information; GyPSii is about organizing the real world.</strong></p>
<p>What to do with a people-powered, user-generated index of the world out there? <strong>Follow in Google&#8217;s footsteps and sell advertising on top of it. </strong></p>
<p>As I wrote in my last post, GyPSii has cleverly harnessed <a href="http://corporate.gypsii.com/content/view/3/110/" target="_blank">PlaceMe,</a> a primary function of GyPSii that allows you to create a point of interest (POI), add your content (image, video, audio, text), add your current or last geo-location, categorize/tag/describe the POI, and submit to the server in real time to a personal or publicly designated folder in your MyPlaces (your record of points of interest).</p>
<p>To get this to Google scale, GyPSii needs a lot of people out there indexing the world with their mobile phones. It&#8217;s an ambitious strategy, but not far-fetched. Dan&#8217;s forecast models tell him that a company with <strong>7 million users, each doing 2 PlaceMes a month would produce an index in the first year that would be &#8220;significantly larger than the Google file system in its first year.&#8221;</strong> (Dan expects GyPSii to be on &#8220;between 80 and 100 million devices in the coming 12 months.&#8221;)</p>
<p>There are no stats on active users as a percentage of that total. But GyPSii members tend to be <strong>hyperactive when it comes to PlaceMe, creating and tagging &#8220;15-20 PlaceMes per month.&#8221;</strong> Every time GyPSii members do that, they are adding a new indexed item to what the company calls the Osmotic File System (OFS).</p>
<p>Where does mobile advertising come in? It&#8217;s already work in progress in <strong>China.</strong> In fact, GyPSii has a lot of progress to report in China &#8211; period. As Dan sees it: &#8220;To have an ad-based model, you have to have an audience.&#8221; To reach more members (and encourage them to index the world around them) GyPSii&#8217;s has this week launched the Java version of its application, with both Chinese and English language support.</p>
<p><a href="http://www.msearchgroove.com/wp-content/uploads/2009/06/gypsii-jave-explore.jpg"><img class="alignleft size-full wp-image-2746" title="gypsii-jave-explore" src="http://www.msearchgroove.com/wp-content/uploads/2009/06/gypsii-jave-explore.jpg" alt="gypsii-jave-explore" width="180" height="240" /></a>The expectation, according to the press release, is that the new app will &#8220;appeal to the 70 percent of the 650 million phone owners in China who own Java-based phones.&#8221; By way of background, GyPSii is already locally available in China for the major operators China Mobile and China Unicom, for download on compatible Java phones.   GyPSii is also available globally across a wide range of devices, including Samsung, Nokia, LG, Apple iPhone, and BlackBerry smartphones.</p>
<p>How does GyPSii plan to make the jump from critical mass to relevant advertising? What is the rev share model for partners (handset makers and carriers) who get on board? And what is the experience for members that use the ExploreMe function to search the world around them (and so trigger the delivery of an ad on their mobile device)? These are just a few of the questions I explored with Dan in this final segment of our podcast interview. (It&#8217;s a little longer than my usual interviews, but I felt detail was necessary to fully understand the interplay between search and advertising <em>GyPSii-style</em>.</p>
<p><strong>Listen to the <a href="http://corporate.gypsii.com/content/view/83/">podcast here.</a> [20:27]</strong></p>
<p>Excerpts from the interview:</p>
<p>PEOPLE-POWERED SEARCH: Dan is a great believer (as I am) in social search on mobile. As he pus it: &#8220;<strong>This is the ultimate user generated content business model ever.&#8221;</strong> With patented technology in place (as part of the PlaceMe function), the next step is scale. &#8220;It&#8217;s got to be at scale because if our goal is to build that index, we&#8217;ve got to get lots of people to use the app.&#8221; Downloading is only part of it. Bundling is the business model that drives results.</p>
<p>WATERFALL MODEL: This model sits at the core of how GyPSii does deals and shares the money. &#8220;It starts with OEM manufacturers, and then to ODM manufacturers. So we go and get bundle relationships with them to get on-deck.&#8221; After GyPSii seals the deals to be on the phones, &#8220;the water falls, [and] the next layer is the carrier layer.&#8221;  Then, as you begin to get scale, you use something like <a href="http://corporate.gypsii.com/content/view/69/90/" target="_blank">Open Experience</a>, the API, to further connect all of the social networks.&#8221; And what do handset makers get? Future revenue. As Dan puts it: &#8220;If you&#8217;re a phone manufacturer, for example, once you sell your phone, it&#8217;s a done deal. You have to make a new one and sell it.  We&#8217;ve got a business model that enables a phone to be an annuity generating device for a manufacturer, and that&#8217;s all the downstream advertising that results out of any given phone. So, that way, every device they make is an investment in a future revenue stream.&#8221;</p>
<p>MOBILITY AD DELIVERY: &#8220;In selecting GyPSii, they&#8217;ve not just selected this app to be bundled; they&#8217;ve selected the whole GyPSii back- end system, which also is a contextual search and add delivery system. <strong> So, strategically we&#8217;ve been selected for mobility based advertising delivery by some of the world&#8217;s largest manufacturers</strong> and I think that&#8217;s kind of a strategic place to be because they believe in this vision&#8230;.They understand mobility, [and] they don&#8217;t appreciate a top-down play from other companies coming in trying to <strong>do a land grab on their customer base.&#8221;</strong></p>
<p>ADVERTISING EXPERIENCE: It&#8217;s a lot like the mobile search we know, except the index is created by people and the ads &#8211; well &#8211; don&#8217;t look like ads. It all starts with a function called ExploreMe. From the website: &#8220;<strong>ExploreMe</strong> allows you to find places by keyword, category, proximity based across the general public, by your friends in your social network, or limited to your own personal points of interest. The resultant places allow you to see full context of photos, video, audio, text and ratings by the owners, contact the owner of the place (dependent on user settings), allow you to map the place, and with navigation allow you to get to the place.&#8221; <strong>Essentially, ExploreMe is what Dan calls the first step in &#8220;planet search or experience search.&#8221; </strong>You get search results and ads that are sold into that index in the same way that ads are sold into the Google index.  How do the ads look? A lot like content. But you could also get a coupon. No matter what you get, when you make a selection it triggers an advertising-based transaction &#8211; and a pay-off to the handset manufacturer.</p>
<p>MORE THAN MOBILES: Who said mobile advertising has to be delivered to mobile phones? GyPSii&#8217;s goal is to be on every device out there. &#8220;That&#8217;s not just phones, it&#8217;s also netbooks. We&#8217;ve got a <a href="http://corporate.gypsii.com/docs/IntelGypsii0820.pdf" target="_blank">relationship with Intel;</a> we&#8217;ve been selected as part of their reference platform for all mobile Internet devices and netbooks.  <strong>There are other ways to be mobile besides just your phone, so every mobile device that has an ability to be connected to the Internet, we want to be on.&#8221;</strong></p>
<p>MOBILE ANALYTICS: Advertising on a social network (as I have pointed out in my recent release white paper <a href="http://bango.com/services/informationrequest.aspx?fromwhitepaper=1&amp;campaigntype=pr" target="_blank">Mobile Advertising For the Masses,</a> sponsored by Bango, which you can <a href="http://bango.com/services/informationrequest.aspx?fromwhitepaper=1&amp;campaigntype=pr" target="_blank">download here</a>) provides brands access to key data, such as gender, preference, and whatever else members are willing to share. &#8220;For privacy reasons, [GyPSii analytics] will never say who a person is or anything else, but it will report things like gender, age, what other social networks that person is in. <strong>Think of a 3-D cluster map of the kind of people that are interested in that product, it helps them [advertisers] in real-time know where they should place their ads.&#8221; </strong>The feedback loop is simple: &#8220;We&#8217;ll help them know more about who&#8217;s interested in their products.&#8221;</p>
<p>WHAT&#8217;S NEXT?: &#8220;We&#8217;ve been in hunting mode and now we go into gathering mode.  So, where are we going? <strong>We&#8217;re going to continue to hunt relentlessly.  We will not yield until we sign every major OEM and ODM and carrier in the world &#8211; that&#8217;s hunting.&#8221;</strong> Execution goes hand-in-hand with innovation. We spoke shortly before the iPhone app launch, which Dan explains in the interview. Beyond that, we can look for a &#8220;release schedule that enhances that new user experience on all the other devices we&#8217;ve got.&#8221; Finally, GyPSii will expand what it calls the GyPSiiPlex, &#8220;all the data centers around the world adding capacity and fine tuning our algorithms.&#8221; (Dan calls the company&#8217;s core algorithm <strong>PlaceRank, a word play on PageRank</strong>.)</p>
<p><strong>My take:</strong> My own mobile advertising research for a variety of projects including<a href="http://www.everysingleoneofus.com/press-releases/globalmobilemarketingorganisationssupportpath-breakingmobileadvertisingresearch" target="_blank"> Mobile Advertising Research U.K.,</a> and MSG&#8217;s own publication/online resource<strong> MobiAD World Focus</strong>, brings me in contact with C-Level executives from a mix of mobile operators, agencies, brands, ad networks, and enablers. <strong>The questions on the top of the list: What is the value chain and who are the mouths we have to feed?</strong> The advance of companies like GyPSii tells us two things: We have to re-think how we define mobile advertising (Is it about brand message? Or is the end-game for advertisers simply the chance to communicate with social networks like GyPSii?), and the value chain we assume is coming together to deliver it.</p>
<p><strong>Clearly, mobile social networks are making the shift from meeting place to market place, and having search and advertising baked in (in addition to all its other features/functionality) has earned GyPSii a prime position in the emerging mobile search and advertising business ecosystem.</strong></p>
<p>Special thanks (again) to GyPSii for hosting my podcast until I can upload my content to the cloud and make it available to MSG readers via iTunes. It&#8217;s work in progress and coming soon!</p>
<p><em>In the next podcast, I look at a new app store approach from <a href="http://www.bytemobile.com/" target="_blank">Bytemobile</a>. For background I will also feature the video in the video player in the MSG sidebar.</em></p>
<p><em>***</em></p>
<p>Disclaimer: Bango is an MSG supporter.</p>
<p><em><br />
</em></p>
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		<item>
		<title>PODCAST: One Mobile Search To Rule Them All? GyPSii CEO Dan Harple Talks Location Services, Open APIs &amp; Cool New Ways To Record/Search The Real World On The Move</title>
		<link>http://www.msearchgroove.com/2009/05/25/podcast-one-mobile-search-to-rule-them-all-gypsii-ceo-dan-harple-talks-location-services-open-apis-cool-new-ways-to-recordsearch-the-real-world-on-the-move/</link>
		<comments>http://www.msearchgroove.com/2009/05/25/podcast-one-mobile-search-to-rule-them-all-gypsii-ceo-dan-harple-talks-location-services-open-apis-cool-new-ways-to-recordsearch-the-real-world-on-the-move/#comments</comments>
		<pubDate>Mon, 25 May 2009 21:13:40 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Mobile Advertising]]></category>
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		<guid isPermaLink="false">http://www.msearchgroove.com/?p=2673</guid>
		<description><![CDATA[<a href="http://www.msearchgroove.com/wp-content/uploads/2009/05/512iphoneicon.jpg"><img class="alignleft size-full wp-image-2687" title="512iphoneicon" src="http://www.msearchgroove.com/wp-content/uploads/2009/05/512iphoneicon.jpg" alt="512iphoneicon" width="115" height="115" /></a>Last week the news was all about <a href="http://corporate.gypsii.com/content/view/5/140/">GyPSii's new iPhone app</a>. Developed by GeoSentric, <a href="http://blog.gypsii.com/">GyPSii </a>lets people, and now people who own iPhones ,create and share geotagged content in real-time with friends, family, and the growing global community of GyPSii members. But it doesn't stop there. The <strong>places and experiences users create become Internet-searchable destinations, available for friends and communities to share and comment on, not only in GyPSii, but also across other social media such as Facebook and Twitter.</strong>

Read between the lines, and GyPSii goes one huge step beyond the slew of location-aware, mobile social networking services we've see up to this point. Sure, it allows people to instantly capture and share what they are actually doing, building a multi-media virtual diary on their world - the places they have been and the things that they have done.  <strong>But it also allows people to search (and find) these places/people/experiences with their mobile phones.</strong>

I am immediately reminded of the key theme of the Netsize Guide 2009, a milestone mobile almanac that represents an exciting (and on-going) collaboration with <strong>Stan Chesnais, Netsize CEO</strong>, who steered me in the direction of <strong><em>the</em></strong> next mega-trend in mobile: <strong>The blurring of the barriers between the virtual and physical worlds.</strong>

But it's more than an adrenalin-driven vision of the future. As we described in the book (which I urge you to download via the MSG sidebar), it's happening now, and examples range from Ford's super-cool use of augmented reality in a mobile marketing campaign, to visual search/advertising schemes supported by SnapNow, to <strong>GyPSii's little known business model</strong>, which is all about <strong>indexing the world around us for the delivery of relevant advertising and services we can't yet imagine.</strong> (<em>I hadn't had the pleasure of meeting with GyPSii at the time I wrote the book, but you can bet it has a top-notch spot in the 2010 Guide!)</em>

Shortly before GyPSii launched its iPhone app, <strong>Vanessa Vigar, Head of Corporate Communications</strong>, invited me to company HQ in Amsterdam to connect with <strong>Dan Harple, GyPSii CEO.</strong> The interview was a meeting of the minds, which I have produced as a two-part podcast here on MSG. <em>(Thanks again for reaching out, Vanessa!)</em>

In Part 1, Dan gives me the high-level view of what GyPSii is (and isn't), presents his no-holds-barred view of the real market for location services, and walks me through the value propositions (for people and GyPSii partners) that are intertwined with the <strong>company mission to make sure all of us are out on our bikes searching the planet, </strong>instead of on our PCs searching the Internet.

]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.msearchgroove.com/wp-content/uploads/2009/05/512iphoneicon.jpg"><img class="alignleft size-full wp-image-2687" title="512iphoneicon" src="http://www.msearchgroove.com/wp-content/uploads/2009/05/512iphoneicon.jpg" alt="512iphoneicon" width="115" height="115" /></a>Last week the news was all about <a href="http://corporate.gypsii.com/content/view/5/140/" target="_blank">GyPSii&#8217;s new iPhone app</a>. Developed by GeoSentric, <a href="http://blog.gypsii.com/" target="_blank">GyPSii </a>lets people, and now people who own iPhones ,create and share geotagged content in real-time with friends, family, and the growing global community of GyPSii members. But it doesn&#8217;t stop there. The <strong>places and experiences users create become Internet-searchable destinations, available for friends and communities to share and comment on, not only in GyPSii, but also across other social media such as Facebook and Twitter.</strong></p>
<p>Read between the lines, and GyPSii goes one huge step beyond the slew of location-aware, mobile social networking services we&#8217;ve see up to this point. Sure, it allows people to instantly capture and share what they are actually doing, building a multi-media virtual diary on their world &#8211; the places they have been and the things that they have done.  <strong>But it also allows people to search (and find) these places/people/experiences with their mobile phones.</strong></p>
<p>I am immediately reminded of the key theme of the Netsize Guide 2009, a milestone mobile almanac that represents an exciting (and on-going) collaboration with <strong>Stan Chesnais, Netsize CEO</strong>, who steered me in the direction of <strong><em>the</em></strong> next mega-trend in mobile: <strong>The blurring of the barriers between the virtual and physical worlds.</strong></p>
<p>But it&#8217;s more than an adrenalin-driven vision of the future. As we described in the book (which I urge you to download via the MSG sidebar), it&#8217;s happening now, and examples range from Ford&#8217;s super-cool use of augmented reality in a mobile marketing campaign, to visual search/advertising schemes supported by SnapNow, to <strong>GyPSii&#8217;s little known business model</strong>, which is all about <strong>indexing the world around us for the delivery of relevant advertising and services we can&#8217;t yet imagine.</strong> (<em>I hadn&#8217;t had the pleasure of meeting with GyPSii at the time I wrote the book, but you can bet it has a top-notch spot in the 2010 Guide!)</em></p>
<p>Shortly before GyPSii launched its iPhone app, <strong>Vanessa Vigar, Head of Corporate Communications</strong>, invited me to company HQ in Amsterdam to connect with <strong>Dan Harple, GyPSii CEO.</strong> The interview was a meeting of the minds, which I have produced as a two-part podcast here on MSG. <em>(Thanks again for reaching out, Vanessa!)</em></p>
<p>In Part 1, Dan gives me the high-level view of what GyPSii is (and isn&#8217;t), presents his no-holds-barred view of the real market for location services, and walks me through the value propositions (for people and GyPSii partners) that are intertwined with the <strong>company mission to make sure all of us are out on our bikes searching the planet, </strong>instead of on our PCs searching the Internet.</p>
<p><strong>Listen to the <a href="http://corporate.gypsii.com/podcasts/gypsii_part1.mp3">podcast.</a> [17:00]</strong></p>
<p>For background on  GyPSii and a review of some of the recent announcements (deals with handset manufacturers, impressive traction in China, and the newly-released Open Experience API), check out my bnetTV interview with <strong>Shane Lennon,</strong> <strong>Senior Vice President, Marketing &amp; Product Development at GyPSii,</strong> in the MSG video jukebox (located in the right-hand sidebar).</p>
<p><em></em><em></em></p>
<p>Audio interview excerpts:</p>
<p>MOBILITY: Despite the fact we have mobile services, we still tend to experience life and everything around us in a sit-down, do-nothing mode. <strong>&#8220;Everyone&#8217;s connected now, but our lives are developing a kind of virtual feel to them that I think is thin.&#8221;</strong> Dan and his team (mostly ex-Netscape) developed GyPSii to &#8220;record your life in a digital way, so wherever you are you can record what you&#8217;re doing and you can share that with communities, your friends, your family.&#8221; <strong>The newly-released module, called GyPSii Connect, automatically connects people with their other social networks, such as Facebook and Twitter.</strong></p>
<p>LOCATION: Is LBS the next big thing? Maybe &#8211; but our definition of it is limiting our ability to break new ground. A problem is our outmoded paradigm. <strong>&#8220;To create innovation you don&#8217;t look in the rear view mirror.&#8221; GyPSii does location, &#8220;but it&#8217;s not all we do.&#8221;</strong></p>
<p><a href="http://www.msearchgroove.com/wp-content/uploads/2009/05/placedetails-1.jpg"><img class="alignright size-medium wp-image-2695" title="placedetails-1" src="http://www.msearchgroove.com/wp-content/uploads/2009/05/placedetails-1-200x300.jpg" alt="placedetails-1" width="200" height="300" /></a>SEARCH: A primary function of GyPSii is PlaceMe. From the website: &#8220;PlaceMe &#8211; allows you to create a point of interest (POI) and associate a current or previous image, video, audio and text, URL and reference the POI to your current or last geo-location, categorize, tag and describe the point of interest and submit to the server in real time to a personal or publicly designated folder in your MyPlaces (your record of points of interest).&#8221; Put simply, every time you do [perform] a PlaceMe, you create a searchable place on the Internet. <strong>GyPSii has put this function at the center of a new search paradigm. It&#8217;s all about &#8220;a much deeper level of relevancy which isn&#8217;t about a virtual world, it&#8217;s about a real world.  So, when I search, I don&#8217;t want to really search what other websites people clicked on, I want to search other places and experiences that people had.&#8221;</strong></p>
<p>PEOPLE-POWERED SEARCH: Google search is about PageRank, an algorithm that, like a popularity contest, pushes what the mass market says is cool. But there&#8217;s more to life than following the crowd. GyPSii relies on people to make results relevant and potentially more valuable to us. It&#8217;s all about &#8220;building an alternative global Internet search index.&#8221; As Dan puts it: <strong>&#8220;I think the only way you build that index is if you empower millions of people to build it.  So, that&#8217;s natural, it&#8217;s organic, it came from real people, I just think that&#8217;s a cooler index to have.&#8221;</strong> After all, it&#8217;s people and their opinions that matter most. &#8220;When I search, I don&#8217;t really care how many people clicked on a restaurant&#8217;s website, it doesn&#8217;t matter to me.  What matters is did my friends go there, did people in my community go there, who goes there and what do they think of it.&#8221;</p>
<p>MOBILE ADVERTISING: Part 2 focuses on this topic &#8211; but we do get a view into the business models Dan imagines can emerge when you combine people-powered search and real world experience. <strong>&#8220;I think the future of advertising is about a much deeper level of relevance and context and location.&#8221;</strong></p>
<p>iPHONE: It&#8217;s game-changing &#8211; but the barrier to entry for that coolness may not be so high after all. &#8220;As a developer, you can make much cooler apps on the iPhone right now, but I would suggest that other companies who build browsers, [such as] Opera and Microsoft, will create a much better mobile browser. But<strong> I think the barrier to [an] enhanced user experience is more at an operating system level.</strong> (Translated: Symbian is clunky and needs to get better, for example.) As far as advertising goes, Dan isn&#8217;t jumping on the iPhone bandwagon. &#8220;I&#8217;d say the amount of ads served in the mobile market right now isn&#8217;t yet quite material.  It&#8217;s material when it&#8217;s at scale, and, for all the love of Apple and the coolness of the iPhone, <strong>it&#8217;s not a product that&#8217;s had scale.</strong>&#8221;</p>
<p><em> </em></p>
<p>GYPSII iPHONE APP: (Note: This interview was conducted prior to launch, so no deep details.) What could Dan say at the time: It does more and looks cooler (because it&#8217;s an iPhone, of course!). But look under the hood and the iconography of GyPSii (the visual vocabulary), which is core to what GyPSsii is, will stay the same. &#8220;Practically, what this means is when GyPSii rolls out on the iPhone, it will reflect the next-gen &#8211; and we don&#8217;t call it UI any more, we call it UX &#8211; user experience<strong>.  So, our next-gen UX will be on the iPhone and then that&#8217;s already in build processes on all of our other device families.</strong></p>
<p><em> </em></p>
<p>OPENEXPERIENCE API (OEx):  Just call it the &#8220;window into the management of your social fabric and your interaction with people, not just on GyPSii but on other social networks.  It&#8217;s the management of all your social media, how you record it, how you share it, and how you search for it.&#8221; What does it mean for partners? In a word: Speed. <strong>&#8220;If you think what Facebook Connect has done for Facebook, it&#8217;s a similar thing for GyPSii; it allows us to get integration with other partners fast.&#8221;</strong> As Dan puts it: &#8220;The way to think about this is if we had to go and do a custom build of GyPSii on every device, no company could afford to do that, there are too many devices coming and they&#8217;re coming too quickly&#8230;.So, we essentially built a core platform and an API around that platform which drives all the experiences you see in GyPSii, so then all those key functions can be called out of that API.&#8221; The OEx is at the heart of a recent <strong>deal with Samsung. &#8220;They&#8217;re launching their own social media location-based portal, </strong>and essentially it&#8217;s GyPSii, it&#8217;s using the GyPSii back-end and using our open experience API to make all that happen.&#8221;</p>
<p><em>In Part 2 &#8211; Dan and I take a look at mobile advertising, which is live in countries such as China. We also deep dive into the details of the Gypsii business model, one Dan calls the waterfall model, and we dissect the GyPSii mobile search paradigm, one based on a new concept Dan calls PlaceRank.</em></p>
<p>Special thanks to GyPSii for hosting my podcast until I can work out the details to upload my content to the cloud and make it avaiable to MSG readers via iTunes. It&#8217;s work in progress and coming soon!</p>
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		<slash:comments>3</slash:comments>
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		<title>PODCAST: Scanbuy CEO Jonathan Bulkeley Opens Up To Drive Global Mobile Barcode Use; But When Will Mobile Ad Campaigns Take Barcodes Mainstream?</title>
		<link>http://www.msearchgroove.com/2009/04/27/podcast-scanbuy-ceo-jonathan-bulkeley-opens-up-to-drive-global-mobile-barcode-use-but-when-will-it-break-onto-the-mainstream/</link>
		<comments>http://www.msearchgroove.com/2009/04/27/podcast-scanbuy-ceo-jonathan-bulkeley-opens-up-to-drive-global-mobile-barcode-use-but-when-will-it-break-onto-the-mainstream/#comments</comments>
		<pubDate>Mon, 27 Apr 2009 09:43:01 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Barcodes]]></category>
		<category><![CDATA[Mobile Advertising]]></category>
		<category><![CDATA[Podcasts]]></category>
		<category><![CDATA[2D barcode]]></category>
		<category><![CDATA[3DVision]]></category>
		<category><![CDATA[barcode]]></category>
		<category><![CDATA[LG]]></category>
		<category><![CDATA[Mobile Discovery]]></category>
		<category><![CDATA[Mobile Tag]]></category>
		<category><![CDATA[NeoMedia]]></category>
		<category><![CDATA[NeuStar]]></category>
		<category><![CDATA[Nokia]]></category>
		<category><![CDATA[Samsung]]></category>
		<category><![CDATA[Scanbuy]]></category>
		<category><![CDATA[Sony Ericsson]]></category>
		<category><![CDATA[Sprint]]></category>
		<category><![CDATA[Telefonica]]></category>

