Telecoms CEM
In brief: Recounting my briefing in London with Amdocs prior to the CES 8 launch, the results of a recent service provider survey and the wider implications of both as operators move from selling access to selling value. What happens when the Internet of Things – trillions of devices,...
January 25, 2010
Editor's note: A range of content discovery issues continue to plague mobile operators and content companies on-portal. Add the explosion of content off-portal and the advance of applications stores and finding (and buying) what we like can be like looking for a proverbial needle in hay stack....
December 17, 2009
The explosion in app stores and off-portal browsing are changing all the rules, pushing content discovery (and the search for solutions to make finding stuff easier) to the top of the agenda. This came across in my own on-going research (dating back to 2005) and the industry-first report I wrote on the topic at the time, aptly titled Mobile Search & Content Discovery. Back then content owners and mobile operat...
December 15, 2009
"It’s all about apps!" That is the message that has come through in dozens of recent briefings and interviews (many of which will be include in the chapter I am writing about app store business models for the...
December 9, 2009
Regular readers will recall that I am sharply focused on tools/technologies and companies providing personalization and recommendations solutions to mobile operators and content owners. My passion stems from my own ongoing research into content discovery and – more recently – work on a new report on mobile personalization and recommendation. (If you are a company in this space, then I invite you to contact me dir...
November 20, 2009
In brief: The MSG special report on content/advertising personalization continues with ChangingWorlds, an Amdocs company, and includes a review of the company's recent road test of personalized mobile advertising across more than 200,000 people over a four-month period. In preparation for my own industry report on personalization and recommendation I have spent the last weeks interviewing a who's who of industry p...
November 11, 2009
 

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