The arrival of Android and the remarkable success of the iPhone have whet our appetite for mobile data services, but they don't solve the usability issues that prevent mobile data services from becoming a routine part of daily life for many mobile users.
Granted, the iPhone and G1 tackle a laundry list of usability issues. They have been instrumental in raising consumer awareness of the mobile Internet. But what about the vast majority of users on mid-range devices? Recent research from the Yankee Group reports that almost 70 percent of subscribers have either never used the mobile Web on their mobile phones or, only tried it once or twice. November 14, 2008