		<guid isPermaLink="false">http://www.msearchgroove.com/?p=2442</guid>
		<description><![CDATA[<a href="http://www.msearchgroove.com/wp-content/uploads/2009/04/jonathan_bulkeley.jpg"><img class="alignright size-full wp-image-2448" title="jonathan_bulkeley" src="http://www.msearchgroove.com/wp-content/uploads/2009/04/jonathan_bulkeley.jpg" alt="jonathan_bulkeley" width="186" height="214" /></a>Back as promised with an exclusive podcast to connect the dots in the recent raft of announcements and get the <strong>inside track on <a href="http://scanbuy.com/web/">Scanbuy</a> strategy</strong>. Indeed, there are a lot of open questions since Scanbuy, a leader in mobile marketing solutions based on barcodes, surprised the industry in early April with <a href="http://scanbuy.com/web/index.php?option=com_content&#38;view=article&#38;id=50:scanbuy-will-make-its-ezcoder-specifications-publicly-available-to-become-a-global-open-standard-&#38;catid=2:press-releases&#38;Itemid=6">the decision</a> to make the specs for the company's proprietary EZcode 2D barcode symbology "globally available." What does this <strong><em>really</em></strong> mean and what structures will Scanbuy put in place to see this through? 

These are just a few of the questions I explore with <strong>Jonathan Bulkeley, Scanbuy CEO</strong>. <em>(Personal thanks <strong>to David Javitch, Scanbuy VP of Marketing,</strong> for streamlining my request and arranging the podcast, the first such in-depth interview since the announcement.)</em>

To fully understand the significance of Scanbuy's decision, it's important to review the events and <strong>announcements that have effectively dealt companies up and down the mobile barcode business ecosystem (Scanbuy included) a new hand of cards. </strong>

<strong> </strong>

First came the decision in February by the United States Patent and Trademark Office to <a href="http://finance.yahoo.com/news/NeoMedias-Barcode-Lookup-bw-14397693.html">re-examine the patent</a> claims filed by <a href="http://neom.com/">NeoMedia Technologies</a>, a provider of barcode scanning solutions. The move prompted NeoMedia to push forward in March on a <a href="http://www.businesswire.com/portal/site/google/?ndmViewId=news_view&#38;newsId=20090422005363&#38;newsLang=en">patent licensing program</a> and tie up with other vendors (3GVision, Mobile Discovery, Mobile Tag, and NeuStar) in a <a href="http://www.neustar.biz/pressroom/announcements/press_release.cfm?press_id=1561">pilot program</a> based on open standards in a bid to show interoperability between the technologies out there and - more importantly - position NeuStar, a short code registry, as a central clearinghouse in the middle. More about this model and Jonathan's own take in the podcast.]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.msearchgroove.com/wp-content/uploads/2009/04/jonathan_bulkeley.jpg"><img class="alignright size-full wp-image-2448" title="jonathan_bulkeley" src="http://www.msearchgroove.com/wp-content/uploads/2009/04/jonathan_bulkeley.jpg" alt="jonathan_bulkeley" width="186" height="214" /></a>Back as promised with an exclusive podcast to connect the dots in the recent raft of announcements and get the <strong>inside track on <a href="http://scanbuy.com/web/" target="_blank">Scanbuy</a> strategy</strong>. Indeed, there are a lot of open questions since Scanbuy, a leader in mobile marketing solutions based on barcodes, surprised the industry in early April with <a href="http://scanbuy.com/web/index.php?option=com_content&amp;view=article&amp;id=50:scanbuy-will-make-its-ezcoder-specifications-publicly-available-to-become-a-global-open-standard-&amp;catid=2:press-releases&amp;Itemid=6" target="_blank">the decision</a> to make the specs for the company&#8217;s proprietary EZcode 2D barcode symbology &#8220;globally available.&#8221; What does this <strong><em>really</em></strong> mean and what structures will Scanbuy put in place to see this through? These are just a few of the questions I explore with <strong>Jonathan Bulkeley, Scanbuy CEO</strong>. <em>(Personal thanks <strong>to David Javitch, Scanbuy VP of Marketing,</strong> for streamlining my request and arranging the podcast, the first such in-depth interview since the announcement.)</em></p>
<p>To fully understand the significance of Scanbuy&#8217;s decision, it&#8217;s important to review the events and <strong>announcements that have effectively dealt companies up and down the mobile barcode business ecosystem (Scanbuy included) a new hand of cards. </strong></p>
<p><strong> </strong></p>
<p>First came the decision in February by the United States Patent and Trademark Office to <a href="http://finance.yahoo.com/news/NeoMedias-Barcode-Lookup-bw-14397693.html" target="_blank">re-examine the patent</a> claims filed by <a href="http://neom.com/" target="_blank">NeoMedia Technologies</a>, a provider of barcode scanning solutions. The move prompted NeoMedia to push forward in March on a <a href="http://www.businesswire.com/portal/site/google/?ndmViewId=news_view&amp;newsId=20090422005363&amp;newsLang=en" target="_blank">patent licensing program</a> and tie up with other vendors (3GVision, Mobile Discovery, Mobile Tag, and NeuStar) in a <a href="http://www.neustar.biz/pressroom/announcements/press_release.cfm?press_id=1561" target="_blank">pilot program</a> based on open standards in a bid to show interoperability between the technologies out there and &#8211; more importantly &#8211; position NeuStar, a short code registry, as a central clearinghouse in the middle. More about this model and Jonathan&#8217;s own take in the podcast.</p>
<p><em>I appreciate that the barcode space is a tough one to navigate, which is why I also recommend <a href="http://www.mobile-ent.biz/features/144/SECTOR-PROFILE-Mobile-barcodes-quick-response" target="_blank">this simple primer</a> from Tim Green over at Mobile Entertainment.  Unfortunately, he wrote it before this flurry of activity</em>.</p>
<p>So, what moved Scanbuy to open up the specs to the code that Jonathan stresses has been &#8220;labelled&#8221; proprietary (thus repeating the discussion around semantics that we began in <a href="../../../../../2009/01/20/exclusive-800-pound-gorilla-scanbuy-speaks-out-on-barcode-controversy-why-open-is-good-but-managed-might-be-best/" target="_blank">this earlier interview on MSG</a>)? At one level, it is a giant step toward building a viable ecosystem. But we can also read it as reaction to the pilot program (supported by players 3GVision, Mobile Discovery, Mobile Tag, NeoMedia, and NeuStar).</p>
<p>In response to my comment that NeuStar is clearly positioning itself to play the honest broker in a kind of hybrid model, Jonathan reminds me that Scanbuy can now also play the role of a trusted third party. <strong>&#8220;We don&#8217;t have a proprietary </strong><strong>code or reader any more.&#8221;</strong> (Before Scanbuy&#8217;s wise decision to go open, other barcode companies could make a case that it was a closed shop with Scanbuy the only company that could both issue EZcode barcodes and decode them.) The argument from other vendors was that they didn&#8217;t have a choice because Scanbuy was the only company that could provide the technology, Jonathan explained. <strong>&#8220;But that now is off the table.&#8221;</strong></p>
<p>NUTS &amp; BOLTS: Scanbuy has committed to publishing the specifications for reading EZcodes, giving companies/developers the ability to create EZcodes. &#8220;So, a software company could <strong>create software for handsets which enables handsets to read those codes,</strong> and they could also create server side software which allows them to create the codes.&#8221; <strong>Plug-ins?</strong> They appear to be work in progress. &#8220;We&#8217;re looking at that; we made the announcement first. [As to] how we implement it, we&#8217;re looking at a lot of different tactics on how to release it and what the best way is.&#8221; <strong>De-coding?</strong> &#8220;Anybody who currently creates handset software to de-code barcodes could integrate these specifications into their current decoders.  So, <strong>3GVision, for instance, who have software which de-codes QR and data matrix, could build in the functionality to also de-code EZcodes.</strong></p>
<p>PROCEDURE &amp; SUPPORT: For now, it&#8217;s all through Scanbuy. &#8220;Over the coming weeks they&#8217;ll be able to look at the specifications and create a platform which meets the specifications to create the codes on their own, if they want.&#8221; Meanwhile, Scanbuy is thinking through the details of offering support. <strong>&#8220;Support will probably not be free, however.</strong> So we&#8217;ll make the specifications free, support is probably going to cost.  What it&#8217;s going to cost, I&#8217;m not sure.&#8221;</p>
<p>OPEN STANDARD: Open is the direction the industry needs to go. While the pilot program, led by NeuStar, may be on the mark, Jonathan wonders whether it might not be too much, too soon. &#8220;Too many players, too early, can create too much competition and confusion in the market and it&#8217;s not necessarily a good thing.&#8221; As he puts it: &#8220;To have multiple players, you have to have multiple revenue opportunities for those players to be able to operate and compete, and <strong>it&#8217;s not clear right now what everybody&#8217;s revenue model is</strong> in that scenario.&#8221;</p>
<p>NEUSTAR: &#8220;We&#8217;ll see what happens over the next few months.  Obviously we are playing the most active role in the U.S. today as the only authorized code and the only authorized platform provider, so, we&#8217;re a major player in the space in the U.S. and we believe we&#8217;ll continue to be going forward.&#8221; (NeuStar has a strong focus on the U.S. market, thus Jonathan&#8217;s comments are limited to that geography.) Not satisfied, I put the question to him straight: <strong>What is Scanbuy&#8217;s position and will it participate in the pilot?</strong> &#8220;They [NeuStar] are positioning themselves as the clearing house which everything goes through. <strong>It&#8217;s not clear to us that they will play that role, so for us participating in the pilot at this point, we don&#8217;t know that it&#8217;s in our best interest</strong> to do that at this point [time].  We believe that if that is the final structure that the carriers decide is the best for the U.S. market, there will be a role for us to play. <strong>But it&#8217;s not clear. By no means is this the de facto structure for the U.S. market.&#8221;</strong></p>
<p>DRIVERS: What is going to move barcode solutions out into mainstream mobile marketing and advertising campaigns? <strong>&#8220;This market will happen if readers are built into phones by the carriers, not by pushing downloads to consumers.&#8221;</strong> (By way of background, Scanbuy&#8217;s ScanLife handset application has already been pre-loaded on handsets from LG, Nokia, Samsung and Sony Ericsson, and been made compatible for mobile phones running on Google Android as well as BlackBerry, iPhone, Java, Symbian, and Windows Mobile.) &#8220;The carriers need to decide, OK, are we bundling readers on our phones or not? Sprint in the U.S. is about to start pre-loading our software on their phones, which is great news for the industry and for us.  But we need the others to get on board, and <strong>this has to become standard in every phone just as your Internet browser is</strong> that you use on your mobile device.&#8221;</p>
<p>EUROPE: Spain and Italy lead the pack &#8211; mainly because operators in these countries have chosen to pre-load readers on all their handsets. &#8220;What you&#8217;re starting to see [in Spain] is widespread code use. <strong>Marketers can go to several different campaign managers and get their codes, and they [the codes] will work across multiple operator platforms</strong> and handsets in the market.  If that&#8217;s the ecosystem that evolves, codes will be everywhere and they will be completely integrated into all marketing materials at all levels for marketers and media.&#8221;</p>
<p><a href="http://www.msearchgroove.com/wp-content/uploads/2009/04/amazon-brand-digital-11.jpg"><img class="alignright size-full wp-image-2455" title="amazon-brand-digital-11" src="http://www.msearchgroove.com/wp-content/uploads/2009/04/amazon-brand-digital-11.jpg" alt="amazon-brand-digital-11" width="160" height="155" /></a>DIRECT/INDIRECT MODELS: Which models are popular where? Japan has embraced a direct model (routing the user who scans the barcode directly to a site/destination). The trend in Western Europe, Latin America, and the U.S. is toward an indirect model, where scanning the barcode takes the user to a third-party server (where the site/action linked to a specific advertising campaign can be stored but also changed on the fly to freshen the sales pitch or simply point the user to a different site). &#8220;What you&#8217;re seeing in countries like Australia &#8230;is this hybrid approach where the campaign managers create <strong>a direct code that has a URL embedded in it, but that URL goes to their platform and the platform then tells it what URL to link to.</strong> So it&#8217;s a direct code but it goes through a campaign manager&#8217;s platform, not to the person who is putting the code out.&#8221; Could the U.S. adopt a similar model to make barcodes work? It could, provided that &#8220;code readers are ubiquitous on all phones; they read direct codes but the codes go to authorized campaign manager platforms.&#8221;</p>
<p>OUTLOOK: Is huge (!), but not all countries are moving at the same pace. &#8220;The markets where carriers and handset manufacturers are embracing it and getting phones into the market with software on them will take off the fastest.&#8221; <strong>In 2-3 years &#8220;codes will be everywhere in Spain and Italy.&#8221; In the U.S., the timeframe is &#8220;probably 3 to 4 years,</strong> and Latin America is probably 3 years.&#8221; Are we heading for a shake-in or shake-out? &#8220;From a competitive standpoint, I think you&#8217;re going to have major players in different geographies and the players in each geography will get stronger; there won&#8217;t be a lot of competition in each geography.&#8221; There may be a couple of players, but there are not going to be ten, for example. And this goes double for clearinghouses. &#8220;There aren&#8217;t going to be ten clearing houses in Spain or Italy or the U.S.</p>
<p>HOT TOPICS: In the U.S., it&#8217;s about <strong>&#8220;patent-related questions&#8221;</strong> and figuring out the right structure and ecosystem to take barcodes to the next level. In Europe it&#8217;s about growth &#8211; because the market is growing &#8211; and identifying the catalysts for even stronger growth. What&#8217;s next for Scanbuy? The excitement builds as the company nears the launch of two carriers in Spain, laying the groundwork for <strong>the first cross-carrier launch in Europe.</strong> &#8220;Spain will be the first country to actually launch and be operational with an interoperable system, and therefore our other markets around the globe, Latin America, US, Denmark, will be interoperable with those platforms so we&#8217;ll have a multi-country, 5 to 7 country interoperable system up and running in the next six weeks.&#8221;</p>
<p><strong>My take:</strong> As I wrote earlier, the focus on open standards changes all the rules. The Scanbuy announcement signals a new chapter in the barcode industry (and a long overdue rethink on the part of Scanbuy). It also jumpstarts an equally overdue discussion around openness. But &#8211; as we know from similar discussions elsewhere in the telecoms and IT industries &#8211; there are different degrees and definitions of openness. <strong>How open is open and which open is best? The jury is out on that one. </strong></p>
<p>In the meantime, there&#8217;s <strong>no overlooking the overlap</strong> between Scanbuy&#8217;s new push toward open standards and the progress of a pilot program (in which Scanbuy currently has little interest) aimed (likewise) at establishing open standards and a viable ecosystem. From my vantage point, the laundry list of fragmentation and intellectual property issues has yet to be satisfactorily resolved. <strong>But that&#8217;s not an excuse for not moving the market forward. Scanbuy&#8217;s decision marks real progress toward openness &#8211; and there is no turning back for anyone. Now all parties will have to walk the talk (and abandon the rhetoric we read across the blogosphere) if they want mobile advertisers to embed barcodes in their marketing strategies and not just dabble with one-off experiments.</strong></p>
<p><a href="http://www.msearchgroove.com/wp-content/uploads/2009/04/brand-digital-cover.jpg"><img class="alignleft size-medium wp-image-2461" title="brand-digital-cover" src="http://www.msearchgroove.com/wp-content/uploads/2009/04/brand-digital-cover-300x213.jpg" alt="brand-digital-cover" width="300" height="213" /></a>Speaking of walk the talk, today Scanbuy&#8217;s EZ codes features on the cover BrandDigital: Simple Ways Top Brands Succeed in the Digital World, a business book by branding expert Allen Adamson. <strong>The 2D barcode on the back cover connects directly to the title&#8217;s page on Amazon&#8217;s mobile website, making this the first book to be sold in North America that includes an EZcode to sell the title via the mobile device. </strong>As Jonathan put in a statement: &#8220;This is a perfect example of how a 2D code placed on any physical media can send an interested shopper directly to a purchase opportunity. The mobile commerce experience has improved substantially over the past twelve to eighteen months, and we expect to see more of these applications in the future being initiated through our technology.&#8221;</p>
<p>This scenario also figures prominently in the <a href="http://www.msearchgroove.com/2009/03/20/netsize-guide-2009-3500-downloads-going-strong/" target="_blank">Netsize Guide 2009, a 250-page mobile industry overview</a> I wrote and offer for free download via a link on the homepage (sidebar).</p>
<p>Barcodes or visual search? Which technology approach will best link our virtual and physical worlds to support commerce? <strong>What do YOU think?</strong><strong><br />
</strong></p>
<p>(I should mention at this juncture that the MSG global mobile industry research project and publication will feature a section on barcode companies and showcase successful mobile advertising campaigns. If you are a company in this space, or would like MSG to consider a mobile advertising campaign case study for inclusion in this work, then please contact me directly (<a href="mailto:peggy@msearchgroove.com">peggy@msearchgroove.com</a>).</p>
<p><strong> </strong></p>
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		<title>PODCAST: Answers.com CEO Bob Rosenschein Warns Roadblocks To Mobile Advertising &amp; Mobile Search; Mobile SEO Is Critical</title>
		<link>http://www.msearchgroove.com/2009/03/31/podcast-answerscom-ceo-bob-rosenschein-warns-roadblocks-to-mobile-advertising-why-mobile-seo-is-critical/</link>
		<comments>http://www.msearchgroove.com/2009/03/31/podcast-answerscom-ceo-bob-rosenschein-warns-roadblocks-to-mobile-advertising-why-mobile-seo-is-critical/#comments</comments>
		<pubDate>Tue, 31 Mar 2009 12:43:48 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Mobile Advertising]]></category>
		<category><![CDATA[Mobile Research]]></category>
		<category><![CDATA[Mobile Search]]></category>
		<category><![CDATA[Personalization]]></category>
		<category><![CDATA[Podcasts]]></category>
		<category><![CDATA[Usability]]></category>
		<category><![CDATA[White Papers]]></category>
		<category><![CDATA[360i]]></category>
		<category><![CDATA[Answers.com]]></category>
		<category><![CDATA[comScore]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[iCrossing]]></category>
		<category><![CDATA[Mobile Internet]]></category>
		<category><![CDATA[Mobile Marketing]]></category>
		<category><![CDATA[Mobile SEO]]></category>
		<category><![CDATA[Nielsen]]></category>
		<category><![CDATA[Nielsen Mobile]]></category>
		<category><![CDATA[podcast]]></category>
		<category><![CDATA[SEO]]></category>
		<category><![CDATA[social search]]></category>
		<category><![CDATA[ThinkMobile]]></category>
		<category><![CDATA[white paper]]></category>
		<category><![CDATA[WikiAnswers.com]]></category>

		<guid isPermaLink="false">http://www.msearchgroove.com/?p=2233</guid>
		<description><![CDATA[<em>An exclusive podcast with Bob Rosenschein PLUS a look at some recent mobile advertising stats from the U.S., Vietnam, and Japan.</em>

The 450+ attendees at <a href="http://www.msearchgroove.com/2009/03/20/energized-about-mobile-social-media-social-advertising-mobile-twitter-answerscom/">Think Mobile </a>that descended on NYC in March can count themselves lucky. We were treated to an excellent line-up of 60+ top-notch speakers, chosen by my esteemed colleague <strong>Matthew Snyder</strong>, Founder &#38; CEO of <a href="http://www.adostrategies.com/">ADObjects</a>, a strategic cross-media consultancy, for their insights, ideas, and willingness to share both. Feedback from my panel on Mobile Search &#38; SEO has been overwhelmingly positive, in part because Matthew and I brainstormed and purposely brought together an eclectic mix of individuals passionate about their work and the mobile industry at large.

