The positive response to my earlier recap of barcode milestones and reprint of my exclusive interview with Scanbuy, a major player in the space,
April 2, 2010
It's Retail 101 again in mobile. We thought we saw (and learned) it all in the heyday of the mobile operator portals, but it's all coming back if we examine the recent wave of app stores. From handset makers turned content/services providers (Nokia and Apple) to platform providers (Android), and from mobile operators (Vodafone and Telefónica) to independent app emporiums (GetJar) – the excitement is all about software applications stores, but the usability is hardly a crowd-pleaser.
What needs to be done to make content findable and buyable? How (and why) should our experience on mobile complement our experience online? And where does the user fit in? It's just common sense, really. Smart retailers make shopping a no-brainer by placing hot-selling items where consumers can see them. Mobile operators and content providers, on the other hand, forced users to navigate through multiple menus and sift through catalogues to find content they like.
When Amazon kicked off the month by taking the wraps off its Amazon Mobile Payments Service, or MPS (a technology that includes a set of APIs allowing mobile developers to provide payment options to their customers within mobile websites and mobile applications), it introduced more than just another way for people to pay for stuff using their phone; it set a usability benchmark that more established players, particularly mobile operators, could find hard to beat.
Back as promised with an exclusive podcast to connect the dots in the recent raft of announcements and get the inside track on Scanbuy strategy. Indeed, there are a lot of open questions since Scanbuy, a leader in mobile marketing solutions based on barcodes, surprised the industry in early April with the decision to make the specs for the company's proprietary EZcode 2D barcode symbology "globally available." What does this really mean and what structures will Scanbuy put in place to see this through?
These are just a few of the questions I explore with Jonathan Bulkeley, Scanbuy CEO. (Personal thanks to David Javitch, Scanbuy VP of Marketing, for streamlining my request and arranging the podcast, the first such in-depth interview since the announcement.)
To fully understand the significance of Scanbuy's decision, it's important to review the events and announcements that have effectively dealt companies up and down the mobile barcode business ecosystem (Scanbuy included) a new hand of cards.
First came the decision in February by the United States Patent and Trademark Office to re-examine the patent claims filed by NeoMedia Technologies, a provider of barcode scanning solutions. The move prompted NeoMedia to push forward in March on a patent licensing program and tie up with other vendors (3GVision, Mobile Discovery, Mobile Tag, and NeuStar) in a pilot program based on open standards in a bid to show interoperability between the technologies out there and - more importantly - position NeuStar, a short code registry, as a central clearinghouse in the middle. More about this model and Jonathan's own take in the podcast. April 27, 2009
This week I wrap up some of the most interesting interviews in my career. It's been over a month of collecting facts, figures and vision from 25+ mobile executives and luminaries, in-depth information that will be the foundation of the Netsize Guide 2009, which I am writing as we speak.
Is convergence the end-game? Will mobile advertising foot the bill for mobile content and apps? What is the real value of location? How can companies remain relevant to their customers? Are mobile operators -well- outdated? These are just a few of the questions I have the freedom to explore in the guide with the full support of George Yaryura, Netsize Strategic Marketing Manager. Our goal: To co-create a highly accessible and valuable publication for mobile professionals and practitioners. I must keep the keep the details of these interviews confidential until the Netsize Guide is formally released at Mobile World Congress. But I can share my take of the megatrends that matter and the industry developments that merit a closer look.
Top of my list is mobile barcodes.
Top of my list is mobile barcodes. December 4, 2008