<a href="http://www.msearchgroove.com/wp-content/uploads/2009/03/bob-rosenschein-answerscom.jpg"><img class="alignleft size-full wp-image-2248" title="bob-rosenschein-answerscom" src="http://www.msearchgroove.com/wp-content/uploads/2009/03/bob-rosenschein-answerscom.jpg" alt="bob-rosenschein-answerscom" width="209" height="320" /></a>Today I kick off this "mini-series" with<strong> Bob Rosenschein, Answers Corporation CEO </strong>and mobile search "guru" (my description- he's far too modest). The company's social search service WikiAnswers.com has seen some stellar growth,<a href="http://ir.answers.com/releasedetail.cfm?ReleaseID=369506"> according to comScore</a>. In March, the measurement and market research firm reported that WikiAnswers.com U.S. <strong>unique visitors reached nearly 19 million in January 2009</strong>, compared to 729,000 in December 2006. I caught up with Bob to get the inside track on his company's mobile ambitions, discuss the key criteria for an optimal mobile search experience, and the role of mobile advertising in the scheme of things.

<strong>Listen to the podcast. [16:18]</strong>
]]></description>
			<content:encoded><![CDATA[<p><em>An exclusive podcast with Bob Rosenschein PLUS a look at some recent mobile advertising stats from the U.S., Vietnam, and Japan.</em></p>
<p>The 450+ attendees at <a href="http://www.msearchgroove.com/2009/03/20/energized-about-mobile-social-media-social-advertising-mobile-twitter-answerscom/" target="_blank">Think Mobile </a>that descended on NYC in March can count themselves lucky. We were treated to an excellent line-up of 60+ top-notch speakers, chosen by my esteemed colleague <strong>Matthew Snyder</strong>, Founder &amp; CEO of <a href="http://www.adostrategies.com/" target="_blank">ADObjects</a>, a strategic cross-media consultancy, for their insights, ideas, and willingness to share both. Feedback from my panel on Mobile Search &amp; SEO has been overwhelmingly positive, in part because Matthew and I brainstormed and purposely brought together an eclectic mix of individuals passionate about their work and the mobile industry at large.</p>
<p>I was so impressed by the caliber of speakers<strong> (Michael Slinger, Manager, Google: Rachel Pasqua, Director, Mobile Strategy, iCrossing; and David Berkowitz, Director of Emerging Media &amp; Client Strategy at <a href="http://www.360i.com/" target="_blank">360i</a>)</strong> that I have decided to showcase each individually on MSG. (I had the opportunity to do a video interview with David and will be back with more on that, and his views on social media and mobile search, once the bnetTV team has edited the footage and posted in the video player in the sidebar.)</p>
<p><a href="http://www.msearchgroove.com/wp-content/uploads/2009/03/bob-rosenschein-answerscom.jpg"><img class="alignleft size-full wp-image-2248" title="bob-rosenschein-answerscom" src="http://www.msearchgroove.com/wp-content/uploads/2009/03/bob-rosenschein-answerscom.jpg" alt="bob-rosenschein-answerscom" width="209" height="320" /></a>Today I kick off this &#8220;mini-series&#8221; with<strong> Bob Rosenschein, Answers Corporation CEO </strong>and mobile search &#8220;guru&#8221; (my description- he&#8217;s far too modest). The company&#8217;s social search service WikiAnswers.com has seen some stellar growth,<a href="http://ir.answers.com/releasedetail.cfm?ReleaseID=369506" target="_blank"> according to comScore</a>. In March, the measurement and market research firm reported that WikiAnswers.com U.S. <strong>unique visitors reached nearly 19 million in January 2009</strong>, compared to 729,000 in December 2006. During this time period, WikiAnswers.com&#8217;s market share increased from 4 percent to nearly 35 percent, vs. Yahoo! Answers, based on U.S. unique visitors. Overall, WikiAnswers.com was identified as the <strong>fastest growing top 200 U.S. domain for all of 2008</strong>.</p>
<p>Another milestone: Answers Corporation counted 10 million questions in the WikiAnswers.com Q&amp;A database. (Answers Corporation acquired the WikiAnswers.com database in 2006, and since then questions have increased over 35-fold.) As Bruce D. Smith, Chief Strategic Officer of Answers Corporation, who leads the Community Development team, put it in a recent release: The WikiAnswers community is &#8220;experiencing exciting growth,&#8221; with over 500 volunteer supervisors and millions of contributors, supported by our 12-member Community Development Team.</p>
<p><strong>Social search meets mobile?</strong> Regular readers will know I am excited about this combination. (In fact, I commented on this emerging business model in <a href="http://www.msearchgroove.com/2009/02/16/mobile-search-white-papers-from-taptu-abphone-netsize-guide-2009-is-live/" target="_blank">recent-release white papers</a> from mobile search companies Taptu and abphone.) In view of WikiAnswers.com&#8217;s increasing popularity, I decided to take a closer look at the company&#8217;s future roadmap. I caught up with Bob to get the inside track on his company&#8217;s mobile ambitions, discuss the key criteria for an optimal mobile search experience, and the role of mobile advertising in the scheme of things.</p>
<p><strong>Listen to the podcast. [16:18]</strong></p>
<p><strong><br />
</strong></p>
<p>By way of background, Answers Corporation, founded in 1998, was formerly known as GuruNet. It changed its name to Answers Corporation in 2005. The company is best known as the owner of the popular social knowledge Q&amp;A site WikiAnswers.com, and the &#8220;encyclodictionalmanacapedia&#8221; Answers.com. Answers is a Google AdSense partner, meaning thatAnswers.com and WikiAnswers.com show Google performance ads on their pages.</p>
<p>WIKIANSWERS.COM: It&#8217;s a fast-mover. &#8220;On WikiAnswers, people type in the questions; other people answer them; and hopefully, over time, we get the best possible answers. <strong>Our goal is to give the best answers anywhere on the Web, for any kind of question.&#8221;</strong></p>
<p><em> </em></p>
<p>MOBILE SEARCH:<strong> Bob can&#8217;t give specifics</strong> and I respect that. But he can give us an indication of what is in the pipeline. As he put it: &#8220;I will say that the area of delivering our answers on mobile is obviously of enormous interest to us this year and next year.&#8221; While companies can tailor their services to specific platforms and devices, Bob doesn&#8217;t recommend it and hints that his company is focused on <strong>&#8220;adapting our product lines over time to work on all of the mobile devices, and of course we mean smartphones, but not only smartphones &#8212; anything with a Web browser.&#8221;</strong></p>
<p>OPTIMAL USER EXPERIENCE: Quick answers in fewer clicks is the algorithm for mobile search success. &#8220;We believe that there&#8217;s too much information overload.&#8221; The problem is that search engines are really good at searching the Web, but what do they deliver? &#8220;A page of links; of links to other sites, but you know what? The mobile world still has slow browsers&#8230;.<strong>If you get a list of links to pages that are mobile pages, you&#8217;re almost afraid to click on one of them. How do you know if it&#8217;s going to be a 5 second page or a 25 second page?&#8221;</strong> You don&#8217;t know. &#8220;Our goal is to give people useful information in fewer clicks. And so that&#8217;s actually a very good hint towards how we see the mobile world evolving and what we think we might be able to add to it.&#8221;</p>
<p>MOBILE SEO: Is the end-game about delivering answers on the go? If so, then what is the potential impact on SEO? In a word: Profound. Bob points out that <strong>Google&#8217;s introduction</strong> of a <a href="http://www.sitepoint.com/blogs/2009/02/18/improve-seo-google-canonical-element/" target="_blank">canonical element</a> aimed at assisting SEO clearly recognizes mobile content is different from the Web. &#8220;In other words, you can now make a page that exists in different forms, give it a canonical name, and tell Google that this is the canonical page. This is the real page, and all these other things are just adaptations of it for different user experiences and phone factors, especially mobile. So, Google is being advised that this is the same page as another page in a legitimate fashion such that it doesn&#8217;t hurt SEO.</p>
<p>PUBLISHER TIPS: Brand is everything, which is why companies must deliver a quality user experience that begins with the basics, such as presentation. &#8220;Users will have even less patience on a small device. <strong>You have to get it right and it&#8217;s a really different ballgame in terms of presentational dynamics.&#8221;</strong> Google and Yahoo will continue to be important, and I think the challenges for the rest of us [will be] to find our place in this new world&#8230;. [It] will boil down to user experience. In the words of <strong>Tim O&#8217;Reilly; &#8216;How do we get users to visit our content in an age where they are free to choose content?&#8217;</strong></p>
<p><em> </em></p>
<p>MONETIZATION &amp; MOBILE ADS: Google changed the rules when it introduced text ads on their pages that didn&#8217;t look like text ads. <strong>&#8220;Google zagged when everybody else was zigging, and they did something very brilliant.&#8221; </strong>But the real lesson we must apply to mobile is relevancy.  &#8221;It is attractive to the user; it&#8217;s more trustworthy. But if that weren&#8217;t enough, it is<strong> informative and not interruptive.</strong>&#8221; But even relevant ads might not convince users to accept mobile advertising, according to recent research from Nielsen Mobile (via Citi Investment Research, a division of Citigroup Global markets). Bob was kind enough to <strong>share a short excerpt and some surprising stats from the client report</strong>, written by analyst Mark Mahaney. Under the heading: &#8220;There is a material consumer resistance to mobile advertising,&#8221; Mahaney states privacy concerns and users&#8217; skepticism are holding back mobile advertising in the U.S.</p>
<p><em>Meanwhile, we learn from the<a href="http://www.thanhniennews.com/business/?catid=2&amp;newsid=47510" target="_blank"> Thanh Nien Daily </a>that mobile advertising is booming in Vietnam. Quoting Aaron Cross, managing director of The Nielsen Company in Vietnam, who spoke at a two-day conference on Integrated Marketing in Vietnam which wrapped up last Friday in Ho Chi Minh City, the post reports (according to the Nielsen Mobile Insights Survey 2008) <strong>almost half of mobile owners in Vietnam receive advertisements via SMS each month. </strong></em></p>
<p><em> </em></p>
<p><em>The majority of those ads are read by consumers. The survey also said 74 percent of people in HCMC and Hanoi, the country&#8217;s two economic hubs, own a mobile phone. Over half (58 percent) of the country&#8217;s urban population, and a third (37 percent) of rural residents own cell phones. But the way isn&#8217;t clear for mass marketing yet. Cross pointed out the new anti-spam government decree, which took effect last month in Vietnam, protects consumers from receiving unwanted messages on their mobile phones. However, cost-conscious Vietnamese consumers are open to &#8220;hot deals and great value to relieve pressure from their monthly budgets.&#8221; </em></p>
<p><em> </em></p>
<p><em> </em></p>
<p><em>Mobile advertising is also gaining traction in Japan. <a href="http://www.bizcommunity.com/Article/196/16/34379.html" target="_blank">This post</a>, quoting Tom Bowman, BBC.com&#8217;s VP international ad sales who spoke at the Digital Symposium hosted by Habari Media last week in the Western Cape, argues consumers are &#8220;almost twice as receptive to mobile advertising as to magazine advertising, making it the highest priority for prospective advertisers.&#8221;</em></p>
<p>WHAT&#8217;S NEXT?: The industry has to sort out business models. Is it sponsorship? Is it an animated display ad? Or is it some kind of click-through only on performance ads? <strong>&#8220;But I&#8217;m going to say something very flippant now: &#8220;Who cares? &#8230;It&#8217;s a branding opportunity&#8230; and sometimes you subsidize one part of your business with another.&#8221; </strong>Bob would rather &#8220;get the service right and figure out how to monetize later.&#8221;</p>
<p><em>Special thanks to <strong>Alison Minaglia at <a href="http://www.technologypr.com" target="_blank">Technology PR</a></strong> for the image of Bob addressing the ThinkMobile audience! </em></p>
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		<title>PODCAST: Yahoo Mobile Search &amp; Advertising Tweaks Bring Success, But Google Packs Them In; Are Carriers Players Or Spectators?</title>
		<link>http://www.msearchgroove.com/2009/03/09/podcast-yahoo-mobile-search-bring-success-google-packs-them-in/</link>
		<comments>http://www.msearchgroove.com/2009/03/09/podcast-yahoo-mobile-search-bring-success-google-packs-them-in/#comments</comments>
		<pubDate>Mon, 09 Mar 2009 20:48:57 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Mobile Advertising]]></category>
		<category><![CDATA[Mobile Research]]></category>
		<category><![CDATA[Mobile Search]]></category>
		<category><![CDATA[Podcasts]]></category>
		<category><![CDATA[Every Single One Of Us]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[MCN]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Paid Search Advertising]]></category>
		<category><![CDATA[Voice Search]]></category>
		<category><![CDATA[Yahoo]]></category>

		<guid isPermaLink="false">http://www.msearchgroove.com/?p=2063</guid>
		<description><![CDATA[Following up on a new report from Bernstein Research, I'm back with a closer examination of the research (which focuses on the U.S. market) and an exclusive podcast with<strong> Jeffrey Lindsay, senior analyst and lead author</strong>. <em>My special thanks to Jeffrey for fitting this interview in between trips.</em> A value-add in this particular podcast: Another perspective on the controversial question: What is the potential impact of a tie-up between Vodafone and Yahoo?

Overall, the report is a good read. It covers all the bases, from mobile ad revenue predictions to estimates for mobile search revenues, and it recounts the results of a road test (Google vs. Yahoo) <strong>to determine (literally) which provider is getting more bang for the buck when it comes to paid search.</strong>

<em>Indeed, mobile search performance is at the top of my radar as Peggy Albright (founder of Albright Research and MSG associate) and I have just wrapped up a white paper comparing mobile voice services available on the iPhone. More importantly, we have moved into the final phase of our the Mobile Search Performance Report (MSPR), an industry-first quarterly report documenting the mobile search experience across a range of geographies, operators, and search engine providers, providing insight into the key performance metrics, such as click-distance and mobile advertising relevancy.</em>

While I may have my issues with some of the Bernstein report findings, there's no arguing the fact that <strong>Google controls a sizeable share of the U.S. mobile search market</strong>, and that <strong>despite the fact the search giant consistently delivers a poorer user experience</strong> (an observation based on MSPR findings as well as those reported by Mobile Commerce during a <a href="http://www.msearchgroove.com/2008/07/29/mobile-search-masterclass-how-google-is-paid-search-the-path-to-discovery/">recent Mobile Search Master Class</a>).

Based on brand reach research (number of visitors to a search property divided by the estimated total of visitors ever to access the search category ever in a month) and comScore estimates (as reported in September 2008), Bernstein Research reckons Google had 62 percent of the U.S. market in January 2009. Yahoo came in second with 30 percent and Microsoft's Windows Live finished third with 11 percent.

<strong>Listen to the podcast here. [19:21]</strong>]]></description>
			<content:encoded><![CDATA[<p>Following up on a new report from Bernstein Research, I&#8217;m back with a closer examination of the research (which focuses on the U.S. market) and an exclusive podcast with<strong> Jeffrey Lindsay, senior analyst and lead author</strong>. <em>My special thanks to Jeffrey for fitting this interview in between trips.</em> A value-add in this particular podcast: Another perspective on the controversial question: What is the potential impact of a tie-up between Vodafone and Yahoo?</p>
<p>Overall, the report is a good read. It covers all the bases, from mobile ad revenue predictions to estimates for mobile search revenues, and it recounts the results of a road test (Google vs. Yahoo) <strong>to determine (literally) which provider is getting more bang for the buck when it comes to paid search.</strong></p>
<p><em>Indeed, mobile search performance is at the top of my radar as <a href="www.peggyalbright.com" target="_blank">Peggy Albright</a> (founder of Albright Research, and MSG associate) and I have just wrapped up a white paper comparing mobile voice services available on the iPhone. More importantly, we have moved into the final phase of our Mobile Search Performance Report (MSPR), an industry-first quarterly report documenting the mobile search experience across a range of geographies, operators, and search engine providers, providing insight into the key performance metrics, such as click-distance and mobile advertising relevancy.</em></p>
<p>While I may have my issues with some of the Bernstein report findings, there&#8217;s no arguing the fact that <strong>Google controls a sizeable share of the U.S. mobile search market</strong>,  <strong>despite the fact the search giant consistently delivers a poorer user experience</strong> (an observation based on MSPR findings as well as those reported by Mobile Commerce during a <a href="http://www.msearchgroove.com/2008/07/29/mobile-search-masterclass-how-google-is-paid-search-the-path-to-discovery/" target="_blank">recent Mobile Search Master Class</a>).</p>
<p>Based on brand reach research (number of visitors to a search property divided by the estimated total of visitors ever to access the search category  in a month) and comScore estimates (as reported in September 2008), Bernstein Research reckons Google had 62 percent of the U.S. market in January 2009. Yahoo came in second with 30 percent, and Microsoft&#8217;s Windows Live finished third with 11 percent.</p>
<p><strong>Listen to the podcast here. [19:21]</strong></p>
<p>Against this backdrop, Bernstein estimates <strong>that mobile search revenues in the U.S. will grow from $20 million in 2008 to $910 million by end-2012</strong>. (Much lower than the numbers I&#8217;ve seen, so the truth must lie somewhere in the middle.) In contrast, <strong>mobile advertising revenues are set to skyrocket. Bernstein figures revenues will grow from $160 million in 2008 to $2.3 billion by end-2012.</strong> It further projects that global revenues will grow from $700 million in 2008 to $7.2 billion by end-2012.</p>
<p><strong>But the real news is Google&#8217;s algorithm for success.</strong> Google&#8217;s strategy of &#8220;pulling through&#8221; users from its PC platform to mobile appears to be paying off big-time. Google is not only benefiting from user habit (users tend to visit the same brands and destinations they know from the PC Internet, with Google leading the pack); it&#8217;s able to keep all the cash from paid search advertising. As the report points out:<strong> &#8220;Google has not made to our knowledge any agreement to split revenues with the carriers. Google is possibly also gambling upon intensifying carrier competition and a favorable political climate to drive through de facto &#8216;wireless net neutrality&#8217; and avoid splitting its revenues with the carriers altogether.&#8221; </strong>(Think it through. It&#8217;s an outspoken observation &#8211; and possible outcome &#8211; that should have alarm bells ringing in carrier boardrooms&#8230;)</p>
<p>At the other end of the spectrum, Yahoo and Microsoft focus on paid default placement (a strategy of negotiating to have their search engine app pre-loaded on the mobile deck so it is available as the default). Unlike Google, the search engines split their paid search advertising revenues with their mobile operator partners. (Yahoo with AT&amp;T and T-Mobile and Microsoft with Verizon.) It&#8217;s a strategy to which I give high marks because it potentially encourages a more robust and healthier business ecosystem. However, Bernstein doesn&#8217;t seem to share my long-term view. It focuses on the here and now, concluding that <strong>Google&#8217;s strategy of winner-takes-all &#8220;will result in significantly higher margins&#8221; than Yahoo and Microsoft.</strong></p>
<p>But a closer look (and an excellent podcast with Jeffrey) reveals good reasons to watch Yahoo over the next months. Vast improvements to mobile search and an exciting set of mobile apps are a boost to Yahoo&#8217;s popularity and potential for growth.<em> (More on my take after I hear back on my request for an in-depth briefing to connect the dots in the raft of recent announcements, so watch this space.) </em>Bernstein thinks Yahoo has &#8220;already overtaken Google.&#8221; The challenge now is to &#8220;translate this gain into superior financial performance with advertisers.&#8221;</p>
<p>As Jeffrey put it in the podcast:  &#8220;To Yahoo&#8217;s credit; Yahoo has improved enormously in mobile search recently. And clearly, its applications are resonating more with users. Now that may ultimately translate down the line into a more favorable share, so possibly, going with Yahoo might end up being a good strategy provided Yahoo can keep its momentum going and keep improving. Probably at this minute, it seems that the worst choice for the carriers would be to go with Microsoft, which is where Verizon has gone.&#8221;</p>
<p><strong>Among the highlights:</strong></p>
<p>GOOGLE WINS?: Sure seems that way. As Jeffrey puts it: <strong>&#8220;Even though competitors have preferential placement through deals, and even though competitors may have apps that consumers say they prefer, Google&#8217;s still winning.&#8221; </strong>Why? Brand reach is a big part of it. &#8220;What we&#8217;re seeing with Google is: That without compelling people in any way &#8211; you don&#8217;t have to sign up a contract to use Google, you don&#8217;t have to pay Google anything, you just use it if you prefer it -  people, in 60 percent of the cases, will just elect to use Google.&#8221;</p>
<p>VODAFONE &amp; YAHOO: &#8220;After analysis and results, and we&#8217;re doing some more user surveys at the minute which we think will probably confirm [our view]: Vodafone might actually be wasting their money.&#8221; Drilling down a bit more Jeffrey says <strong>&#8220;Vodafone might not be wasting money in the sense that they&#8217;re doing a deal with Yahoo, it just that they probably could have done better with Google had they selected Google under very similar terms.&#8221;</strong> (A tall order indeed if we consider Google doesn&#8217;t split paid search revenue. <em>(I later asked Jeffrey to look at it from the operator perspective. Does it pay to give it all to Google? Listen in and let me know what you think.)</em></p>
<p>ANDROID: It&#8217;s a fail as far as Jeffrey is concerned. The bad news: The apparent collapse of the Android Alliance and the surprisingly low brand reach of Google among G-1 users have dealt a tough blow to Android. The good news: It doesn&#8217;t seem to matter. <strong>&#8220;Android strategy doesn&#8217;t seem to have been a success, but it hasn&#8217;t hampered Google&#8217;s outcome.&#8221;</strong> The pull-though strategy &#8211; picking up users who repeat their PC behavior on their mobile phones &#8211; has paid off.  <em>We should keep in mind Jeffrey is talking about the trend in the U.S.  No doubt users in emerging markets that have leapfrogged the PC altogether </em><em>are likely to be a little harder for Google to simply &#8220;pull through.&#8221; What&#8217;s more, </em><em> <a href="http://www.msearchgroove.com/2008/07/14/mobile-search-panel-recap-clicks-are-good-but-commerce-is-better-is-off-portal-where-the-action-is/" target="_blank">MCN tells me</a> user preference </em><em> in</em><em> Japan and much of Asia favors </em><em>content and commerce over search results.<br />
</em></p>
<p>OPENNESS &amp; OPERATORS: &#8220;I think it boils down to the control mindset with the operators. The operators need to feel control, and <strong>it depends whether you would accept a lesser degree of control and a lot more money, or you want a higher degree of control and get nothing.&#8221;</strong></p>
<p><strong>My take:</strong> It depends on where you are in the value chain. For investors, it&#8217;s enough to know Google&#8217;s paid search pays dividends. But the mobile search road test Bernstein uses to determine the effectiveness of paid search strategies employed by Google and Yahoo also highlights an important factor that <strong>could play in Yahoo&#8217;s favor</strong> as more people do more with their mobile phones.</p>
<p><em>By way of background, Bernstein road tests Google&#8217;s approach (giving prominent placement to ads) and &#8211; based on the Google Ad Traffic Estimator &#8211; estimates what the advertiser had to pay Google for the top-notch spot. Yahoo, on the other hand, has organized its apps into a carousel that gets high marks on user experience, but makes it tougher to show ads.</em></p>
<p>Read between the lines, and this criticism may actually hold the essence of Yahoo&#8217;s longer term competitive advantage. <strong>Its paid search strategy correctly tends to emphasize the quality of the user experience over the quantity of paid search ads that could be delivered.</strong> As the report points out: Yahoo favors delivering a good user experience over &#8220;overt monetization via display ads.&#8221;</p>
<p>But is that really a shortcoming? Doesn&#8217;t delivering a better user experience ultimately solve the monetization issue? A better user experience means more users, more searches and more opportunities for brands and mobile advertisers.</p>
<p>And let&#8217;s examine the premise that the end-game is about displaying ads at the top of the results list. Many companies &#8211; including those that support <a href="http://www.everysingleoneofus.com" target="_blank">Every Single One Of Us</a> &#8211; are beginning <strong>to question the fit between PC advertising methods and our intensely personal mobile devices </strong>(and the metrics we use to measure their success/failure).</p>
<p><strong><em>User experience or prominent placement? Which makes for a more sustainable business model over time? The jury is out on this one &#8211; so please share your ideas and insights.</em></strong></p>
<p>Disclaimer: MSG has been chosen to undertake the <strong><a href="http://www.everysingleoneofus.com/press-releases/globalmobilemarketingorganisationssupportpath-breakingmobileadvertisingresearch" target="_blank">Mobile Advertising U.K. research project</a> </strong>on behalf of Every Single One Of Us; MSG is an Every Single One Of Us Collaborator.<strong> </strong>MCN has been an MSG supporter.</p>
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		<title>PODCAST: &#8220;There&#8217;s Still Plenty Of Money&#8221; Says VC Tom Huseby; But Mobile Social Networking Deals Are Hardest To Call</title>
		<link>http://www.msearchgroove.com/2009/02/06/podcast-theres-still-plenty-of-money-says-vc-thomas-huseby-but-mobile-social-networking-deals-are-hardest-to-call/</link>
		<comments>http://www.msearchgroove.com/2009/02/06/podcast-theres-still-plenty-of-money-says-vc-thomas-huseby-but-mobile-social-networking-deals-are-hardest-to-call/#comments</comments>
		<pubDate>Fri, 06 Feb 2009 18:56:18 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Mobile Advertising]]></category>
		<category><![CDATA[Mobile Social Networking]]></category>
		<category><![CDATA[Personalization]]></category>
		<category><![CDATA[Podcasts]]></category>
		<category><![CDATA[Engagement]]></category>
		<category><![CDATA[Every Single One Of Us]]></category>
		<category><![CDATA[VC]]></category>

		<guid isPermaLink="false">http://www.msearchgroove.com/?p=1812</guid>
		<description><![CDATA[I'm back with Part 2 of my favorite podcast, an interview with <strong>Tom Huseby, Managing Partner, <a href="http://www.seapointventures.com/home.cfm">SeaPoint Ventures, </a></strong>that also marks the start of MSG's new series of interviews with VCs and early-stage and emerging startups. In fact, I'm in touch with the great line-up of 20 early-stage and emerging startups presenting at the<a href="http://mobilepeerawards.com/"> Mobile Peer Awards </a>(which I also judge) for similar podcasts and hope to circle back with the best and brightest of the pack after the event.

In the meantime, I encourage you to listen in to Tom, who offers entrepreneurs valuable advice and the inside track on the mobile companies and concepts highest on his radar. <strong>Some good news in these challenging economic times: There is plenty of money and opportunity, but it's up to entrepreneurs to structure their good ideas so VCs get it. </strong>What pitches are getting the most traction? The Apple App Store and similar schemes from Google (Android), RIM at one end of the spectrum and <a href="http://www.msearchgroove.com/2009/02/04/app-stores-mobile-advertising-schemes-widget-power-prevails-at-invite-only-qualcomm-event/">Qualcomm </a>and Amdocs at the other <strong>(check next week for an MSG exclusive on Amdocs app store strategy)</strong> have - as Tom put it - "changed the entrepreneurial landscape." Open systems, open storefronts and open operators. Now all we need is the apps.]]></description>
			<content:encoded><![CDATA[<p>I&#8217;m back with Part 2 of my favorite podcast, an interview with <strong>Tom Huseby, Managing Partner, <a href="http://www.seapointventures.com/home.cfm" target="_blank">SeaPoint Ventures, </a></strong>which also marks the start of MSG&#8217;s new series of interviews with VCs and early-stage and emerging startups. In fact, I&#8217;m in touch with the great line-up of 20 early-stage and emerging startups presenting at the<a href="http://mobilepeerawards.com/" target="_blank"> Mobile Peer Awards </a>(which I also judge) for similar podcasts, and hope to circle back with the best and brightest of the pack after the event.</p>
<p>In the meantime, I encourage you to listen in to Tom, who offers entrepreneurs valuable advice and the inside track on the mobile companies and concepts highest on his radar. <strong>Some good news in these challenging economic times: There is plenty of money and opportunity, but it&#8217;s up to entrepreneurs to structure their good ideas so VCs get it. </strong>What pitches are getting the most traction? The Apple App Store and similar schemes from Google (Android), RIM at one end of the spectrum, and <a href="http://www.msearchgroove.com/2009/02/04/app-stores-mobile-advertising-schemes-widget-power-prevails-at-invite-only-qualcomm-event/" target="_blank">Qualcomm </a>and Amdocs at the other <strong>(check next week for an MSG exclusive on Amdocs app store strategy),</strong> have &#8211; as Tom put it &#8211; &#8220;changed the entrepreneurial landscape.&#8221; Open systems, open storefronts and open operators. Now all we need is the apps.</p>
<p><strong>Listen to the podcast. [10:34]</strong></p>
<p>CREDIT CRUNCH: Not in this market. As Tom put it: &#8220;The credit crisis has not hit venture capitalists yet. We don&#8217;t have a window that people can pull up to and say give us our money back please. We have very low liquidity expectations in general. So, on the whole, <strong>venture capitalists have not run out of money. The bars are high and it&#8217;s difficult, but my gosh, my advice to entrepreneurs is keep working on your idea until it does appeal to the money, or don&#8217;t use the money to do it.&#8221;</strong></p>
<p>MOBILE SOCIAL NETWORKS: Great opportunity but a big risk. The trick: Deciding what is going to be viral and picking services that have the necessary &#8216;cool&#8217; factor. His advice: &#8220;I think that there are [openings] to take advantage of successful mobile social networking opportunities.<strong> I think there&#8217;s a chance to co-market once they&#8217;ve succeeded.</strong> There are some very cool things that large groups of interconnected people can do together, and there are some tremendous opportunities to help them do it.&#8221; (An example he offers is <a href="http://www.ontela.com/index.htm" target="_blank">Ontela</a>, a company he&#8217;s invested in that is getting serious traction with an offer that unlocks the photos users save on their phones by allowing them to automatically save them to their email, a &#8220;My Pictures&#8221; folder on their PC, and a range of online Web photo albums. <strong>The offer is a boost to mobile operators and Web-based image services because it gives them a center spot in the exchange, with an offer to deliver people&#8217;s picture where they want them</strong>.) As Tom sums it up: &#8220;One click, take the picture, and it&#8217;s gone. And that&#8217;s pretty cool. That opportunity wouldn&#8217;t exist if there weren&#8217;t large groups of mobile social networks [and members].&#8221;</p>
<p>DEAL MAKING: Between three finds Tom has <strong>&#8220;10 to 20 ideas that are moving along towards what I think could be very large opportunities.&#8221;</strong> In fact, one of them is an enablement tool for mobile social networking.<em> </em>It would also enable a brand to have a personal relationship with consumers &#8211; a hint that 2009 may indeed be the <a href="http://www.msearchgroove.com/2009/01/29/podcast-vc-thomas-huseby-sounds-out-on-the-long-tail-of-apps-opps-in-the-year-of-mobile-engagement-advertising/" target="_blank"><strong>year of engagement</strong></a>.</p>
<p><em> If this is indeed the year of engagement and two-way conversations between brands and people on their mobile phones, then we&#8217;ll surely need some guidelines to make sure it&#8217;s a dialogue built on trust.</em><em> Good timing as this is also the year <a href="http://www.everysingleoneofus.com" target="_blank">Every Single One Of Us</a>, </em><em>a global effort aggregating knowledge, and authorizing best practice and methodologies that ensure optimal mobile advertising user experience, moves a huge step forward with a research project to identify growth opportunities in the emerging mobile advertising marketplace, and thus help ensure </em><em> content is delivered in accordance with the 3Ps: Permission (people will decide what brand messages they interact with); Privacy (people will decide where there data is collected and how it is used); and Preference (people will decide what content they find relevant).<br />
</em></p>
<p>Another big opportunity is<strong> measurement</strong>. Everyone &#8211; particularly mobile advertising companies -  needs good analytics, and Tom tells me <strong>the demand for companies that can deliver has never been greater</strong>.</p>
<p>Disclaimer: MSG is closely alligned with Every Single One Of Us.</p>
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		<title>PODCAST: AdMob Talks Metrics, Mobile Analytics &amp; iPhone/iPod Touch Impact; Reveals Outlook For Performance-Based Ads</title>
		<link>http://www.msearchgroove.com/2009/01/12/podcast-admob-talks-metrics-mobile-analytics-reveals-outlook-for-performance-based-ads/</link>
		<comments>http://www.msearchgroove.com/2009/01/12/podcast-admob-talks-metrics-mobile-analytics-reveals-outlook-for-performance-based-ads/#comments</comments>
		<pubDate>Mon, 12 Jan 2009 20:37:54 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Mobile Advertising]]></category>
		<category><![CDATA[Mobile Research]]></category>
		<category><![CDATA[Podcasts]]></category>
		<category><![CDATA[AdMob]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[Metrics]]></category>
		<category><![CDATA[mobile analytics]]></category>
		<category><![CDATA[tracking]]></category>

		<guid isPermaLink="false">http://www.msearchgroove.com/?p=1647</guid>
		<description><![CDATA[It's been a busy last few weeks for AdMob, a provider of a large and fast-growing marketplace. The company has made an impressive raft of announcements – ranging from new December stats (released last week) that underline the  phenomenal growth of the iPod Touch on its network to the surprise launch of Download Tracking for iPhone Apps (allowing advertisers to monitor App Store conversion rates and cost-per-download). I caught up with Jason Spero, AdMob Vice President &#038; Managing Director, North America, to discuss the news behind the news in an exclusive podcast for MSG. Our frank exchange focused on a number of key topics including, mobile Web trends, mobile ad inventory and pricing, and the phenomenal impact of the iPhone.]]></description>
			<content:encoded><![CDATA[<p class="MsoNormal"><span lang="EN-US">It&#8217;s been a busy last few weeks for AdMob, a provider of a large and fast-growing mobile advertising marketplace. The company has made an impressive raft of announcements – ranging from new <a href="http://www.admob.com/s/solutions/metrics" target="_blank">December stats</a> (released last week) that underline the<span> </span>phenomenal growth of the iPod Touch on its network to the <a href="http://www.businesswire.com/portal/site/google/?ndmViewId=news_view&amp;newsId=20090106006601&amp;newsLang=en" target="_blank">surprise launch </a>of Download Tracking for iPhone Apps (allowing advertisers to monitor App Store conversion rates and cost-per-download). I caught up with <strong>Jason Spero, AdMob Vice President &amp; Managing Director, North America</strong>, to discuss the news behind the news in an exclusive podcast for MSG. Our frank exchange focused on a number of key topics including, mobile Web trends, mobile ad inventory and pricing, and the phenomenal impact of the iPhone.</span></p>
<p>We also took the opportunity to discuss the state of supply and demand in the mobile advertising marketplace. <span lang="EN-GB">In December AdAge reported (via <a href="http://www.moconews.net/entry/419-rise-in-inventory-pushing-mobile-advertising-rates-down/" target="_blank">MocoNews</a>) the &#8220;onslaught of inventory&#8221; going mobile was bringing down prices. Prior to that, reporting in <a href="http://www.moconews.net/entry/419-hardest-hit-brands-cutting-back-on-mobile-ad-buys" target="_blank">MocoNews left the impression</a> that the inventory was not able to keep pace with demand. &#8220;Already, evidence is surfacing that big brands are cutting back on their mobile ad buys, which will make AdMob’s job more difficult since it already doesn’t have enough ad inventory to fill every request coming from publishers.&#8221; The truth usually lies somewhere in the middle, so I asked Jason for his take on the numbers and the reports circulating in the blogosphere.</span></p>
<p class="MsoNormal"><span lang="EN-GB">His reply:  AdMob has seen a <strong>&#8220;fairly flat market&#8221; with &#8220;supply outpacing demand just a bit.&#8221;</strong> Against this backdrop, AdMob continues to see <strong>&#8220;</strong></span><span lang="EN-US"><strong>extremely strong demand for performance-based media.&#8221; </strong>With regards to the cost-per-thousand (CPMs) on the brand-based side of the business, &#8220;AdMob has dramatically grown in number of advertisers and the regularity of spend of those advertisers. At the same time, the number of users continues to grow, and the amount of media they’re consuming on their phones grows, there’s more and more inventory to serve to those advertisers.&#8221;<br />
</span></p>
<p class="MsoNormal"><span lang="EN-US">How is pricing? &#8220;We’ve had a fairly steady price plan. I think we were in the $10 to $15 rate card price range depending on how much targeting you were selecting for quite a while. We’ve seen that come under a little bit of sort of micro-economic pressure based on all of the supply in the market, <strong>but I would say the price [of] most of our brand-based media buys hasn’t changed more than 10 percent in the last year.&#8221;</strong><br />
</span></p>
<p class="MsoNormal"><span lang="EN-US">Other highlights:<br />
</span></p>
<p class="MsoNormal"><span lang="EN-US">MOBILE METRICS: In a nutshell, smartphone operating system share and the rise of the iPod Tough are the main attractions in the new-release December AdMob Mobile Metrics Report. It reveals a significant increase in the number of ads it served up to iPod Touch users—from 86 million in November 2008 to 292 million in December 2008. The report noted requests doubled overnight on Christmas, and remained strong throughout the close of the month, leading <a href="http://www.businessweek.com/technology/ByteOfTheApple/blog/archives/2009/01/more_evidence_t.html?chan=technology_technology+index+page_top+stories" target="_blank">BusinessWeek</a> to question just how much of the device&#8217;s popularity is coming at the expense of the iPhone. Another surprise: A look at smartphone operating system (OS) share reveals the IPhone OS has already surpassed the RIM and Windows Mobile operating systems combined. (In the US, the iPhone OS generated 48 percent of smartphone requests in December, up from only 9 percent in May.<span> </span>The RIM OS and Windows Mobile follow with 19 percent and 15 percent share, respectively.<span> </span>Only two months after launch, Android has captured 2 percent OS share.) Overall, Symbian is the number one operating system with a 41 percent share and more than a 90 percent share in Africa and Asia. (Download the report <a href="http://www.admob.com/s/solutions/metrics" target="_blank">here</a>.) <strong>What was the impact of this shift on AdMob?</strong> &#8220;In November and December, we didn’t have enough … iPhone impressions to service all of the demand and we <strong>saw our price-point for iPhone inventory actually bid up</strong>.&#8221;<br />
</span></p>
<p class="MsoNormal"><span lang="EN-US">2009 TRENDS: More companies are planning to include mobile in their advertising campaigns and assigning budget to it now. <strong>&#8220;We&#8217;ve taken up-front buys from major agencies and advertisers for the first time in our history.&#8221;</strong> Other trends high on Jason&#8217;s radar: The arrival of the big players (Google, Yahoo Microsoft and AOL with Platform A) &#8220;spending a lot more attention on mobile, search and display in 2009.&#8221; Expect the &#8220;rapid maturation of the mobile advertising market as you get established players realizing that they have to play here and have to have a sophisticated solution in order to service the growth in demand.<br />
</span></p>
<p class="MsoNormal"><span lang="EN-US">FUTURE ROADMAP:  Look for more granularity in both the mobile analytics tools and the monthly mobile metrics report. &#8220;We&#8217;ve seen a lot of interest seen a lot of <strong>interest on the part of advertisers in being able to benchmark against their competition.</strong><span> </span>We’re seeing a lot of interest on the part of publishers to be able to understand where they stand relevant to their competition in their segment.&#8221;<br />
</span></p>
<p class="MsoNormal"><span lang="EN-US">Note: Jason and I spoke just prior to the Download Tracking announcement, so Jason couldn&#8217;t discuss the details of that particular announcement. But you can hear in the podcast that he was doing his best to drop clues, stressing that future innovation would focus on &#8220;helping advertisers track what&#8217;s going on with their ads at the point of the click after the click which is a place where AdMob&#8217;s been very vocal about the importance of measurement, as well as some important things at the user level that will allow advertiser’s to better reach the users that interest them most.&#8221; From the press release we know that the Download App (and the conversion tracking it provides) allows advertisers to drill down into conversion rates (by specific ad and for specific dates). We do have a view into the results of a limited test of the Download App and some interesting trends. </span></p>
<p class="MsoNormal"><span lang="EN-US"><a href="http://www.msearchgroove.com/wp-content/uploads/2009/01/admob-iphone-conversion.jpg"><img class="aligncenter size-full wp-image-1656" title="admob-iphone-conversion" src="http://www.msearchgroove.com/wp-content/uploads/2009/01/admob-iphone-conversion.jpg" alt="admob-iphone-conversion" width="590" height="209" /></a><br />
</span></p>
<p class="MsoNormal"><span lang="EN-US">Among these:<br />
</span></p>
<p class="MsoNormal" style="margin-left: 18pt; text-indent: -18pt;"><!--[if !supportLists]--><span style="font-size: 10pt; font-family: Symbol;" lang="EN-US"><span>·<span style="font-family: &quot;Times New Roman&quot;; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal;"> </span></span></span><!--[endif]--><span lang="EN-US">Free applications have an average conversion rate of 10 percent, significantly higher than the average 1 percent conversion rate for paid applications. </span></p>
<p class="MsoNormal" style="margin-left: 18pt; text-indent: -18pt;"><!--[if !supportLists]--><span style="font-size: 10pt; font-family: Symbol;" lang="EN-US"><span>·<span style="font-family: &quot;Times New Roman&quot;; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal;"> </span></span></span><!--[endif]--><span lang="EN-US">Games generally have higher conversion rates than other categories of applications, up to a 100 percent improvement over non-game applications at similar price points.</span></p>
<p class="MsoNormal"><!--[if !supportLists]--><span style="font-size: 10pt; font-family: Symbol;" lang="EN-US"><span>·<span style="font-family: &quot;Times New Roman&quot;; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal;"> </span></span></span><!--[endif]--><span lang="EN-US">The App Store is an effective distribution platform for free applications. The average acquisition cost for free applications is under $1, significantly less than average application download costs on the PC Web.<br />
</span></p>
<p class="MsoNormal"><span lang="EN-US">I will reserve judgment until I test the tracking tool in a campaign. Regular readers will recall that my mobile advertising experiments – which provide the material for my continuing series of white papers – also analyze the mobile analytics tools provided by AdMob and Bango. Next in the series I look conduct mobile advertising campaigns across a range of mobile social networks. Judging from the excitement about advertising on the iPhone– it may well merit a separate white paper…</span></p>
<p>PODCAST: [16:33]<br />
</p>
<p class="MsoNormal"><span lang="EN-US">Disclaimer: AdMob has been an MSG supporter.</span></p>
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		<title>AUDIO: Jonathan MacDonald: Making Mobile Advertising Work; Creating Excellent Experience At The Intersection Of Mobile &amp; Me</title>
		<link>http://www.msearchgroove.com/2008/11/25/audio-jonathan-macdonald-making-mobile-advertising-work-creating-an-excellent-experience-at-the-intersection-of-mobile-me/</link>
		<comments>http://www.msearchgroove.com/2008/11/25/audio-jonathan-macdonald-making-mobile-advertising-work-creating-an-excellent-experience-at-the-intersection-of-mobile-me/#comments</comments>
		<pubDate>Tue, 25 Nov 2008 15:43:49 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Content Discovery]]></category>
		<category><![CDATA[Mobile Advertising]]></category>
		<category><![CDATA[Mobile Content]]></category>
		<category><![CDATA[Mobile Research]]></category>
		<category><![CDATA[Mobile Social Networking]]></category>
		<category><![CDATA[Personalization]]></category>
		<category><![CDATA[Podcasts]]></category>
		<category><![CDATA[Usability]]></category>
		<category><![CDATA[Web 2.0]]></category>
		<category><![CDATA[Coca-Cola]]></category>
		<category><![CDATA[Communities dominate brands]]></category>
		<category><![CDATA[Faster Future]]></category>
		<category><![CDATA[Interactive Advertising Bureau]]></category>
		<category><![CDATA[Jamba]]></category>
		<category><![CDATA[Jonathan MacDonald]]></category>
		<category><![CDATA[London Calling]]></category>
		<category><![CDATA[Mobile Advertising Netherlands]]></category>
		<category><![CDATA[Netsize Guide 2009]]></category>
		<category><![CDATA[No Way Back From Here]]></category>
		<category><![CDATA[Tomi Ahonen]]></category>

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		<description><![CDATA[<p>An eventful week in London was followed by a long weekend fighting off the cold/flu I picked up during the conference(s) I attended on the last leg of the MSG &#8220;world tour&#8221; that has taken me to three continents and 20+ conferences to explain the MSG mission (to identify and amplify ideas/voices/companies we need to hear and analyze solutions/business models/approaches&#8230;</p>]]></description>
			<content:encoded><![CDATA[<p>An eventful week in London was followed by a long weekend fighting off the cold/flu I picked up during the conference(s) I attended on the last leg of the MSG &#8220;world tour&#8221; that has taken me to three continents and 20+ conferences to explain the MSG mission (to identify and amplify ideas/voices/companies we need to hear and analyze solutions/business models/approaches we need to consider). More importantly, my travels have allowed me just this last summer to cross paths with <a href="http://www.jonathanmacdonald.com">Jonathan MacDonald</a>, a senior consultant at Ogilvy turned mobile advertising evangelist, who has had <strong>a profound impact on my worldview and the future direction of MSG.</strong></p>
<p>But it was Jonathan&#8217;s presentation in London last week &#8211; like no other &#8211; that has strengthened my determination to create/cultivate the linkages/ exchanges that will allow us all (<a href="http://www.jonathanmacdonald.com/?cat=24">&#8220;every single one of us,&#8221;</a> as Jonathan would say) to move the industry a giant step forward. One day after a speech to the 450+ attendees at <a href="http://future-of-mobile.com/2008/london/">Future of Mobile</a>, where Jonathan launched into a harsh critique of the mobile advertising industry (in fact, the entire communications industry), he switched gears and replaced his entertaining rant with a realistic roadmap to change. I was fortunate to witness the birth of this powerful plan and overjoyed that I accidentally left my MP3 recorder running.</p>
<p><strong>If you do nothing else today, listen to Jonathan&#8217;s speech here.</strong></p>
<p>It outlines the seven steps that the industry can/should/must follow to get where it needs to be. Jonathan aptly titles this chapter of our great adventure <a href="http://www.jonathanmacdonald.com/?p=2095">No Way Back From Here</a>. And the truth is. There isn&#8217;t.</p>
<p><em>By way of background, it all began with Vol. 1 of a book/concept Jonathan dubbed <a href="http://www.jonathanmacdonald.com/?cat=10">The Communication Ideal</a>. (Many of you may not know the context  &#8211; and therefore miss the pivotal importance of Vol. 2 ( No Way Back From Here). For this reason, Jonathan and I are developing a comprehensive yet highly accessible summary of key points to post on MSG to make sure we&#8217;re all on the same page. On December 8, Jonathan &#8220;will close the <a href="http://www.jonathanmacdonald.com/?cat=23" target="_blank">Communication Ideal Phase</a> of the ‘<a href="http://www.jonathanmacdonald.com/?p=1840" target="_blank">Every Single One Of Us</a>‘ movement.&#8221; December 9 marks the start of No Way Back From Here, a new venture and one that will be the most powerful ever because it <strong>combines pragmatism and passion</strong>. (Listen to the audio and you&#8217;ll understand&#8230;)</em></p>
<p>Cognitive dissonance (until now rampant in the mobile space) has been replaced by the recognition of a painful truth: <strong>Mobile advertising (and perhaps mobile as a whole, if we accept advertising is nothing more than a form of content) is broken.</strong> Now we (&#8220;every single one of us&#8221;) has to fix it. The good news: We are ready to seek solutions. The great news: It&#8217;s not just about Jonathan.</p>
<p>Granted, <a href="http://www.communities-dominate.blogs.com/brands/2008/11/on-the-journey.html">Jonathan is spearheading this re-think</a>, but his outreach to stakeholders, shareholders and investors at all levels ensures this effort will deliver real value and tangible results. And if you think this has never been/can never be done, then think again. <a href="http://www.mobileadvertisingresearch.com/index_en.html">Mobile Advertising Netherlands</a>, an effort involving the Interactive Advertising Bureau (IAB) and companies up and down the mobile advertising value chain, has recently produced research aimed at providing companies &#8220;insights in the possibilities and status of Mobile Advertising in the Netherlands.&#8221; Clearly, there is a blueprint here to follow &#8211; and Jonathan <em>gets</em> this better than most.</p>
<p>However, as I have I observed earlier, it&#8217;s not about Jonathan; it&#8217;s about every single one of us.</p>
<p>There is encouraging evidence that many of us see it this way. In fact, the need for new guidance and new approaches runs like a leit motif through my work and my encounters with execs over the last weeks/months. <strong>From briefings with brands such as Coca-Cola, to yesterday&#8217;s amazing exchange with Mauro Montanaro, Jamba CEO (soon to be branded Fox Mobile), the same message comes through loud and clear: Mobile is not about technology, it is about communication.</strong></p>
<p>Insisting that mobile content/apps/advertising is about anything else is a flawed approach and &#8220;business as usual&#8221; is not an option.</p>
<p>The need for a re-think also echoed through many of the presentations during the Mobile Content conference and the invigorating discussions/exchanges that followed. You could sense this groundswell at Future of Mobile when six social media practitioners/industry bloggers &#8211; including <strong>Helen Keegan</strong> of <a href="http://www.beepmarketing.com/">Beep Marketing</a> and <strong>James Whately</strong> of <a href="http://whatleydude.com/">Whatelydude</a> &#8211; took the stage to tell us where mobile has failed and why. (More on Helen&#8217;s take <a href="http://www.jonathanmacdonald.com/?p=2201">here</a>.)</p>
<p>Take a wider view and you can pick up on similar messages and similar intensity across a wide range of sites and destinations, including <a href="http://www.andrewgrill.com/blog/index.php/2008/10/mobile-advertising-is-broken-who-will-fix-it/">London Calling</a> (written by mobile advertising evangelist and esteemed colleague <strong>Andrew Grill</strong>), <strong>David Cushman&#8217;s</strong> <a href="http://fasterfuture.blogspot.com/">FasterFuture</a> and <strong>Tomi Ahonen&#8217;s</strong> <a href="http://www.communities-dominate.blogs.com/brands/">Communities Dominate Brands</a> &#8211; to name a few.</p>
<p>Connect the dots, as Tomi and I did, and change is underway &#8211; at all levels everywhere. (Tomi documented his moment of clarity in this <a href="http://www.communities-dominate.blogs.com/brands/2008/11/on-the-journey.html">eloquent must-read post</a>.)</p>
<p>My take: If we accept that advertising is content (just today MoCoNews tells us <a href="http://www.moconews.net/entry/419-gap-target-launch-their-first-iphone-apps-in-time-for-holidays/">Gap and Target have launched iPhone apps</a> to spread brand love and boost their value-add) and we recognize the pivotal role of mobile and community in advertising (translated: mobile social networks, viral marketing and personal recommendation), then <strong>the only sustainable business model lies at the intersection of these new universal constants.</strong></p>
<p>And, if you listen in on the audio, take special note of Tomi Ahonen&#8217;s introduction. Yes, there is a change in Jonathan&#8217;s thinking, but there is also a seismic shift in the mobile industry -and the epicenter for this is London!</p>
<p>(I am immediately reminded of <a href="http://www.themedicieffect.com/index.html">The Medici Effect, a book by Frans Johansson</a> that documents how, why and where diversity in ideas and experiences breeds breakthrough ideas/insights. They occur at intersections, and <strong>London is certainly the place where mobile and advertising meet.</strong> I&#8217;m going to read the book again, and suggest you also check it out&#8230;)</p>
<p>And before you dismiss the potential significance of London (and the U.K.) in the scheme of all things mobile, consider today&#8217;s stats from Nielsen and the story they tell (as <a href="http://www.brandrepublic.com/News/864337/Mobile-internet-usage-25-UK/">reported by Brand Republic</a>): Mobile Internet use has skyrocketed in the U.K. in 2008, growing eight times more than PC-based Internet.</p>
<p>The Mobile Media View report found that from Q2 to Q3 2008, the number of people using the mobile internet increased by 25 percent from 5.8 million to 7.3 million . That&#8217;s compared to 35.5 million surfing the wired Internet, up only 3 percent from Q2 to Q3. The mobile audience is younger than its PC-based counterpart, and flocking to sites that provide immediate information/value. In fact, mobile Internet traffic also accounts for the lion&#8217;s share of visits to majority of page visits to sites like BBC Weather, Sky Sports and Gmail.</p>
<p>Finally, as I have twittered and told my closest associates, <strong>MSG will be a proactive part of what Jonathan is leading and what we are all building.</strong> The first efforts will center on #1 of the seven-step plan: Documenting/assessing the lay of the land through primary research, interviews and analysis.</p>
<p>Understanding how things are <strong>now</strong> is the first step to affecting significant <strong>future</strong> change.</p>
<p><em>And speaking of analysis, interviews with Coca-cola, Jamba (Fox Mobile) and some 25 other key execs/thinkers will be featured (in Q&amp;A format) in the Netsize Guide 2009, a book whose unifying themes are empowerment, engagement and expansion. I am proud that Netsize has commissioned me to write the guide and pleased to collaborate with <strong>George Yaryura, Netsize Strategic Marketing Manager</strong>, who shares my enthusiasm about the project and excitement about its potential impact.</em></p>
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		<title>PODCAST: Blyk COO Leif Fågelstedt On Stats, Response &amp; 	Competitive Landscape; Mobile; Does Blyk Break The Mould?</title>
		<link>http://www.msearchgroove.com/2008/10/20/podcast-blyk-coo-leif-fagelstedt-on-stats-response-mobile-does-blyk-break-the-mould/</link>
		<comments>http://www.msearchgroove.com/2008/10/20/podcast-blyk-coo-leif-fagelstedt-on-stats-response-mobile-does-blyk-break-the-mould/#comments</comments>
		<pubDate>Mon, 20 Oct 2008 20:54:23 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Mobile Advertising]]></category>
		<category><![CDATA[Mobile Content]]></category>
		<category><![CDATA[Mobile Research]]></category>
		<category><![CDATA[Mobile Social Networking]]></category>
		<category><![CDATA[Personalization]]></category>
		<category><![CDATA[Podcasts]]></category>
		<category><![CDATA[bango]]></category>
		<category><![CDATA[Blyk]]></category>
		<category><![CDATA[MMS]]></category>
		<category><![CDATA[mobile analytics]]></category>
		<category><![CDATA[MVNO]]></category>
		<category><![CDATA[Out There Media]]></category>
		<category><![CDATA[SMS]]></category>

		<guid isPermaLink="false">http://www.msearchgroove.com/?p=1363</guid>
		<description><![CDATA[<p><strong>In a word: Yes.</strong> There are valuable lessons to be learned from Blyk and I have outlined these in my newly released mobile advertising white paper, <a href="../../../../../2008/10/14/bango/"><em>Mobile advertising for newbies</em>,</a> which you can <a href="http://bango.com/services/informationrequest.aspx?fromwhitepaper=1&#38;campaigntype=mobileadwhitepaper">download here.</a> (I am thrilled that the paper has been so well received, and even more pleased that my work has convinced avid readers such&#8230;</p>]]></description>
			<content:encoded><![CDATA[<p><strong>In a word: Yes.</strong> There are valuable lessons to be learned from Blyk and I have outlined these in my newly released mobile advertising white paper, <a href="../../../../../2008/10/14/bango/"><em>Mobile advertising for newbies</em>,</a> which you can <a href="http://bango.com/services/informationrequest.aspx?fromwhitepaper=1&amp;campaigntype=mobileadwhitepaper">download here.</a> (I am thrilled that the paper has been so well received, and even more pleased that my work has convinced avid readers such as <a href="http://www.gillanmobi.blogspot.com/">Alistair Gillan</a> to try it our for themselves<em>. I hope others will follow and report their experiences back to MSG</em>.)</p>
<p>Why did I include a section on <strong>Blyk in my white paper?</strong></p>
<p>Because the company has had phenomenal success with SMS/MMS campaigns, reporting an average 25 percent response rate to campaigns that harness the messaging technology to enable a conversation with users. No doubt this success is linked to Blyk&#8217;s bleeding-edge approach to mobile advertising (no spam &#8211; no way) and customer profiling (drilling down to deliver the right ad to the right person). However, in my white paper I also argue <strong>Blyk stands as an example of what a well-executed mobile advertising campaign can achieve</strong> &#8211; and one that mobile advertising newbies should note.</p>
<p><strong>The bottom line:</strong> Strategy matters. If we accept advertising is content, then it&#8217;s clear advertisers/publishers can get a long way if they use existing technologies (SMS/MMS) and focus energy on crafting creative (and engaging) messages. As my dearest and most disruptive colleague <a href="http://www.jonathanmacdonald.com/"><strong>Jonathan MacDonald</strong></a> points out: Advertising is in need of a re-think. <strong>It&#8217;s not about selling hard; it&#8217;s about listening harder to what consumers want.</strong> Jonathan (ex-Blyk) has obviously left his mark because Blyk excels in delivering advertising as content in a two-way conversation with customers. (For more background on Blyk, please check out this <a href="../../../../../2008/09/29/podcast-blyk-coo-leif-fagelstedt-on-mobile-advertising-engagement-reach-frequency-dont-matter-if-user-profiles-drill-deep/">earlier analysis on MSG</a>.)</p>
<p>Against this backdrop, it&#8217;s excellent timing to continue with part two of the audio interview marking Blyk&#8217;s first anniversary, which I conducted during a recent analyst briefing with <strong>Leif Fågelstedt, Blyk COO.</strong></p>
<p>A message that comes through loud and clear: Blyk is not about warm-and-fuzzy business models. It is <strong>a serious and successful company that systematically collects and wields analytics (customer data and feedback) to drive high performance.</strong> Mobile advertising is just one area where Blyk&#8217;s approach pays off. In fact, Leif and I mused that the <strong><em>real</em></strong> money may be in Blyk&#8217;s ability to reality-check brands&#8217; preconceived notions about what youth thinks, likes/dislikes, and will likely recommend to their friends.</p>
<p><strong>Listen to the podcast here.</strong></p>
<p>Before I deep dive into Leif&#8217;s views and my take, allow me to direct your attention to a <a href="http://www.mobileuserexperience.com/?p=581">recent research note</a> from my esteemed colleague, <strong>Marek Pawlowski</strong>. (His thought-provoking analysis of mobile usability and user experience issues sets the bar, and his events attract some of the brightest minds in the business.)</p>
<p>We attended the same briefing, and have come to some similar conclusions. While I hint in my earlier post that Blyk should be considered as something other than an MVNO, Marek goes straight to the heart of the matter. <strong>He asks: Is it still appropriate to call Blyk an MVNO when the company&#8217;s real focus is on being a leading youth media?</strong></p>
<p>While you&#8217;re making up your mind, some key figures tell us Blyk has long achieved this status. <strong>Some 100 brands have run some 1,000 campaigns on Blyk, reporting an average response rate of 25 percent. The response rate to some campaigns is much higher.</strong></p>
<p>Seeing is believing (and also understanding why the campaigns struck such a chord with youth), so I asked Blyk to create a space where <strong>you can check them out for yourself</strong>. <em>My personal thanks to Dan French and his colleagues who made this great graphic and the revolving carousel of mobile advertising case studies. Enjoy!</em></p>
<p><a href="http://media.blyk.co.uk/carousel/carousel.html"><img class="alignnone size-full wp-image-1376" title="blyk_carousel_link" src="http://www.msearchgroove.com/wp-content/uploads/2008/11/blyk_carousel_link.jpg" alt="" width="463" height="347" /></a></p>
<p><span id="more-1363"></span></p>
<p>KEY STATS: ARPU isn&#8217;t relevant to Blyk and neither is CPM. The performance measurement that matters is <strong>Cost Per Response (CPR), which Leif says is &#8220;around 50p [pence] for Blyk. If you compare that with other media channels which our advertisers are looking at&#8230;[our] Cost Per Response is industry-leading.&#8221;</strong> Leif notes that other advertising channels cost much more if you want the same impact. The range is GBP1.50 (a figure he mentions in the podcast) to GBP2.20 (a figure Blyk presented during the analyst briefing). The point is: Blyk measures engagement (response), which is what counts on a personal device like mobile.</p>
<p>ADVERTSING MIX: Blyk sells each advertising SMS for GBP0.07 and each MMS for GBP0.22. &#8220;So the cost is 7 [pence] to send out the SMS and then 7 [pence] for every individual that is replying to your message.&#8221; The power of that two-way conversation is what allows Blyk to measure performance in CPR rather than CPM, a term &#8220;irrelevant to what Blyk is practicing.&#8221; Blyk assumed the lion&#8217;s share of pitches would be push-campaigns, but that has changed. <strong>&#8220;Probably 95 percent of everything we are doing right now is a combination of SMS and MMS, </strong>and [that] it can be linked to different websites&#8230;.There are a lot of advertisers that have spent a lot of money creating their web portals and everything for mobile, and they want to drive traffic there.&#8221;</p>
<p>ROADMAP: Blyk is purposely targeting the countries where brands already spend the most to get their message across: Germany, Spain, Belgium, and The Netherlands. But prepare for some surprises from Blyk. <strong>&#8220;The first aim is to become the biggest youth media in Europe, and that is what we have communicated and that&#8217;s [what] we deliver. We are also looking to other kinds of opportunities outside Europe as well, but that&#8217;s not something I can reveal today.&#8221;</strong></p>
<p>FREE SELLS: Blyk is ad-funded (hence, free to users). But it&#8217;s not an easy act to follow. Rivals would have to make significant investments in analytics tools and target the right growth markets. <strong>&#8220;We have invested a lot of money in profiling, ad engines, [as well as ways] to do booking and planning [of ads], and so on.&#8221;</strong> Leif also reports Blyk has &#8220;more partners than competitors right now in the marketplace.&#8221;</p>
<p>***</p>
<p>Shortly after this interview, <strong>Andrew Grill</strong>, MSG friend and frequent contributor, posted on a new ad-funded model called Tomato Plus from Croatian mobile operator Vip, a me-too Blyk model he strongly suggests we monitor moving forward. (You can check out the <a href="http://www.andrewgrill.com/blog/index.php/2008/10/ad-funded-model-to-rival-blyk-launched/">full post at London Calling here</a>.)</p>
<p>By way of background, the brains behind this ad-funded model is global mobile advertising company <a href="http://www.out-there-media.com/" target="_blank">Out There Media</a>. The company has launched Mobucks, which it describes as <strong>a cross operator, cross advertiser marketplace, matching demand and supply for advertising over mobile phones.</strong> Mobucks effectively enables the creation of ad-funded tariffs for MNOs and MVNOs.</p>
<p>From the press release: &#8220;This mobile advertising marketplace enables consumers to sign-up, share their data, and receive targeted mobile SMS and MMS campaigns &#8211; which is exchanged for free airtime.&#8221; Out There Media reports response rates of &#8220;up to 75 percent.&#8221; Matthias Grundböeck, Vip Residential Marketing Director, is upbeat about his decision to launch an ad-funded sub-brand.<strong> &#8220;Mobucks AdFund by Out There Media gives us the opportunity to offer genuinely interesting, relevant and useful information to our customer base,&#8221;</strong> he said in a press statement.</p>
<p>I sent an email to Out There Media requesting a more in-depth briefing to answer key questions: What are the nuts and bolts of Mobucks and who is involved to date? How is customer data collected and what visibility does it provide into user preferences? How many ads, in what form (SMS/MMS) and from which brands? And the list goes on.</p>
<p>In the meantime, you may want to check out this related <a href="http://mobhappy.com/blog1/2008/10/10/tomato-plus-launches-in-croatia/">discussion at MobHappy</a>.</p>
<p><strong>My take:</strong> Blyk is a tough act to follow because it understands the business and the pivotal importance of customer analytics. <strong>Does the advance of similar models represent competition? Not in the markets that top the Blyk agenda.</strong> There, Blyk can protect its turf. However, the advance of ad-funded models such as Tomato Plus sends a clear message to mobile operators that they must choose their course.</p>
<p>To borrow from my esteemed colleague <strong>Chetan Sharma</strong> and his <a href="../../../../../2008/03/11/podcast-mobile-advertising-supercharges-brand-but-will-branded-search-providers-nokia-win-in-the-end-2/">must-read mobile advertising book</a>, <strong><em>Mobile Advertising: Supercharge Your Brand in the Exploding Wireless Market</em></strong>: Mobile operators must decide soon whether they wish to be access companies (pipes) or audience companies (media companies). If the goal is the latter, then they would do well to borrow a page from Blyk (and others) and focus on enabling an engaging advertising conversation with consumers (thereby gaining users&#8217; trust and access to some key customer data) before other companies (search companies, social networks, media brands etc&#8230;) beat them to it.</p>
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		<title>Podcast: Blyk COO Leif Fågelstedt On Mobile Advertising,</title>
		<link>http://www.msearchgroove.com/2008/09/29/podcast-blyk-coo-leif-fagelstedt-on-mobile-advertising/</link>
		<comments>http://www.msearchgroove.com/2008/09/29/podcast-blyk-coo-leif-fagelstedt-on-mobile-advertising/#comments</comments>
		<pubDate>Mon, 29 Sep 2008 21:12:00 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Mobile Advertising]]></category>
		<category><![CDATA[Mobile Content]]></category>
		<category><![CDATA[Mobile Social Networking]]></category>
		<category><![CDATA[Personalization]]></category>
		<category><![CDATA[Podcasts]]></category>
		<category><![CDATA[ad-funded]]></category>
		<category><![CDATA[Bebo]]></category>
		<category><![CDATA[Blyk]]></category>
		<category><![CDATA[MSN]]></category>
		<category><![CDATA[MySpace]]></category>
		<category><![CDATA[Xtract]]></category>

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		<description><![CDATA[<p>We have lift-off! Timed to all the buzz around converged messaging in Munich this week, I caught up with Blyk, an ad-funded MVNO that has built its business model on the belief that advertising is content and that enabling a two-way conversation (via SMS and MMS) between brands and users is the best way to drive the best results. In&#8230;</p>]]></description>
			<content:encoded><![CDATA[<p>We have lift-off! Timed to all the buzz around converged messaging in Munich this week, I caught up with Blyk, an ad-funded MVNO that has built its business model on the belief that advertising is content and that enabling a two-way conversation (via SMS and MMS) between brands and users is the best way to drive the best results. In this two-part podcast with <strong>Leif Fågelstedt, COO of Blyk,</strong> I examine the company&#8217;s track record and the pivotal role of customer profiling in the scheme of things.</p>
<p>Why the focus on Blyk? For one, it&#8217;s a perfect fit with my passion to analyze all things mobile at the intersection of content and context. Blyk has honed its customer profiling to send its users (between the ages of 16 and 24 &#8211; the toughest demographic there is) <strong>only those advertising messages that they (the users) deem relevant and valuable.</strong> Blyk understands the requirement to conduct its business at these crossroads (where content and context meet) and that is rare. It merits a closer look, and I recently attended an analyst roundtable hosted by Blyk executives to find out more.</p>
<p><strong>Listen to the podcast here.</strong></p>
<p>Before I list some of the podcast highlights, allow me to focus on one presentation slide that stood out during the roundtable &#8211; one I believe speaks volumes about the brand power Blyk has built over just one year. (No wonder esteemed colleagues such as <a href="http://www.ovum.com/news/euronews.asp?id=7363">Emeka Obiodu at Ovum</a> speculate on whether a mobile operator might not just buy up Blyk to pull ahead in mobile advertising.)</p>
<p><!--[if gte vml 1]> <![endif]-->At first glance, the slide documents that Blyk has the highest &#8220;net advocacy score&#8221; among mobile networks. (Translated: 40 percent of those polled would recommend Blyk.) <strong>In my view, the real story is the company Blyk now keeps. It trails the likes of YouTube and Facebook &#8211; and has pulled ahead of MSN, MySpace and Bebo.</strong></p>
<p><a href="http://www.msearchgroove.com/wp-content/uploads/2008/11/blyk_stat.png"><img class="alignnone size-full wp-image-1374" title="blyk_stat" src="http://www.msearchgroove.com/wp-content/uploads/2008/11/blyk_stat.png" alt="" width="280" height="247" /></a></p>
<p><strong>My take:</strong> It may not have been Blyk&#8217;s strategy to be in the same league as social networks and Internet giants &#8211; but Blyk has made the grade.</p>
<p>And that without spending &#8220;a single pound on marketing.&#8221; Leif tells me <strong>Blyk has become a word-of-mouth brand with strong appeal among members of a choice demographic </strong>of trendsetters, early-adopters and lead users<strong> </strong>he calls &#8220;The Recommenders.&#8221; True to the name, these young people try new things and pass them around to their friends. (Little wonder why friend-tells-a-friend referrals are how 6 out of 10 Blyk users learned about the offer and joined up.)</p>
<p>Can Blyk cash in on this phenomenon to enhance its appeal to brands as a provider of mobile advertising (more correctly mobile social advertising) content to youth?</p>
<p>I put the question to Leif during the podcast. Blyk isn&#8217;t pursuing a wider strategy around providing content and enabling mobile social networking &#8211; but it could. For now, however, research and focus groups confirm his views that users can and will get content and services from other sources and other kinds of channels. <strong>&#8220;The evolution of mobile advertising will not go to [in the direction of] more content. It&#8217;s about dialogue &#8230;it&#8217;s not about [adopting] online business models or anything like that.&#8221;</strong></p>
<p>During the roundtable, I learned that some companies have approached Blyk &#8211; a numbers-run company that takes customer analytics seriously &#8211; with a strong interest in purchasing a white-label solution that would get them up to speed and pave the way for them to engage users, collect and collate data, and so effectively advertise to empowered consumers. Will Blyk do it? There are discussions but the company will stick to its knitting &#8211; at least for now.</p>
<p>Other podcast highlights:</p>
<p><strong>ADVERTISING &amp; ENGAGEMENT:</strong> Combining the two is a core value at Blyk and a key competitive advantage that has allowed Blyk to chalk up some impressive stats, including a 25 percent response rate among Blyk users to mobile advertising campaigns. In fact,<strong> </strong>the campaign by Penguin to introduce the book <em>Slam</em> by author Nick Hornby<strong> resulted in a 67 percent response rate. Over half (51 percent) of users downloaded an audio clip</strong> (a preview of the opening chapters) to their mobile phone. Mobile advertising is in need of a re-think (as <a href="http://www.jonathanmacdonald.com/?cat=10"><strong>Jonathan MacDonald</strong> </a>is quite quick to point out). Leif agrees and sees some encouraging progress in this direction. <strong>&#8220;The industry is starting to realize that mobile advertising equates to engaging young people. </strong>It&#8217;s a communication tool.&#8221;</p>
<p><strong>MESSAGING &amp; MESSAGES:</strong> Blyk messaging traffic is fairly evenly split between SMS and MMS. Interactive campaigns generally consist of 2 SMS text messages and one MMS. The first text message asks the user if they want to know about a specific brand or offer; the second continues the conversation; and the MMS comes as a follow-up. <strong>It&#8217;s more natural for someone in the 16-24 year-old demographic to receive and respond to an SMS as opposed to clicking through to a WAP link.</strong> (I learned during the roundtable that even if the user says &#8220;no&#8221; to the first SMS, indicating they are not interested, they will get a message back acknowledging that choice and asking them if they would be interested in something else. This advertising <strong><em>is</em></strong> a conversation.)</p>
<p>Will other forms of advertising, such as display and search advertising, be the &#8220;next big thing&#8221; in mobile advertising? Not if it&#8217;s a conversation. <strong>&#8220;People don&#8217;t want to be advertised to. They want an experience,&#8221;</strong> as Leif put it. &#8220;I think if I take the research &#8230;there was a lot of discussion about what would be the driving pattern in mobile advertising. With the [advent of] display advertising, it will be search advertising. [However,] the latest trend reports I have seen &#8230; talk about the lion&#8217;s share of all investments already now [and] moving forward is based on message advertising. This is for the simple reason that it&#8217;s the most common [communication] pattern and the way people use their phones.&#8221;</p>
<p><strong>NO-BRAINER CAMPAIGNS:</strong> During the roundtable, Blyk asked the big question: <strong>Why has mobile advertising not been happening, and why is it happening now with Blyk?</strong> Clearly, the emphasis on engagement is part of the answer. But Blyk also has ambitious plans underway to make mobile advertising campaigns (planning, execution and measurement) a no-brainer for brands. Leif couldn&#8217;t disclose details, but it&#8217;s clear Blyk want to make this dead simple. A welcome change from the bureaucracy brands typically face when they put in a call to a mobile operator.</p>
<p>(Indeed, many advertisers with significant budgets have told me they threw in the towel after making dozens of calls around mobile operators and their ad partners. Even Shaun Gregory, Blyk Managing Director, UK, revealed his own experiment -posing as a brand with a GBP25,000 mobile advertising budget &#8211; ended up with him talking to &#8220;no less than 27 touch points&#8221; at which point he gave up.)</p>
<p>As Leif put it: <strong>&#8220;We have been working with a lot of big media agencies, and we have developed booking and planning tools that they can use.</strong> We also have a couple of frame agreements now in place with the biggest media companies in the U.K.&#8221;</p>
<p><strong>CUSTOMER DATA &amp; MORE:</strong> These are Blyk&#8217;s crown jewels. Users freely share their preferences (filling out customer profiles to qualify for the service in the first place) and freely share their opinions with Blyk on what they think is hot &#8211; and not. Case in point is this user response to the question: Are you proud to be British? ^Y/N</p>
<p><em>&#8220;Being British is about drivin&#8217; in a german car 2 an Irish pub 4 a Belgian beer, then on way 2 ya home, grabbin&#8217; an Indian curry or a Turkish kebab, 2 sit on a Swedish sofa and watch USA shows on a Japanese TV. And most of all being suspicious of anything Foreign. Oh and.. Only in Britain .. Can u get a pizza 2 ya home faster than ambulance. Only in Britain do banks leave both doors open and chain pens 2 the counter. Also Supermarkets make sick people walk to the back of the shop 4 prescriptions whilst healthy people get their fags at front of shop. We might be british but by hell we&#8217;re funny!&#8221;</em></p>
<p>Read between the lines and it&#8217;s clear that Blyk is doing more than delivering mobile advertising and recording the response. It has become a brand users trust with their ideas, feelings and personal opinions. As Leif pointed out: <strong>&#8220;People are opting in [and] we have a lot of insight into [youth] trends.&#8221;</strong> This unique position &#8211; between the brands and the consumers &#8211; is money in the bank, so no wonder Blyk is &#8220;accelerating&#8221; the development of this &#8220;inside piece&#8221; of the mobile advertising equation. <strong>Knowing why users think a campaign is off the mark is as important as understanding why it is a success.</strong> &#8220;There are many brands that &#8211; before they run a campaign &#8211; want to test the waters and know ‘do I have the right value proposition, do I have the right messages.&#8217; It can even be that advertisers want to know what TV shows young people are watching.&#8221;</p>
<p><strong> </strong></p>
<p><strong> </strong></p>
<p><strong> </strong></p>
<p><strong> </strong></p>
<p><strong> </strong></p>
<p><strong>My take:</strong> Companies will no doubt try to copy the Blyk model (in fact, MSG has reported on a similar ad-funded scheme <a href="../../../../../2008/08/26/news-groove-australian-content-stalled-mobile-web-use-grows-mobile-campaigns-drag-comtel-copies-blyk-to-offer-ad-funded-mobile-services/">here</a>). But it&#8217;ll take more than free services to convince consumers to offer frequent and honest feedback to ad campaigns.</p>
<p>Remember Blyk isn&#8217;t only delivering mobile advertising. The combination of analytics systems and solutions (supplied by <a href="http://www.xtract.com/about-us/">Xtract</a>, a pioneer in social advertising intelligence whose claim to fame is its ability to tap into social interactions, behavior data and other dataflow to create dynamic real-time customer profiles) and Blyk&#8217;s own conviction that advertising is and must remain a two-way conversation position at the center of the exchange and allow it to keep its finger on the pulse of users long after the campaign is over. <strong>And that&#8217;s a powerful place to be.</strong></p>
<p><em>More in Part 2 of this podcast series &#8211; so check back! </em></p>
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		<title>PODCAST: Kannuu Provides Shortcuts To Search Results &amp; More; Will It Move Mobile Search Into The Mainstream?</title>
		<link>http://www.msearchgroove.com/2008/08/11/podcast-kannuu-provides-shortcuts-to-search-results-more-will-it-move-mobile-search-into-the-mainstream/</link>
		<comments>http://www.msearchgroove.com/2008/08/11/podcast-kannuu-provides-shortcuts-to-search-results-more-will-it-move-mobile-search-into-the-mainstream/#comments</comments>
		<pubDate>Mon, 11 Aug 2008 12:43:53 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Content Discovery]]></category>
		<category><![CDATA[Local Search]]></category>
		<category><![CDATA[Mobile Advertising]]></category>
		<category><![CDATA[Mobile Search]]></category>
		<category><![CDATA[Multimodal Search]]></category>
		<category><![CDATA[Personalization]]></category>
		<category><![CDATA[Podcasts]]></category>
		<category><![CDATA[Usability]]></category>
		<category><![CDATA[Kannuu]]></category>
		<category><![CDATA[podcast]]></category>

		<guid isPermaLink="false">http://www.msearchgroove.com/2008/08/11/podcast-kannuu-provides-shortcuts-to-search-results-more-will-it-move-mobile-search-into-the-mainstream/</guid>
		<description><![CDATA[<p>Is mobile search broken? Let&#8217;s just say the experience leaves a lot to be desired.</p>
<p>A major obstacle is usability. Inputting search terms on a mobile device is tedious, but the more words in the query the more accurate the result set is likely to be. You&#8217;re sort of stuck between a rock and a hard place, which is why&#8230;</p>]]></description>
			<content:encoded><![CDATA[<p>Is mobile search broken? Let&#8217;s just say the experience leaves a lot to be desired.</p>
<p>A major obstacle is usability. Inputting search terms on a mobile device is tedious, but the more words in the query the more accurate the result set is likely to be. You&#8217;re sort of stuck between a rock and a hard place, which is why query completion and/or multi-modal technology (voice) have a top-notch spot in many mobile search strategies.</p>
<p>But input is just part of the equation. Another important issue is context/personalization, and the requirement for mobile search services to &#8220;learn&#8221; with the user to understand that when they type in &#8220;bond&#8221; they want financial news (stocks and bonds) and not entertainment (James Bond).</p>
<p>Many tools and technologies are coming online to tackle these issues, but <a href="http://www.kannuu.com">kannuu</a>, a newcomer that broke on the scene with its patented technology in 2007, has the capabilities mix to address several key issues at once. In fact, I have had kannuu high on my radar since the start of the year when I was requested to judge <strong>the 2008 Meffy Mobile Entertainment awards in the mobile Search and Discovery category </strong>for the second consecutive year. <em>(BTW: The awards provide an excellent snapshot of cutting-edge technology and business models, and are presented by the <a href="http://www.m-e-f.org/index.php?id=1">Mobile Entertainment Forum</a>, </em><em>the global infotainment industry association. </em><em>  In the end, kannuu made the shortlist, along with some other companies you can <a href="http://www.m-e-f.org/fileadmin/user/Stephanie/MeM_08/MEF_MeM08_release_FINAL.doc">read about here</a>.)</em></p>
<p>I was initially impressed by the company&#8217;s approach to usability. But a recent briefing with <strong>Sean-Michael Daley, kannuu CEO</strong>, has made it clear that kannuu has its eye on a much bigger prize: Applying its self-learning algorithms and key IP in indexing to improve mobile search and <strong>enable new monetization schemes that go far beyond Google AdWords</strong>. <em>(Thanks again to Sarah Duckett, kannuu VP Communications, for arranging the briefing and providing me with first-rate background materials such as the video below.)</em></p>
<p>Sean-Michael tells me that recent usability tests estimate kannuu&#8217;s technology <strong>&#8220;generally delivers a 3x improvement in the speed at which users can find something.&#8221;</strong> But it&#8217;s not just about speeding up mobile search. The pay-off is in fine-tuning mobile search to enable transactions and commerce on the fly. (Sean-Michael&#8217;s remarks remind me of a recent panel on mobile search trends in Japan that MSG covered here. The bottom line: Commerce, not search advertising, will be the way content owners and brands make their money.)</p>
<p>Sean-Michael tells me that mobile commerce pilots are already underway. <strong>&#8220;That&#8217;s where there is a really good return on investment&#8230;We can improve the quality of the experience people go through and [enable them to] actually complete transactions.</strong> Because of the volume there you only need to increase that by a fraction of a percent and our technology is well and truly paying for itself.&#8221;</p>
<p><strong>Listen to the podcast here. [11:30]</strong></p>
<p><a href="http://kannuu.com/kannuu_demo_v3.html" title="Kannuu Demo" target="_blank"><img src="http://www.msearchgroove.com/wp-content/uploads/2008/08/viewdemo.jpg" alt="viewdemo.jpg" /></a></p>
<p><span id="more-1011"></span></p>
<p>In my view, kannuu is one of the few companies in a position to <strong>both recognize and address the growth opportunities in mobile search and content discovery</strong>. That&#8217;s a pretty bold statement, so I&#8217;ll begin with a review of the key capabilities that allow kannuu to organize content sources so items are searchable and findable in the first place (thus going one better than most).</p>
<p>As the demo above shows, kannuu&#8217;s user interface is built from the ground up to present the user with relevant options at each menu level, along with a way for the user to make their next move. In the case of a device with a screen and four-way directional button, the user gets four choices at a time, and can select between them by pressing the button up, down, left, or right. The system also provides an option for the user to request more choices if the desired option is not displayed.</p>
<p>The interface is cool, but I&#8217;m even more excited about the algorithms and the indexing capabilities under the hood that work with the interface component to ensure the <strong>user gets shortcuts to content that is indeed available</strong>. It&#8217;s not about telling the user what could be there; it&#8217;s about showing the user what really is there.</p>
<p>In a nutshell, kannuu only presents data that exists in the database &#8211; that is, data that belongs to the partner mobile search provider or content partner &#8211; so users never receive the dreaded &#8220;no results found&#8221; message. As Sean-Michael explains: <strong>&#8220;We index your content [the content belonging to kannuu's partner] and enable the lookup on that content only. &#8230; We present the user with the most likely bit sized chunks of characters required to complete the desired lookup phrase.&#8221;  </strong></p>
<p>In addition to indexing content items in the database owned by the customer company, kannuu can also index content stored on the individual user&#8217;s device, making it searchable, findable and monetizable.</p>
<p>&#8220;Just say there may be someone in your address book whose name starts with a &#8220;Z&#8221; who you call often&#8230;If we&#8217;re looking at it [your behavior]  we see you call this person often. We can say the algorithm should be influenced by frequency and, since you call that number on a regular basis, we can promote that number higher up the list of choices.  So you&#8217;ll actually get to that choice much earlier.&#8221;</p>
<p><strong>So how is this possible?</strong></p>
<p>Kannuu technology begins by analyzing source content and organizing it into a hierarchical tree of string sections, a structure we&#8217;ll refer to as the <strong>kannuu index</strong>. The kannuu index is the basis for kannuu lookup. It is also the mechanism that determines what to show to the individual user. At a deeper level, it&#8217;s the interplay between the index and kannuu&#8217;s own algorithms that makes doubly sure each individual user is shown the results in the order they will appreciate.</p>
<p>Once the kannuu index tree is generated, lookup is all about presenting the user with the most likely sets of characters needed to build their desired phrase.<strong> The feedback loop between the technology and the user &#8211; as options are selected or rejected by the user &#8211; give the kannuu algorithm the clues it needs to analyze the kannuu index and bubble up the right answers faster.</strong></p>
<p>Kannuu&#8217;s technology can also be fine-tuned to learn over time which content is the most useful to the individual user and place those results at the top of the list. To this end kannuu can arrange results according to the user&#8217;s preferences or shuffle results to match the business rules of a business partner. &#8220;So if the advertiser is promoting a particular [item], the algorithm can be influenced so those particular choices are pushed further up the list and therefore appear earlier in the user&#8217;s selection process.&#8221;</p>
<p>BUSINESS MODEL: &#8220;We will make money two ways.  If we&#8217;re actually on the device itself, [then] we sit on the actual device itself and therefore the manufacturer pays us a royalty per device that we&#8217;re on.  The other way is that we sit on the server side. So if you&#8217;re on say a mobile phone and you&#8217;re on a Web connection and you&#8217;re looking at, say, Amazon, it would be Amazon that would be paying for our server license to use our technology.&#8221;</p>
<p>KILLER OPP(ORTUNITY): &#8220;The opportunity to be able to make more sales is there if people can easily and conveniently do a lookup on a mobile device.  So, to me, it&#8217;s about making it easy. <strong>If you make it easy for the user, they&#8217;ll do it more often, they&#8217;ll complete more transactions, therefore we&#8217;re making more revenue. </strong> It&#8217;s a pretty straightforward story on that front.&#8221;</p>
<p>TRACTION: Kannuu is getting it. A major deal for the company is an alliance with Coby Electronics that will bundle kannuu&#8217;s proprietary technology with MP3 players beginning this quarter. The tie-up allows users immediate access to on-device content. In the mobile device space, chances are we&#8217;ll see more of kannuu on Nokia devices. In March, kannuu won the <strong>Technology Innovation Award</strong> for <strong>Best Mobile Multimedia</strong> experience at Nokia&#8217;s annual Mobile Rules! competition and has since been in discussions about ways to improve on-device search. <strong>&#8220;We&#8217;re moving down a path to getting [kannuu] into a pilot and that will be on their [Nokia] high-end phones.&#8221;</strong> (It&#8217;s easy to imagine taking it a step further to make the content part of the equation (think Ovi) indexable and searchable.)  Sean-Michael tells me kannuu lookup functions can also be embedded into games consoles, media players, set-top boxes, kiosks and GPS-enabled devices. &#8220;Kannuu can work on any device that has a screen, a directional control of touchscreen, and the ability to index data from a database.&#8221;</p>
<p>The company shines on <strong>set-top boxes</strong>. &#8220;We&#8217;re having some really interesting conversations right now with a couple of the major service providers in that area [set-top boxes].  There is no doubt when you&#8217;re on a remote control, being able to choose up, down, left, right, center is the natural with your thumb, you don&#8217;t need to look at the remote to do that, you just need to look at the screen.  I think also you&#8217;ve got much more screen real estate than you have on a mobile device, so we can do more things with our technology to make the experience even more fulfilling for the user.&#8221;</p>
<p><em>BTW: Kannuu can also be incorporated into widgets including Nokia WidSets, Yahoo Go widgets, and Opera widgets.</em></p>
<p>APPLE: Kannuu&#8217;s search SDK for iPhone application developers is now available for download. (The free beta iPhone SDK can be downloaded <a href="http://www.kannuu.com/developers_downloads.php#">here</a>.)   Sean-Michael tells me the technology, which is also now available on the Apple Apps Store,  has been well-received by Apple executives. &#8220;The popularity of the platform, along with the high demand for applications, gives us an amazing opportunity to connect consumers with content.&#8221;</p>
<p>SCALE: <strong>&#8220;Yahoo and Google can&#8217;t take their current search metaphor that they use on the desktop and just resize that to the mobile environment, they&#8217;ve got to really re-think it.  That&#8217;s part of what we are, we&#8217;ve re-thought what search is </strong>and what look-up is when you&#8217;re on a device that&#8217;s got limited entry and of course the big databases, that&#8217;s where we really come into our own because [of] the way our technology works.&#8221;</p>
<p>Kannuu employs an exponential selection algorithm, rather than a linear selection algorithm. This means kannuu can work with source lists of any size, with only fractional increases in the number of clicks required to find content as the list exponentially grows. As Sean-Michael puts it: <strong>&#8220;As the list of possible results grows, kannuu becomes more efficient.&#8221;</strong><!--[if gte vml 1]>                                                  <![endif]--></p>
<p>&#8220;So, as you go from say 1,000 items to 1,000,000 items, <strong>on average you&#8217;re only adding an extra three clicks into your search </strong>and I think everyone realizes that the trend is more data, not less.&#8221; A word about speed. Sean-Micheal tells me it &#8220;takes seconds&#8221; to process an index the size of Yahoo &#8211; and kannuu should know because they work with Yahoo often.</p>
<p>CONTENT PROVIDERS: It&#8217;s about allowing content providers to provide a better user experience now rather than wait for handset makers to meet the usability problems heads-on.  <strong>&#8220;We allow the content providers to take control of the full user experience rather than rely on the hardware to be the way the text is entered and the search is experienced. In a way it standardizes it &#8211; allowing content providers to deliver a consistent user experience regardless of the hardware.&#8221;</strong> BTW: The kannuu user interface is fully customizable, enabling a consistent brand experience for content providers.</p>
<p>CONTEXT &amp; LOCATION: The kannuu algorithm can take in and process data around the user. &#8220;It may be previous searches; it may be location; and [whatever the input] they all have an effect on the [search] results that are presented&#8230;.<strong>This could also be influenced by other searches taking place on the network or by mobile advertising.&#8221;</strong></p>
<p>WHAT&#8217;S NEXT: Pilots &#8211; and lots of them. On mobile devices and set-top boxes, as well as &#8220;some interesting experiments in new markets.&#8221;</p>
<p><strong>MY TAKE:</strong> The demo is impressive and so is kannuu&#8217;s three-prong approach to tackling the issues that make mobile search a chore. <strong>Wrapping an indexing method and a partial word completion algorithm together with a super-cool user interface, kannuu takes the heavy-lifting out of mobile search and content discovery</strong>, requiring fewer clicks to reach relevant results. If mobile search does indeed move across platforms and devices &#8211; as we would expect <strong>when convergence kicks in &#8211; then kannuu is a company that can deliver it.</strong></p>
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		<title>PODCAST: Taptu Makes Mobile Search Social; Does It Go One Better Than Pure PageRank?</title>
		<link>http://www.msearchgroove.com/2008/07/09/podcast-taptu-makes-mobile-search-social-does-it-go-one-better-than-pure-page-rank/</link>
		<comments>http://www.msearchgroove.com/2008/07/09/podcast-taptu-makes-mobile-search-social-does-it-go-one-better-than-pure-page-rank/#comments</comments>
		<pubDate>Wed, 09 Jul 2008 14:17:47 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Content Discovery]]></category>
		<category><![CDATA[Local Search]]></category>
		<category><![CDATA[Mobile Advertising]]></category>
		<category><![CDATA[Mobile Search]]></category>
		<category><![CDATA[Mobile Social Networking]]></category>
		<category><![CDATA[Podcasts]]></category>

		<guid isPermaLink="false">http://www.msearchgroove.com/2008/07/09/podcast-taptu-makes-mobile-search-social-does-it-go-one-better-than-pure-page-rank/</guid>
		<description><![CDATA[<p>As MSG reported earlier this week, Taptu is fine-tuning its &#8220;socially-assisted&#8221; mobile search service to suggest stuff we&#8217;re bound to like and related searches we&#8217;re likely to appreciate and explore during the dull moments of our daily routine (while we&#8217;re waiting around or just in search of a way to pass the time &#8211; no pun intended!).</p>
<p>The enhancements are&#8230;</p>]]></description>
			<content:encoded><![CDATA[<p>As MSG reported earlier this week, Taptu is fine-tuning its &#8220;socially-assisted&#8221; mobile search service to suggest stuff we&#8217;re bound to like and related searches we&#8217;re likely to appreciate and explore during the dull moments of our daily routine (while we&#8217;re waiting around or just in search of a way to pass the time &#8211; no pun intended!).</p>
<p>The enhancements are the logical next step in the company&#8217;s ongoing strategy to place<em> </em>human interaction and judgment at the center of the mobile search experience.</p>
<p><img src="http://www.msearchgroove.com/wp-content/uploads/2008/07/csodd.png" alt="Taptu Mobile Search - Content Summary page" style="padding-left: 10px; padding-bottom: 5px" align="right" />As <strong>Steve Ives, Taptu CEO</strong>, put it in a recent interview with MSG, search <strong><em>is </em></strong>social. Users are not content to search for information in isolation and they want to communicate what they find. &#8220;When you&#8217;re on a mobile device, most [of what you do] has some kind of social context&#8230;.You don&#8217;t finish the process as a user until you&#8217;ve interacted with somebody. So we think that finding the search results is not the end of the process; sharing the search result with somebody [marks] the end of the process, and that has to be designed into the system.&#8221;</p>
<p>To this end Taptu has launched 1-Tap, a feature of its mobile search service that &#8211; true to its name &#8211; lets users share their mobile search results (including cool mobile content) in one click. To save users from typing in their friends&#8217; details, 1-Tap can also tap into other services such as Web-based email and Twitter.</p>
<p><strong>But sharing is just the first step </strong>in Taptu&#8217;s ambitious strategy to give users more of a say in their mobile search results. Look for the company to innovate in the area of enabling &#8220;human-assisted results&#8221; (tools and technologies that allow people to edit their search results) and indexing social information (such as the social graph) moving forward.</p>
<p><strong>Might Taptu be on to something bigger than pure PageRank?</strong></p>
<p>Steve walked me through social search, search advertising and his pick of trends in this recent podcast.</p>
<p><em>His views are as impactful today as they were then &#8211; one reason why I have chosen to feature this podcast here and on <strong><a href="http://readwritetalk.com/">ReadWriteTalk</a>,</strong> the podcast series broadcast on <a href="http://www.readwriteweb.com">ReadWriteWeb</a> (RWW) and across its network of sites. Regular readers will recall that MSG has a close partnership with <a href="http://www.altsearchengines.com">AltSearchEngines </a>- a RWW destination dubbed &#8220;THE voice of alternative search.&#8221;</em></p>
<p><strong>Listen to the podcast here [12:55]</strong></p>
<p><span id="more-967"></span></p>
<p>Among the highlights:</p>
<p><strong>MOBILE ADVERTISING: </strong><strong>&#8220;</strong>We want to see specific targeting of mobile ads around search terms. At the moment there isn&#8217;t a sell-side marketplace for this, so if you have a lot of inventory &#8211; a lot of advertising inventory that is linked to search terms &#8211; <strong>there&#8217;s no open marketplace in the mobile ecosystem where you can sell that inventory. </strong><strong>And that&#8217;s the first step because we&#8217;ve got to make these ads specific to the intention of the searcher because, that way, they&#8217;re a lot more relevant</strong> and they&#8217;re a lot more useful.&#8221;</p>
<p><strong>LOCAL SEARCH: </strong><strong>Indications are it&#8217;s not the draw we think it is.</strong><strong> </strong><strong>&#8220;</strong>When we look at the mobile search logs, we don&#8217;t see a lot of evidence for people searching for local services or Starbuck&#8217;s or pizza. It doesn&#8217;t show up very high in the list of search terms&#8230;.<strong>The evidence is that they&#8217;re not so much interested in local, and this fits in with the pattern of people&#8217;s lives. Most people don&#8217;t spend the majority of their time traveling away from their normal locales,</strong> and most people are either at home or in the office or in three or four other places that they know quite well.&#8221;</p>
<p><strong>CRAWLING &amp; INDEXING:</strong> Letting people search for people and peruse all the UGC content flourishing under the radar of universal search engines may be essential is search is to become a mass-market activity. &#8220;Most of the social information we [users] would like to search on &#8230; lives in social networks like Facebook and MySpace. It would be great if search engines could crawl and index that stuff so you could find it quickly.&#8221;</p>
<p>My take?</p>
<p>I stand by this summary quote, which Taptu also chose to publish on the cover of its white paper, <strong><em>Making Search Social: Unleashing search for the mobile generation</em></strong>. (You can <a href="http://www.msearchgroove.com/wp-content/uploads/whitepapers/Taptu_White_Paper_Feb_2008_V03f.pdf">download it here</a>.)</p>
<p>&#8220;Taptu not only recognizes the importance of injecting human preferences and human judgments into computer algorithms to pinpoint truly relevant information; it has taken the lead in allowing people to communicate those results easily to their peers.</p>
<p>&#8220;In the past, if users wanted to make themselves heard they created a Web page. What we&#8217;re seeing now with Taptu is the potential for communities to form based on their search behavior and passion for results that reflect what humans want and not what algorithms dictate.&#8221;</p>
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		<title>PODCAST: Mike Short Speaks Out On Local Mobile Search &amp; Directory Services; Should We Bet On Mobile Sponsorship Instead Of Mobile Advertising?</title>
		<link>http://www.msearchgroove.com/2008/06/09/podcast-mike-short-speaks-out-on-local-mobile-search-should-we-bet-on-mobile-sponsorship-instead-of-mobile-advertising/</link>
		<comments>http://www.msearchgroove.com/2008/06/09/podcast-mike-short-speaks-out-on-local-mobile-search-should-we-bet-on-mobile-sponsorship-instead-of-mobile-advertising/#comments</comments>
		<pubDate>Mon, 09 Jun 2008 15:07:05 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Local Search]]></category>
		<category><![CDATA[Location-based services]]></category>
		<category><![CDATA[Mobile Advertising]]></category>
		<category><![CDATA[Mobile Search]]></category>
		<category><![CDATA[Mobile Social Networking]]></category>
		<category><![CDATA[Podcasts]]></category>

		<guid isPermaLink="false">http://www.msearchgroove.com/2008/06/09/podcast-mike-short-speaks-out-on-local-mobile-search-should-we-bet-on-mobile-sponsorship-instead-of-mobile-advertising/</guid>
		<description><![CDATA[<p><img src="http://www.msearchgroove.com/wp-content/uploads/2008/06/mikeshort.jpg" alt="Mike Short" style="padding-right: 10px; padding-bottom: 5px" align="left" />Seems like local mobile search is <strong><em>the</em></strong> topic this week. I have some good notes and great briefings to share from Navigation &#38; Location Europe 2008. <a href="http://www.andrewgrill.com/blog/"><strong>Andrew Grill</strong></a>, a location-based services pundit and frequent contributor to MSG, will be back this week with his take on the cool mobile social networking companies and apps on the marketplace.</p>
<p>Mobile social&#8230;</p>]]></description>
			<content:encoded><![CDATA[<p><img src="http://www.msearchgroove.com/wp-content/uploads/2008/06/mikeshort.jpg" alt="Mike Short" style="padding-right: 10px; padding-bottom: 5px" align="left" />Seems like local mobile search is <strong><em>the</em></strong> topic this week. I have some good notes and great briefings to share from Navigation &amp; Location Europe 2008. <a href="http://www.andrewgrill.com/blog/"><strong>Andrew Grill</strong></a>, a location-based services pundit and frequent contributor to MSG, will be back this week with his take on the cool mobile social networking companies and apps on the marketplace.</p>
<p>Mobile social networks also figure prominently in the monetization models that will drive usage of directory services and mobile local search. That&#8217;s the view of <strong>Mike Short, who heads R&amp;D at O2 UK</strong>. This week Mike is the keynote speaker at <a href="http://www.whitaker.com/conferences/EDM08/default.htm">European Directory Marketplace 2008</a>. The industry event, organized by Whitaker Associates and sponsored by MSG,  takes a hard look at local search on mobile and the monetization models that can make it happen sooner than later.</p>
<p><a href="http://www.msearchgroove.com/wp-content/uploads/2008/06/3models.gif" title="3 models" rel="lightbox"><img src="http://www.msearchgroove.com/wp-content/uploads/2008/06/3models.thumbnail.gif" alt="3models.gif" /></a></p>
<p>What role will advertising play? What content will fly? And will operators continue to have a top-notch role in the value chain? These are few questions I put to Mike before he gave his speech.</p>
<p><strong>Listen to the podcast here. [7:50]</strong></p>
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		<title>PODCAST: FoneStarz Talks Business Models, Monetization &amp; Mobile Search; But Where&#8217;s The Real Money?</title>
		<link>http://www.msearchgroove.com/2008/05/29/podcast-fonestarz-talks-business-models-monetization-but-wheres-the-real-money/</link>
		<comments>http://www.msearchgroove.com/2008/05/29/podcast-fonestarz-talks-business-models-monetization-but-wheres-the-real-money/#comments</comments>
		<pubDate>Thu, 29 May 2008 13:07:23 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Content Discovery]]></category>
		<category><![CDATA[Mobile Advertising]]></category>
		<category><![CDATA[Mobile Research]]></category>
		<category><![CDATA[Mobile Search]]></category>
		<category><![CDATA[Personalization]]></category>
		<category><![CDATA[Podcasts]]></category>
		<category><![CDATA[Recommendation]]></category>

		<guid isPermaLink="false">http://www.msearchgroove.com/2008/05/29/podcast-fonestarz-talks-business-models-monetization-but-wheres-the-real-money/</guid>
		<description><![CDATA[<p><img src="http://www.msearchgroove.com/wp-content/uploads/2008/05/davemoreaufonestarzsmall.jpg" alt="Dave Moreau" style="padding-right: 10px; padding-bottom: 5px" align="left" /><em>In-Brief: FoneStarz, a leading provider of licensing, hosting and management of image content for mobile is on a roll, It counts 130 major content brands (Disney, Turner, Warner Bros.) and major mobile operators (Vodafone, T-Mobile, 3) among its clients, and recently launched a D2C destination called kazzip. However, with strong IP in both search and recommendation engines, FoneStarz also covers</em>&#8230;</p>]]></description>
			<content:encoded><![CDATA[<p><img src="http://www.msearchgroove.com/wp-content/uploads/2008/05/davemoreaufonestarzsmall.jpg" alt="Dave Moreau" style="padding-right: 10px; padding-bottom: 5px" align="left" /><em>In-Brief: FoneStarz, a leading provider of licensing, hosting and management of image content for mobile is on a roll, It counts 130 major content brands (Disney, Turner, Warner Bros.) and major mobile operators (Vodafone, T-Mobile, 3) among its clients, and recently launched a D2C destination called kazzip. However, with strong IP in both search and recommendation engines, FoneStarz also covers the bases to cross over into some exciting new territory. Will the company &#8220;plug in&#8221; with search giants? <strong>Dave Moreau, FoneStarz CEO</strong>, gives us his perspective on the content space and where his company fits it.</em></p>
<p>From our first meeting at a mobile content panel I chaired I recognized Dave was more than an industry practitioner with valuable industry insights to share; he is a fair critic with firm views we should consider carefully. With this in mind I contacted Dave for a podcast to discuss the current state of the content industry, the content-selling value chain, mobile search and (in his own words) the &#8220;cut throat old business using Google AdWords to try and get people onto your site.&#8221;</p>
<p>In addition, Dave let me in on his own mobile search ambitions and impressive results since creating and implementing his own recommendation engine. <strong>A simple content-to-content recommender added a whopping 12 percent to sales (!)</strong> (Suggesting content based on peer preferences is a way away for FoneStarz, but this &#8220;simple and remarkably effective feature&#8221; has more than paid off.)</p>
<p><strong>Listen to the podcast here. [11:00]</strong></p>
<p><span id="more-927"></span></p>
<p>By way of background,  FoneStarz have evolved from a media company to a mobile service specialized in image-based download services (image, video, animation, infotainment) managing content across 25 networks in 22 countries. The company, which sees itself as a content retailer, handles the licensing, aggregation, distribution and real time management of mobile content.</p>
<p>FoneStarz at a glance:</p>
<ul type="disc">
<li>• licenses and aggregates content from over 130 companies &#8211; including many globally recognized brands;</li>
<li>• specializes in personalization products, mobile entertainment and information services;</li>
<li>• has a global relationship with Vodafone and works extensively with other mobile operators including T-Mobile and 3;</li>
<li>• hosts, manages and publishes multiple content formats for over 2,300 different handset types;</li>
<li>• analyses real-time usage data to help drive revenue from content sales and advertising by maximizing traffic on its sites;</li>
</ul>
<p><a href="http://www.msearchgroove.com/wp-content/uploads/2008/05/kazzipwapsitesmall.jpg" title="Kazzip WAP Sitel" rel="lightbox"><img src="http://www.msearchgroove.com/wp-content/uploads/2008/05/kazzipwapsitesmall.thumbnail.jpg" alt="Kazzip WAP Sitel" style="padding-right: 10px; padding-bottom: 5px" align="left" /></a>Traditionally, FoneStarz does the heavy-lifting for content providers/brands and mobile operators. However, the rise of off-portal and the rousing success of FoneStarz&#8217; own D2C offer, kazzip, creates a new dynamic: &#8220;Some of the new operators that we&#8217;re talking to [who are interested in the WAP portal] are thinking about moving from solely on-portal models to a sort of hybrid on- and off-portal [approach].</p>
<p>STATS &amp; CHALLENGES: On-portal (across the sites managed worldwide) FoneStarz sees <strong>&#8220;around 500,000 downloads a month&#8221;</strong> of wallpapers, animations and videos.  &#8220;That&#8217;s from about a million unique visitors and we generate around 50 million page impressions on all our sites. That obviously plays into a very interesting advertising play as more and more operators look to put ad banners, sell ad banners on those pages.&#8221; <strong>On the D2C destination kazzip, Dave sees a &#8220;steady conversion of between 25 and 50 percent of people, who come onto our site every day, buy something. The average purchase is 1.5 pieces of content, so it&#8217;s a great business model.&#8221;</strong> But it has its challenges. &#8220;Basically, if people give us the traffic or we find the traffic, we can convert them into customers.  <strong>But, buying the customers off-portal at the moment is very difficult. It&#8217;s a cut throat old business using Google AdWords to try and get people onto your site. There really isn&#8217;t much of a future in that.&#8221;</strong> The real revenues come when content off-portal can be more easily discovered. Make it a no-brainier and customer volume will increase as well.</p>
<p>MOBILE SEARCH: Is it the silver-bullet solution? Maybe &#8211; but right now it&#8217;s more like work in progress. Dave gives high marks to Google and Yahoo, but adds they aren&#8217;t there yet. <strong>&#8220;Unfortunately, the basic mobile search products that are out there off-portal tend to give and be dominated by Web results.  So, we have the unfortunate situation where you get the people [content companies] paying on Ad Words or the equivalent products to get the three sponsored links that do appear on the page, and that&#8217;s cut throat. </strong>But apart from that, you&#8217;re then very quickly dropping down into just standard Web pages. They are either not transcoded at all for the mobile or very poorly transcoded, and it&#8217;s just an awful experience.&#8221;</p>
<p>MOBILE ADVERTISING: It&#8217;s early days for banner ads. However, a few sites have launched them and the results are encouraging. &#8220;We&#8217;re seeing a pretty good uptake on the banner ads. <strong>There&#8217;s around a 3.5 percent click-thru rate &#8230; that is quite good in terms of what the market was expecting.&#8221;</strong></p>
<p>PERSONALIZATION: &#8220;What we don&#8217;t do yet &#8211; [although] we could &#8211; is target individuals or males versus females with different portal design.  We do allow people to customize the portal themselves, so that we retain the user agent&#8230;.But I think the most important piece of the data for us is actually knowing what the general user behavior and the conversion rates are at different times of the day so that we can actually improve the results for everybody.&#8221;</p>
<p>VERTICAL SEARCH AMBITIONS: &#8220;If the statistics are true and 25 percent of all mobile search terms &#8211; in one way or the other &#8211; are content based, then any search company that properly integrates content companies into their search products so that users who are looking can find content that they like and that is appropriate, then that&#8217;s going to be (A) a huge step forward for the industry and (B) a huge winner both for the content companies and for the search firm.&#8221; Sensing a business opportunity FoneStarz has developed it own search engine (based on its own IP) that lets uses search all the content on its WAP site, for example. <strong>&#8220;But we are working with the big search companies to plug in our content.&#8221; Such cooperation would boost the ability of Google &amp; Co to deliver mobile content results rather than Web pages.</strong></p>
<p>Will FoneStarz become a vertical mobile search provider for indexed image-related mobile content? It&#8217;s on the radar. As Dave put it: &#8220;It&#8217;s quite possible that we will try to <strong>plug in a vertical search product into other places because it&#8217;s another way of funneling traffic through.&#8221;</strong></p>
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		<title>PODCAST: Juice Wireless Morphs Into A Mobile Search Service &amp; Reveals Advertising Ambitions; Will More Social Networking Destinations Catch On?</title>
		<link>http://www.msearchgroove.com/2008/04/26/podcast-juice-wireless-morphs-into-mobile-search-service-will-more-social-networking-destinations-catch-on/</link>
		<comments>http://www.msearchgroove.com/2008/04/26/podcast-juice-wireless-morphs-into-mobile-search-service-will-more-social-networking-destinations-catch-on/#comments</comments>
		<pubDate>Sat, 26 Apr 2008 20:00:40 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Mobile Advertising]]></category>
		<category><![CDATA[Mobile Content]]></category>
		<category><![CDATA[Mobile Search]]></category>
		<category><![CDATA[Mobile Social Networking]]></category>
		<category><![CDATA[Podcasts]]></category>

		<guid isPermaLink="false">http://www.msearchgroove.com/2008/04/26/podcast-juice-wireless-morphs-into-mobile-search-service-will-more-social-networking-destinations-catch-on/</guid>
		<description><![CDATA[<p><em>In-Brief: On the heels of wins with T-Mobile USA and India&#8217;s Tata Teleservices, MSG gets the inside track on Juice Wireless, the company behind the mobile social networking app JuiceCaster, from the source. <strong>Nick Desai, Juice Wireless CEO,</strong> updates us on Mobile Video Search (MVS), the free search app that may pay dividends.</em></p>
<p>Will the usual suspects (Google Yahoo, Microsoft,&#8230;</p>]]></description>
			<content:encoded><![CDATA[<p><em>In-Brief: On the heels of wins with T-Mobile USA and India&#8217;s Tata Teleservices, MSG gets the inside track on Juice Wireless, the company behind the mobile social networking app JuiceCaster, from the source. <strong>Nick Desai, Juice Wireless CEO,</strong> updates us on Mobile Video Search (MVS), the free search app that may pay dividends.</em></p>
<p>Will the usual suspects (Google Yahoo, Microsoft, Ask) dominate mobile search? This <a href="http://www.uptake.com/blog/travel_industry/alt-search-engine-day-on-april-21-2008_263.html">summary post</a> from AltSearchEngines (and the rousing success of its AltSearch Day) tells us it&#8217;s by no means a shoe-in. The site counts <strong>227 alternative search engines in the online space</strong>. Sure, they may only have 1.7 percent market share, but the fact that there are so many of them speaks volumes about our increasing need for vertical search engines. <em>(And then there is the <a href="http://www.uptake.com/blog/travel_industry/alt-search-engine-day-on-april-21-2008_263.html">novel idea </a>of building a single federated search for alternative search that would most definitely give Google &amp; Co a run for their money.)</em></p>
<p>A <em>Long Tail</em> of search engines is flourishing in the online space &#8211; will it be the same in mobile? And more importantly <em>when</em> can we expect it?</p>
<p>Common sense tells us the personal nature of the device and the variety of content types available create the perfect Petri dish for vertical mobile search. (Consider mobile music and mobile games search &#8211; two content-specific search services we can look for this year.) <strong>In line with MSG&#8217;s brief to track and analyze all the flavors of mobile search coming online, I have set up briefings with the vertical search companies I&#8217;m sure we&#8217;ll see more of soon. I also have an exciting mix of multimodal (visual/voice) search providers in the pipeline &#8211; so please check back regularly. </strong></p>
<p>One company on my radar is <a href="http://www.juicewireless.com">Juice Wireless,</a> which earlier this year took the wraps off its <a href="http://www.accuracast.com/search-daily-news/mobile-7471/mobile-video-search-is-here-courtesy-of-juicecaster/">Mobile Video Search</a> (MVS) service. <strong>As the video below shows, </strong>this free and first-of-its kind service allows anyone with a mobile phone (capable of viewing video) to search for videos (user-created content as well as professionally produced videos from brands and media companies) by texting keywords to the shortcode 84462 (in the U.S.). The search tool sends the user a reply with links to the requested content.</p>
<p><a href="http://www.juicecaster.com/content/demovideo/englishmvs" target="_blank" title="JuiceCaster"><img src="http://www.msearchgroove.com/wp-content/uploads/2008/04/juicecaster.jpg" alt="JuiceCaster" /></a></p>
<p>The MVS announcement got some media attention, but I missed a closer look at Juice Wireless strategy and some straight answers to some nuts and bolts questions. For example, what is the connection between mobile search and JuiceCaster &#8211; the company&#8217;s hugely successful social networking app/subscription service lets users upload/share pictures and videos directly from their camera phones to more than 20 online social networking and blogging sites (including MySpace, Facebook and Twitter)? More importantly, why does it make business/commercial sense?</p>
<p>I caught up with Nick, who was fortunately forthcoming with answers, stats and a status report on his wider plans to partner with media companies/brands and let them reserve keywords in a <strong>&#8220;Google AdWords-like model.&#8221; </strong></p>
<p><strong>Listen to the podcast. [11:37]</strong></p>
<p><span id="more-891"></span></p>
<p><strong>Mobile social networking:</strong> Lots of other sites are mixing mobile and video, but Nick is convinced made-for-mobile and mobile-centric schemes will make the winner&#8217;s circle. &#8220;Our goal was [and is] to build <strong>a solution for the phone, with the phone at the center of a hub and spoke,</strong> where the spokes [include] your MySpace page, or a Facebook page, or personal website, another phone user, or an IP TV set-top box.&#8221; BTW: JuiceCaster counts &#8220;some 75,000 users.&#8221; The MVS is &#8220;extremely popular&#8221; &#8211; but no numbers since both members and non-members use it.</p>
<p><strong>Mobile search basics:</strong> The idea and the IP is all Juice Wireless. <strong>&#8220;We built a search engine for the JuiceCaster social network; we built the ability for people to upload videos; and we built the transcoding solution.&#8221;</strong> Why? Because mobile search may be powerful &#8211; but it is currently powerless when it comes to bubbling up all the cool video content, Nick says. The solution: Simply combine keyword search, SMS text, and content-specific search. &#8220;It [our approach] combines the influential power of video with the immediacy of mobile search.&#8221;</p>
<p><strong>Mobile search strategy:</strong> Moreover, it lays the groundwork for a virtuous cycle of more content, more searches and &#8211; potentially &#8211; more advertising. The combination with JuiceCaster is a &#8220;way to very easily upload your video, put in your own keywords &#8211; which is free &#8211; and then promote it as a solution for your own search needs.&#8221; An example Nick offers: A band trying to promote its music. <strong>Including a keyword in a flyer and instructing fans to text it to the MVS service is a sure-fire way to guide users to that content &#8211; and more. </strong>&#8220;If I have time and want to check out some videos, why should I have to run the social network [on the phone]? If I want to watch videos, then why not just be able to text in some keywords?&#8221; Making it simple makes it valuable to consumers as well as brands.</p>
<p><strong>Advertising &amp; &#8220;AdWords-Like&#8221; Approaches: </strong>How can this play out? Juice Wireless&#8217; recent tie-up with Vogue sends some clear signals. By way of background: Vogue magazine recently teamed up to deliver SHOPVOGUE.TV on-demand mobile videos, with the help of JuiceCaster&#8217;s MVS service. As a result, anyone can access SHOPVOGUE.TV&#8217;s mobile video content by texting the keyword &#8220;SVTV&#8221; to 84462. The MVS tool then sends a reply with a link to a library of programs including <em>60 Seconds to Chic</em>, <em>Behind the Lens,</em> and <em>Trend Watch</em>. As it is all about social networking, users can also comment on, rate and share the videos right from their mobile devices. What a clever way to get users to watch and share video programming developed with the magazine&#8217;s advertisers&#8230;<strong>&#8220;Our model is to allow brands and media companies to reserve certain keywords in their Google AdWords-like model, so that if you search for &#8220;Vogue&#8221;, you always get their videos right up at the top.&#8221;</strong></p>
<p>And there is more to come. &#8220;We&#8217;re in the process of commercializing and signing a bunch of Tier-1 and Tier-2 partners from the media and advertising community.&#8221; <strong>Juice Wireless doesn&#8217;t want to be an ad sales network, but it does want to dig down deep into its corporate DNA (the company started out in mobile marketing, delivering solutions to brands ranging from Conde Nast to Sony) to make search pay.</strong></p>
<p><strong>Expansion:</strong> Nick hinted at operators wins in North America, Western Europe and India. (This interview was conducted shortly before the company formally announced the tie-up with Tata Teleservcies and T-Mobile.) <strong>So, keep an eye on Western Europe&#8230;</strong></p>
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		<slash:comments>2</slash:comments>
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		<title>PODCAST: It&#8217;s The Index, Stupid! Mobicious Makes Its Move; Will One-Stop Destinations Solve The Mobile Content Search &amp; Discovery Problem?</title>
		<link>http://www.msearchgroove.com/2008/04/14/podcast-its-the-index-stupid-mobicious-makes-its-move-will-one-stop-destinations-solve-the-mobile-content-search-discovery-problem/</link>
		<comments>http://www.msearchgroove.com/2008/04/14/podcast-its-the-index-stupid-mobicious-makes-its-move-will-one-stop-destinations-solve-the-mobile-content-search-discovery-problem/#comments</comments>
		<pubDate>Mon, 14 Apr 2008 20:33:44 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Content Discovery]]></category>
		<category><![CDATA[Mobile Advertising]]></category>
		<category><![CDATA[Mobile Content]]></category>
		<category><![CDATA[Mobile Search]]></category>
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		<description><![CDATA[<p><img src="http://www.msearchgroove.com/wp-content/uploads/2008/04/david-chang.jpg" alt="David Chang" style="padding-right: 10px; padding-bottom: 5px" align="left" /></p>
<p><em>In-Brief: A detailed look at <a href="http://www.mobicious.com">Mobicious</a>, a nimble newcomer that has quietly  signed a slew of deals with content retailers and fine-tuned its own proprietary crawling technology to create a place where users can find everything for their mobile phone. <span style="font-weight: bold">David Chang, Mobicious co-founder and VP of Marketing</span>, talks about the company&#8217;s focus on discovery, plans</em>&#8230;</p>]]></description>
			<content:encoded><![CDATA[<p><img src="http://www.msearchgroove.com/wp-content/uploads/2008/04/david-chang.jpg" alt="David Chang" style="padding-right: 10px; padding-bottom: 5px" align="left" /></p>
<p><em>In-Brief: A detailed look at <a href="http://www.mobicious.com">Mobicious</a>, a nimble newcomer that has quietly  signed a slew of deals with content retailers and fine-tuned its own proprietary crawling technology to create a place where users can find everything for their mobile phone. <span style="font-weight: bold">David Chang, Mobicious co-founder and VP of Marketing</span>, talks about the company&#8217;s focus on discovery, plans for expansion outside the U.S. and hints at the pivotal role of social media. Shortly after the audio interview Mobicious  took the wraps off of SnapMyLife, a mobile photo sharing and social media site. In March 2008, over 500,000 unique visitors from over 180 countries visited the site, which served over 4 million page views. Since then Mobicious reports over 1,000 people are joining the made-for-mobile community site (which has also appeared in the top ten social networking apps for the Apple iPhone). Could mobile advertising be far off? Read on!</em></p>
<p>When it comes to mobile content, offering more is good. But offering it all is best. This is the thinking at Mobicious, a Boston-based start-up that has made it its mission to become a kind of mobile content/services/apps emporium. The company, which built a &#8220;discovery engine&#8221;, has partnerships with around 10 major retailers including Jamster and Thumbplay &#8211; <strong>alliances that have laid the groundwork for an impressive and comprehensive catalog of 400,000+ premium and free content items.</strong></p>
<p>More importantly, Mobicious has developed the IP to spider mobile content sites (as well as user-generated content destinations) and pull in a steady feed of fresh content from the legendary Long Tail&#8230;This has allowed the company to launch 100+ content &#8220;channels&#8221; where users can browse content according to topic and explore related content. (Mobicious aims to improve its Amazon-like approach to content recommendation &#8211; but that&#8217;s coming a little later in the roadmap.)</p>
<p>One part iTunes, one part Google (as the company has been described) Mobicious is more than a single destination for users to discover all things digital for their mobile phone. <strong>The company also reports high conversion rates for its content partners &#8211; generally over 20 percent conversion  &#8211; </strong>and has plans in the pipeline to bring the same positive benefits to mobile carriers who tie-up with the company to boost their off-portal traffic and mobile commerce.<br />
<a href="http://www.msearchgroove.com/wp-content/uploads/2008/04/mobicious-sites.jpg" title="Mobicious" rel="lightbox"><img src="http://www.msearchgroove.com/wp-content/uploads/2008/04/mobicious-sites.thumbnail.jpg" alt="Mobicious" /></a></p>
<p>As David put it: Mobicious is in discussions with U.S. carriers about &#8220;augmenting their current on-deck content with all of the off-deck content.&#8221; <strong>How would it work in practice? &#8220;If you&#8217;re a subscriber, you&#8217;ll see not only your own service provider&#8217;s content; you&#8217;ll see all the off-deck content &#8216;merged&#8217; into one place.&#8221; The result is a &#8220;one-stop discovery engine for everything that&#8217;s out there.&#8221; </strong>Unlike a Google or other portal/search provider that would no doubt prefer to take center stage as a content super-store in their own right, Mobicious would &#8220;forward the consumer off to complete the purchase at the specific site &#8211; whether it&#8217;s the carrier&#8217;s site itself or a third-party provider&#8230;.We let the consumer complete [the purchase] using the existing distribution mechanism.</p>
<p><strong>Listen to the podcast here. [14.00] </strong></p>
<p><span id="more-872"></span></p>
<p><strong>Business model &amp; making money:</strong> Mobicious lets users preview content/services/apps as well as read reviews and rank their own experiences. &#8220;There&#8217;s quite a large selection of free content that users [in the U.S.] can download to their phones. For premium content we refer consumers to both on- and off-deck suppliers.&#8221; The business model is primarily based on referral fees from partner content providers that are our partners (on a pay-per-performance basis). In addition, Mobicious takes advantage of Google&#8217;s AdSense and display advertising.</p>
<p><strong>Crawling technology:</strong>  Mobicious acquires content uses a variety of tools and technologies. &#8220;Part of it is spidering content that&#8217;s already out there&#8230;.We&#8217;ve identified the top websites that have mobile content. Some of these larger players &#8211; because they&#8217;ve embraced this sort of distribution model &#8211; have XML feeds and structured feeds that we can take directly into our system.&#8221; For the rest, the procedure is manual. &#8220;The model is very similar to the early days of the Internet [with] Yahoo hiring college kids just to find all of the websites that were popping up. And so it&#8217;s a combination [of these methods].&#8221; <strong>But Mobicious also has its eye on the prize: a comprehensive content index. &#8220;If you layer all the metadata, ratings, reviews and tagging on top of the content, it becomes a very valuable information asset</strong> &#8211; [and one] we would then work with other players in the industry to distribute.&#8221;</p>
<p><strong>Google &amp; Co:</strong> They are also trying to create a similar index, but David is confident Mobicious has the edge. <strong>&#8220;We have a significant head start in building up that index&#8230;.These Internet giants face a pretty steep learning curve, </strong>and they been tripping over some of the oddities of the mobile world.&#8221;</p>
<p><strong>Cool stuff: </strong>Amazon-like recommendations are on the roadmap as a means to &#8220;bubble up interesting content&#8221; and encourage users to explore more, similar content. But the plan that has the most promise is Da